Hotel Real de Leyendas

Room and staff were great as always. We stay here 2 or 3 times a year.

Staff

This hotel is immaculate and well located. The important reason to take off a star is because there is no hoy water for the shower. The first day I showered almost entirely with cold (not lukewarm, freezing cold) water, by the end it got warm. Today I let it run and when it got warm I jumped in, only to stop when I was shampooing my hair. The rest of the shower: frozen water. My roommate had the exact same experience. When I went to reception to let them know, the front desk lady and told I should’ve notified it (I was doing it in that moment, hair still dripping from the cold shower). We also couldn’t use the safe box because the directions are for opening but not programming. I got the directions online from the manufacturer page to program it but the model of the safe was missing the #* keys, the safe kept beeping and blinking yellow when we tried to program it. The lady at the front desk said we were supposed to figure it out because they are not allowed, she reset it twice but it never worked out. Would we stay again? Probably not, because of the cold shower.

Great place

Todo como se esperaba. Limpio