Is parking available at the property?

Free self parking is available on-site.

Is breakfast offered at the hotel?

Breakfast is available, and guests can grab a bite from the grocery/convenience store.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the hotel located in relation to key attractions?

The hotel is located in South Lethbridge, within a 5-minute drive of Henderson Lake and Exhibition Park Lethbridge. It is approximately 2.3 miles from Nikka Yuko Japanese Garden and 3.2 miles from Enmax Centre.

Does the hotel have a swimming pool?

Yes, the property features an indoor pool, which is accessible from 8:00 AM to 10:00 PM, along with a waterslide and a hot tub.

What are the hotel's policies regarding children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Best Western Plus Service Inn & Suites Lethbridge

Average nightly price at Best Western Plus Service Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$124
February	$147
March	$131
April	$124
May	$135
June	$125
July	$129
August	$125
September	$124
October	$127
November	$131
December	$124

What guests think

At Best Western Plus Service Inn & Suites, travelers consistently praise friendly, accommodating staff, clean and comfortable rooms, and a better-than-average free breakfast with variety—including gluten-free options—making it a popular, family-friendly stop in Lethbridge.

The pool and waterslide are a hit with kids, but the pool and especially the hot tub are small and can get very busy. Several guests report hallway noise and door slams due to limited soundproofing, while occasional maintenance issues—like slow-to-arrive hot water—also appear. Set in a hotel cluster near the casino with ample parking, it’s convenient for drivers but less walkable for dining. Expect a family‑oriented stay with solid value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family-friendly amenities include a pool with waterslide; the pool and especially the hot tub are small and can feel crowded. Pet-friendly setup and a lobby coffee/hot chocolate station are appreciated, and parking is ample.

Related guest reviews

10

Phillip

Aug 5, 2023

·

Stayed 1 night

Breakfast was one of the best we have found in a hotel where it is offered with the room. Rooms are spacious. Location was easy to find and parking was adequate for our big vehicle and the large trailer we were pulling as well.

10

Lori

Aug 17, 2024

·

Stayed 2 nights

Front staff was friendly and thorough at check in. Breakfast was great every morning. I found it quiet for sleeping through the night and the beds were comfortable. The coffee/hot chocolate machine on the main floor outside the elevators was a nice touch as well.

10

Carolyn

May 27, 2024

·

Stayed 1 night

Comfortable and quiet stay. Coffee machine was broken, but they had fresh brewed coffee available at all times still. Great selection at breakfast- something for everyone

10

Gayle

Feb 16, 2026

·

Stayed 1 night

The staff was so helpful, efficient and kind. Our room was lovely. It seemed to be newly renovated. The hotel is in great condition with a lovely breakfast room. I don’t often enjoy hotel breakfast, but this was quite nice with a huge selection not just a sugary waffle. The pool and the slide were great. The hot tub is a little small and I think the level of the water is low. I would definitely recommend this hotel. I gave you five stars.

10

Andy

Feb 23, 2023

·

Stayed 2 nights

Great for our family. Loved the pool and slide. Front desk staff amazing.

8

Ruby

Apr 13, 2025

·

Stayed 2 nights

Fun pool for the kids

10

Rick

May 5, 2025

·

Stayed 1 night

Friendly staff. Breakfast was good. Pool was small and hot tub was even smaller. The bigger challenge was - we arrived at 3:00pm and the room wasn't ready. We were told to come back at 4:00pm - came back at 4:00pm and it still wasn't ready.

10

Sarah

Sep 1, 2025

·

Stayed 1 night

Lovely stay. Clean room; no issues at all. Pool is small but very nice; the kids enjoyed it.

10

Kate

May 5, 2025

·

Stayed 2 nights

This is the best pet friendly hotel that we stay at. They have the pet friendly rooms on the first floor so no intimidating elevators or flights of stairs. They also have 2 fenced, off leash dog runs that are kept clean and well maintained. The dog treat at check in is also nice.

10

Tiffany

Jun 16, 2025

·

Stayed 1 night

Check in was smooth and easy. There was quite the line as it was a busy weekend but the staff was quick to jump in to ensure everyone was being checked in promptly. Staff was kind and eager to assist. The pool area was clean and fully stocked with towels. Rooms were clean spacious and beds were comfortable. Breakfast was included and had something for everyone!! This will be our go to for Lethbridge now!

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Cleanliness

Rooms and common areas are frequently described as clean, but standards are inconsistent. Several guests noted dusty corners or worn carpets, occasional missed housekeeping during stays, and intermittent hot water delays.

Related guest reviews

4

Kierra

Nov 12, 2025

·

Stayed 1 night

Not the cleanest room.

10

Blair

Oct 29, 2025

·

Stayed 1 night

The room was very clean and it was very quiet. Staff was very friendly and helpful

8

Jack

Jun 3, 2025

·

Stayed 1 night

The carpet could use a good cleaning.

10

Sherry

Nov 16, 2025

·

Stayed 1 night

The staff was very efficient and friendly, both at check in and the breakfast staff in the morning. Nice to have lots of towels in the room as well. Room was nice and clean.

8

Jacquelyn

Apr 27, 2025

·

Stayed 3 nights

It was a clean property and staff was helpful. Our room wasn’t cleaned once while we were there and I had to ask for new towels.

4

Mike

Jul 14, 2024

·

Stayed 2 nights

Stains on our sheets, A/C not working and had to be reset both nights and hot water was not working took along time to get hot

10

LaVerne

Jun 14, 2024

·

Stayed 1 night

The staff are friendly. The room was clean and the beds were very comfortable. The hotel amenities are great.

10

Michael

Apr 14, 2025

·

Stayed 1 night

Very clean and quiet

6

Brian

Sep 6, 2024

·

Stayed 1 night

The Hotel listing says "Pet Friendly" but NOWHERE does it say that there is an extra $35.00 charge for a small dog. The person checking us in was less than helpful or apologetic in that regard. Other properties state if there is an extra charge. No hot water in the mornings, took a long time to heat up.

8

Sonya

Nov 4, 2025

·

Stayed 2 nights

The hotel was great, they need new pillows. The room was clean but the carpet needed a shampoo. Lots of dust in corners behind chairs, etc. other than that it was great. Would stay again. Breakfast was really good. Free coffee starion. Was nice, but you need a tea option as not everyone drinks coffee.

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Rooms

Rooms are generally spacious and comfortable, with many noting good beds and quiet stays, though experiences vary. Several guests report poor hallway soundproofing and door slams, with a few mentioning dated furnishings or echo from high ceilings.

Related guest reviews

6

Mike

Jul 30, 2023

·

Stayed 1 night

We were place around a multi room group that were yelling and slamming doors till 1 am.

10

Suzanne

Jul 27, 2024

·

Stayed 1 night

Great stay, very clean and quiet. Located in a newer cluster of hotels near downtown Lethbridge. Would definitely stay again.

10

Iain

May 30, 2025

·

Stayed 1 night

Comfortable. Spacious room.

10

Craig

Feb 7, 2024

·

Stayed 1 night

Quiet, comfortable beds, good wifi, good breakfast.

8

Michael

Oct 28, 2023

·

Stayed 3 nights

Good hotel, soundproofing could be better

8

Charles

Oct 14, 2025

·

Stayed 1 night

Ceilings are too high, causing an echoing effect while in the rooms, making it really loud.

10

monica

Jun 9, 2024

·

Stayed 1 night

Our room was clean, spacious and the staff were friendly

6

ElleAura

Nov 11, 2024

·

Stayed 1 night

Not a sound proof suite. Had a big king suite which is one of their better rooms and could hear people in the hallway from 5am. Stayed in a lot of hotels and never had that experience. Could hear whole family conversations

6

julie

Nov 23, 2025

·

Stayed 1 night

The staff are courteous. The place is clean, but I was unable to sleep. The room's soundproofing is poor, especially at the door. I can hear every time people pass by and every time another room closes its door. The mattress is too hard on my back.

8

Joel

Oct 16, 2025

·

Stayed 1 night

Friendly and welcoming staff, pretty decent breakfast selection. Beds were comfortable. Doors need some sound proofing, was woken up by hallway noises a few times. Other than that great stay.

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Service

Service is a consistent strong point: guests highlight friendly, efficient front-desk and breakfast teams, smooth check-ins, and accommodating help during busy periods. A few reported lapses such as slow follow-up on maintenance or curt responses.

Related guest reviews

10

Sherry

Nov 16, 2025

·

Stayed 1 night

The staff was very efficient and friendly, both at check in and the breakfast staff in the morning. Nice to have lots of towels in the room as well. Room was nice and clean.

10

Gayle

Feb 16, 2026

·

Stayed 1 night

The staff was so helpful, efficient and kind. Our room was lovely. It seemed to be newly renovated. The hotel is in great condition with a lovely breakfast room. I don’t often enjoy hotel breakfast, but this was quite nice with a huge selection not just a sugary waffle. The pool and the slide were great. The hot tub is a little small and I think the level of the water is low. I would definitely recommend this hotel. I gave you five stars.

8

Bryan

May 8, 2024

·

Stayed 2 nights

The breakfast lady was awesome and did a great job. Checkin was great as well. Our toilet wouldn’t flush the water down and I called the front desk. 2 hours later we still hadn’t seen maintenance. I went to front desk and asked about our toilet being fixed, the lady said she didn’t think it was urgent. I said a toilet was important and we had to use the one in the lobby. Very unprofessional. About 5 minutes later, the plumber came in and had us working in about 2 minutes.

10

Michael

Jul 14, 2025

·

Stayed 1 night

The staff were exceptional. They were knowlegable, efficient and friendly.

10

Betty

Dec 26, 2025

·

Stayed 1 night

We just stayed the night, came in late and left early. Did not use the pool or the breakfast. The room was clean and comfortable. The staff were friendly and welcoming,

2

michelle

Nov 2, 2024

·

Stayed 1 night

Check in was great , got late check out but was called 3x before check out and door cleaners banged 2x. When complained at check out manager was rude and unapologetic about that and the youth parties night before

10

Michaelle

Oct 18, 2025

·

Stayed 3 nights

Friendly staff and very accomodating. Crowded for breakfast but staff kept the buffet fresh. Rooms were clean and well maintained

10

Brenda

Aug 19, 2025

·

Stayed 1 night

It was a great place to stay. The staff were super friendly and helpful.

10

Tiffany

Jun 16, 2025

·

Stayed 1 night

Check in was smooth and easy. There was quite the line as it was a busy weekend but the staff was quick to jump in to ensure everyone was being checked in promptly. Staff was kind and eager to assist. The pool area was clean and fully stocked with towels. Rooms were clean spacious and beds were comfortable. Breakfast was included and had something for everyone!! This will be our go to for Lethbridge now!

10

Tony

Oct 6, 2025

·

Stayed 1 night

My room was not ready for quite a long time and something got mixed up but the front desk employee on at the time He upgraded me to a King room which better suited my needs anyway . It was on Sept 4 around 4:30 ish Good Job !

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Location

Located in a cluster of hotels near the casino with easy road access and ample parking. It’s less walkable for dining or attractions, so many guests drive to restaurants or downtown.

Related guest reviews

10

Phillip

Aug 5, 2023

·

Stayed 1 night

Breakfast was one of the best we have found in a hotel where it is offered with the room. Rooms are spacious. Location was easy to find and parking was adequate for our big vehicle and the large trailer we were pulling as well.

8

Claudia

Sep 19, 2024

·

Stayed 1 night

Good location clean hotel

8

Adrienne

May 6, 2025

·

Stayed 1 night

This hotel is away from downtown and surrounded by other hotels. Not much to do walking from the hotel. The playpen we were given wouldn’t set up all the way. This is our third child so we’re well versed in them. One side wouldn’t stay locked.

6

Paul

Sep 27, 2024

·

Stayed 2 nights

The room and staff were great. Breakfast was very good. But i did not like the location in an industrial area near the highway and railway tracks. Also there was noise from AC units. (Not mine, i turned it off) Great little restaurant and bar called Brickstone right next door.

10

Suzanne

Jul 27, 2024

·

Stayed 1 night

Great stay, very clean and quiet. Located in a newer cluster of hotels near downtown Lethbridge. Would definitely stay again.

10

Michael

Oct 15, 2025

·

Stayed 1 night

Good breakfast and close to Casino if your looking for entertainment

10

Mark

Mar 28, 2024

·

Stayed 1 night

Near casino and accommodated our group well

10

Bonnie

Aug 3, 2023

·

Stayed 4 nights

The staff were very friendly and helpful. The hotel is situated in an area with other family hotels. It is an industrial area, however, so it is difficult to walk to restaurants. One is being built in the area, but is not open yet. The rooms were clean and well cared for. We would definitely stay here again.

10

Alfred

Oct 28, 2023

·

Stayed 1 night

Great. Location, friendly helpful staff. Maria gave us top notch service!

10

Lynne

Jul 11, 2024

·

Stayed 1 night

The woman at the front desk was lovely to deal with. We stayed for one night only as we passed through on a road trip. Great free breakfast options. Clean and comfortable room. Easy parking. Lots of gas stations and fast food available very close by. Would stay again.

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Dining

Complimentary breakfast earns strong reviews for quality and variety, with multiple mentions of celiac-safe options. It can get busy at peak times, but staff generally keep items replenished; a lobby coffee/hot‑chocolate station is a popular extra.

Related guest reviews

10

Phillip

Aug 5, 2023

·

Stayed 1 night

Breakfast was one of the best we have found in a hotel where it is offered with the room. Rooms are spacious. Location was easy to find and parking was adequate for our big vehicle and the large trailer we were pulling as well.

10

Kathryn

Oct 5, 2025

·

Stayed 1 night

Appreciate the Gluten Free options that are available. The coffee machine by the elevator is a treat.

10

Paul

Jul 6, 2024

·

Stayed 1 night

Wonderful stay and would highly recommend staying here: Excellent friendly staff Very clean well equipped room Comfortable bed, sofa and easy chair Breakfast was delicious and catered to gluten free options including a dedicated toaster

10

Kathryn

Oct 5, 2025

·

Stayed 1 night

Gluten free options are available. Coffee machine by the elevator is a treat.

10

Jaime-Leigh

Jul 15, 2024

·

Stayed 3 nights

We enjoyed a terrific stay at the Best Western Plus in Lethbridge. Our room was spacious, comfortable, quiet, and clean. The breakfast provided a good variety of hot and cold options and the 24/7 coffee/hot chocolate station was a hit with our whole family. We spent a lot of time at the pool - the kids loved having a waterslide! Overall, this is a great hotel, especially for families, given the good value, available amenities, and its convenient location.

10

Gayle

Feb 16, 2026

·

Stayed 1 night

The staff was so helpful, efficient and kind. Our room was lovely. It seemed to be newly renovated. The hotel is in great condition with a lovely breakfast room. I don’t often enjoy hotel breakfast, but this was quite nice with a huge selection not just a sugary waffle. The pool and the slide were great. The hot tub is a little small and I think the level of the water is low. I would definitely recommend this hotel. I gave you five stars.

10

Patrick

Sep 30, 2025

·

Stayed 1 night

Everything was great , Great breakfast

10

Michaelle

Oct 18, 2025

·

Stayed 3 nights

Friendly staff and very accomodating. Crowded for breakfast but staff kept the buffet fresh. Rooms were clean and well maintained

10

Kathryn

Nov 4, 2024

·

Stayed 1 night

The service and staff were friendly and very helpful. Celiac friendly breakfast, although there wasn't a bread or bagel option available.

8

Sonya

Nov 4, 2025

·

Stayed 2 nights

The hotel was great, they need new pillows. The room was clean but the carpet needed a shampoo. Lots of dust in corners behind chairs, etc. other than that it was great. Would stay again. Breakfast was really good. Free coffee starion. Was nice, but you need a tea option as not everyone drinks coffee.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $121	3 $122	4 $121	5 $121	6 $125	7 $126
8 $104	9 $122	10 $130	11 $123	12 $121	13 $128	14 $128
15 $106	16 $121	17 $125	18 $121	19 $121	20 $129	21 $128
22 $104	23 $115	24 $115	25 $115	26 $121	27 $130	28 $130
29 $100	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
		1 $123	2 $115	3 $121	4	5 $131
6 $103	7 $120	8 $118	9 $121	10 $115	11 $134	12 $130
13 $99	14 $117	15 $116	16 $116	17 $124	18 $130	19 $134
20 $99	21 $124	22 $115	23 $116	24 $115	25 $122	26 $121
27 $100	28 $115	29 $124	30 $116	31 $115

Best Western Plus Service Inn & Suites

Prices for Best Western Plus Service Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Executive Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub (With Sofabed)

Suite, 1 King Bed, Jetted Tub

Family Suite, Multiple Beds, Refrigerator & Microwave (With Sofabed)

Junior Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Plus Service Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Service Inn & Suites

Prices for upcoming dates