Andaz Condesa Mexico City, By Hyatt
360 US$
/ noche
Promedio para octubre
Precios para Andaz Condesa Mexico City, By Hyatt
Selecciona fechas para ver precios y disponibilidad
360 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Andaz Condesa Mexico City, By Hyatt, los precios por noche son de 257 US$ de media en el mes más barato (enero) y de 469 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 257 US$ |
| febrero | 274 US$ |
| marzo | 271 US$ |
| abril | 339 US$ |
| mayo | 316 US$ |
| junio | 469 US$ |
| julio | 278 US$ |
| agosto | 274 US$ |
| septiembre | 294 US$ |
| octubre | 360 US$ |
| noviembre | 364 US$ |
| diciembre | 293 US$ |
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oct · 360 US$
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Más caro: junio (aprox. 469 US$)
Más barato: enero (aprox. 257 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y gimnasio abierto las 24 horas...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece una piscina al aire libre y gimnasio abierto las 24 horas. Este hotel de estilo art decó ofrece además conexión a Internet wifi gratis, servicios de conserjería y una peluquería.
Servicios empresariales
Tendrás una sala de ordenadores, tintorería y un servicio de recepción las 24 horas a tu disposición. ¿Estás organizando un evento en Ciudad de México? En este hotel tienes a tu disposición 674 metros cuadrados de espacio con zona para conferencias y 5 salas de reuniones.
Comida
Toma algo de cocina local en Cabuya Rooftop Restaurant, una de las muchas opciones que ofrece este hotel para tomar algo, que incluyen 2 restaurantes y una cafetería. Disfruta de un detalle de bienvenida gratuito organizado por la recepción todos los días, donde podrás conocer a otros huéspedes mientras tomas un bocado. Apaga la sed con tu bebida favorita en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 11:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 213 habitaciones con muebles diferentes, equipadas con minibar (con algunos artículos gratuitos) y Smart TV. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño parcialmente abierto con ducha está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), cafetera y tetera y teléfono con y llamadas locales gratuitas.
Ubicación
Andaz Condesa Mexico City, By Hyatt se encuentra en La Condesa (Ciudad de México), a diez minutos a pie de Parque México y Mercado de Medellín. Además, este hotel de lujo se encuentra a 3,1 km de Casa-estudio de Luis Barragán y a 13,8 km de Basílica de Nuestra Señora de Guadalupe.
Qué hay cerca
Auditorio BlackBerry(0.1 millas)
Parque México(0.2 millas)
Centro médico Dalinde(0.3 millas)
Mercado de Medellín(0.4 millas)
Parque España(0.5 millas)
Fuente de Cibeles(1.1 millas)
World Trade Center Ciudad de México(1.1 millas)
Centro Médico Nacional (Siglo XXI)(1.1 millas)
Parque Chapultepec(1.2 millas)
Museo Polyforum Siqueiros(1.2 millas)
Parque Delta(1.2 millas)
Recinto para eventos Pepsi Center WTC(1.3 millas)
Paseo de la Reforma(1.3 millas)
Hospital General de México Dr. Eduardo Liceaga(1.3 millas)
Metrópoli Patriotismo(1.4 millas)
Aeropuerto internacional Benito Juárez (MEX)(7.6 millas)
Santa Lucía, México (NLU-Felipe Ángeles Intl.)(28.4 millas)
Toluca, Estado de México (TLC-Aeropuerto Internacional de Toluca)(34.1 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Ubicación
Aguascalientes 158, Col. Hipodromo Condesa, Cuauhtemoc, Hipódromo, Ciudad de México, México
Auditorio BlackBerry (0.1 millas)
Parque México (0.2 millas)
Centro médico Dalinde (0.3 millas)
Mercado de Medellín (0.4 millas)
Parque España (0.5 millas)
Fuente de Cibeles (1.1 millas)
Opciones de habitación
9
Habitación, 1 cama de matrimonio grande (High Floor)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
4
Habitación, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
9
Suite (Andaz)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
592 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
11
Habitación, 1 cama de matrimonio grande, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
9
Suite, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
592 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
5
Habitación, 2 camas dobles, vistas a la ciudad
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
9
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
5
Habitación, 2 camas dobles (High Floor)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
Aire acondicionadoCalefacción por suelo radianteCalefacción
Reseñas de los huéspedes sobre Andaz Condesa Mexico City, By Hyatt
8.9
Fabuloso
Basado en 445 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En el Andaz Condesa Ciudad de México, By Hyatt, los huéspedes elogian constantemente al personal, cálido y acogedor, y la ubicación en la zona de Condesa, ideal para caminar. Sin embargo, las opiniones sobre las habitaciones y los servicios son más variadas, destacando espacios con estilo pero con poca iluminación, ruido ocasional y una piscina pequeña en la azotea.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En el Andaz Condesa Ciudad de México, By Hyatt, los huéspedes elogian constantemente al personal, cálido y acogedor, y la ubicación en la zona de Condesa, ideal para caminar. Sin embargo, las opiniones sobre las habitaciones y los servicios son más variadas, destacando espacios con estilo pero con poca iluminación, ruido ocasional y una piscina pequeña en la azotea.
Muchos destacan los desayunos excelentes, un bar vibrante en la azotea y, en general, comida y servicio a la habitación sabrosos, aunque algunos consideran que los precios son elevados. Los problemas más comunes incluyen cierres de la piscina o escasez de tumbonas, errores ocasionales en el check-in o la facturación, y problemas esporádicos de mantenimiento o limpieza, como duchas obstruidas, iluminación tenue, controles de calefacción o ruido de la calle. En general, espere una base moderna y que admite mascotas en un barrio excelente, ideal para explorar la ciudad en lugar de tomar el sol en la piscina.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los espacios de la azotea son elegantes y populares, pero la piscina es pequeña con muy pocas tumbonas y estuvo cerrada en ocasiones; algunos señalan un acceso confuso con múltiples ascensores y problemas ocasionales con el equipo del gimnasio. El spa y el gimnasio están bien valorados en general.
Reseñas de huéspedes relacionadas
10
Vivian
9 jul 2024
·
Se alojó 4 noches
Great food on site, cool property and great vibes. Only negative feedback was crossing over elevators between properties for gym access and 3 out of 4 treadmills were out of commission Otherwise amazing experience
Great food on site, cool property and great vibes. Only negative feedback was crossing over elevators between properties for gym access and 3 out of 4 treadmills were out of commission Otherwise amazing experience
10
Martin
20 may 2025
·
Se alojó 5 noches
Really enjoyed our stay. Plenty of cafes and restaurants in the immediate area and felt safe too. Staff and hotel could not be faulted. Room service on two occasions and both was delicious and fast. Only thing is the pool area has nowhere really to sit or lie in the sun if you wish to. There’s only 3 loungers that are in the pool directly in the sun. Apart from that minor issue, we really enjoyed our stay and would stay again if in the area.
Really enjoyed our stay. Plenty of cafes and restaurants in the immediate area and felt safe too. Staff and hotel could not be faulted. Room service on two occasions and both was delicious and fast. Only thing is the pool area has nowhere really to sit or lie in the sun if you wish to. There’s only 3 loungers that are in the pool directly in the sun. Apart from that minor issue, we really enjoyed our stay and would stay again if in the area.
8
Adriana
5 jun 2024
·
Se alojó 6 noches
This was a beautiful property. We felt very safe. They provided prompt and friendly service. The only downfall was the pol was closed during our stay and we were not notified prior to our arrival. We looked forward to the beautiful pool and bar, but sadly we were not able to experience it. However they did provide us with a pass to the Hyatt Regency, but their pool was very underwhelming. It did not have a bar, it seemed like an apartment complex pool.
This was a beautiful property. We felt very safe. They provided prompt and friendly service. The only downfall was the pol was closed during our stay and we were not notified prior to our arrival. We looked forward to the beautiful pool and bar, but sadly we were not able to experience it. However they did provide us with a pass to the Hyatt Regency, but their pool was very underwhelming. It did not have a bar, it seemed like an apartment complex pool.
8
Chris
21 sept 2025
·
Se alojó 4 noches
Excellent location, good vibe and overall amenities. A bit pricey for what you get and the pool is a bit of a let down. Would appreciate more places to lay down and lounge.
Excellent location, good vibe and overall amenities. A bit pricey for what you get and the pool is a bit of a let down. Would appreciate more places to lay down and lounge.
6
erica
26 may 2024
·
Se alojó 3 noches
We selected this hotel because it had an outdoor pool and we and my daughter would love to end our days at the rooftop pool and restaurants. We were told upon arrival the pool was closed for a month. I had booked the hotel only two weeks before. No pool closure was noted. I checked the hotels.com listing again and it still advertised an outdoor pool. This was a huge disappointment and the reason we chose this pool among other competing hotels. We were offered passes at a non heated cold indoor pool at an aging facilities across town (25 min Uber ride) at the Hyatt—this was a sad consolation. Originally given a room on the first floor the noise from the street including ambulances and car alarms and gates for deliveries was terrible. We also heard music from the restaurant and bar that had been moved from the roof to the area below us through the walls. After complaining about the noise we were told we would be moved on the next day to the 16th floor. We packed up our bags and on our way out for the day confirmed we were being moved. We were then told we were being moved to the second floor. When we said this was completely unacceptable and would not reduce the noise enough. After asking to speak to a manager, on the spot they refound the room on the 16th floor and we were able to move. They then brought us the wrong bags an hour later. And the room was still very very loud I believe the windows are thin - car alarms etc. We will not stay here again.
We selected this hotel because it had an outdoor pool and we and my daughter would love to end our days at the rooftop pool and restaurants. We were told upon arrival the pool was closed for a month. I had booked the hotel only two weeks before. No pool closure was noted. I checked the hotels.com listing again and it still advertised an outdoor pool. This was a huge disappointment and the reason we chose this pool among other competing hotels. We were offered passes at a non heated cold indoor pool at an aging facilities across town (25 min Uber ride) at the Hyatt—this was a sad consolation. Originally given a room on the first floor the noise from the street including ambulances and car alarms and gates for deliveries was terrible. We also heard music from the restaurant and bar that had been moved from the roof to the area below us through the walls. After complaining about the noise we were told we would be moved on the next day to the 16th floor. We packed up our bags and on our way out for the day confirmed we were being moved. We were then told we were being moved to the second floor. When we said this was completely unacceptable and would not reduce the noise enough. After asking to speak to a manager, on the spot they refound the room on the 16th floor and we were able to move. They then brought us the wrong bags an hour later. And the room was still very very loud I believe the windows are thin - car alarms etc. We will not stay here again.
4
Sandeep
1 jun 2024
·
Se alojó 4 noches
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
8
Anastasia
10 nov 2025
·
Se alojó 3 noches
Clean, comfortable and modern room. Very nice hotel, gorgeous roof top pool but disappointing the main area around the pool gets taken up by the roof top bar and doesn’t allow for areas to lounge in the sun. The roof top bar is very cute though!
Clean, comfortable and modern room. Very nice hotel, gorgeous roof top pool but disappointing the main area around the pool gets taken up by the roof top bar and doesn’t allow for areas to lounge in the sun. The roof top bar is very cute though!
10
Juan
19 jul 2024
·
Se alojó 4 noches
Wonderful hotel. Will stay there again on my next visit. Everything from the staff, restaurant, spa, gym, location is fantastic.
Wonderful hotel. Will stay there again on my next visit. Everything from the staff, restaurant, spa, gym, location is fantastic.
10
Luke
5 abr 2024
·
Se alojó 2 noches
An amazing hotel with beautiful design in a great neighbourhood. The design details are impeccable throughout the hotel. The rooftop pool is small but offers incredible views and is a highlight. The gym is modern and I particularly liked the Peloton treadmills. All the communal areas of the hotel are stunning with thoughtful details but the rooms themselves are a little corporate. They are also quite gloomy and would benefit from more lighting and colour.
An amazing hotel with beautiful design in a great neighbourhood. The design details are impeccable throughout the hotel. The rooftop pool is small but offers incredible views and is a highlight. The gym is modern and I particularly liked the Peloton treadmills. All the communal areas of the hotel are stunning with thoughtful details but the rooms themselves are a little corporate. They are also quite gloomy and would benefit from more lighting and colour.
6
Matthew
19 abr 2025
·
Se alojó 5 noches
The top pool area was very small and not amenable to relaxing. The rooftop bar didn’t seem very open and the service at the Wooftop was slow and the bar is a pain to get to.
The top pool area was very small and not amenable to relaxing. The rooftop bar didn’t seem very open and the service at the Wooftop was slow and the bar is a pain to get to.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La mayoría de los huéspedes describen la propiedad y las habitaciones como muy limpias o impecables, aunque algunos informan de deficiencias como toallas desgastadas, olores en el baño, plagas u objetos olvidados por huéspedes anteriores.
Reseñas de huéspedes relacionadas
6
Ashoka
12 dic 2024
·
Se alojó 2 noches
Había animalitos en la cama, que asco. Su opción fue cambiarnos de cuarto y no darnos la cara. También encontramos botellas vacías, ah y una uña que evidentemente no era nuestra porque usamos gelish. Si me dio asquito en general estar ahí, es más mi reserva era de 2 días y me quedé una, prefería decirle a una amiga que si no quería estar ahí (obvio no le conté los animalitos) para no desaprovechar la estadía.
Había animalitos en la cama, que asco. Su opción fue cambiarnos de cuarto y no darnos la cara. También encontramos botellas vacías, ah y una uña que evidentemente no era nuestra porque usamos gelish. Si me dio asquito en general estar ahí, es más mi reserva era de 2 días y me quedé una, prefería decirle a una amiga que si no quería estar ahí (obvio no le conté los animalitos) para no desaprovechar la estadía.
10
CYNTHIA
2 mar 2024
·
Se alojó 4 noches
The Andaz Mexico City Condessa Hotel is beautiful, very modern and spotless. The rooms, gym, cafe and roof restaurant were all delightful. The staff was attentive, friendly and extremely professional at all times of the day and night. I could not have picked a better place to stay, and will tell everyone they must stay there. It was amazing.
The Andaz Mexico City Condessa Hotel is beautiful, very modern and spotless. The rooms, gym, cafe and roof restaurant were all delightful. The staff was attentive, friendly and extremely professional at all times of the day and night. I could not have picked a better place to stay, and will tell everyone they must stay there. It was amazing.
10
David
1 mar 2024
·
This property was beautiful and all of the staff was amazing. The rooms are both spacious and extremely clean. It’s located in a very nice and safe neighborhood. It’s a short drive to all of the shopping and main events. There are many super nice places to eat and drink within walking distance. The only thing I did not care for was the breakfast buffet was a bit overpriced and not the best food.
This property was beautiful and all of the staff was amazing. The rooms are both spacious and extremely clean. It’s located in a very nice and safe neighborhood. It’s a short drive to all of the shopping and main events. There are many super nice places to eat and drink within walking distance. The only thing I did not care for was the breakfast buffet was a bit overpriced and not the best food.
10
Marjaneh
16 ago 2024
·
Se alojó 1 noche
Great service. Comfortable and clean.
Great service. Comfortable and clean.
2
Amir
1 dic 2023
·
Se alojó 4 noches
Had a terrible experience at this hotel during thanks giving holidays. Hotel rooms (I changed two rooms) were nasty and showers had hair and dirt from other guests. They didn’t even bother cleaning rooms. This hotel is super old (with new facade) and the heat system is central for the whole floor! So every two hours I had to call reception and beg them to turn the heat on and after two hours automatically switches to cool in the middle of winter. They gave me a space heater and given this building being ancient old every time I plugged in the space heater the fuse was blown! The “engineers” took a look and said two rooms share same circuit and I have to wait for other room to stop using electricity so that o can use my heater! Reception and hotel management were cold and irresponsible. They didn’t even ask about my issues at the check out. I won’t recommend this hotel to anyone who travels and cares about their comfort.
Had a terrible experience at this hotel during thanks giving holidays. Hotel rooms (I changed two rooms) were nasty and showers had hair and dirt from other guests. They didn’t even bother cleaning rooms. This hotel is super old (with new facade) and the heat system is central for the whole floor! So every two hours I had to call reception and beg them to turn the heat on and after two hours automatically switches to cool in the middle of winter. They gave me a space heater and given this building being ancient old every time I plugged in the space heater the fuse was blown! The “engineers” took a look and said two rooms share same circuit and I have to wait for other room to stop using electricity so that o can use my heater! Reception and hotel management were cold and irresponsible. They didn’t even ask about my issues at the check out. I won’t recommend this hotel to anyone who travels and cares about their comfort.
10
Kayleigh
17 jun 2025
·
Se alojó 3 noches
The hotel is beautiful and exceeded our expectations. The rooms were spotless, the food in the rooftop bar/restaurant was delicious and all the staff were super friendly and helpful! When I come back to Mexico City I will definitely be staying here!
The hotel is beautiful and exceeded our expectations. The rooms were spotless, the food in the rooftop bar/restaurant was delicious and all the staff were super friendly and helpful! When I come back to Mexico City I will definitely be staying here!
10
Philip
21 ago 2025
·
Se alojó 7 noches
Great location, awesome staff—super clean rooms.
Great location, awesome staff—super clean rooms.
10
Victor O
27 feb 2025
·
Se alojó 3 noches
muy buena, solo las toallas esta muy usadas
muy buena, solo las toallas esta muy usadas
10
Elmo
5 abr 2024
·
Se alojó 4 noches
Friendly staff, clean, great service. Will definitely be back!
Friendly staff, clean, great service. Will definitely be back!
8
Stephanie
20 mar 2024
·
Se alojó 2 noches
Good/ average property. There's not a lot of lighting in the room and there was a smell in the bathroom. Once the lighting is fixed, the property may have more appeal. The amenities are nice: coffee shop/spa & gym.
Good/ average property. There's not a lot of lighting in the room and there was a smell in the bathroom. Once the lighting is fixed, the property may have more appeal. The amenities are nice: coffee shop/spa & gym.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas y generalmente cómodas, pero varios mencionan una iluminación tenue, distribuciones compactas o incómodas, vistas limitadas y poca privacidad en el baño (puertas delgadas), así como ruido de la calle o de los huéspedes cercanos; algunos también señalan peculiaridades con la calefacción/aire acondicionado.
Reseñas de huéspedes relacionadas
10
Debra
22 oct 2024
·
Se alojó 4 noches
The only comment I can make is that the lighting in the room was very poor. Everything else was great!
The only comment I can make is that the lighting in the room was very poor. Everything else was great!
10
Personal
2 abr 2024
·
Se alojó 8 noches
I can't thank Andaz enough for such a fantastic stay during our time in Mexico City. The rooms are lovely, the service and staff are super attentive and caring. The hotel itself has a great vibe, with a bar downstairs, cafe next to the lobby, another pet-friendly cafe upstairs and a rooftop bar and pool. A couple things to note is that the standard rooms do not have private bathrooms/toilets in the room - there is only a thin glass door. This didn't bother us, but my in-laws upgraded their room so they could have a proper door for the bathroom. The only frustrating thing for us was the use of the pool, which was almost always severely crowded. There are only two sunbeds in the sun, which means otherwise you have to sit at a table - not a big deal, but if you're planning an afternoon to lounge in the sun, it doesn't exactly work. I have to commend, also, the ladies working at the Spa. The lady who cut my hair and did my nails was fantastic, and it was really well priced. We really enjoyed our stay here and in fact extended it at Andaz when our travel plans to another area in Mexico fell through. Andaz let us keep our room and were very helpful.
I can't thank Andaz enough for such a fantastic stay during our time in Mexico City. The rooms are lovely, the service and staff are super attentive and caring. The hotel itself has a great vibe, with a bar downstairs, cafe next to the lobby, another pet-friendly cafe upstairs and a rooftop bar and pool. A couple things to note is that the standard rooms do not have private bathrooms/toilets in the room - there is only a thin glass door. This didn't bother us, but my in-laws upgraded their room so they could have a proper door for the bathroom. The only frustrating thing for us was the use of the pool, which was almost always severely crowded. There are only two sunbeds in the sun, which means otherwise you have to sit at a table - not a big deal, but if you're planning an afternoon to lounge in the sun, it doesn't exactly work. I have to commend, also, the ladies working at the Spa. The lady who cut my hair and did my nails was fantastic, and it was really well priced. We really enjoyed our stay here and in fact extended it at Andaz when our travel plans to another area in Mexico fell through. Andaz let us keep our room and were very helpful.
10
Leslie Ann
18 abr 2025
·
Se alojó 4 noches
Our stay was wonderful. The hotel and its amenities were top quality and very family friendly while maintaining an upscale ambience. The only downside for us was our room was located on the 1st floor facing the street so there was a lot of noise especially traffic, throughout the night. Otherwise we had a beautiful stay and the service was exceptional.
Our stay was wonderful. The hotel and its amenities were top quality and very family friendly while maintaining an upscale ambience. The only downside for us was our room was located on the 1st floor facing the street so there was a lot of noise especially traffic, throughout the night. Otherwise we had a beautiful stay and the service was exceptional.
4
Sandeep
1 jun 2024
·
Se alojó 4 noches
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
6
MARJAN
29 abr 2024
·
Se alojó 5 noches
Check in person was not pleasant This hotel is over rated. I paid for a room with view and got a room on 6th floor looking at a roof top of other buildings and 8 story building looking into my room and for privacy I had to close the curtains all times. Also there is huge beam in the middle of the room. Pool was closed for 3 days . We didn’t have internet for 24 hours. To access the gym or restaurant you had to use 2 elevators / escalator and the Gym didn’t even have water. Overall this is definitely a 4 star hotel and not worth the price you pay.
Check in person was not pleasant This hotel is over rated. I paid for a room with view and got a room on 6th floor looking at a roof top of other buildings and 8 story building looking into my room and for privacy I had to close the curtains all times. Also there is huge beam in the middle of the room. Pool was closed for 3 days . We didn’t have internet for 24 hours. To access the gym or restaurant you had to use 2 elevators / escalator and the Gym didn’t even have water. Overall this is definitely a 4 star hotel and not worth the price you pay.
6
Michael
14 nov 2025
·
Se alojó 4 noches
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
6
Bradley
6 nov 2024
·
Se alojó 5 noches
Good central location, however attention to detail was lacking slightly in terms of transfer organisation and explanation of tour payment details. Rooms were an unusual layout and a king room is ok for two people but not an ideal layout.
Good central location, however attention to detail was lacking slightly in terms of transfer organisation and explanation of tour payment details. Rooms were an unusual layout and a king room is ok for two people but not an ideal layout.
8
Carlo
22 ago 2025
·
Se alojó 3 noches
Ottimo Hotel centrale camera troppo piccola
Ottimo Hotel centrale camera troppo piccola
10
Carla
19 abr 2023
·
Se alojó 1 noche
I love this place. Everything is beautiful. If you have a dog, this is also the place to stay! Only I wish the windows were noise proof as I can hear street sounds. But I would definitely return back!!
I love this place. Everything is beautiful. If you have a dog, this is also the place to stay! Only I wish the windows were noise proof as I can hear street sounds. But I would definitely return back!!
10
Luke
5 abr 2024
·
Se alojó 2 noches
An amazing hotel with beautiful design in a great neighbourhood. The design details are impeccable throughout the hotel. The rooftop pool is small but offers incredible views and is a highlight. The gym is modern and I particularly liked the Peloton treadmills. All the communal areas of the hotel are stunning with thoughtful details but the rooms themselves are a little corporate. They are also quite gloomy and would benefit from more lighting and colour.
An amazing hotel with beautiful design in a great neighbourhood. The design details are impeccable throughout the hotel. The rooftop pool is small but offers incredible views and is a highlight. The gym is modern and I particularly liked the Peloton treadmills. All the communal areas of the hotel are stunning with thoughtful details but the rooms themselves are a little corporate. They are also quite gloomy and would benefit from more lighting and colour.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, atento y proactivo, especialmente por parte del conserje, aunque existen problemas ocasionales con las asignaciones de check-in, la comunicación y la gestión de las solicitudes.
Reseñas de huéspedes relacionadas
10
Noa
13 jun 2024
·
Se alojó 4 noches
Special shout out to the fantastic concierge service who were not only friendly but wise and thoughtful in their recommendations. Huge added bonus to our otherwise terrific stay here.
Special shout out to the fantastic concierge service who were not only friendly but wise and thoughtful in their recommendations. Huge added bonus to our otherwise terrific stay here.
10
María Eugenia
24 feb 2026
·
Se alojó 4 noches
everything great, and the staff was just perfect!
everything great, and the staff was just perfect!
6
Patrycja
13 nov 2025
·
Se alojó 1 noche
The stay was amazing and the workers were awesome up until it was time to leave. I asked for a taxi and the front desk said they would call someone. Not knowing the average price of the ride from the hotel to the airport, I said ok to the price. As I expected a taxi, I ended up getting an unmarked vehicle. When we entered to go to the airport as the hotel staff confirmed it was the vehicle, I decided to check the price of an uber, I came to find out I was charged 4 times the average price of an uber. The hotel and staff was awesome up until that time.
The stay was amazing and the workers were awesome up until it was time to leave. I asked for a taxi and the front desk said they would call someone. Not knowing the average price of the ride from the hotel to the airport, I said ok to the price. As I expected a taxi, I ended up getting an unmarked vehicle. When we entered to go to the airport as the hotel staff confirmed it was the vehicle, I decided to check the price of an uber, I came to find out I was charged 4 times the average price of an uber. The hotel and staff was awesome up until that time.
10
Edward
6 nov 2025
·
Se alojó 6 noches
Loved this hotel. The entire staff was courteous and friendly from the moment we arrived at the Andaz until we left. My room was cleaned daily and was comfortable quiet. The fitness room was pretty decent for something you'd find in a hotel. The rooftop bar/restaurant was perfect for a lazy evening. The Andaz is located in a quiet residential neighborhood and close to plenty of neighborhood restaurants and a beautiful park. I highly recommend the Andaz.
Loved this hotel. The entire staff was courteous and friendly from the moment we arrived at the Andaz until we left. My room was cleaned daily and was comfortable quiet. The fitness room was pretty decent for something you'd find in a hotel. The rooftop bar/restaurant was perfect for a lazy evening. The Andaz is located in a quiet residential neighborhood and close to plenty of neighborhood restaurants and a beautiful park. I highly recommend the Andaz.
10
Faran
1 may 2024
·
Se alojó 3 noches
The staff at the Andaz make this property special. The rooms are small, it's more of a boutique hotel afterall, but the staff make you feel like you're home. Actually, they make it feel like the home you always wish you had. The concierge was amazing. Special thank you to Ivan who scored me last minute reservations to the best restaurants in the city. Thank you Ivan it was an honor getting to know you!
The staff at the Andaz make this property special. The rooms are small, it's more of a boutique hotel afterall, but the staff make you feel like you're home. Actually, they make it feel like the home you always wish you had. The concierge was amazing. Special thank you to Ivan who scored me last minute reservations to the best restaurants in the city. Thank you Ivan it was an honor getting to know you!
6
Sophia
12 jun 2024
·
Se alojó 6 noches
Overall, I found the staff to be quite good and the housekeeping excellent. However, my experience was marred by an encounter with the supervisor when I expressed my disappointment about not being informed that the pool was out of service, despite having communicated with the hotel through Expedia. The supervisor’s response was somewhat passive-aggressive, even though I assured him I wasn’t seeking any compensation. It was an odd interaction. On the positive side, the concierge was extremely helpful, and I generally enjoyed the staff’s friendliness. Nevertheless, if a key feature of the hotel is unavailable, it should be standard practice to notify guests in advance. The supervisor explained that this information was on the website and that since I didn’t book directly, they couldn’t notify me, but I had been in touch through Expedia, so it felt like they were just trying to cover themselves. I would stay again.
Overall, I found the staff to be quite good and the housekeeping excellent. However, my experience was marred by an encounter with the supervisor when I expressed my disappointment about not being informed that the pool was out of service, despite having communicated with the hotel through Expedia. The supervisor’s response was somewhat passive-aggressive, even though I assured him I wasn’t seeking any compensation. It was an odd interaction. On the positive side, the concierge was extremely helpful, and I generally enjoyed the staff’s friendliness. Nevertheless, if a key feature of the hotel is unavailable, it should be standard practice to notify guests in advance. The supervisor explained that this information was on the website and that since I didn’t book directly, they couldn’t notify me, but I had been in touch through Expedia, so it felt like they were just trying to cover themselves. I would stay again.
10
Leslie
8 nov 2025
·
Se alojó 4 noches
The concierge was amazingly helpful in fact all the staff at the hotel where super friendly and great.
The concierge was amazingly helpful in fact all the staff at the hotel where super friendly and great.
4
Sandeep
1 jun 2024
·
Se alojó 4 noches
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
We booked a two bedroom room. When we arrived (one hour after check-in) we were told that our room wouldn't be ready for a few hours. We could wait for one hour and get a room with one bed. Rooftop bar and pool are closed for renovation (isn't this a fairly new hotel??? Why renovating already??) So they were offering to let people go to a Hyatt hotel somewhere nearby for a swim. Guess this was causing delays in checking out. Seems like a huge mess. Received two free massages for it. Room was alright, nothing special. Kind of on the smaller end. A huge pillar one one side that took up extra space. Bathroom was not closed off from the room. Every call to room service took multiple calls and over one hour. Overall, for a brand that is supposed to be a "luxury" hotel, not worth the extra money. Location wasn't bad, fairly central with a quick Uber trip to Roma and 10 minute walk to cafes in Condessa.
6
Michael
14 nov 2025
·
Se alojó 4 noches
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
6
Sijia
27 dic 2023
·
Se alojó 2 noches
Our 3-day stay was a mixture of experiences. The first night was awful and ruined our good first impression of this hotel. After I showered, I found our shower room was almost flooded due to a bad clog issue. It was 12:30 am. I called the reception and asked them if my husband can shower in another room. The receptionist said no. Then she said my husband could bring three big bottles of shampoo, body wash, and conditioner to shower in the gym... I asked to talk to the manager. The manager was very impatient and wanted to send someone to fix it at 12:30 am. I refused. Although the manager was trying to solve the problem, he didn't understand my perspective. After about 20 minutes, he finally agreed to let my husband use the shower in another room but claimed that they needed time to check if the other room was not clogged (surprise that they needed to check it considering it is a five-star hotel). After 1 am, my husband decided to give up, and he stepped into the dirty water and quickly finished his shower. When the manager finally called and said we could use the shower in another room, it was about 1:10 am, more than 30 minutes after we originally made the phone call -- and this shouldn't take this long. The first two days were also very cold -- they only had a COLD mode for A.C. in the room in December (the hotel has a central control on your A.C.; you cannot choose your own mode). Only the last day was OK because they eventually switched the heat on.
Our 3-day stay was a mixture of experiences. The first night was awful and ruined our good first impression of this hotel. After I showered, I found our shower room was almost flooded due to a bad clog issue. It was 12:30 am. I called the reception and asked them if my husband can shower in another room. The receptionist said no. Then she said my husband could bring three big bottles of shampoo, body wash, and conditioner to shower in the gym... I asked to talk to the manager. The manager was very impatient and wanted to send someone to fix it at 12:30 am. I refused. Although the manager was trying to solve the problem, he didn't understand my perspective. After about 20 minutes, he finally agreed to let my husband use the shower in another room but claimed that they needed time to check if the other room was not clogged (surprise that they needed to check it considering it is a five-star hotel). After 1 am, my husband decided to give up, and he stepped into the dirty water and quickly finished his shower. When the manager finally called and said we could use the shower in another room, it was about 1:10 am, more than 30 minutes after we originally made the phone call -- and this shouldn't take this long. The first two days were also very cold -- they only had a COLD mode for A.C. in the room in December (the hotel has a central control on your A.C.; you cannot choose your own mode). Only the last day was OK because they eventually switched the heat on.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en la zona de Condesa, cerca del Parque México, cafeterías y restaurantes; muchos lo encuentran seguro y conveniente, aunque algunos sintieron que estaba menos céntrico o afectado por obras/ruido.
Reseñas de huéspedes relacionadas
8
Dibble
20 ene 2026
·
Se alojó 3 noches
Clean room, great Location
Clean room, great Location
10
massimiliano
17 jul 2024
·
Se alojó 6 noches
Excellent location
Excellent location
10
Ehsan
4 jun 2024
·
Se alojó 4 noches
great location in Mexico City
great location in Mexico City
10
Edward
6 nov 2025
·
Se alojó 6 noches
Loved this hotel. The entire staff was courteous and friendly from the moment we arrived at the Andaz until we left. My room was cleaned daily and was comfortable quiet. The fitness room was pretty decent for something you'd find in a hotel. The rooftop bar/restaurant was perfect for a lazy evening. The Andaz is located in a quiet residential neighborhood and close to plenty of neighborhood restaurants and a beautiful park. I highly recommend the Andaz.
Loved this hotel. The entire staff was courteous and friendly from the moment we arrived at the Andaz until we left. My room was cleaned daily and was comfortable quiet. The fitness room was pretty decent for something you'd find in a hotel. The rooftop bar/restaurant was perfect for a lazy evening. The Andaz is located in a quiet residential neighborhood and close to plenty of neighborhood restaurants and a beautiful park. I highly recommend the Andaz.
10
Christel M
5 abr 2024
·
Se alojó 7 noches
We absolutely loved our stay at the Andaz in Mexico City. The staff went above and beyond to make our stay memorable. The hotel itself was located in a trendy neighborhood with easy access to great restaurants, shops, entertainment and wonderful Parque Mexico!
We absolutely loved our stay at the Andaz in Mexico City. The staff went above and beyond to make our stay memorable. The hotel itself was located in a trendy neighborhood with easy access to great restaurants, shops, entertainment and wonderful Parque Mexico!
10
Steven
15 ago 2025
·
Se alojó 2 noches
Hotel with a lot of character but all the necessities. Clean, plenty of help and services, showers and elevators fully functional. A great spot in a good and safe part of the city
Hotel with a lot of character but all the necessities. Clean, plenty of help and services, showers and elevators fully functional. A great spot in a good and safe part of the city
6
Michael
14 nov 2025
·
Se alojó 4 noches
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
Staff members were great; however, during check in, they informed us they had my wife and I booked into a two double bed room, instead of the king bed room that we booked (months in advance). Essentially they had no solution other than offering free breakfast. Of note, my wife and I were traveling for our 40th birthdays and were away without the kids for the first time in 7 years. Understanding they probably had no ability to offer us our originally booked king bed room, we accepted the daily breakfast for four mornings. Compliments to the wait staff there, especially Hugo, who made our morning routine exceptional. The room was loud on some nights. There was a wedding one night and guests in rooms beside us were very loud at 2-3am and banging on our door. Despite the complaints, the hotel is in a very convenient and central location and we had an amazing time in Mexico City.
10
Kelsey
24 nov 2023
·
Se alojó 1 noche
The property is in a great part of Mexico City! Very safe and walkable part of town with a lot going on around it. It was also pretty to find people who spoke English which was awesome (I speak minimal Spanish). Highly recommend!
The property is in a great part of Mexico City! Very safe and walkable part of town with a lot going on around it. It was also pretty to find people who spoke English which was awesome (I speak minimal Spanish). Highly recommend!
8
Laila
3 sept 2025
·
Se alojó 1 noche
The staff and service was great but the location wasn’t so great. We stayed one night.
The staff and service was great but the location wasn’t so great. We stayed one night.
10
Abigail
25 mar 2024
·
Se alojó 4 noches
Perfect location - we loved the Condesa neighborhood and walking the lush streets to get breakfast or dinner at the hipest restaurants and coffee shops. The park being nearby is a big draw too. The hotel is beautiful furnished, very clean and well decorated. The staff was very nice and helpful. The rooftop is awesome and the place to go for cocktails and a scene. Only bad points - the rooms are very dark at night (not enough light) and the pool area is not for lounging but more fir a quick dip or pool party.
Perfect location - we loved the Condesa neighborhood and walking the lush streets to get breakfast or dinner at the hipest restaurants and coffee shops. The park being nearby is a big draw too. The hotel is beautiful furnished, very clean and well decorated. The staff was very nice and helpful. The rooftop is awesome and the place to go for cocktails and a scene. Only bad points - the rooms are very dark at night (not enough light) and the pool area is not for lounging but more fir a quick dip or pool party.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y las ofertas del bar/azotea son populares y generalmente sabrosos, y el servicio a la habitación suele ser elogiado; sin embargo, algunos huéspedes encuentran los precios elevados, las opciones limitadas o el café/restaurante de la planta baja decepcionante.
Reseñas de huéspedes relacionadas
10
Personal
2 abr 2024
·
Se alojó 8 noches
I can't thank Andaz enough for such a fantastic stay during our time in Mexico City. The rooms are lovely, the service and staff are super attentive and caring. The hotel itself has a great vibe, with a bar downstairs, cafe next to the lobby, another pet-friendly cafe upstairs and a rooftop bar and pool. A couple things to note is that the standard rooms do not have private bathrooms/toilets in the room - there is only a thin glass door. This didn't bother us, but my in-laws upgraded their room so they could have a proper door for the bathroom. The only frustrating thing for us was the use of the pool, which was almost always severely crowded. There are only two sunbeds in the sun, which means otherwise you have to sit at a table - not a big deal, but if you're planning an afternoon to lounge in the sun, it doesn't exactly work. I have to commend, also, the ladies working at the Spa. The lady who cut my hair and did my nails was fantastic, and it was really well priced. We really enjoyed our stay here and in fact extended it at Andaz when our travel plans to another area in Mexico fell through. Andaz let us keep our room and were very helpful.
I can't thank Andaz enough for such a fantastic stay during our time in Mexico City. The rooms are lovely, the service and staff are super attentive and caring. The hotel itself has a great vibe, with a bar downstairs, cafe next to the lobby, another pet-friendly cafe upstairs and a rooftop bar and pool. A couple things to note is that the standard rooms do not have private bathrooms/toilets in the room - there is only a thin glass door. This didn't bother us, but my in-laws upgraded their room so they could have a proper door for the bathroom. The only frustrating thing for us was the use of the pool, which was almost always severely crowded. There are only two sunbeds in the sun, which means otherwise you have to sit at a table - not a big deal, but if you're planning an afternoon to lounge in the sun, it doesn't exactly work. I have to commend, also, the ladies working at the Spa. The lady who cut my hair and did my nails was fantastic, and it was really well priced. We really enjoyed our stay here and in fact extended it at Andaz when our travel plans to another area in Mexico fell through. Andaz let us keep our room and were very helpful.
10
David
1 mar 2024
·
This property was beautiful and all of the staff was amazing. The rooms are both spacious and extremely clean. It’s located in a very nice and safe neighborhood. It’s a short drive to all of the shopping and main events. There are many super nice places to eat and drink within walking distance. The only thing I did not care for was the breakfast buffet was a bit overpriced and not the best food.
This property was beautiful and all of the staff was amazing. The rooms are both spacious and extremely clean. It’s located in a very nice and safe neighborhood. It’s a short drive to all of the shopping and main events. There are many super nice places to eat and drink within walking distance. The only thing I did not care for was the breakfast buffet was a bit overpriced and not the best food.
10
Erin
13 oct 2025
·
Se alojó 4 noches
The hotel was so lovely with beautiful greenery and chic ambiance. Everyone was very friendly, and that breakfast! The breakfast is incredible. I'd come back for that alone. I will absolutely recommend this hotel to friends and family.
The hotel was so lovely with beautiful greenery and chic ambiance. Everyone was very friendly, and that breakfast! The breakfast is incredible. I'd come back for that alone. I will absolutely recommend this hotel to friends and family.
10
Martin
20 may 2025
·
Se alojó 5 noches
Really enjoyed our stay. Plenty of cafes and restaurants in the immediate area and felt safe too. Staff and hotel could not be faulted. Room service on two occasions and both was delicious and fast. Only thing is the pool area has nowhere really to sit or lie in the sun if you wish to. There’s only 3 loungers that are in the pool directly in the sun. Apart from that minor issue, we really enjoyed our stay and would stay again if in the area.
Really enjoyed our stay. Plenty of cafes and restaurants in the immediate area and felt safe too. Staff and hotel could not be faulted. Room service on two occasions and both was delicious and fast. Only thing is the pool area has nowhere really to sit or lie in the sun if you wish to. There’s only 3 loungers that are in the pool directly in the sun. Apart from that minor issue, we really enjoyed our stay and would stay again if in the area.
10
Kayleigh
17 jun 2025
·
Se alojó 3 noches
The hotel is beautiful and exceeded our expectations. The rooms were spotless, the food in the rooftop bar/restaurant was delicious and all the staff were super friendly and helpful! When I come back to Mexico City I will definitely be staying here!
The hotel is beautiful and exceeded our expectations. The rooms were spotless, the food in the rooftop bar/restaurant was delicious and all the staff were super friendly and helpful! When I come back to Mexico City I will definitely be staying here!
6
Marina
2 ene 2024
·
Se alojó 7 noches
Rooms are dark, and the food options at the hotel are limited
Rooms are dark, and the food options at the hotel are limited
10
Guadalupe
24 jun 2025
·
Se alojó 6 noches
Beauty hotel, with extremely friendly and attentive staff. Great location. Breakfast buffet was also very good and had a great variety of foods to choose from.
Beauty hotel, with extremely friendly and attentive staff. Great location. Breakfast buffet was also very good and had a great variety of foods to choose from.
8
Andrew
9 abr 2024
·
Se alojó 4 noches
Amazing rooftop bar. Super trendy. Overall great hotel and area. Drinks were a little pricey, though. Also, our room would get very hot in the morning despite AC as the sun baked the windows. And finally, check your bill when leaving; we had a charge from a connected restaurant that we never ate at (they did remove the charge when asked).
Amazing rooftop bar. Super trendy. Overall great hotel and area. Drinks were a little pricey, though. Also, our room would get very hot in the morning despite AC as the sun baked the windows. And finally, check your bill when leaving; we had a charge from a connected restaurant that we never ate at (they did remove the charge when asked).
8
jeffrey s
10 feb 2024
·
Se alojó 7 noches
The staff were very friendly and always offering to help in any way. The pool was awesome! Great view of the city too. The pillows weren’t the best, but I still slept well enough. Coffee shop was great, just a little overpriced
The staff were very friendly and always offering to help in any way. The pool was awesome! Great view of the city too. The pillows weren’t the best, but I still slept well enough. Coffee shop was great, just a little overpriced
10
Bashir Ahmad
10 jun 2025
·
Se alojó 4 noches
Friendly hotel and friendly hospitality staff. The restaurant breakfast was excellent but was similar to San Diego about $30 per person. I loved the location but my wife was not very happy, look for the food restaurants by walking in the area, good food places around with very reasonable prices but if you want a Sit down American style Restaurant , you will pay what you will pay in the USA, or at least this is what we paid, The food outside of the restaurants are very reasonable cost. Taxis are very expensive but Uber was amazingly low cost then what the Taxi’s were charging.
Friendly hotel and friendly hospitality staff. The restaurant breakfast was excellent but was similar to San Diego about $30 per person. I loved the location but my wife was not very happy, look for the food restaurants by walking in the area, good food places around with very reasonable prices but if you want a Sit down American style Restaurant , you will pay what you will pay in the USA, or at least this is what we paid, The food outside of the restaurants are very reasonable cost. Taxis are very expensive but Uber was amazingly low cost then what the Taxi’s were charging.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Alan
14 jun 2026
·
Se alojó 3 noches
Excelente ubicación y el personal muy amable.
Excelente ubicación y el personal muy amable.
8
Juana
14 jun 2026
·
Se alojó 1 noche
Malo el servicio en Cabuya
Malo el servicio en Cabuya
10
Diego
3 jun 2026
·
Se alojó 1 noche
Atención muy buena, propiedad muy limpia
Atención muy buena, propiedad muy limpia
10
OLIVIA GABRIELA
28 abr 2026
·
Se alojó 3 noches
Excelente estancia en Hotel Andaz Condesa, todo en perfectas condiciones, el personal es de lo más amable, muy bien ubicado, definitivamente regresaría a hospedarme en Andaz Condesa!
Excelente estancia en Hotel Andaz Condesa, todo en perfectas condiciones, el personal es de lo más amable, muy bien ubicado, definitivamente regresaría a hospedarme en Andaz Condesa!
10
Aileen
11 nov 2025
·
Se alojó 3 noches
Nos gustó nuestra estadía en Andaz de principio a fin.Desde el recibimiento en el lobby, en recepción y la atencion de los empleados en general. Nuestra habitación no estaba lista al momento del check-in. Paola quien fue la que nos atendió, por cortesía por la espera nos ofrecio del cafe unos refrigerios. La espera fue de una media hora. Tuve que solicitar servicio de plomeria porque tenía problemas con el desague de la ducha y en menos de 20 munitos fueron al cuarto para destapar el desague. La habitación era mas grande de lo que esperaba. En general volveria a hospedarme en Andaz
Nos gustó nuestra estadía en Andaz de principio a fin.Desde el recibimiento en el lobby, en recepción y la atencion de los empleados en general. Nuestra habitación no estaba lista al momento del check-in. Paola quien fue la que nos atendió, por cortesía por la espera nos ofrecio del cafe unos refrigerios. La espera fue de una media hora. Tuve que solicitar servicio de plomeria porque tenía problemas con el desague de la ducha y en menos de 20 munitos fueron al cuarto para destapar el desague. La habitación era mas grande de lo que esperaba. En general volveria a hospedarme en Andaz
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:59
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-04: 317.951691348999USD
- 2026-10-05: 299.6139446883545USD
- 2026-10-06: 292.6341384104004USD
- 2026-10-07: 326.31257770532227USD
- 2026-10-08: 445.44674217370607USD
- 2026-10-09: 502.12611929882814USD
- 2026-10-10: 485.48721002124023USD
- 2026-10-11: 306.309276USD
- 2026-10-12: 324.5118388417969USD
- 2026-10-13: 316.407384USD
- 2026-10-14: 364.6539USD
- 2026-10-15: 843.753024USD
- 2026-10-16: 575.592156USD
- 2026-10-17: 14351.333351835938USD
- 2026-10-18: 308.5533USD
- 2026-10-19: 319.83484851342774USD
- 2026-10-20: 314.5847650806885USD
- 2026-10-21: 385.13695360144044USD
- 2026-10-22: NO DATA
- 2026-10-23: 529.0725893170167USD
- 2026-10-24: 528.06624371521USD
- 2026-10-25: 332.78763609228514USD
- 2026-10-26: 324.261468USD
- 2026-10-27: 362.409876USD
- 2026-10-28: 406.4790476403809USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 1400.744598741211USD
- 2026-11-02: 462.2684988658447USD
- 2026-11-03: 435.340656USD
- 2026-11-04: 404.97189187280276USD
- 2026-11-05: 1567.308184105957USD
- 2026-11-06: 638.6732813408203USD
- 2026-11-07: 628.9068325275879USD
- 2026-11-08: 471.2190167724609USD
- 2026-11-09: 458.0932089715576USD
- 2026-11-10: 446.560776USD
- 2026-11-11: 440.93198612438965USD
- 2026-11-12: 549.78588USD
- 2026-11-13: 569.982096USD
- 2026-11-14: 523.3187509848633USD
- 2026-11-15: 445.3774724509277USD
- 2026-11-16: 379.7627804626465USD
- 2026-11-17: 372.0695953392334USD
- 2026-11-18: 364.37644445690916USD
- 2026-11-19: 514.0435248325196USD
- 2026-11-20: 554.267216746582USD
- 2026-11-21: NO DATA
- 2026-11-22: 446.4386722770996USD
- 2026-11-23: 455.423944888916USD
- 2026-11-24: 451.048824USD
- 2026-11-25: 445.683690508667USD
- 2026-11-26: 518.0579500913086USD
- 2026-11-27: 533.9968003070069USD
- 2026-11-28: 526.0378700928956USD
- 2026-11-29: 426.7951759335937USD
- 2026-11-30: 379.7627804626465USD
- 2026-12-01: 284.6472332266846USD
- 2026-12-02: 332.115552USD
- 2026-12-03: 383.259651663208USD
- 2026-12-04: 619.6497541523438USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El alojamiento cuenta con extintor.
- La piscina de temporada abre desde el 08 de julio hasta el 31 de enero.
- Piscina disponible de 10:00 a 18:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas).
- La conexión wifi gratuita de la habitación se ofrece para un máximo de dispositivos: 4. Además, en las zonas comunes también se ofrece wifi gratis para un máximo de dispositivos: 4.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 30 USD por adulto y 16 USD por menor (precio aproximado)
- Aparcamiento con asistencia: 30 USD por día.
- Depósito por mascotas: 100 USD por estancia.
- Mascotas: 100 USD por mascota, por estancia
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Alquiler de bicicletas
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Jardín
Equitación
Piscina al aire libre
Música en directo
Bicycle Tour Information
Outdoor Fireplace
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Bañera de hidromasaje/Jacuzzi
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Comidas para llevar
Desayuno en la habitación
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Servicio de aparcacoches
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito