Is parking available at the property?

Free self parking is available onsite, and it is an on-site parking facility.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the location of the hotel in relation to key landmarks?

The hotel is located in the business district of Springfield, within a 5-minute drive of Springfield Hospital and Muckross State Park. It is approximately 3.3 miles from both the Eureka Schoolhouse and Baltimore Covered Bridge.

What are the policies for guests staying with children?

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Hartness House

What guests think

At The Hartness House, reviewers praise the beautiful historic mansion, unique underground tunnels and museum tours, and generally clean spaces, while noting a contrast between the striking main house and the more basic, dated rooms in the attached hotel wing.

Many appreciate contactless check-in, though others faced confusing codes, keys taped to doors, or difficulty reaching staff when issues like room problems arose. Room comfort is mixed, with repeated complaints about hard pillows or mattresses and limited in-room amenities, while mansion rooms feel larger and more charming. Parking can be rough or scarce, bar and restaurant availability varies, and a simple coffee-and-pastry breakfast is a frequent positive; a few guests also struggled with directions or snowy hill access. Best for travelers who value history and independence over full-service amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is uneven or limited for some, with unpaved or rough areas noted. Amenities feel basic, with reports of no ice and bar or restaurant hours varying from closed to very good on different nights.

Related guest reviews

6

Mark

Feb 17, 2025

·

Stayed 2 nights

Minimal amenities, very short but efficient staff and no snow plowing in a snow storm.

8

James

Nov 8, 2024

·

Stayed 2 nights

The place was very clean and well kept, but we felt like we had the entire Inn to ourselves. We heard coughing from another room, but it felt very empty. We saw a staff member only in the morning and they were great! Very friendly, very helpful and took us on a tour of the tunnels and told us the history of it all. What was disappointing is the lack of a restaurant/ bar which was a big highlight when we stayed here years ago. When we came here years ago, it felt lively with what seemed like locals coming for dinner and hanging out and guests enjoying the their time. This time around, aside from the morning we were there with the staff member, the whole experience felt hands off. We even joked that it felt like the "Ghosts" were running the business. Would we return, yes. But as the staff member said, we were in the slowest time of the year, the in between seasons. So, next time, for us, perhaps a busier time and maybe after they open the restaurant/bar for good food and good times.

10

Michael

Jan 12, 2025

·

Stayed 1 night

Excellent place to stay. Really need to pave/regravel the parking lot though.

10

nathalie

Feb 18, 2024

·

Stayed 1 night

We stayed for 2 nights in the mansion, it was super clean and the staff was very friendly. It’s quiet so it was very easy to feel relax. The bar was great! The rooms are big and very clean, we love the history of the house. Overall a good experience

10

Laura

Jun 1, 2024

·

Stayed 1 night

Really wonderful place- so comfortable, quiet and peaceful. Bar and bartender were also great- not a thing negative

4

Dana

Sep 16, 2024

·

Stayed 2 nights

Finding it was a problem. Goggle maps sent me in circles. The mansion itself was lovely but the hotel attached to the back was hardly better than a youth hostel. The room and linens were clean but parking was just bare ground and broken curb stones too rough to wheel luggage over. Most of the time my room had no internet connection. Most of the time there was no staff available on site. There was no ice. The bar was closed by 8 on Saturday night; maybe it was never open. It was comfortable but much too expensive for what it was. The manager was nice.

10

Viktoriya

Feb 29, 2024

·

Stayed 2 nights

loved the hotel - the easy parking and lobby was great. The coffee and breakfast as well.

8

Raina

Mar 3, 2025

·

Stayed 1 night

Quiet one night stay. Plenty of space for my family of four in the room. There are not enough parking spots available near the hotel area.

6

Paul

Sep 19, 2024

·

Stayed 1 night

Check in was a little confusing as we didn’t have the code to enter, however an envelope was left for us at the main entrance. We were in the motel section which was clean and quiet, however not all amenities were present. Arrived around 7:30pm, but disappointed that the bar was to be closing soon. Beautiful house, nice self serve breakfast amenities however again disappointed not to see anyone present to talk to or ask about the details of the house. Perhaps it was because it was a Monday evening/Tuesday morning, but felt like we missed out on more of an engaging experience. Almost seemed like an empty house.

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Cleanliness

Most reviews describe very clean rooms and common areas, with some calling them impeccable. A few guests reported issues such as a dirty bathroom wall or smoke odor in certain rooms.

Related guest reviews

4

Lisa

Mar 17, 2025

·

Stayed 1 night

Keys were taped to front door with instructions on how to enter the property. Anybody could have gained entry. Bed was broken recent renovation was poor quality, for example: flooring lifting from sub floor. Bedsheet did not fit the bed. Reddish brown spatter was noted on bathroom wall.

10

Colette

Oct 4, 2024

·

Stayed 1 night

Beautiful place, very well maintained

10

Katherine

Feb 24, 2024

·

Stayed 1 night

Staying in a clean hotel/rental is top priority for me and my family. Our room (35) in the back rooms of the Hartness house was impeccably clean. Pay attention to your booking, there are many rooms not in the original house where we stayed and I would highly recommend. You still have access to the charming main house, with its rich history, and if you’re lucky, a tour down underneath the house to check out James Hartness’s private quarters, telescope and small museum honoring him and many inventors from his time. Breakfast was just what we needed before heading to Okemo to ski, only a 25 minute drive. The small town of Springfield is very charming as well, with food options and remnants of an industrial era. The Hartness House is definitely worth a stay

4

Ji Hye

Oct 4, 2024

·

Stayed 1 night

We were given a room in the very back of the facility by a passcode given to unlock the back door ourselves, and the facility seemed to be a cheaply constructed addition to the original mansion and the whole place seemed to be quite empty. We were already disappointed at the condition of the poor room, we realized that the room also reeked with cigarette smell which gave us bad headache. No staff was to be found in the building to assist us, and after calling a number, a staff person was reached after some time, and came to the property, gave us a different room which was in the mid-section and much cleaner compared to the first disastrous room offered to us. The cleanness (or the lack of it) was very disappointing for the first room we were given and I hate to imagine if we got there later in the evening and no one could come to fix the problem we had. The main lobby interior was very charming as shown in the pictures, but there was no air conditioner running so it was stuffy and not pleasant to stay there either.

10

Bridget

Jan 20, 2025

·

Stayed 1 night

So clean! Impeccable! My favorite part!

10

Fredrick

Sep 23, 2024

·

Stayed 1 night

Very clean and the main house was amazing.

10

Todd

Jan 22, 2024

·

Stayed 2 nights

Beautiful unique old world charm with renovated rooms. Nice to stay in a place with history and charm. Very clean old school but in the coolest of ways.

8

Lisa

Jul 9, 2025

·

Stayed 2 nights

The room was very nice. Very clean. The bed and bed pillows were very very uncomfortable. Too hard. I had to go buy a new pillow at Walmart so I could sleep better. Coffee and pastries and fruit in the morning was great. Check in and check out was easy.

10

Albert

Apr 5, 2023

·

Stayed 2 nights

The place was very clean. I did have trouble connecting to the TV streaming. I think it was probably just my lack of technology expertise. I will be back again

10

Taylor & Zach

Feb 21, 2025

·

Stayed 1 night

It was very clean and well kept together. Would definitely stay here again!

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Rooms

Back wing rooms can feel dated or basic, with several complaints about hard pillows or mattresses and limited in room amenities, while mansion rooms are larger and more charming.

Related guest reviews

8

Marilyn

Dec 20, 2025

·

Stayed 1 night

No usual & customary check in-Envelope put on front door for check in. Unfortunately, we were in the way back of mansion in a double bed room no microwave or refrigerator. However, Tyler the inn keeper was fabulous. Took my daughter on an under ground tour of the museum, laboratory & telescope. Interesting history on the Hartness House. We would stay again, picking a room in the main mansion.

10

nathalie

Feb 18, 2024

·

Stayed 1 night

We stayed for 2 nights in the mansion, it was super clean and the staff was very friendly. It’s quiet so it was very easy to feel relax. The bar was great! The rooms are big and very clean, we love the history of the house. Overall a good experience

8

Ingrid

Oct 14, 2025

·

Stayed 2 nights

The house is beautiful!!! Unfortunately, I stayed in one of the rooms in the back (which was a bit dated, but clean). Staff was very friendly and accommodating. I would definitely stay here again, but I will make sure to stay in a room inside the house.

10

Todd

Jan 22, 2024

·

Stayed 2 nights

Beautiful unique old world charm with renovated rooms. Nice to stay in a place with history and charm. Very clean old school but in the coolest of ways.

8

Mercedes

Oct 2, 2025

·

Stayed 1 night

The mansion is stunning, the connected hotel is very average. The pillows might be the least comfortable I have ever slept on!! If they got better pillows, the whole experience would be much better!

2

Sean

Apr 13, 2025

·

Stayed 1 night

Talk about a bait and switch. This is my 176 nights in hotel beds since 1/2024. Worst mattress I've slept in all of those nights. The market depicts a glorious mansion. More like broken down Motel. Only stay here if your desperate or broke.

6

Paul

Sep 19, 2024

·

Stayed 1 night

Check in was a little confusing as we didn’t have the code to enter, however an envelope was left for us at the main entrance. We were in the motel section which was clean and quiet, however not all amenities were present. Arrived around 7:30pm, but disappointed that the bar was to be closing soon. Beautiful house, nice self serve breakfast amenities however again disappointed not to see anyone present to talk to or ask about the details of the house. Perhaps it was because it was a Monday evening/Tuesday morning, but felt like we missed out on more of an engaging experience. Almost seemed like an empty house.

6

ELAINE

Sep 29, 2025

·

Stayed 1 night

AC unit was hidden behind curtain, so would have slept better if we had air movement and soothing white noise. Room had odd features, no ceiling fan. Bathroom didn’t have space/counter around sink area. Strange wall shelving around tv that wound not work. Over priced for a mediocre stay.

8

Lisa

Jul 9, 2025

·

Stayed 2 nights

The room was very nice. Very clean. The bed and bed pillows were very very uncomfortable. Too hard. I had to go buy a new pillow at Walmart so I could sleep better. Coffee and pastries and fruit in the morning was great. Check in and check out was easy.

10

Carol

Jun 17, 2023

·

Stayed 1 night

The bed was one of the most comfortable ones I have ever slept in in a hotel setting. The bedding was soft and comfortable.

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Service

Staff are frequently described as friendly and helpful, especially for informative tunnel tours. However, service is mostly hands off with automated check in, and several guests struggled with codes, found no staff on site, or felt the property was empty.

Related guest reviews

4

Lisa

Mar 17, 2025

·

Stayed 1 night

Keys were taped to front door with instructions on how to enter the property. Anybody could have gained entry. Bed was broken recent renovation was poor quality, for example: flooring lifting from sub floor. Bedsheet did not fit the bed. Reddish brown spatter was noted on bathroom wall.

6

Amanda

Jul 23, 2023

·

Stayed 1 night

It wasn't the easiest check-in, it took about 15 minutes for me to actually get inside the building because I did not receive an email with my information only an envelope with my information taped to the front door after the only directives I was given was to check in through the back door. I was also disappointed that they don't have any microwaves or refrigerators in their hotel rooms.

10

Beth

Sep 28, 2025

·

Stayed 1 night

The staff is amazing! So friendly and welcoming. We had a tour of the tunnels! Who knew there were tunnels?! There’s a museum in the tunnels and you can go inside the telescope that is on property. What a truly unique place

10

Fernanda

Dec 24, 2023

·

Stayed 1 night

Great staff!!!

4

Dana

Sep 16, 2024

·

Stayed 2 nights

Finding it was a problem. Goggle maps sent me in circles. The mansion itself was lovely but the hotel attached to the back was hardly better than a youth hostel. The room and linens were clean but parking was just bare ground and broken curb stones too rough to wheel luggage over. Most of the time my room had no internet connection. Most of the time there was no staff available on site. There was no ice. The bar was closed by 8 on Saturday night; maybe it was never open. It was comfortable but much too expensive for what it was. The manager was nice.

10

Rutvik

Jan 14, 2024

·

Stayed 2 nights

The staff is really nice and helpful. There is a lot of history to the property and the staff manager gives very insightful tours. The property is clean and comfortable. Very easy to check in and out.

10

Milcah

Aug 1, 2025

·

Stayed 1 night

I visit Springfield at least once a year, this is my second stay at the hartness house, I’ve stayed in the mansion and in the hotel, I have been very happy with both options. The mansion is stunning and enjoying a coffee and pastry in the mansion in the morning is lovely. I’m glad to see this historic building being taken care of so thoughtfully.

6

Paul

Sep 19, 2024

·

Stayed 1 night

Check in was a little confusing as we didn’t have the code to enter, however an envelope was left for us at the main entrance. We were in the motel section which was clean and quiet, however not all amenities were present. Arrived around 7:30pm, but disappointed that the bar was to be closing soon. Beautiful house, nice self serve breakfast amenities however again disappointed not to see anyone present to talk to or ask about the details of the house. Perhaps it was because it was a Monday evening/Tuesday morning, but felt like we missed out on more of an engaging experience. Almost seemed like an empty house.

8

Jennifer

Apr 19, 2025

·

Stayed 1 night

Very nice place, clean and comfortable. I received several emails with instructions on checking in, codes etc… check out was not so easy; the doors lock with your key and yet no instructions as to where to leave the key. No staff and no key boxes!

8

Robert

Sep 27, 2023

·

Stayed 2 nights

The place is really nice and clean. I am not sure about the totally automated check in and out. I am 75 years old and it was kind of strange to not interact with any of the staff.

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Location

Guests like the scenic setting, but a few had trouble with directions and say the hilltop approach can be difficult in snowy conditions.

Related guest reviews

10

Katherine

Feb 24, 2024

·

Stayed 1 night

Staying in a clean hotel/rental is top priority for me and my family. Our room (35) in the back rooms of the Hartness house was impeccably clean. Pay attention to your booking, there are many rooms not in the original house where we stayed and I would highly recommend. You still have access to the charming main house, with its rich history, and if you’re lucky, a tour down underneath the house to check out James Hartness’s private quarters, telescope and small museum honoring him and many inventors from his time. Breakfast was just what we needed before heading to Okemo to ski, only a 25 minute drive. The small town of Springfield is very charming as well, with food options and remnants of an industrial era. The Hartness House is definitely worth a stay

10

Joy

Sep 23, 2025

·

Stayed 1 night

Very nice property, stately, yet inviting.

4

Dana

Sep 16, 2024

·

Stayed 2 nights

Finding it was a problem. Goggle maps sent me in circles. The mansion itself was lovely but the hotel attached to the back was hardly better than a youth hostel. The room and linens were clean but parking was just bare ground and broken curb stones too rough to wheel luggage over. Most of the time my room had no internet connection. Most of the time there was no staff available on site. There was no ice. The bar was closed by 8 on Saturday night; maybe it was never open. It was comfortable but much too expensive for what it was. The manager was nice.

10

Viktoriya

Feb 29, 2024

·

Stayed 2 nights

loved the hotel - the easy parking and lobby was great. The coffee and breakfast as well.

8

Alexey

Mar 25, 2024

·

Stayed 1 night

Cozy. Old style hotel. Located on the top of the hill. No way to reach by not pick-up truck or SUV car if snowy day at check-in.

6

stephanie

Feb 27, 2023

·

Stayed 1 night

Beautiful exterior property in great location! Had trouble with contactless check in and was given wrong codes. Bathroom floor was buckling up. Beautiful location though

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AI-generated summary based on recent guest reviews

Dining

Simple coffee and pastry breakfast is appreciated, though one guest wanted better coffee. Bar service is praised on some stays but closed or limited on others, and there is currently no full restaurant.

Related guest reviews

10

Katherine

Feb 24, 2024

·

Stayed 1 night

Staying in a clean hotel/rental is top priority for me and my family. Our room (35) in the back rooms of the Hartness house was impeccably clean. Pay attention to your booking, there are many rooms not in the original house where we stayed and I would highly recommend. You still have access to the charming main house, with its rich history, and if you’re lucky, a tour down underneath the house to check out James Hartness’s private quarters, telescope and small museum honoring him and many inventors from his time. Breakfast was just what we needed before heading to Okemo to ski, only a 25 minute drive. The small town of Springfield is very charming as well, with food options and remnants of an industrial era. The Hartness House is definitely worth a stay

8

James

Nov 8, 2024

·

Stayed 2 nights

The place was very clean and well kept, but we felt like we had the entire Inn to ourselves. We heard coughing from another room, but it felt very empty. We saw a staff member only in the morning and they were great! Very friendly, very helpful and took us on a tour of the tunnels and told us the history of it all. What was disappointing is the lack of a restaurant/ bar which was a big highlight when we stayed here years ago. When we came here years ago, it felt lively with what seemed like locals coming for dinner and hanging out and guests enjoying the their time. This time around, aside from the morning we were there with the staff member, the whole experience felt hands off. We even joked that it felt like the "Ghosts" were running the business. Would we return, yes. But as the staff member said, we were in the slowest time of the year, the in between seasons. So, next time, for us, perhaps a busier time and maybe after they open the restaurant/bar for good food and good times.

10

Nimat

Jul 8, 2024

·

Stayed 1 night

Perfect one-night stay on our way to experience the 2024 Total Solar Eclipse. I loved this place for its comfort and cleanliness. I only wish the quality of the coffee was better.

10

nathalie

Feb 18, 2024

·

Stayed 1 night

We stayed for 2 nights in the mansion, it was super clean and the staff was very friendly. It’s quiet so it was very easy to feel relax. The bar was great! The rooms are big and very clean, we love the history of the house. Overall a good experience

10

Laura

Jun 1, 2024

·

Stayed 1 night

Really wonderful place- so comfortable, quiet and peaceful. Bar and bartender were also great- not a thing negative

4

Dana

Sep 16, 2024

·

Stayed 2 nights

Finding it was a problem. Goggle maps sent me in circles. The mansion itself was lovely but the hotel attached to the back was hardly better than a youth hostel. The room and linens were clean but parking was just bare ground and broken curb stones too rough to wheel luggage over. Most of the time my room had no internet connection. Most of the time there was no staff available on site. There was no ice. The bar was closed by 8 on Saturday night; maybe it was never open. It was comfortable but much too expensive for what it was. The manager was nice.

10

Viktoriya

Feb 29, 2024

·

Stayed 2 nights

loved the hotel - the easy parking and lobby was great. The coffee and breakfast as well.

10

Milcah

Aug 1, 2025

·

Stayed 1 night

I visit Springfield at least once a year, this is my second stay at the hartness house, I’ve stayed in the mansion and in the hotel, I have been very happy with both options. The mansion is stunning and enjoying a coffee and pastry in the mansion in the morning is lovely. I’m glad to see this historic building being taken care of so thoughtfully.

6

Paul

Sep 19, 2024

·

Stayed 1 night

Check in was a little confusing as we didn’t have the code to enter, however an envelope was left for us at the main entrance. We were in the motel section which was clean and quiet, however not all amenities were present. Arrived around 7:30pm, but disappointed that the bar was to be closing soon. Beautiful house, nice self serve breakfast amenities however again disappointed not to see anyone present to talk to or ask about the details of the house. Perhaps it was because it was a Monday evening/Tuesday morning, but felt like we missed out on more of an engaging experience. Almost seemed like an empty house.

8

Lisa

Jul 9, 2025

·

Stayed 2 nights

The room was very nice. Very clean. The bed and bed pillows were very very uncomfortable. Too hard. I had to go buy a new pillow at Walmart so I could sleep better. Coffee and pastries and fruit in the morning was great. Check in and check out was easy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $214	2 $161	3 $160	4 $177	5 $168	6 $193	7 $178
8 $158	9 $158	10 $175	11 $159	12 $159	13 $188	14 $188
15 $160	16 $172	17 $167	18 $170	19 $162	20 $178	21 $178
22 $164	23 $184	24 $166	25 $199	26 $199	27 $227	28 $189
29 $173	30 $185

Su	Mo	Tu	We	Th	Fr	Sa
		1 $183	2 $189	3 $175	4 $207	5 $203
6 $185	7 $179	8 $159	9 $201	10 $203	11 $205	12 $204
13 $189	14 $193	15 $198	16 $199	17 $194	18 $204	19 $203
20 $194	21 $182	22 $206	23 $206	24 $212	25 $212	26 $263
27 $244	28 $233	29 $248	30 $234	31 $228

The Hartness House

About this property

Location

Room options

Mansion Room 11

Mansion Room 1

Mansion Room 3

Mansion Room 4

Hotel Double

Mansion Room 8

Mansion Room 14

Hotel King

Hotel Queen

Mansion Room 5

Hotel Double

Mansion Suite (Room 2)

Mansion Room 10

Mansion Room 6

Mansion Suite (Room 12)

Guest reviews of The Hartness House

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Hartness House

Prices for upcoming dates