XscapeTulum
44 $
/ Nacht
Ø-Preis November
Preise für XscapeTulum
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
44 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei XscapeTulum ist September mit durchschnittlich 36 $ pro Nacht der günstigste Monat und Januar mit 81 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 81 $ |
| Februar | 49 $ |
| März | 45 $ |
| April | 40 $ |
| Mai | 39 $ |
| Juni | 40 $ |
| Juli | 42 $ |
| August | 43 $ |
| September | 36 $ |
| Oktober | 39 $ |
| November | 44 $ |
| Dezember | 56 $ |
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Nov · 44 $
N
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Am teuersten: Januar (ca. 81 $)
Am günstigsten: September (ca. 36 $)
Über diese Unterkunft
Zahlreiche Freizeiteinrichtungen (z. B. Außenpool und Fahrradverleih) lassen keine Langeweile aufkommen. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Abstellmöglichkeit für Fahrräder.
Annehmlichkeiten
Zahlreiche Freizeiteinrichtungen (z. B. Außenpool und Fahrradverleih) lassen keine Langeweile aufkommen. Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Abstellmöglichkeit für Fahrräder.
Services der Unterkunft
Zum Angebot gehören mehrsprachiges Personal, eine Gepäckaufbewahrung und eine Bibliothek. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).
Gastronomie
Xscape Tulum bietet seinen Gästen ein Restaurant mit köstlichen Speisen. Lass deinen Tag bei einem Drink an der Bar/Lounge ausklingen. Gegen Gebühr wird täglich von 07:00 Uhr bis 12:00 Uhr ein nach Wunsch zubereitetes Frühstück angeboten.
Zimmer
Fühl dich in einem der 27 klimatisierten Zimmer wie zu Hause. Ein WLAN-Internetzugang (kostenlos) steht zur Verfügung. Es sind eigene Badezimmer mit Duschen vorhanden, die über Designer-Toilettenartikel und Haartrockner verfügen. Zu den Highlights gehören Safes und die Zimmer werden täglich sauber gemacht.
Lage
Xscape Tulum führt dich mitten ins Herz von Tulum, nur eine 10-minütige Fahrt von Gran Cenote (Höhle) und Nationalpark Tulum entfernt. Dieses Hotel ist 5,4 km von Maya-Ruinen von Tulum und 7 km von Playa Paraiso entfernt.
In der Nähe
Krankenhaus von Tulum(0.4 Meilen)
Dos Aguas Park(0.6 Meilen)
Holistika Kunstspaziergang(1.1 Meilen)
Hunab Lifestyle Center(1.7 Meilen)
Jaguar Park(1.8 Meilen)
Temple of Doom(2 Meilen)
Cenote Calavera(2 Meilen)
Cenote Cristal(2.6 Meilen)
Nationalpark Tulum(2.7 Meilen)
Tulum-Turm(2.8 Meilen)
Zugang zum Jaguar-Park(2.9 Meilen)
Jaguar-Aussichtspunkt Tulum(3 Meilen)
Cenote Escondido(3.1 Meilen)
Casa del Cenote(3.1 Meilen)
Tempel des herabsteigenden Gottes(3.1 Meilen)
Flughafen Tulum Intl. (TQO)(24.5 Meilen)
Flughafen Cancún (CUN)(74.1 Meilen)
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Lage
Av Kukulkan sur entre calle Xel-ha y Sac-beh, Stadtzentrum von Tulum, Tulum, Tulum, Bundesstaat Quintana Roo, Mexiko
Krankenhaus von Tulum (0.4 Meilen)
Dos Aguas Park (0.6 Meilen)
Holistika Kunstspaziergang (1.1 Meilen)
Hunab Lifestyle Center (1.7 Meilen)
Jaguar Park (1.8 Meilen)
Temple of Doom (2 Meilen)
Zimmeroptionen
2
Loft, Terrasse
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
377 ft²
KlimaanlageWLAN (kostenlos)Küche
1
Estandar Apartment
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Futonbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
1
Superior Apartment Deluxe
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
1
Junior-Loft, Terrasse
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
323 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
1
Apartment with Terrace and Jacuzzi
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Futonbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
6
Luxury-Zimmer, 1 King-Bett, Gartenblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
484 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
5
Luxury-Zimmer, 1 King-Bett, Whirlpool, zum Garten hin
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
484 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
1
Apartment Premium with Jacuzzi
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Futonbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
7
Premium-Zimmer, 1 King-Bett, Whirlpool, Poolblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
323 ft²
KlimaanlageWLAN (kostenlos)Eigenes BadEigener Whirlpool
5
Standard-Apartment, 1 Queen-Bett und Schlafsofa, Poolblick
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Für bis zu 2 Personen
646 ft²
KlimaanlageWLAN (kostenlos)Küche
4
Premium-Zimmer, Balkon, Poolblick
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
323 ft²
BalkonKlimaanlageWLAN (kostenlos)Eigenes Bad
1
Superior-Apartment
Zimmerdetails
1 Extragroßes Doppelbett
und 1 Schlafsofa
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
5
Deluxe-Zimmer, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
322 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
6
Apartment, Terrasse
Zimmerdetails
1 Großes Doppelbett
und 1 Schlafsofa
Für bis zu 3 Personen
646 ft²
BalkonBalkon oder TerrasseKlimaanlageWLAN (kostenlos)Küche
3
Premium-Zimmer, Terrasse, Poolblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
269 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu XscapeTulum
8.2
Sehr gut
Basierend auf 1.931 verifizierten Bewertungen
Wer übernachtet hier?
Paare
50%
Familien
36%
Gruppen
12%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Im XscapeTulum loben Reisende die üppigen Gärten, den entspannenden Poolbereich und das im Allgemeinen freundliche Personal. Die Lage in der Stadt ist fußläufig erreichbar. Allerdings werden immer wieder Nachteile wie Straßenlärm sowie eine uneinheitliche Sauberkeit, Instandhaltung und allgemeine Zuverlässigkeit bestimmter Einrichtungen genannt.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Im XscapeTulum loben Reisende die üppigen Gärten, den entspannenden Poolbereich und das im Allgemeinen freundliche Personal. Die Lage in der Stadt ist fußläufig erreichbar. Allerdings werden immer wieder Nachteile wie Straßenlärm sowie eine uneinheitliche Sauberkeit, Instandhaltung und allgemeine Zuverlässigkeit bestimmter Einrichtungen genannt.
Der Strand ist zeitaufwändig zu erreichen, und Taxis sollen teuer sein. Die Zimmer sind oft geräumig und im rustikalen, minimalistischen Stil eingerichtet (häufig ohne Fernseher oder Telefon), während mehrere Bewertungen schwaches WLAN, niedrigen Wasserdruck und Whirlpools bemängeln, die nicht ausreichend heiß werden. Einige Gäste berichteten von mangelnder Reaktion auf Probleme und Bedenken hinsichtlich des Housekeepings oder der Sicherheit. Erwarten Sie eine entspannte Gartenanlage in der Nähe der Stadt mit einigen Kompromissen bei Perfektion und Beständigkeit.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Üppige Gärten und ein schöner Pool werden gelobt, und die Unterkunft bietet Fahrrad- und Rollerverleih an. Mehrere Bewertungen berichten, dass die Whirlpools in den Zimmern oder im Freien nicht ausreichend warmes Wasser haben.
Ähnliche Gästebewertungen
8
Landon
20. Sept. 2025
·
Aufenthalt für 3 Nächte
The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
10
Vilena
25. Aug. 2022
·
Aufenthalt für 3 Nächte
I picked the hotel on my way to Tulum, didn’t have a lot of time to look for one, this one and some others were my options and I decided to get this one, close to the Center of tulum, but not quite on the Main Street, so I wanted to be a little quiet and close to everything. And the hotel looked nice on the pictures, however when I arrived, it was even better in real life! Pickers did not do the justice. Very beautiful and nice pool and clean and lots of plants! Just looked gorgeous! The restaurant in the hotel is amazing, great look and food was outstanding! Service was so good! Enrique was great, the bartender! We asked him to be the best margaritas in town, since we strangled to find a good one while we were in Mexico, and he made the best one from whole trip! Thanks to him! Very nice guy! The breakfast was great! I literally wanted to try everything on the menu since everything we ordered was great! The atmosphere was awesome…we didn’t want to leave the hotel, but due to many things we wanted to see in tulum, we had to leave the hotel to do other things! The waitress in the morning was very nice! I don’t know her name, but she worked on the morning for breakfast! I’ll be back to this awesome hotel! We felt safe on that area. Also big thanks to the concierge guys: Brian and Jafeth! They were very nice and told us where to go and what to visit, all recommendations were great! Thanks again to everyone and We will be back!
I picked the hotel on my way to Tulum, didn’t have a lot of time to look for one, this one and some others were my options and I decided to get this one, close to the Center of tulum, but not quite on the Main Street, so I wanted to be a little quiet and close to everything. And the hotel looked nice on the pictures, however when I arrived, it was even better in real life! Pickers did not do the justice. Very beautiful and nice pool and clean and lots of plants! Just looked gorgeous! The restaurant in the hotel is amazing, great look and food was outstanding! Service was so good! Enrique was great, the bartender! We asked him to be the best margaritas in town, since we strangled to find a good one while we were in Mexico, and he made the best one from whole trip! Thanks to him! Very nice guy! The breakfast was great! I literally wanted to try everything on the menu since everything we ordered was great! The atmosphere was awesome…we didn’t want to leave the hotel, but due to many things we wanted to see in tulum, we had to leave the hotel to do other things! The waitress in the morning was very nice! I don’t know her name, but she worked on the morning for breakfast! I’ll be back to this awesome hotel! We felt safe on that area. Also big thanks to the concierge guys: Brian and Jafeth! They were very nice and told us where to go and what to visit, all recommendations were great! Thanks again to everyone and We will be back!
10
Hayleigh Lynn
8. März 2023
·
10 stars absolutely! Stayed for 5 perfect nights, room was always clean and had great sleeps, we enoyed the personal bath once you figure out the water it is great ! The hotel is close to main strip with lots of restaurants and shops, ask staff about near by cenotes and lagoons! The people here are exceptional! Always eager to help with a big smile! Beatrice and “EL” at the cafe are phenomenal people and the food is incredible, would come back again and would definitely recommend! Thank you Xscape for an unforgettable experience, we loved visiting Tulum ❤️
10 stars absolutely! Stayed for 5 perfect nights, room was always clean and had great sleeps, we enoyed the personal bath once you figure out the water it is great ! The hotel is close to main strip with lots of restaurants and shops, ask staff about near by cenotes and lagoons! The people here are exceptional! Always eager to help with a big smile! Beatrice and “EL” at the cafe are phenomenal people and the food is incredible, would come back again and would definitely recommend! Thank you Xscape for an unforgettable experience, we loved visiting Tulum ❤️
10
Luis
21. Mai 2025
·
Aufenthalt für eine Nacht
Spuer nice courtyard area w pool and nice spacious tooms
Spuer nice courtyard area w pool and nice spacious tooms
10
Aneesa
31. März 2025
·
Aufenthalt für 4 Nächte
Beautiful gardens and relaxing vibe
Beautiful gardens and relaxing vibe
10
Mackenzie
4. Jan. 2024
·
Aufenthalt für eine Nacht
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
10
Bruce
17. Nov. 2024
·
Aufenthalt für 7 Nächte
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
8
Caroline
12. März 2024
·
Aufenthalt für 3 Nächte
Petit hôtel sympa avec un bel exterieur. Chambre plutôt propre (aux standards mexicains). Personnel très gentil. Location de vélos et scooters dans l'hôtel, très pratique et prix raisonnables. Par contre la pression dans la douche est vraiment très faible, impossible pour une personne avec des cheveux un peu longs de se les laver.
Petit hôtel sympa avec un bel exterieur. Chambre plutôt propre (aux standards mexicains). Personnel très gentil. Location de vélos et scooters dans l'hôtel, très pratique et prix raisonnables. Par contre la pression dans la douche est vraiment très faible, impossible pour une personne avec des cheveux un peu longs de se les laver.
4
Brittany
6. Jan. 2025
·
Aufenthalt für 5 Nächte
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
4
Jacob
18. Jan. 2022
·
Aufenthalt für 4 Nächte
This review is completely about hotel management. They sell the bath, like a jacuzzi, yet there is not enough warm water to fill the damn thing. So, They falsely advertise. You know this is Mexico and even if you report the problem not much they will do. All I can do is write a review so you don't make the same mistake. I paid $1330 for the their best room(!) don't make the same mistake, believe the reviews written above, and just do not pay more than $99 for a room. I ended up staying in the room because I had no choice. Even the front desk agreed, Jacuzzi is not working and the owner is not doing anything about it. (!) Do yourself a favor and go for cheaper options. Even if it is Tulum, this is Mexico, not Ibiza nor Vegas, or St Tropez. Best of luck with your stay. Mr. Lennon, you are an awful Manager. It is a crime to not honor what you advertise. Meanwhile, I appreciate hotels.com trying to do the best they can to resolve the issue. All in all, this is a 0/5. One more note if you rent a scooter make sure there is gas in it. (!)
This review is completely about hotel management. They sell the bath, like a jacuzzi, yet there is not enough warm water to fill the damn thing. So, They falsely advertise. You know this is Mexico and even if you report the problem not much they will do. All I can do is write a review so you don't make the same mistake. I paid $1330 for the their best room(!) don't make the same mistake, believe the reviews written above, and just do not pay more than $99 for a room. I ended up staying in the room because I had no choice. Even the front desk agreed, Jacuzzi is not working and the owner is not doing anything about it. (!) Do yourself a favor and go for cheaper options. Even if it is Tulum, this is Mexico, not Ibiza nor Vegas, or St Tropez. Best of luck with your stay. Mr. Lennon, you are an awful Manager. It is a crime to not honor what you advertise. Meanwhile, I appreciate hotels.com trying to do the best they can to resolve the issue. All in all, this is a 0/5. One more note if you rent a scooter make sure there is gas in it. (!)
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Die Meinungen gehen auseinander: viele Gäste fanden die Zimmer und Gemeinschaftsbereiche sauber, während andere von staubigen Böden, schmutzigen Bädern, fleckigen oder schmutzigen Bettwäschen und gelegentlichen Insekten berichteten.
Ähnliche Gästebewertungen
10
GAbriel
28. Okt. 2024
·
Aufenthalt für eine Nacht
Llegamos para las media noche. El check in fue muy rápido. La habitación fue muy cómoda, limpia y silenciosa. Nos despertamos temprano por un compromiso. Pero el tiempo que estuvimos ahí estuvo todo estuvo perfecto.
Llegamos para las media noche. El check in fue muy rápido. La habitación fue muy cómoda, limpia y silenciosa. Nos despertamos temprano por un compromiso. Pero el tiempo que estuvimos ahí estuvo todo estuvo perfecto.
10
LiLiane
27. Dez. 2023
·
Aufenthalt für eine Nacht
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
***I stayed in room X1. The reason why I booked the suite is because of the Jacuzzi. Didn’t realize how big it was until front desk took me to the room. It literally fits about seven adults. It was insane and I was super happy. I booked this room!!! *** I love the property. The staff are super nice, and extremely thoughtful. The pool guy took all his belongings out-of-the-way just so I can get a picture of the pool when he was working on it. Franco and Mario in the restaurant are wonderful. Ivanna at the frint desknis super sweet and full of recommendations. Her how I had to go to reception the evening before to ask for two pillowcases. Only to realize the stinging mildew smell was coming from my pillow and not the pillowcases. She was modified and contacted her supervisor straight away. ***If you are the property owner or manager reading this review, please FiIX the side door in X1. I told the evening reception that my door, although is locked…still opens when you pull the door knob. She told me not to worry, and I should be safe. I slept without incident…but still fix the door. My room was spaciius. Honestly, it was difficult trying to decide which rooms to book here; as they are alll unique!!! I am coming back to do the apartment and rooms w/ rooftop terrace. There is a sushi restaurant, a garden, dining area, and pool. Ask front sesk for pool towels.
4
Yug
20. Apr. 2025
·
Aufenthalt für 2 Nächte
It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
2
muriel
12. Feb. 2024
·
Aufenthalt für 3 Nächte
Plus jamais cet hôtel. Ayant eu un problème de Clim on nous a changé de chambre. Et quelle chambre !! Vielle, cachée au fin fond de l’hôtel. Robinet cassé, draps tachés et serviettes de toilettes trouées. On aurait dit la chambre du gardien. Même pas un mot d’excuse. C’est honteux de proposer cette chambre
Plus jamais cet hôtel. Ayant eu un problème de Clim on nous a changé de chambre. Et quelle chambre !! Vielle, cachée au fin fond de l’hôtel. Robinet cassé, draps tachés et serviettes de toilettes trouées. On aurait dit la chambre du gardien. Même pas un mot d’excuse. C’est honteux de proposer cette chambre
2
R Lalit
24. Feb. 2025
·
Aufenthalt für 3 Nächte
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
This hotel was super pathetic! Cockroaches and insects inside the room, bathroom is dirty and there is no view from balcony as there are lot of overgrown plants! The wifi was broken for first 2 days i arrived, dont come here if you dont wanna ruin your tulum holidays! Only the receptionist was helpfull
10
Amy
1. Jan. 2023
·
Aufenthalt für 19.352 Nächte
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
10
María Isabel
18. Nov. 2024
·
Aufenthalt für eine Nacht
La habitación increíblemente fantástica, preciosa, cómoda, limpia. Sin tacha
La habitación increíblemente fantástica, preciosa, cómoda, limpia. Sin tacha
8
Elizabeth
11. Dez. 2024
·
Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.
Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.
4
Michelle
12. Dez. 2024
·
Aufenthalt für eine Nacht
The fridge was unplugged when i got in the room, the key to unlock thr door was sticking. The drapes are hung with actual zip ties. There is no tv in the rooms, the "hot tub" is flithy and outside the door to the room where anyone can walk by. The pillows have weird black spots on them. The sheets are not clean, or something is stuck on, like glue had been dumped. There is the most annoying wicker headboard full of dust and cobwebs, and is annoyingly loud if you move the slightly bit.do not recommend.
The fridge was unplugged when i got in the room, the key to unlock thr door was sticking. The drapes are hung with actual zip ties. There is no tv in the rooms, the "hot tub" is flithy and outside the door to the room where anyone can walk by. The pillows have weird black spots on them. The sheets are not clean, or something is stuck on, like glue had been dumped. There is the most annoying wicker headboard full of dust and cobwebs, and is annoyingly loud if you move the slightly bit.do not recommend.
4
Brittany
6. Jan. 2025
·
Aufenthalt für 5 Nächte
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
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KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind oft geräumig und komfortabel mit einer rustikalen, minimalistischen Ausstattung (häufig ohne Fernseher oder Telefon), während mehrere Bewertungen schwaches WLAN, niedrigen Wasserdruck, Lärm von nahegelegenen Veranstaltungsorten oder Verkehr sowie einige Instandhaltungs- oder Sicherheitsprobleme erwähnen.
Ähnliche Gästebewertungen
2
Dlo
14. Jan. 2022
·
Aufenthalt für 2 Nächte
Walls our paper thin so you can hear everyone talking in their rooms and the hallway. Music stays pumping until 3-4am so be prepared for little to no quality sleep. Internet worked for about 1 hour after check-in and then completely failed the rest of the stay. Had to go down to pool area to get decent connection. The reviews on this are so inflated - I believe they pay bots or customers to make you think it's rated 9+. Manager was horrendously unhelpful and totally smug when I passed on this feedback. I checked out on Jan 3rd in the morning and he was the manager at that time. Words cannot express how useless he was to rectify any of my concerns. What a waste of money.
Walls our paper thin so you can hear everyone talking in their rooms and the hallway. Music stays pumping until 3-4am so be prepared for little to no quality sleep. Internet worked for about 1 hour after check-in and then completely failed the rest of the stay. Had to go down to pool area to get decent connection. The reviews on this are so inflated - I believe they pay bots or customers to make you think it's rated 9+. Manager was horrendously unhelpful and totally smug when I passed on this feedback. I checked out on Jan 3rd in the morning and he was the manager at that time. Words cannot express how useless he was to rectify any of my concerns. What a waste of money.
6
Julia
5. Nov. 2024
·
Aufenthalt für eine Nacht
Günstige Unterkunft. Für eine Nacht ok. Die Außenanlage ist schön und sauber angelegt. Das Zimmer ist einfach eingerichtet. Ohne Fön und Fernseher, aber mit Klimaanlage. Man hört Nachts die Straßenhunde und die vorbeifahrenden Autos.
Günstige Unterkunft. Für eine Nacht ok. Die Außenanlage ist schön und sauber angelegt. Das Zimmer ist einfach eingerichtet. Ohne Fön und Fernseher, aber mit Klimaanlage. Man hört Nachts die Straßenhunde und die vorbeifahrenden Autos.
6
Catherine
1. Feb. 2025
·
Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...
Musique trop forte juste en bas de notre chambre d'hôtel. On aurait pu nous avertir, nous avions hâte d'aller nous reposer ailleurs...
10
Luis
21. Mai 2025
·
Aufenthalt für eine Nacht
Spuer nice courtyard area w pool and nice spacious tooms
Spuer nice courtyard area w pool and nice spacious tooms
8
Tiffany
6. Dez. 2023
·
Aufenthalt für 3 Nächte
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
The surrounding area is a little run down. But the actual property is very nice if you want to RELAX. Not a party type property, no phone, tv or strong Wi-Fi. But very nice for a romantic getaway that doesn't break the bank.
10
Mostafa Kamal
27. Nov. 2022
·
Aufenthalt für eine Nacht
Sehr ruhig und nicht weit von dir Stadt, ich werde wieder hin gehen! Zimmer ist richtig groß und bequem und günstig Vergleich mit andren Hotels !
Sehr ruhig und nicht weit von dir Stadt, ich werde wieder hin gehen! Zimmer ist richtig groß und bequem und günstig Vergleich mit andren Hotels !
6
Kim
18. Dez. 2022
·
Aufenthalt für 2 Nächte
The staff are really friendly and helpful. This hotel is on a very busy street and we unfortunately had a room that was streetside. Traffic started at 5am and was LOUD. The room is bare bones , no drinking water unless you purchase. The door only has a push lock and no deadbolt, so not very secure. The pool is nice and clean and grounds are nice. Not a bad place for 1 night but wouldn't do an extended stay here.
The staff are really friendly and helpful. This hotel is on a very busy street and we unfortunately had a room that was streetside. Traffic started at 5am and was LOUD. The room is bare bones , no drinking water unless you purchase. The door only has a push lock and no deadbolt, so not very secure. The pool is nice and clean and grounds are nice. Not a bad place for 1 night but wouldn't do an extended stay here.
10
Bruce
17. Nov. 2024
·
Aufenthalt für 7 Nächte
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
This is a small, quiet hotel with a bit of an artistic, primitive vibe. Very kind staff. Relaxing. Spacious room with very comfortable king size bed. Great swimming pool & pretty outdoor area.
8
Caroline
12. März 2024
·
Aufenthalt für 3 Nächte
Petit hôtel sympa avec un bel exterieur. Chambre plutôt propre (aux standards mexicains). Personnel très gentil. Location de vélos et scooters dans l'hôtel, très pratique et prix raisonnables. Par contre la pression dans la douche est vraiment très faible, impossible pour une personne avec des cheveux un peu longs de se les laver.
Petit hôtel sympa avec un bel exterieur. Chambre plutôt propre (aux standards mexicains). Personnel très gentil. Location de vélos et scooters dans l'hôtel, très pratique et prix raisonnables. Par contre la pression dans la douche est vraiment très faible, impossible pour une personne avec des cheveux un peu longs de se les laver.
4
Henry
8. Jan. 2025
·
Aufenthalt für eine Nacht
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
Outdated, no TV and interior not safe. I had requested first floor, I received a confirmation but ended on the 3rd floor with stairs!
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KI-Zusammenfassung aktueller Gästebewertungen
Service
Viele Gäste loben das freundliche und hilfsbereite Personal und den schnellen Check-in, aber es gibt immer wieder Beschwerden über mangelnde Reaktion auf Probleme, mangelnde Kommunikation, Verletzungen der Privatsphäre und möglicherweise fehlende Gegenstände.
Ähnliche Gästebewertungen
10
Elizabeth
30. Juni 2023
·
Aufenthalt für 2 Nächte
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
We booked Xscape last minute and we’re not disappointed. The best part by far was the staff, size of rooms and walking distance downtown. Downtown has way better local food options than the hotel strip. They also rent scooters which is a must. We will be back!
2
Dlo
14. Jan. 2022
·
Aufenthalt für 2 Nächte
Walls our paper thin so you can hear everyone talking in their rooms and the hallway. Music stays pumping until 3-4am so be prepared for little to no quality sleep. Internet worked for about 1 hour after check-in and then completely failed the rest of the stay. Had to go down to pool area to get decent connection. The reviews on this are so inflated - I believe they pay bots or customers to make you think it's rated 9+. Manager was horrendously unhelpful and totally smug when I passed on this feedback. I checked out on Jan 3rd in the morning and he was the manager at that time. Words cannot express how useless he was to rectify any of my concerns. What a waste of money.
Walls our paper thin so you can hear everyone talking in their rooms and the hallway. Music stays pumping until 3-4am so be prepared for little to no quality sleep. Internet worked for about 1 hour after check-in and then completely failed the rest of the stay. Had to go down to pool area to get decent connection. The reviews on this are so inflated - I believe they pay bots or customers to make you think it's rated 9+. Manager was horrendously unhelpful and totally smug when I passed on this feedback. I checked out on Jan 3rd in the morning and he was the manager at that time. Words cannot express how useless he was to rectify any of my concerns. What a waste of money.
10
Jorge
30. Jan. 2022
·
Aufenthalt für 3 Nächte
Wonderful staff; the staff went the extra mile to make our stay pleasant, enjoyable and comfortable. Specially the reception and the restaurant staff.
Wonderful staff; the staff went the extra mile to make our stay pleasant, enjoyable and comfortable. Specially the reception and the restaurant staff.
6
William Russell
2. Okt. 2024
·
Aufenthalt für 4 Nächte
We were booked for four days, we left after three. One day we returned after exploring to find the housekeeper took all our loose pesos, assuming it was theirs? The bathroom window could not be locked, which made us feel unsafe. When it rained, the water built up by our door and came into the room. The third night, a family checked into the room next to us with loud children, and a baby who screamed like a car alarm. The noise continued the next morning, and we wanted to escape! The front desk ignored our dissatisfaction and complaints and charged us for the next day anyway.
We were booked for four days, we left after three. One day we returned after exploring to find the housekeeper took all our loose pesos, assuming it was theirs? The bathroom window could not be locked, which made us feel unsafe. When it rained, the water built up by our door and came into the room. The third night, a family checked into the room next to us with loud children, and a baby who screamed like a car alarm. The noise continued the next morning, and we wanted to escape! The front desk ignored our dissatisfaction and complaints and charged us for the next day anyway.
4
Yug
20. Apr. 2025
·
Aufenthalt für 2 Nächte
It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
It was worse. Very dirty property. Dust all around on the floor,your feet will turn black with dust. The Bathroom was even worst. Dirty & the toilet bowl filthy. They had some strange pee coloured liquid in the flush. Bad showers too. Dirty sink as well. Avoid this hotel at all cost. Look for other options. They even breached privacy by coming inside the room for room service although we mentioned we don't want service as the luggage was spread out & open. Overall poor experience. They don't seem to care, the manager looked inexperienced & did not do anything about the complaints.
6
Ana Karen
9. Juni 2024
·
Aufenthalt für 2 Nächte
Más honestidad del personal, tomaron un objeto y no lo devolvieron :(
Más honestidad del personal, tomaron un objeto y no lo devolvieron :(
2
krista
9. Dez. 2024
·
Aufenthalt für eine Nacht
I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation.
I am stranded in Toronto. Could not make it into Tulum today. I sent a message to the property and they didn’t even bother to respond. So I guess my reservation meant nothing to them, they are happy to keep the money while I am stuck missing out on my vacation.
10
Damian
11. Jan. 2025
·
Aufenthalt für 2 Nächte
El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
El hotel me pareció increíble, tranquilo, sus áreas verdes bien cuidadas y la zona de alberca limpia. El check in fue super rápido y la habitación me resulto super acogedora. El personal muy amable y dispuesto a atender dudas y dar apoyo si uno requiere de alguna sugerencia. Muy buen hospedaje.
10
Monica
29. März 2024
·
Aufenthalt für 2 Nächte
Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum
Xscape hotel is a beautiful place to be when visiting Tulum, the comfort and design of the buildings, gardens and pool makes it a very inviting and pleasurable. Diana and Valeria the Reception Desk employees went above and beyond trying to help us make our stay more enjoyable, they gave us great suggestions on where to go, gave us a useful map when we rented a couple of their rental bikes to enjoy visiting the town. They also gave us the option to leave our belongings on our last day after we check out. Upon our arrival back,we were able to use the pool and later have access to a full bathroom,so we could freshen up and continue our trip to our next location. Their friendliness, knowledge and willingness to help us was truly appreciated. We will for sure be back to Xscape Tulum
8
JOSE LUIS ACOSTA
26. Jan. 2025
·
Aufenthalt für 2 Nächte
Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
Buena atencion, servicio rapido en recepcion y restaurante. Comodo y seguro
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KI-Zusammenfassung aktueller Gästebewertungen
Lage
Praktisch, um Tulum Centro und lokale Restaurants zu Fuß zu erreichen, obwohl die unmittelbare Straße rau wirken und der Verkehr in der Nähe sein kann; der Strand ist zeitaufwändig zu erreichen und Taxis sind kostspielig.
Ähnliche Gästebewertungen
8
Landon
20. Sept. 2025
·
Aufenthalt für 3 Nächte
The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
The wait staff was excellent. We stayed in the jacuzzi garden room…was more like a cold tub. All of downtown Tulum was within walking distance. Good selection of restaurants within a half mile.
10
Edwin
19. Juli 2024
·
Aufenthalt für eine Nacht
Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
Beautiful property, matched the Tulum vibe we all imagine. Area surrounding is very local, but it is conveniently located to the center of town. Staff was exceptional!
10
Mackenzie
4. Jan. 2024
·
Aufenthalt für eine Nacht
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
6
Svetlana
5. Jan. 2025
·
Aufenthalt für 4 Nächte
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
8
Marco
13. Jan. 2025
·
Aufenthalt für eine Nacht
Bom hotel, mas um pouco caro para o que oferece. Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante. Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h. A rua do hotel é um pouco insegura.
Bom hotel, mas um pouco caro para o que oferece. Nosso quarto dava de frente para a piscina, mas as plantas do canteiro da varanda estão tao altas que nao tem vista alguma. Frustrante. Chegamos um pouco antes do horário do check-in, mesmo assim só liberaram o quarto 20 minutos após as 15h. A rua do hotel é um pouco insegura.
10
Amy
1. Jan. 2023
·
Aufenthalt für 19.352 Nächte
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
8
Andrew
29. Dez. 2022
·
Aufenthalt für 19.349 Nächte
Well located, good value, friendly staff! would reccomend!
Well located, good value, friendly staff! would reccomend!
8
Melissa
13. Dez. 2022
·
Aufenthalt für 5 Nächte
The hotel itself is beautiful, and the staff was very helpful, especially with organizing logistics. The restaurant food is decent, and the pool is beautiful The downsides - the bed was not very comfortable, and there is A LOT of construction happening in this area of town at this time. This can be quite noisy. In addition, the main road of Tulum is nearby, and there are a lot of very loud trucks that pass by at all hours It's about a 40 minute walk from the beach; there are taxis but they are very overpriced. There are bikes that can get you there, though they are one-speed and pretty heavy. All of this would apply to any hotel in this part of town though! It's something I wish I had known beforehand though
The hotel itself is beautiful, and the staff was very helpful, especially with organizing logistics. The restaurant food is decent, and the pool is beautiful The downsides - the bed was not very comfortable, and there is A LOT of construction happening in this area of town at this time. This can be quite noisy. In addition, the main road of Tulum is nearby, and there are a lot of very loud trucks that pass by at all hours It's about a 40 minute walk from the beach; there are taxis but they are very overpriced. There are bikes that can get you there, though they are one-speed and pretty heavy. All of this would apply to any hotel in this part of town though! It's something I wish I had known beforehand though
10
Marika
28. Dez. 2024
·
Aufenthalt für 4 Nächte
Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.
Walking distance to Tulum Centro. 7 eleven, very cute cafe and many dining nearby. Very friendly receptionist.
4
Brittany
6. Jan. 2025
·
Aufenthalt für 5 Nächte
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
I booked the “luxury room” with the jetted tub for 5 nights. Before I even checked in I tried to cancel one night and they wouldn’t allow it. The street that the hotel on is pretty sketchy, but once you come into the gated areas it’s super nice! Lots of plants and a pool. The restaurant was really good. The jetted tub in the room was huge and there was not enough hot or even warm water to fill it, so we paid an extra $500 for NOTHING. It also had a super stink smell. The bathroom door was messed up, the shower didn’t have anything to block the water from going everywhere. It wasn’t the cleanest, and the bedding smelt bad like wet cloth that wasn’t dried properly. We asked them to change it and it still smelt bad. It was super loud 2/4 nights we were there. I would not recommend staying at this hotel for your entire trip, unless you want to feel like you’re roughing it. It’s not as good as the listings make it out to be and not worth the price.
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KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das hoteleigene Restaurant wird häufig für gutes Essen und Getränke sowie das hilfsbereite Personal gelobt, aber einige Gäste fanden das Frühstück einfach oder überteuert, und einige sagten, es sei nicht gut.
Ähnliche Gästebewertungen
10
Vilena
25. Aug. 2022
·
Aufenthalt für 3 Nächte
I picked the hotel on my way to Tulum, didn’t have a lot of time to look for one, this one and some others were my options and I decided to get this one, close to the Center of tulum, but not quite on the Main Street, so I wanted to be a little quiet and close to everything. And the hotel looked nice on the pictures, however when I arrived, it was even better in real life! Pickers did not do the justice. Very beautiful and nice pool and clean and lots of plants! Just looked gorgeous! The restaurant in the hotel is amazing, great look and food was outstanding! Service was so good! Enrique was great, the bartender! We asked him to be the best margaritas in town, since we strangled to find a good one while we were in Mexico, and he made the best one from whole trip! Thanks to him! Very nice guy! The breakfast was great! I literally wanted to try everything on the menu since everything we ordered was great! The atmosphere was awesome…we didn’t want to leave the hotel, but due to many things we wanted to see in tulum, we had to leave the hotel to do other things! The waitress in the morning was very nice! I don’t know her name, but she worked on the morning for breakfast! I’ll be back to this awesome hotel! We felt safe on that area. Also big thanks to the concierge guys: Brian and Jafeth! They were very nice and told us where to go and what to visit, all recommendations were great! Thanks again to everyone and We will be back!
I picked the hotel on my way to Tulum, didn’t have a lot of time to look for one, this one and some others were my options and I decided to get this one, close to the Center of tulum, but not quite on the Main Street, so I wanted to be a little quiet and close to everything. And the hotel looked nice on the pictures, however when I arrived, it was even better in real life! Pickers did not do the justice. Very beautiful and nice pool and clean and lots of plants! Just looked gorgeous! The restaurant in the hotel is amazing, great look and food was outstanding! Service was so good! Enrique was great, the bartender! We asked him to be the best margaritas in town, since we strangled to find a good one while we were in Mexico, and he made the best one from whole trip! Thanks to him! Very nice guy! The breakfast was great! I literally wanted to try everything on the menu since everything we ordered was great! The atmosphere was awesome…we didn’t want to leave the hotel, but due to many things we wanted to see in tulum, we had to leave the hotel to do other things! The waitress in the morning was very nice! I don’t know her name, but she worked on the morning for breakfast! I’ll be back to this awesome hotel! We felt safe on that area. Also big thanks to the concierge guys: Brian and Jafeth! They were very nice and told us where to go and what to visit, all recommendations were great! Thanks again to everyone and We will be back!
10
Jorge
30. Jan. 2022
·
Aufenthalt für 3 Nächte
Wonderful staff; the staff went the extra mile to make our stay pleasant, enjoyable and comfortable. Specially the reception and the restaurant staff.
Wonderful staff; the staff went the extra mile to make our stay pleasant, enjoyable and comfortable. Specially the reception and the restaurant staff.
8
Obdulia
22. Dez. 2024
·
Aufenthalt für 3 Nächte
Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera. Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
Tienen pocas opciones para comer, los paquetes de desayuno son caros, es mejor búscar opciones fuera. Las opciones individuales son muy básicas, no hay una correlación entre calidad y precio
8
Manuel
1. Feb. 2025
·
Aufenthalt für 2 Nächte
Es un lugar muy ameno. El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
Es un lugar muy ameno. El servicio de desayuno (los paquetes) y el de comida (Kukulcán roll y tacos de camarón) muy ricos!!
10
Mackenzie
4. Jan. 2024
·
Aufenthalt für eine Nacht
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
Great spot. Off the main strip and much more quiet so you can relax at night. Great little outdoor tubs on the main floor and a nice pool. Welcome drinks were fun.
6
Svetlana
5. Jan. 2025
·
Aufenthalt für 4 Nächte
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
Mixed feelings about this one. Smelly room, breakfast wasn’t good, loud at night. Location is good if you want to be in town
10
Amy
1. Jan. 2023
·
Aufenthalt für 19.352 Nächte
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
We had a fantastic stay at Xscape Tulum. Our room was lovely and very clean, the hotel location was a short walk to the main strip of shops and restaurants, the staff were all very friendly and helpful and the restaurant Casa Mia had delicious food and cocktails. Would really recommend this hotel to anyone hoping to have a relaxing stay in Tulum in a close location to the busy centre.
8
Elizabeth
11. Dez. 2024
·
Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.
Staff very friendly. Place very clean. Quiet and relaxing atmosphere. Restaurants have great food.
8
Melissa
13. Dez. 2022
·
Aufenthalt für 5 Nächte
The hotel itself is beautiful, and the staff was very helpful, especially with organizing logistics. The restaurant food is decent, and the pool is beautiful The downsides - the bed was not very comfortable, and there is A LOT of construction happening in this area of town at this time. This can be quite noisy. In addition, the main road of Tulum is nearby, and there are a lot of very loud trucks that pass by at all hours It's about a 40 minute walk from the beach; there are taxis but they are very overpriced. There are bikes that can get you there, though they are one-speed and pretty heavy. All of this would apply to any hotel in this part of town though! It's something I wish I had known beforehand though
The hotel itself is beautiful, and the staff was very helpful, especially with organizing logistics. The restaurant food is decent, and the pool is beautiful The downsides - the bed was not very comfortable, and there is A LOT of construction happening in this area of town at this time. This can be quite noisy. In addition, the main road of Tulum is nearby, and there are a lot of very loud trucks that pass by at all hours It's about a 40 minute walk from the beach; there are taxis but they are very overpriced. There are bikes that can get you there, though they are one-speed and pretty heavy. All of this would apply to any hotel in this part of town though! It's something I wish I had known beforehand though
10
Ariane
26. Mai 2022
·
Aufenthalt für 4 Nächte
Hôtel proche du centre ville mais dans un endroit calme. L’extérieur correspond parfaitement aux photos du site. Beaucoup de verdure et une très belle piscine. Il y a également un restaurant dans l’hôtel, qui propose beaucoup de spécialités et qui s’est adapté à nos demandes un peu spéciales lorsque nous sommes tombés malades. Grand merci à Carlos pour sa serviabilité !
Hôtel proche du centre ville mais dans un endroit calme. L’extérieur correspond parfaitement aux photos du site. Beaucoup de verdure et une très belle piscine. Il y a également un restaurant dans l’hôtel, qui propose beaucoup de spécialités et qui s’est adapté à nos demandes un peu spéciales lorsque nous sommes tombés malades. Grand merci à Carlos pour sa serviabilité !
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KI-Zusammenfassung aktueller Gästebewertungen
6
Julia
5. Nov. 2024
·
Aufenthalt für eine Nacht
Günstige Unterkunft. Für eine Nacht ok. Die Außenanlage ist schön und sauber angelegt. Das Zimmer ist einfach eingerichtet. Ohne Fön und Fernseher, aber mit Klimaanlage. Man hört Nachts die Straßenhunde und die vorbeifahrenden Autos.
Günstige Unterkunft. Für eine Nacht ok. Die Außenanlage ist schön und sauber angelegt. Das Zimmer ist einfach eingerichtet. Ohne Fön und Fernseher, aber mit Klimaanlage. Man hört Nachts die Straßenhunde und die vorbeifahrenden Autos.
10
Grace
16. Juni 2026
·
Aufenthalt für 2 Nächte
The place was very peaceful! Definitely go, if you want to Xscape!
The place was very peaceful! Definitely go, if you want to Xscape!
8
Maninder
6. Juni 2026
·
Aufenthalt für 9 Nächte
Represented good value. Staff were friendly and helpful. Good basic accommodation in walking distance of centre, rating given in the context of price paid. Beautiful grounds with a jungle feel. Expect charm rather than luxury. Front of property is noisy at night, try to book rooms at back of property. Works best as a base to go out from. Thanks to the hotel’s team for making us welcome.
Represented good value. Staff were friendly and helpful. Good basic accommodation in walking distance of centre, rating given in the context of price paid. Beautiful grounds with a jungle feel. Expect charm rather than luxury. Front of property is noisy at night, try to book rooms at back of property. Works best as a base to go out from. Thanks to the hotel’s team for making us welcome.
10
Guillermo erandi
30. Mai 2026
·
Aufenthalt für eine Nacht
La piscina estaba limpia, y me dejaron estar hasta las 10pm y la temperatura estaba ideal, la tina estaba limpia y con sales que estaban en el baño. Asi que disfrute mucho mi alojamiento. El personal muy amable y atento.
La piscina estaba limpia, y me dejaron estar hasta las 10pm y la temperatura estaba ideal, la tina estaba limpia y con sales que estaban en el baño. Asi que disfrute mucho mi alojamiento. El personal muy amable y atento.
10
Gilberto
21. Apr. 2026
·
Aufenthalt für eine Nacht
Nice staff who accommodated any request, beautiful setting, close to main
Nice staff who accommodated any request, beautiful setting, close to main
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 23:00
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
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Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-01: NO DATA
- 2026-11-02: 37.502177669620515USD
- 2026-11-03: 37.62963115879059USD
- 2026-11-04: 37.62963115879059USD
- 2026-11-05: 37.63218185213089USD
- 2026-11-06: 40.90675085386276USD
- 2026-11-07: 38.20205032403946USD
- 2026-11-08: 40.87468560508728USD
- 2026-11-09: 37.457901563949584USD
- 2026-11-10: 40.90675085386276USD
- 2026-11-11: 39.13939381019592USD
- 2026-11-12: 40.863816318893434USD
- 2026-11-13: 38.946203356647494USD
- 2026-11-14: 37.62963115879059USD
- 2026-11-15: 38.37377991888046USD
- 2026-11-16: 40.90675085386276USD
- 2026-11-17: 40.90675085386276USD
- 2026-11-18: 37.62963115879059USD
- 2026-11-19: 39.01226503240585USD
- 2026-11-20: 39.04858570926666USD
- 2026-11-21: 37.68218740465164USD
- 2026-11-22: 36.398919485836025USD
- 2026-11-23: 40.90675085386276USD
- 2026-11-24: 40.90675085386276USD
- 2026-11-25: 40.90675085386276USD
- 2026-11-26: 38.48263513650894USD
- 2026-11-27: 38.48263513650894USD
- 2026-11-28: 38.48263513650894USD
- 2026-11-29: 40.90675085386276USD
- 2026-11-30: 38.48263513650894USD
- 2026-12-01: 40.90675085386276USD
- 2026-12-02: 40.90675085386276USD
- 2026-12-03: 40.90675085386276USD
- 2026-12-04: 40.90675085386276USD
- 2026-12-05: 40.90675085386276USD
- 2026-12-06: 40.90675085386276USD
- 2026-12-07: 40.90675085386276USD
- 2026-12-08: 40.90675085386276USD
- 2026-12-09: 40.90675085386276USD
- 2026-12-10: 40.90675085386276USD
- 2026-12-11: 40.90675085386276USD
- 2026-12-12: 40.90675085386276USD
- 2026-12-13: 40.90675085386276USD
- 2026-12-14: 38.00220328720093USD
- 2026-12-15: 40.90675085386276USD
- 2026-12-16: 40.90675085386276USD
- 2026-12-17: 40.90675085386276USD
- 2026-12-18: 38.00220328720093USD
- 2026-12-19: 40.90675085386276USD
- 2026-12-20: 40.90675085386276USD
- 2026-12-21: 48.03340940925598USD
- 2026-12-22: 49.507398266124724USD
- 2026-12-23: 48.052789551620485USD
- 2026-12-24: 66.02382979251861USD
- 2026-12-25: 67.82393568786621USD
- 2026-12-26: 87.57507789409637USD
- 2026-12-27: 89.36947570518494USD
- 2026-12-28: 89.37518378944397USD
- 2026-12-29: 125.65391306697845USD
- 2026-12-30: 125.6772922863388USD
- 2026-12-31: 171.4499499825287USD
- 2027-01-01: 169.52984614219665USD
Die Rezeption ist zu den folgenden Zeiten besetzt:
- Montag - Sonntag: 07:30 Uhr - 21:00 Uhr
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
- Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.
- Der Pool ist von 09:00 Uhr bis 22:00 Uhr geöffnet.
Unternehmensdetails
Registrierungsnummer der Unterkunft 011-025-002783/2026
- Aufpreis für das nach Wunsch zubereitete Frühstück: ca. 8 USD bis 15 USD für Erwachsene und ca. 8 USD bis 15 USD für Kinder
- Gebühr für den Flughafentransfer: 130 USD pro Zimmer (Einzelfahrkarte)
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge
Services
Informationsschalter für Ausflüge
Reinigung
Safe
Fahrradvermietung
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Concierge Services
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Massage
Frühstück auf dem Zimmer
Familienzimmer
Aktivitäten
Pool
Garten
Reiten
Pool im Freien
Bicycle Tour Information
Gartenmöbel
Pool (Seasonal Outdoor)
Parkmöglichkeiten
Parkmöglichkeiten
Flughafen-Shuttleservice
Kostenfreies Parken
Parking Onsite
Internet
Kostenloses W-LAN