Is parking available at the hotel?

Limited parking is available on-site, but height restrictions apply. It is advisable to check for availability upon arrival.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 7 AM to 10 AM, providing a variety of options to start the day.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 1:00 PM to 11:00 PM, and check-out is by 11:00 AM. Late check-out is available for a fee of USD 40, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Arequipa, within a 5-minute walk of several attractions including the Society of Jesus Architectural Complex and Iglesia de La Compañía. Arequipa Cathedral and Arequipa Plaza de Armas are approximately 0.6 miles away.

What are the policies regarding children staying at the hotel?

Up to 2 children aged 4 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding. Children under 18 must be accompanied by a parent or legal guardian.

Are extra beds or cribs available at the hotel?

Cribs are available for a fee of USD 25 per stay. There is no information provided about rollaway beds or extra beds.

Hotel Viza

What guests think

Across recent reviews, Hotel Viza is praised for its central location near the Plaza de Armas, very clean spaces, comfortable and spacious rooms, and friendly, helpful staff, plus conveniences like early check-ins, an elevator, and a rooftop terrace.

Several guests highlight easy access to sights, with some warning that nearby streets feel less pleasant or safe late at night and that traffic noise can affect street-facing rooms. A few report dated decor, windowless layouts, minor maintenance issues, and mixed hot water performance. Breakfast is often praised, though one review was critical, and the rooftop bar or terrace was occasionally closed. Overall, it suits travelers seeking convenience and comfort with some downtown trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention an elevator and a rooftop terrace/lounge with city views and a bar; some reported the rooftop/bar was closed during their stay.

Related guest reviews

4

Dante

16 Sept 2022

·

Stayed 2 nights

A recepção inicial foi muito boa, com ótimo atendimento da recepcionista e do carregador. Porém, o hotel peca em muitos detalhes simples de solução, mas importantes aos hóspedes. As janelas não possuem blackout, mesmo sendo voltadas para a rua em andares baixos. O rooftop estava fechado no primeiro dia sem qualquer razão, mesmo sendo um dos atrativos para se fazer a reserva fruto da propaganda do hotel. Ademais, o rooftop é todo em luz branca fluorescente, parece um hospital, em vez de luz indireta. O chuveiro quase não tem água quente e precisa ficar aberto por uns 15 minutos para ela chegar e ser possível tomar banho, ainda assim, quase sem pressão. À noite fica apenas um vigilante mal treinado. Precisei de dois copos e quando o pedi, ele disse que eu estava pedindo demais, que já deveria ter copos no quarto (no que respondi que não), quando então ele disse que iria subir para olhar se não tinha copos (!?). Tive que dizer que ele não subiria porque minha namorada estava lá e aquilo não fazia o menor sentido. Muito rude e sem noção. Meia-noite e um marmanjo querendo entrar no quarto de um casal para ver copos que, mesmo que existissem, ele deveria fornecer mais se vc solicitado.

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4

Antoine

19 Apr 2022

·

Stayed 1 night

Hôtel sans charme situé près de la place d’armes. Chambre sans fenêtre sensée être mieux car protégée des bruits de la rue ! Roof top bar ferme pour cause de restriction Covid qui se prolonge alors que tous les établissements de la ville sont ouverts… personnel accueillant et pro.

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10

Constanza

12 Nov 2022

·

Stayed 6 nights

I travel a lot, this property checked all the boxes, caring and friendly staff, elevator, air conditioner/heat (some nights can get really cold), beautiful rooms, rooftop bar, great location, etc. I wished I had stayed there before on my previous trips.

10

Viktoriya

6 Jul 2025

·

Stayed 2 nights

Great hotel with a nice terrace and great breakfast

10

Carmel

11 Apr 2023

·

Stayed 4 nights

The staff were very friendly, even allowed us to stay for a late checkout for free, thank you. Breakfast was sufficient, with water, tea and coffee supplies in the foyer for free, although no milk! We had the king suite and appreciated the couches for resting and stretching out! Reception called a taxi for us to the airport, who arrived right on time.

10

Constanza

4 May 2023

·

Stayed 10 nights

Location, super friendly staff and willing to help you if you need anything, elevator, a/c and heating system available in the room and love the breakfast

10

Wayne

5 Nov 2024

·

Stayed 3 nights

Nice facilities, close to main plaza, safe, friendly and helpful staff.

10

Sander

2 Oct 2023

·

Stayed 3 nights

Perfect hotel midden in de stad! Mooi schoon en verzorgd met een leuke bar!

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10

Vicky

27 Aug 2025

·

Stayed 2 nights

Hotel provided early check-in ( for a price ). Which I was greatful for after a long bus ride from Nasca. Water pressure was excellent and hot, room also had air-conditioning. Great upstairs lounge area with views over Arequipa towards Mountains.

10

Samina

6 Jul 2024

·

Stayed 2 nights

From the outside and the surrounding area is in ok condition and not that safe late at night, but otherwise the lobby and rooms are excellent. I definitely recommend staying at this property the look and layout of the rooms is better than well-known hotel chains around the area. Super clean and i have never seen a hotel with so much storage space. Loved the lightning and bathroom, which gave a spa like feel. Also the location is very convenient to numerous restaurants and shops and plaza de armas.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe rooms and bathrooms as very clean; a few guests noted inconsistent hot water or pressure.

Related guest reviews

8

Rebeca

19 Jan 2022

·

Stayed 2 nights

Nice little hotel clean ,my room was close to the street was a little noisy, and the tv did not work those are my only two complaints.

4

Dante

16 Sept 2022

·

Stayed 2 nights

A recepção inicial foi muito boa, com ótimo atendimento da recepcionista e do carregador. Porém, o hotel peca em muitos detalhes simples de solução, mas importantes aos hóspedes. As janelas não possuem blackout, mesmo sendo voltadas para a rua em andares baixos. O rooftop estava fechado no primeiro dia sem qualquer razão, mesmo sendo um dos atrativos para se fazer a reserva fruto da propaganda do hotel. Ademais, o rooftop é todo em luz branca fluorescente, parece um hospital, em vez de luz indireta. O chuveiro quase não tem água quente e precisa ficar aberto por uns 15 minutos para ela chegar e ser possível tomar banho, ainda assim, quase sem pressão. À noite fica apenas um vigilante mal treinado. Precisei de dois copos e quando o pedi, ele disse que eu estava pedindo demais, que já deveria ter copos no quarto (no que respondi que não), quando então ele disse que iria subir para olhar se não tinha copos (!?). Tive que dizer que ele não subiria porque minha namorada estava lá e aquilo não fazia o menor sentido. Muito rude e sem noção. Meia-noite e um marmanjo querendo entrar no quarto de um casal para ver copos que, mesmo que existissem, ele deveria fornecer mais se vc solicitado.

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6

Hector

26 Nov 2025

·

Stayed 4 nights

Room was clean but

10

Aridiana

22 Oct 2025

·

Stayed 3 nights

Habitación muy confortable y limpia. El personal muy amable. A 4 cuadras de la plaza de armas.

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4

Cynthia

3 Apr 2023

·

Stayed 2 nights

I must say I was excited to visit Arequipa after my visit from Cusco region. However this hotel was horrible compared to all my stays in Peru. There was no hot water water. The breakfast was disgusting. The staff tired to help, but it wasn't enough. Not having hot water was horrible when it's cold in the morning. I shouldn't have to wait 30 minutes for luke warm water. It was also cold at the hotel at night. I think they were saving on heat. Just horrible.

10

PATRICK

28 Jun 2022

·

Stayed 2 nights

Hotel recent propre et calme . Chambres spacieuses

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10

Sander

2 Oct 2023

·

Stayed 3 nights

Perfect hotel midden in de stad! Mooi schoon en verzorgd met een leuke bar!

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8

Nico

25 Oct 2025

·

Stayed 3 nights

Sehr sauber, schönes Bad, tolle Lage

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10

Estela

22 Feb 2022

·

Stayed 2 nights

Personal muy amable y servicial. Excelente desayuno. Muy limpio . Me tocó ver al personal hacer Todo el protocolo de sanitización.

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10

Samina

6 Jul 2024

·

Stayed 2 nights

From the outside and the surrounding area is in ok condition and not that safe late at night, but otherwise the lobby and rooms are excellent. I definitely recommend staying at this property the look and layout of the rooms is better than well-known hotel chains around the area. Super clean and i have never seen a hotel with so much storage space. Loved the lightning and bathroom, which gave a spa like feel. Also the location is very convenient to numerous restaurants and shops and plaza de armas.

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AI-generated summary based on recent guest reviews

Rooms

Many report spacious, comfortable rooms with AC/heating and thoughtful lighting and storage; some mention dated decor, windowless layouts, or street-facing noise.

Related guest reviews

8

Rebeca

19 Jan 2022

·

Stayed 2 nights

Nice little hotel clean ,my room was close to the street was a little noisy, and the tv did not work those are my only two complaints.

8

Noel

23 Oct 2025

·

Stayed 3 nights

Large rooms but little dated for 4 star hotel.

10

Aridiana

22 Oct 2025

·

Stayed 3 nights

Habitación muy confortable y limpia. El personal muy amable. A 4 cuadras de la plaza de armas.

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4

Antoine

19 Apr 2022

·

Stayed 1 night

Hôtel sans charme situé près de la place d’armes. Chambre sans fenêtre sensée être mieux car protégée des bruits de la rue ! Roof top bar ferme pour cause de restriction Covid qui se prolonge alors que tous les établissements de la ville sont ouverts… personnel accueillant et pro.

Translate

10

Gerd

3 Jul 2024

·

Stayed 3 nights

Friendly and fast Welcome, nice rooms and freh eggs at breakfast

8

LUIS FERNANDO

1 Apr 2022

·

Stayed 4 nights

Fue una buena experiencia, comodidad, decoración adecuada, aire acondicionado, ventanas herméticas que aíslan de ruidos de la calle, desayuno buffet bastante bueno y completo. Lo único negativo en su ubicación que es un tanto bullicioso y agitado, propio de un centro citadino con comercios alrededor, pero como contraposición está cerca a la plaza y centro histórico de la ciudad.

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10

Robert

28 Sept 2025

·

Stayed 2 nights

Comfortable place in a good location

10

YANNICK

1 May 2024

·

Stayed 3 nights

La chambre XXL magnifique et la qualite de la literie génial pour récupérer

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10

Vicky

27 Aug 2025

·

Stayed 2 nights

Hotel provided early check-in ( for a price ). Which I was greatful for after a long bus ride from Nasca. Water pressure was excellent and hot, room also had air-conditioning. Great upstairs lounge area with views over Arequipa towards Mountains.

10

Samina

6 Jul 2024

·

Stayed 2 nights

From the outside and the surrounding area is in ok condition and not that safe late at night, but otherwise the lobby and rooms are excellent. I definitely recommend staying at this property the look and layout of the rooms is better than well-known hotel chains around the area. Super clean and i have never seen a hotel with so much storage space. Loved the lightning and bathroom, which gave a spa like feel. Also the location is very convenient to numerous restaurants and shops and plaza de armas.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, arranging early or late check-ins and taxis; a few guests reported check-in mishandling, limited English, or unprofessional behavior at night.

Related guest reviews

2

Ignacio

18 Sept 2022

·

Stayed 1 night

La reserva que realice con la aplicación no la hemos podido utilizar, la persona de recepción a la una de la mañana no la.supo gestionar y me dijo que no tenía ninguna reserva en el hotel, tuvimos que hacer una nueva reserva y pagar en efectivo. La reserva con hoteles.com no sirvió para nada.

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4

Dante

16 Sept 2022

·

Stayed 2 nights

A recepção inicial foi muito boa, com ótimo atendimento da recepcionista e do carregador. Porém, o hotel peca em muitos detalhes simples de solução, mas importantes aos hóspedes. As janelas não possuem blackout, mesmo sendo voltadas para a rua em andares baixos. O rooftop estava fechado no primeiro dia sem qualquer razão, mesmo sendo um dos atrativos para se fazer a reserva fruto da propaganda do hotel. Ademais, o rooftop é todo em luz branca fluorescente, parece um hospital, em vez de luz indireta. O chuveiro quase não tem água quente e precisa ficar aberto por uns 15 minutos para ela chegar e ser possível tomar banho, ainda assim, quase sem pressão. À noite fica apenas um vigilante mal treinado. Precisei de dois copos e quando o pedi, ele disse que eu estava pedindo demais, que já deveria ter copos no quarto (no que respondi que não), quando então ele disse que iria subir para olhar se não tinha copos (!?). Tive que dizer que ele não subiria porque minha namorada estava lá e aquilo não fazia o menor sentido. Muito rude e sem noção. Meia-noite e um marmanjo querendo entrar no quarto de um casal para ver copos que, mesmo que existissem, ele deveria fornecer mais se vc solicitado.

Translate

10

Ingelin

3 Feb 2022

·

Stayed 3 nights

This was a wonderful stay! The staff are very friendly and helpful: we god a super early check in, they booked taxis for us when we needed it and the doorman is so kind and gives you a warm welcome every time you enter/leave the hotel. Breakfast was nice and one of the better we had during our 3 weeks in Peru. If we come back to Arequipa we will definitely stay here again!

10

Benjamin

1 Mar 2025

·

Stayed 1 night

The staff was very nice,very satisfied. Marisol at front desk was really services with us.

10

Constanza

12 Nov 2022

·

Stayed 6 nights

I travel a lot, this property checked all the boxes, caring and friendly staff, elevator, air conditioner/heat (some nights can get really cold), beautiful rooms, rooftop bar, great location, etc. I wished I had stayed there before on my previous trips.

10

Gerd

3 Jul 2024

·

Stayed 3 nights

Friendly and fast Welcome, nice rooms and freh eggs at breakfast

10

Carmel

11 Apr 2023

·

Stayed 4 nights

The staff were very friendly, even allowed us to stay for a late checkout for free, thank you. Breakfast was sufficient, with water, tea and coffee supplies in the foyer for free, although no milk! We had the king suite and appreciated the couches for resting and stretching out! Reception called a taxi for us to the airport, who arrived right on time.

10

Jeff

7 May 2024

·

Stayed 3 nights

Room was fantastic and staff very helpful organising early breakfast and taxi to the airport early in the morning.

10

Wayne

5 Nov 2024

·

Stayed 3 nights

Nice facilities, close to main plaza, safe, friendly and helpful staff.

10

Vicky

27 Aug 2025

·

Stayed 2 nights

Hotel provided early check-in ( for a price ). Which I was greatful for after a long bus ride from Nasca. Water pressure was excellent and hot, room also had air-conditioning. Great upstairs lounge area with views over Arequipa towards Mountains.

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AI-generated summary based on recent guest reviews

Location

Central and walkable to the Plaza de Armas, restaurants, and shops; several note the area feels less pleasant or safe late at night and that a busy setting can bring street noise.

Related guest reviews

10

Edwin

12 Mar 2025

·

Stayed 1 night

Está en el centro histórico! Relación precio y servicio excelente!

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10

Aridiana

22 Oct 2025

·

Stayed 3 nights

Habitación muy confortable y limpia. El personal muy amable. A 4 cuadras de la plaza de armas.

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8

Mike

10 Mar 2025

·

Stayed 2 nights

La zona por la noche no es muy bonita, pero está cerca de todo

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8

LUIS FERNANDO

1 Apr 2022

·

Stayed 4 nights

Fue una buena experiencia, comodidad, decoración adecuada, aire acondicionado, ventanas herméticas que aíslan de ruidos de la calle, desayuno buffet bastante bueno y completo. Lo único negativo en su ubicación que es un tanto bullicioso y agitado, propio de un centro citadino con comercios alrededor, pero como contraposición está cerca a la plaza y centro histórico de la ciudad.

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10

Josefina

13 Aug 2024

·

Stayed 4 nights

Right in the middle of everything. Great hotel. Nice and quiet.

10

Robert

28 Sept 2025

·

Stayed 2 nights

Comfortable place in a good location

10

Wayne

5 Nov 2024

·

Stayed 3 nights

Nice facilities, close to main plaza, safe, friendly and helpful staff.

10

Sander

2 Oct 2023

·

Stayed 3 nights

Perfect hotel midden in de stad! Mooi schoon en verzorgd met een leuke bar!

Translate

8

Nico

25 Oct 2025

·

Stayed 3 nights

Sehr sauber, schönes Bad, tolle Lage

Translate

10

Samina

6 Jul 2024

·

Stayed 2 nights

From the outside and the surrounding area is in ok condition and not that safe late at night, but otherwise the lobby and rooms are excellent. I definitely recommend staying at this property the look and layout of the rooms is better than well-known hotel chains around the area. Super clean and i have never seen a hotel with so much storage space. Loved the lightning and bathroom, which gave a spa like feel. Also the location is very convenient to numerous restaurants and shops and plaza de armas.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised (fresh eggs, sufficient variety, and early options on request), though one review was very critical; lobby beverages were appreciated.

Related guest reviews

10

Ingelin

3 Feb 2022

·

Stayed 3 nights

This was a wonderful stay! The staff are very friendly and helpful: we god a super early check in, they booked taxis for us when we needed it and the doorman is so kind and gives you a warm welcome every time you enter/leave the hotel. Breakfast was nice and one of the better we had during our 3 weeks in Peru. If we come back to Arequipa we will definitely stay here again!

10

Viktoriya

6 Jul 2025

·

Stayed 2 nights

Great hotel with a nice terrace and great breakfast

10

Gerd

3 Jul 2024

·

Stayed 3 nights

Friendly and fast Welcome, nice rooms and freh eggs at breakfast

10

Carmel

11 Apr 2023

·

Stayed 4 nights

The staff were very friendly, even allowed us to stay for a late checkout for free, thank you. Breakfast was sufficient, with water, tea and coffee supplies in the foyer for free, although no milk! We had the king suite and appreciated the couches for resting and stretching out! Reception called a taxi for us to the airport, who arrived right on time.

8

LUIS FERNANDO

1 Apr 2022

·

Stayed 4 nights

Fue una buena experiencia, comodidad, decoración adecuada, aire acondicionado, ventanas herméticas que aíslan de ruidos de la calle, desayuno buffet bastante bueno y completo. Lo único negativo en su ubicación que es un tanto bullicioso y agitado, propio de un centro citadino con comercios alrededor, pero como contraposición está cerca a la plaza y centro histórico de la ciudad.

Translate

10

Constanza

4 May 2023

·

Stayed 10 nights

Location, super friendly staff and willing to help you if you need anything, elevator, a/c and heating system available in the room and love the breakfast

10

Jeff

7 May 2024

·

Stayed 3 nights

Room was fantastic and staff very helpful organising early breakfast and taxi to the airport early in the morning.

4

Cynthia

3 Apr 2023

·

Stayed 2 nights

I must say I was excited to visit Arequipa after my visit from Cusco region. However this hotel was horrible compared to all my stays in Peru. There was no hot water water. The breakfast was disgusting. The staff tired to help, but it wasn't enough. Not having hot water was horrible when it's cold in the morning. I shouldn't have to wait 30 minutes for luke warm water. It was also cold at the hotel at night. I think they were saving on heat. Just horrible.

10

Sander

2 Oct 2023

·

Stayed 3 nights

Perfect hotel midden in de stad! Mooi schoon en verzorgd met een leuke bar!

Translate

10

Estela

22 Feb 2022

·

Stayed 2 nights

Personal muy amable y servicial. Excelente desayuno. Muy limpio . Me tocó ver al personal hacer Todo el protocolo de sanitización.

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $71	3 $72
4 $73	5 $73	6 $73	7 $73	8 $73	9 $73	10 $73
11 $71	12 $73	13 $73	14 $73	15 $65	16 $65	17 $65
18 $65	19 $65	20 $65	21 $65	22 $65	23 $65	24 $65
25 $64	26 $64	27 $65	28 $75	29 $71	30	31 $64

Hotel Viza

About this property

Location

Room options

Superior Suite, 1 King Bed (Street View)

Double Room, 1 Queen Bed (Street View)

Double Room, 1 King Bed (Street View)

Superior Single Room (Street View)

Family Quadruple Room (Internal View)

Family Room (Internal View)

Room, 2 Double Beds (Internal View)

Guest reviews of Hotel Viza

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Viza

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $64	26 $70
27 $70	28 $73	29 $73	30 $72