Name: AmericInn by Wyndham Memphis East
Address: 1556 Sycamore View Road, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: $55–$72 per night
Rating: 6.4

What guests think

Reviews of AmericInn by Wyndham Memphis East describe serious cleanliness problems, safety concerns, and key amenities such as breakfast, pool, and hot water often unavailable, with overall conditions differing from expectations set by photos and listings.

Several guests found staff members polite or helpful, though service and check-in reliability varied and a cash-only deposit surprised many. Rooms are dated with frequent reports of broken AC, plumbing and lighting, missing smoke detectors, and unreliable TV or Wi-Fi; a few noted comfortable beds or spacious layouts. The location is convenient to I-40, though some noted traffic and activity noise. Expect a very basic stay with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews report the pool and hot tub closed, elevators frequently out of service, and basics like vending or ice machines not working. Grounds and parking appear poorly maintained, and some note ongoing renovations and security concerns.

Related guest reviews

4

Cassandra

Apr 26, 2023

·

Stayed 2 nights

No pool, hot tub, or breakfast as advertised. Room smelled terrible. Would not recommend!

2

richard

Oct 13, 2025

·

Stayed 1 night

light out in shower, smoke detector in ceiling removed, both elevators out of order, no light in stair well at the 4th floor, stairs were dirty with trash, curtains couldnt be made to completely cover the windows, letting in bright light.

2

Brenna

Feb 25, 2025

·

Stayed 2 nights

We came here thinking there was a pool and breakfast offered. The pool had obviously been closed for a long time and no breakfast was ever offered. The place in falling apart. Broken glass picture frames on the walls in our room, paint peeling, ect. Worst hotel I have ever stayed in.

2

Robert

Mar 31, 2025

·

Stayed 2 nights

Staff is friendly. Bed was nice. But this hotel is a maintenance nightmare. Dirty carpet in hallways. Trash stacked up near the non-working elevators. My HVAC unit did not work and hasn’t worked in a long time. Someone tried to tape together a broken power cord. Breakfast is NOT included because they haven’t served breakfast in years. Vending machines don’t work. Cash deposit required. No card CASH. Burn out bulbs. Little or no hot water. In my opinion this is a flop house.

4

Jodee

Jul 31, 2023

·

Stayed 2 nights

Unfortunately the hotel is under renovations and the breakfast is closed which was a requirement when selecting the hotel traveling with three kids … the hot tub didn’t work …. pool was ice cold and didn’t open until after 2 pm which was another requirement for me when selecting especially considering we were visiting zoo in July and wanted to cool off afterwards not be in shock … those things were workable but they did not have one vending machine and area of town was sketchy with many homeless people hanging around local gas stations and people outside doing drugs… not an area for a family trip to send kids to get a drink alone

8

Jama

Oct 14, 2024

·

Stayed 3 nights

We loved our stay here. The hotel is dated, but you can tell they are in the middle of renovations. Staff was very friendly. The listing says breakfast, but there is no food. Also, the pool is not open. It's completely drained. One elevator was down, but the other one worked fine. There were carts for luggage. The room was huge. Tv was big enough for watching from either the TV or the couch in the living room area. We didn't have great water pressure. Not sure if that was just our room.

2

Jesse

Nov 30, 2025

·

Stayed 1 night

Nasty room!!! Dirty and pool was not even in operation.

2

ANDREW

Jun 30, 2024

·

Stayed 1 night

Not as advertised. Broke glass upon arrival. Room was not the one we reserved. No complimentary breakfast as advertised. Pool hours were posted wrong. Pool very murky and way too much chlorine. Had to ask for a box fan because thermostat was broke.

2

Tricia

Oct 17, 2025

·

Stayed 1 night

The room was not cleaned properly. The blankets had cigarette holes on them. The bathroom light did not work! (Luckily my son brought a flashlight). The room only comes with 2 towels and 2 rags. I asked for 2 more since i had 3 kids with me. Front desk refused to give me any. The ice machines don't work. The parking lot makes you not want to get out of your car. People who on live on the streets wander around the parking lot all night.

2

Jaimeelynn

Nov 9, 2025

·

Stayed 1 night

Disgusting- broken- nothing like the pictures no pool not hot tub... terrible..really would like my money back- sheets had a written Q on them with mark.. toilet ran all night.. moldings coming off wall and leaked with water marks- dead fly in wall- elevator broken n the one that worked had disgust and dirty all on the floor.. I feel bad for anyone that works there or stats there

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests describe dirty rooms and common areas, stained or burned linens, strong smoke or weed odors, pests, and occasional brown or rusty water. A few reviewers did receive clean accommodations.

Related guest reviews

2

Kaveh

Aug 22, 2025

·

Stayed 1 night

Super dirty, very bad smell, not operational elevator, a lots of bugs, rusty water. Worst place in whole my life

2

Ashok

Aug 4, 2024

·

Stayed 1 night

Horrible experience room was filthy, bed sheet had cigarette burns, floor had waste all around and spiders moving around. Bathtub was filthy.

4

Paula

Nov 8, 2025

·

Stayed 1 night

Door cracked. No toilet paper. Few towels in room for 4. Holes in linens. Dirty walls. Overall pretty sketchy for a Wyndham property. Smoke detector missing.

2

David

Jan 18, 2025

·

Stayed 3 nights

This hotel was horrible! The room assigned to me had stains on the pillows, I rolled the covers back to see stains on the sheets and hair all in the bed. I was then assigned a second that had stains on the skirt of the bed, the carpet smelled like mildew and to top it off, when I went to shower, there was a used, wet towel balled up in the corner of the shower with an opened bar of soap wrapped in it.. Cleanliness rating for this property should be -101 out of 100..

2

Ruth

Apr 2, 2025

·

Stayed 1 night

Never again! The first thing that you noticed when you walked in was a whammy of marijuana and tobacco smoke. The halls and elevator were even worse. The staircase smelled like urine, had somebody's false eyelashes on the floor and goop stuck to the wall. The carpet had been removed from the staircase and was just disgusting! We got into our room, and fortunately it did not smell like smoke. However, it was filthy, and the toilet had flooded in the bathroom and out onto the carpet. We went down to the desk and told them what the problem was, and they gave us another room. We went back up stairs and discovered that, that room was saturated in marijuana and tobacco smoke. And can I say it was also disgusting. So back down we went. We were then given the big suite in the hotel. Once again, marijuana and tobacco galore. The toilet in that room also had issues, the bed and furniture had cigarette holes burnt into them, the desk had dry food, stuck to it , and I felt like we needed to take a shower, just being in that room. So back down, we went again, and just asked for a refund. It was so gross there! Physically, I couldn't stay there.

2

D

Jul 8, 2024

·

Stayed 1 night

Unsafe and unsanitary. There was urine in and on the toilet, dead bugs on the floor, cigarette burns in the bedding, the air conditioner didn't work and it was 100 degrees with high humidity, the smoke alarm was ripped from the ceiling and the wires were hanging out, it smelled like weed and garbage. There was dog food in the floor in the hallway. There were sex workers and drug dealers in the parking lot. The only plus was the clerk was willing to give a refund without a hassle so we could leave immediately.

2

Latroy

Jun 8, 2025

·

Stayed 1 night

It was not a good experience towels dirty rooms still look dirty even when clean

2

Shanea

May 31, 2025

·

Stayed 1 night

The room I was given had cockroaches in the bathroom, I thought they were dead until they scurried around the toilet. The toilet had urine around the bottom that meets the floor. The room smelled like urine and weed. The towels are like dishrags, not towels. The Closet door was kicked in and had a huge hole. Dust on the furniture, the chair at the desk was peeling. Its littleraly 2am and I am afraid to go to sleep. I have never been to Memphis, and I had no idea where I was booking, but apparently its the worst area you can be. The staff member came up and walked me to a new room, a little cleaner and no roaches that I can see. He was kind and told me to check out and go to another area of Memphis that is safer.

2

Jaimeelynn

Nov 9, 2025

·

Stayed 1 night

Disgusting- broken- nothing like the pictures no pool not hot tub... terrible..really would like my money back- sheets had a written Q on them with mark.. toilet ran all night.. moldings coming off wall and leaked with water marks- dead fly in wall- elevator broken n the one that worked had disgust and dirty all on the floor.. I feel bad for anyone that works there or stats there

2

Preston

Jul 24, 2025

·

Stayed 1 night

Toilet would not flush correctly. Found dirt, crumbs, and blue nail in sheets. Vent was missing in bathroom and full of dirt.

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Rooms

Rooms are worn with frequent issues such as broken AC, plumbing, and lighting, missing or disabled smoke detectors, and unreliable TV or Wi-Fi. Some guests mentioned comfortable beds or spacious layouts.

Related guest reviews

6

Ted

Nov 22, 2024

·

Stayed 1 night

Friendly staff, but the description said free breakfast, and they said thier kitchen was down, so no free breakfast as promised, but staff was friendly.... toilet seat was broken...

2

H.

Oct 27, 2023

·

Stayed 1 night

Roaches Fitness room was locked and clerk didn’t have key to open. Had to request tv remote. Smoke alarm had been removed. No free breakfast as advertised, kitchen was being “renovated” but no work was in progress. Toilet kept running. Bath faucet kept running. Only positive was clerks were polite.

10

Tracey

Aug 22, 2025

·

Stayed 1 night

Room was clean and beds were very comfortable.

2

Natalie

Jul 2, 2025

·

Stayed 1 night

From no AC initially (I had to plug in the unit myself and it never cooled to our desired temperature all night long) to a filthy tub leaking brown water nonstop to an unstable toilet to a broken elevator to a nasty pool to a severely lacking breakfast to broken fixtures in the room, it was a bad stay. The staff was very unhelpful the entire stay. I was relieved to leave. I have never left a 1 star review before, but this was truly horrible.

2

Geri

Apr 2, 2024

·

Stayed 5 nights

Ended up having to change rooms because of broken toilet. Second room shower water was extremely hot and could not be changed. All of the towels, wash clothes, and hand towels were all stained.

2

david

Jun 18, 2025

·

Stayed 5 nights

I went to my assigned room and smelled horrible, AC didn't work, and TV remote didn't work. Went back and got "upgraded" to a suite. Yes it was bigger, didn't smell as bad, AC worked OK, but the TV remote didn't work. Curtains for room and bathroom were disgusting (I felt bathroom curtain had blood on it). I felt the sheets were probably not even washed. I only stayed 1 night and asked for my money back for the remainder of my scheduled stay. The afternoon lady was really nice, she dropped off an Ironer for me, and totally understood the situation. 5 stars for her.

8

Jama

Oct 14, 2024

·

Stayed 3 nights

We loved our stay here. The hotel is dated, but you can tell they are in the middle of renovations. Staff was very friendly. The listing says breakfast, but there is no food. Also, the pool is not open. It's completely drained. One elevator was down, but the other one worked fine. There were carts for luggage. The room was huge. Tv was big enough for watching from either the TV or the couch in the living room area. We didn't have great water pressure. Not sure if that was just our room.

2

Ken

Jun 3, 2024

·

Stayed 1 night

One of the least satisfactory cheap places I've ever stayed. No curtains to keep out light or noise The TV got no stations, i couldn't get on the internet, and unusual, the hotel asked for a CASH deposit. I did get it back, thankfully.

6

John

Oct 30, 2023

·

Stayed 1 night

Room was fine, except that the smoke alarm was missing, just a bunch of wires hangin out of the ceiling. Property is well-worn and needs some upgrading. Room was clean and bed was fine, Website says that breakfast was included, but it was NOT. I was told the kitchen is being renovated, but seems like they could have offered muffins or donuts or something. No offer for a voucher or a room discount.

2

Preference

Aug 12, 2025

·

Stayed 1 night

Where do I start? First, the check-in there's a 'fee' of $50 that's not listed on this website, for damages that could possibly occur. Honestly, they should pay you to stay here! The neighborhood USED TO BE a decent area, but not so much anymore! Second, the room was disgusting, dirty, dust inches thick in the vent above the toilet, brown water coming from the tub faucet, smoke detectors with NO batteries, sprinklers covered up by plastic, windows so thin you could hear EVERYTHING outside. Random kids running in the parking lot and up and down the hallways, the elevator closest to the lobby didn't work, and that's just the TIP of the iceberg. Stay here, and YOU WILL regret it!! If I had other means, I would have stayed elsewhere!!

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Service

Staff friendliness is noted by several guests, but responsiveness and check-in can be unreliable, and a surprise cash-only deposit is common. Some staff helped with room changes or refunds.

Related guest reviews

6

Ted

Nov 22, 2024

·

Stayed 1 night

Friendly staff, but the description said free breakfast, and they said thier kitchen was down, so no free breakfast as promised, but staff was friendly.... toilet seat was broken...

2

david

Jun 18, 2025

·

Stayed 5 nights

I went to my assigned room and smelled horrible, AC didn't work, and TV remote didn't work. Went back and got "upgraded" to a suite. Yes it was bigger, didn't smell as bad, AC worked OK, but the TV remote didn't work. Curtains for room and bathroom were disgusting (I felt bathroom curtain had blood on it). I felt the sheets were probably not even washed. I only stayed 1 night and asked for my money back for the remainder of my scheduled stay. The afternoon lady was really nice, she dropped off an Ironer for me, and totally understood the situation. 5 stars for her.

2

Christyanna

Jun 15, 2024

·

Stayed 1 night

Upon my arrival the line was ridiculously long. The staff was talking to several people at once. When I got to the front desk, he stopped helping me to help someone else out that was behind me. There was a couple arguing in the lobby and another couple came into the hotel to let the staff know that they were involved in a hit and run in the parking lot. There was also a couple sitting in the lobby complaining about the air conditioning in their room and asked if they could switch to another available room. The man at the front desk said “it should be working. You can increase or decrease the temperature but if not then I can’t do anything about that.” The staff was absolutely terrible. There was a lot of commotion in the lobby and I will not be booking with this hotel anymore.

2

Robert

Mar 31, 2025

·

Stayed 2 nights

Staff is friendly. Bed was nice. But this hotel is a maintenance nightmare. Dirty carpet in hallways. Trash stacked up near the non-working elevators. My HVAC unit did not work and hasn’t worked in a long time. Someone tried to tape together a broken power cord. Breakfast is NOT included because they haven’t served breakfast in years. Vending machines don’t work. Cash deposit required. No card CASH. Burn out bulbs. Little or no hot water. In my opinion this is a flop house.

8

Dayzijah

Jan 29, 2025

·

Stayed 1 night

I’m military visiting from out of town and my stay was nice and cost efficient. The front desk was very polite and helpful. My check in was speedy with a smooth check out. I never really eat hotel breakfast so I can comment on that. I arrived and didn’t see anyone hanging around outside as stated by others so that was also a plus.

10

Jeremy

May 30, 2024

·

Stayed 1 night

They have a $50 refundable cash deposit for smoking ! So please don’t smoke in the rooms and so be aware of that whether you book online or walk in. We booked online and had no idea about the deposit! Other than that it’s average and the staff was pretty nice!

2

Chloe

Jan 20, 2025

·

Stayed 1 night

No hot water or towels. hair dryer caught on fire when turned on. ac had active wires hanging out of it. Front desk were no help when asked to fix it and was told someone would come. nobody ever came to help

8

Tryterrica

Jan 31, 2023

·

Stayed 2 nights

This property was the relocation property from a previous negative hotel across the street. The person at the desk made the process smooth and made sure they we didn’t need anything. She was very helpful and the hotel was quiet. The stay was very pleasant.

10

Paul

May 1, 2024

·

Stayed 2 nights

The lady at the front desk was really nice

2

Andi

May 31, 2024

·

Stayed 2 nights

Genuinely do NOT book with this property. This was the worst hotel experience I have ever had and we literally left 30 minutes after getting there because of how disgusting and unsafe it was. The front desk worker gave us a room key to a room that was already occupied and then told us that we had to pay a $50 fee in cash. I refused as he had already charged my card twice at this point, and I had no cash nor did I have any way to get cash at this point. He then dropped it and let us go upstairs. Upon entering the room it smelt strongly of smoke. Every single light in the room was plugged up, yet none of them would turn on. There was NO toilet paper, no towels, the bed had just been made and no other cleaning had been done. In fact upon inspecting the bed sheets I noticed excessive staining, and cigarette burn holes. This experience was honestly disgusting and upsetting. The rooms looked NOTHING like the pictures showed online. Save your time and book somewhere else. We ended up staying at a hotel down the street that was a million times nicer. Thank you to Expedia support for helping us out and helping us get our money back! We appreciate you looking into this listing.

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Location

Convenient to I-40 for travelers, but many felt the area and on-site activity were unsafe and sometimes noisy.

Related guest reviews

8

Lauri

May 2, 2023

·

Stayed 2 nights

Close to where we needed to go. Staff very friendly. Rooms were quite. Remolding going on but not an issue for us

10

Antonio

Jun 7, 2024

·

Stayed 1 night

Good location

6

Elizabeth

May 31, 2024

·

Stayed 1 night

There were a lot of people just hanging around the property. It is not safe around the area. We rented three rooms and there was a guy knocking on my brothers door all night he was just hanging in the hallways. The staff were very nice and pleasant it’s too bad the surrounding area and people are not good.

4

Jodee

Jul 31, 2023

·

Stayed 2 nights

Unfortunately the hotel is under renovations and the breakfast is closed which was a requirement when selecting the hotel traveling with three kids … the hot tub didn’t work …. pool was ice cold and didn’t open until after 2 pm which was another requirement for me when selecting especially considering we were visiting zoo in July and wanted to cool off afterwards not be in shock … those things were workable but they did not have one vending machine and area of town was sketchy with many homeless people hanging around local gas stations and people outside doing drugs… not an area for a family trip to send kids to get a drink alone

4

Eric

Jul 29, 2025

·

Stayed 1 night

Arrived to find the hotel did not meet listed images. Parking lot and grounds overgrown and in poor repair. Broken items and clutter visible (piled up against the inside of room windows facing the street). Lots of people wandering through the parking lot who did not appear to be guests. Family did not feel that we or our vehicle would be secure overnight. We decided to drive on another 10-15 minutes to find hotel for the evening.

2

D

Jul 8, 2024

·

Stayed 1 night

Unsafe and unsanitary. There was urine in and on the toilet, dead bugs on the floor, cigarette burns in the bedding, the air conditioner didn't work and it was 100 degrees with high humidity, the smoke alarm was ripped from the ceiling and the wires were hanging out, it smelled like weed and garbage. There was dog food in the floor in the hallway. There were sex workers and drug dealers in the parking lot. The only plus was the clerk was willing to give a refund without a hassle so we could leave immediately.

2

Tricia

Oct 17, 2025

·

Stayed 1 night

The room was not cleaned properly. The blankets had cigarette holes on them. The bathroom light did not work! (Luckily my son brought a flashlight). The room only comes with 2 towels and 2 rags. I asked for 2 more since i had 3 kids with me. Front desk refused to give me any. The ice machines don't work. The parking lot makes you not want to get out of your car. People who on live on the streets wander around the parking lot all night.

2

jason

Aug 17, 2025

·

Stayed 1 night

The whole area is nasty the hotel was not clean drug addicts all over the whole area was not nice the first elevator was out not a good

2

WILLIAM

Nov 4, 2024

·

This property is one of several in the same location, which is conveniently off I-40. I chose it above the others because of the Wyndham name and an inexpensive room rate. On the positive side, the room was clean (although the property itself needed attention) and comfortable. However, the property is run down and needs some good TLC; I’d imagine that it was once a standout. The Travelocity listing stated that there is a pool. There is indeed an indoor pool (nice for Memphis winters), but it was drained. More importantly, the room I reserved was to include breakfast, but when I checked in I was told that there would be no breakfast. The room clerk seemed quite unconcerned about that lie. Going to a nearby Waffle House as an alternative added substantially to the nightly cost. So, one star is the best that I can offer. Furthermore, on a map the property looks like it’s on a small side road off I-40, but it’s actually on a major thoroughfare, so there was traffic noise and sirens all night long. On a return trip, I’d stay in the same general location but at a different property off the main thoroughfare that actually supplies the amenities that it advertises.

4

Chris

Sep 7, 2023

·

Stayed 1 night

Under renovation. No breakfast available but didn't tell us until after paying. Hotel service charge of $16.00. Had to put down $50.00 deposit but that was refunded at check out. Rusty water came out of tub facet when first turning on shower. Room had an odor. Bath towels were small and thin. Didn't offer a discount for breakfast not being available. In my opinion, Surrounding area doesn't look or feel safe.

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Dining

Breakfast is frequently unavailable despite being advertised; when offered, it was minimal or limited.

Related guest reviews

6

Samuel

May 28, 2024

·

Stayed 2 nights

Didn’t have breakfast

2

Walter

May 22, 2025

·

Stayed 1 night

Holes in walls, holes indoors, torn furniture, stained and worn sheets. Bath tub broken, cracked walls, water didn’t shut off. Sink drains stopped up. Sight glass in door missing. Breakfast was served as stated at check in.

2

Michael

Mar 15, 2023

·

Stayed 1 night

The hotel offering breakfast was the reason we chose to stay there, but there was no breakfast at all and the clerk had no idea how to make it right.

2

Brenna

Feb 25, 2025

·

Stayed 2 nights

We came here thinking there was a pool and breakfast offered. The pool had obviously been closed for a long time and no breakfast was ever offered. The place in falling apart. Broken glass picture frames on the walls in our room, paint peeling, ect. Worst hotel I have ever stayed in.

2

Zhaneane

May 30, 2023

·

Stayed 3 nights

It was no hot water when we checked in, No breakfast or pool and tv remotes or phones was all broken up. False advertisement.

2

Yanwei

Aug 19, 2023

·

Stayed 1 night

Say breakfast available, but kitchen is remodeling. Breakfast not available. No tissue in the room, went down to the front desk, the most wonderful part was couldn't find anything, but gave me a box which was half-used by the front desk staff. Expedia should have refunded me, period!

4

Marla

Mar 15, 2025

·

Stayed 2 nights

Need new management. Did not have breakfast as advertised.

6

John

Oct 30, 2023

·

Stayed 1 night

Room was fine, except that the smoke alarm was missing, just a bunch of wires hangin out of the ceiling. Property is well-worn and needs some upgrading. Room was clean and bed was fine, Website says that breakfast was included, but it was NOT. I was told the kitchen is being renovated, but seems like they could have offered muffins or donuts or something. No offer for a voucher or a room discount.

4

Chris

Sep 7, 2023

·

Stayed 1 night

Under renovation. No breakfast available but didn't tell us until after paying. Hotel service charge of $16.00. Had to put down $50.00 deposit but that was refunded at check out. Rusty water came out of tub facet when first turning on shower. Room had an odor. Bath towels were small and thin. Didn't offer a discount for breakfast not being available. In my opinion, Surrounding area doesn't look or feel safe.

4

April

May 27, 2025

·

Stayed 1 night

People were nice. But the place needs a good over hall. The ac was broken, no breakfast like the website says.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$46
February	$46
March	$50
April	$59
May	$62
June	$52
July	$55
August	$56
September	$54
October	$51
November	$52
December	$48

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $72	16 $55	17 $59	18 $67	19 $66
20 $65	21 $66	22 $66	23 $66	24 $66	25 $68	26 $69
27 $65	28 $65	29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
				1 $67	2 $63	3 $63
4 $64	5 $66	6 $64	7 $66	8 $64	9 $65	10 $63
11 $64	12 $67	13 $67	14 $66	15 $63	16 $63	17 $61
18 $66	19 $66	20 $62	21 $62	22 $66	23 $61	24 $62
25 $64	26 $66	27 $62	28 $66	29 $66	30 $64	31 $61

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility)

Room, 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible (Mobility)

Studio Suite, 2 Queen Beds

Guest reviews

Pleasant

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about AmericInn by Wyndham Memphis East

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