Name: Americas Best Value Inn Phenix City
Address: 905A East 280 Bypass, Phenix City, Alabama, United States of America, Phenix City, Alabama, US
Price range: $39–$73 per night
Rating: 7.07

What guests think

Across recent reviews, Americas Best Value Inn Phenix City draws mixed reactions, with guests frequently praising friendly staff and low prices but reporting widespread issues with cleanliness, maintenance, strong odors, and a generally worn property that can feel unsafe.

Rooms are basic and dated, with multiple reports of broken or missing items and noise, though some guests found comfortable beds or clean interiors. Facilities are limited: the pool is often closed, some equipment or vending machines don’t work, and breakfast is frequently unavailable despite listings. The location is convenient for Columbus and nearby activities. Expect a budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities are dated and inconsistent: the pool is often out of service, some fitness equipment and vending machines don’t work.

Related guest reviews

8

Aletrice

Mar 18, 2024

·

Stayed 3 nights

Overall our stay was amazing. We were very comfortable. The room was a nice size. It was clean. The staff was nice. The pool wasn’t working at the time of our stay and some of the fitness equipment was not working. Also when we requested extra towels we never got them. But it wasn’t a big deal because we still managed. If I had to I would stay again. Even my kids enjoyed it. Thank you to the staff for being welcoming and nice the whole time we stayed here.

4

Roy

Nov 23, 2025

·

Stayed 2 nights

No trash cans in bedroom and bathroom, no ground coffee and creamer (I had to ask staff for them), wanted Coke drink from vending machine and got Dr Pepper instead, no towel racks and ice box has crack on bottom in Room 120.

4

TerriLynn

Aug 7, 2025

·

Stayed 1 night

The hotel was not like the picture and over half of the rooms were torn apart and not done with revamp. Had to wait for a while as the host was looking for a room for us. I paid and reserved a room and they didn’t even have reserved. The coffee machine didn’t work the snacks from the vending machine were so old and tasted awful. We will not be reserving or stay at this hotel in the future.

6

Josh

Apr 30, 2023

·

Stayed 1 night

The service in and around the hotel just suck. Seems the employees care more about their own business than the guest. And they advertise a pool that has been under construction from what the clerk told me " a few times". Because of shotty jobs done to it.

8

Larry

Sep 1, 2024

·

Stayed 3 nights

They finally got the pool fixed. It was wonderful

6

Esequiel

Jun 16, 2025

·

Stayed 1 night

Facilities are old, staff attentive at check in but not at check out. Like the pool and bbq area. Convenient to see the clingstones baseball, church, 2nd in Charles and whitewater rafting.

8

Trisha

Feb 3, 2024

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Stayed 2 nights

The tub and sink were stopped up and I had to remove the lid to the toilet to flush it. Once they get that squared away it will be cool. I'd stay there again. It's an old bldg so the plumbing is not always up-to-par. It was clean and there were no bad smells. I can live with that. I was comfortable.

6

Catherine

Oct 22, 2023

·

Stayed 1 night

When we drove up to the hotel the website pictures only showed the hotel good side. Entering from other side it looked like a roach motel. A Window was boarded up with wood. Mattresses stacked up in the window. False advertisement about breakfast. No elevator, but the room where cute and clean as shown on the website. All of the staff were friendly and great.

8

Lacey

May 3, 2024

·

Stayed 2 nights

I didnt like the fact that the hairdryer in my room didnt work nor did the remote to my tv

10

Larry

Apr 22, 2024

·

Stayed 2 nights

Property is close to south commons sports complex. Its quiet. Beds are comfortable. We do not like the fact that everytime we are there the pool is being worked on

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Cleanliness

Many guests report dirty rooms and common areas, with stained linens, odors, pests, and grime; a few found their rooms clean.

Related guest reviews

2

Willie

Jun 9, 2024

·

Stayed 2 nights

Do NOT STAY HERE There were people outside all night like you were at the SPOT... Our room had hair in the tub drain ..Lots of it and even after me mentioning it to front desk and advised them that we wanted the room to be cleaned THEY DID NOT DO IT. ...there was a few baby roaches crawling in the bathroom Listen when I tell you not to say here it's not worth whatever dime you are spending Very disappointed Oh not to mention the lawn care was not kept they really need a landscaper and remodeling The bathroom is just not 🚫 a peaceful please to even use

2

Jennifer

Feb 5, 2023

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Stayed 1 night

The staff was friendly. The room was not cleaned. Found a pair of under garments in the room after checking in and bringing bags into the room. There was a lot of loitering outside the hotel in the parking lot in the front and behind the hotel.

2

Jacqueline

Feb 7, 2024

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Stayed 1 night

We did not even end up staying because we found bedbugs in the beds, so we had to search at 3am for a new hotel.

2

Heather

Oct 24, 2025

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Stayed 1 night

Roaches, the smell was terrible, the floors throughout the whole hotel was filthy when it takes a sec to clean up!

2

Abigail

Feb 10, 2024

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Stayed 3 nights

The staff were very nice... However .. do NOT stay here unless it's an absolute emergency. The dirtiest hotel room I've ever witnessed. Multiple crunchy semen stains on comforters, long hairs in the sheets, pubes on the bathroom sink, shrimp left over in the fridge. Horrific. That being said, the lady at the front desk was very nice and moved us to another room that was only half as bad but still disgusting. Loud, drug addict drama all night long outside.. One perk, lots of DoorDash options available.

2

Reagan

Jun 4, 2024

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I do not recommend staying here. We didn’t even stay it was so nasty. Sheets were stained. Mold in the shower. Nothing like the pictures. And after complaining and not staying they would not refund our money.

2

David

Nov 11, 2024

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Stayed 4 nights

Terrible, no clean, to much cucarachas, noises, mold everywhere even on toilet paper, no room service, walls are paper thin you can hear everything, no security doors are left open

2

Stephanie

Jun 2, 2024

·

Stayed 3 nights

It was not clean, lobby smelled horrible.

2

Miranda

May 12, 2025

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Stayed 1 night

When we arrived, the maintenance person at the front desk did not know hot to check us in. We waited around a LONG time to finally get someone who knew what they were doing. We had already settled into our room by the time we realized there were no towels, only 2 pillows on each bed, and the toilet was clogged. Needless to say, it was a rough night. We all left with black feet from the moldy carpet.

6

Jordan

Jan 2, 2025

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Stayed 1 night

Pretty crummy and dirty hotel. There was a chirping fire alarm out of batteries that we notified the front desk about. They were not interested in helping. Best to avoid this place and its poor service. Also, the smell of cannabis smoke was prevalent.

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Rooms

Rooms are dated and vary in condition, with recurring issues like nonworking TVs/remotes, weak AC, missing or faulty locks, and noise; some guests noted comfortable beds or spacious layouts.

Related guest reviews

4

Michael

Jun 10, 2023

·

Stayed 1 night

We arrived late afternoon 6/9/23 and checked in for a one-night stay, took our suitcase to the room, then left to meet friends for dinner. An employee was in the hall, and my husband complimented her on the cleanliness of the room. We should have looked around a bit more. When’s we returned after a long day staffing a FAIRTAX table at the Georgia GOP convention and dinner, we brushed our teeth and went to bed. The next morning, I woke up early, planning to take a shower. Oops! No shower curtain. I decided to wash my face and skip the shower. No trashcan in the bathroom. No plastic bag for dirty clothes. No lightbulbs in one of the bedside lamps. When my husband woke up and wanted to take a shower, I called the front desk, and the desk clerk brought a shower curtain within a few minutes and hung it up. My husband showered and tried to use the hairdryer. The plug was cracked and we saw green corrosion inside it. The desk clerk brought a replacement, but she would have needed a screwdriver to remover the dead dryer and mount the replacement. There is no elevator, and the stairs leading to the second floor needed vacuuming. We won’t stay here again.

4

Gregory

Oct 20, 2025

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Stayed 2 nights

I was originally staying in Auburn, but my hotel was overbooked, and there were no rooms available. I found out at 5 p.m. on a Friday, during a football weekend, so basically, there was nothing available in Auburn. A quick search on my phone showed this place had rooms, so I booked a room without reading any reviews (bad idea). The room was as others described, old, and had a weird, musty smell. However, it was relatively clean (all things considered). Then there was my card reader lock on the door. After returning from the football game at 2:00 a.m., it wouldn’t read the key. I guessed the batteries were dead, so the desk clerk had to call in someone to unlock my door. That took about 20-30 minutes, but still, it shouldn’t have happened. The property itself was terrifying. I was terrified of what was behind the hotel in the other building. That area was as sketchy as an area could be. In short, if you’re on a budget, need a large room, and don’t mind a 45-minute drive to Auburn, this place might work for you. But if you have the time and money, there are much better choices a few miles away.

4

timothy

Jun 13, 2023

·

Stayed 2 nights

Dump! Especially for the price I paid. Room was musty, tv plugged into the nearby lamp, no blackout curtains, Seedy people. And pay $5 to use a pool towel. Bathroom toilet barely flushed, toiletries were substandard. Thin bars of soap cracked during 1st use. Not worth it.

8

Dustin

Apr 2, 2025

·

Stayed 1 night

Older and needed better TV's

8

Mary-Kay

Nov 10, 2024

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Stayed 1 night

It is a budget friendly choice, but the beds are so comfortable!!

6

Sariah

Feb 14, 2024

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Stayed 4 nights

Avg hotel. Missing towels and pillow cases. Very noisy.

2

Shane A

Jul 11, 2024

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Stayed 1 night

There were cigarette burns on the sheets, microwave had a faulty electrical chord, no clasp for one of the security locks on the door.

6

James

Feb 19, 2023

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Stayed 1 night

The toliet wasn’t working right & the remote to the TV doesn’t work.

8

Lacey

May 3, 2024

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Stayed 2 nights

I didnt like the fact that the hairdryer in my room didnt work nor did the remote to my tv

10

Larry

Apr 22, 2024

·

Stayed 2 nights

Property is close to south commons sports complex. Its quiet. Beds are comfortable. We do not like the fact that everytime we are there the pool is being worked on

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Service

Staff friendliness and helpfulness are frequently praised, but others cite slow or unprofessional service, check-in delays, unfulfilled requests, and strict or discourteous checkout interactions.

Related guest reviews

10

Alyce

Sep 22, 2024

·

Stayed 2 nights

Overall we enjoyed the stay. Not gonna lie. Was kinda nervous about how the room was gonna be when we pulled up to the hotel but Once we walked in we were greeted and immediately taken care of. The lady at the front desk was very friendly and kind. Will stay there again

10

Cierra

Sep 22, 2024

·

Stayed 2 nights

The 1st night Tracy and Lee checked me and made me feel very welcomed it's til the point I left my keys in my room because I was just that comfortable with their vibes are very loving and caring for they customer and of course I can't forget about me Michelle and Joanie ( I apologize if I misspelled your name) she the property manager and I almost forgot Lee partner I didn't catch his name but all of the crew have great customer service skills, reliable, and very helpful

10

Donata

Feb 27, 2025

·

Stayed 1 night

Service was absolutely amazing. The people working are hard working and absolutely the friendliest. Above and beyond.

2

Miranda

May 12, 2025

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Stayed 1 night

When we arrived, the maintenance person at the front desk did not know hot to check us in. We waited around a LONG time to finally get someone who knew what they were doing. We had already settled into our room by the time we realized there were no towels, only 2 pillows on each bed, and the toilet was clogged. Needless to say, it was a rough night. We all left with black feet from the moldy carpet.

8

Christina

Aug 11, 2025

·

Stayed 2 nights

The property manager was very nice and the staff was very friendly and helpful with all of my accommodations.

6

Jordan

Jan 2, 2025

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Stayed 1 night

Pretty crummy and dirty hotel. There was a chirping fire alarm out of batteries that we notified the front desk about. They were not interested in helping. Best to avoid this place and its poor service. Also, the smell of cannabis smoke was prevalent.

10

Katrina

Mar 14, 2023

·

Stayed 3 nights

The front desk staff was very helpful and accommodating after my flight was delayed and I had a super late check in

4

Jason

Dec 8, 2022

·

Stayed 19,333 nights

I had to ask for towels. They had to take towels from another guest room because they didn't have any others.

2

Donald

Mar 24, 2024

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Stayed 2 nights

First of I couldn’t check cause employee was on break. Second was hardly anything worked in the room. Came back after shooting in the tournament and the bottom floor smelled like vomit. Went to check and the clerk was asleep

2

Lyndon

Dec 27, 2022

·

Stayed 1 night

I’m a platinum member with orbitz. I’ve stayed in all sorts of hotels and motels. This by far is my WORST experience. During check-in, I was told that I needed to pay higher than what was quoted by orbitz. I was able to explain my case and the front desk person let me in. When I got in my room, it wasn’t cleaned properly. Hair on sink and the hair dryer was broken. And the room wasn’t really cleaned properly with a musky smell and all. I was to tired to talk with the front desk nor ask to change room. But the check out was the worst part. I did not know that Phenix City, AL is on eastern time—coz my iPhone was still giving me central time. So at 10:30AM my iPhone time, they started harassing me to get out of my room. I explained my confusion with time and asked for 15 minute extension. The cleaner and the front desk person came back with 3 burly maintenance guys to kick me out. THiS was so rude and unhospitable! I’ve never been treated like this in any of the hotels/motels I’ve stayed at.

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Location

Convenient to Columbus, South Commons sports complex, and nearby restaurants, but several reviews mention loitering and a sketchy feel with late-night noise.

Related guest reviews

2

Jennifer

Feb 5, 2023

·

Stayed 1 night

The staff was friendly. The room was not cleaned. Found a pair of under garments in the room after checking in and bringing bags into the room. There was a lot of loitering outside the hotel in the parking lot in the front and behind the hotel.

4

Vicki

Mar 19, 2023

·

Stayed 1 night

Unsafe extended stay behind property. Blood-stained pillowcase. Cracked ceiling & grimy floor & air vent in bathroom.

6

Mark

Aug 7, 2023

·

Stayed 2 nights

Not bad… you get what you pay for… .beds were comfortable…room was clean… .staff was awesome especially JONIE… .SHE WAS AWESOME… ..i will stay there again… ..and location was good… ..OWNERS SPEND SOME $$$ AND UPDATE HOTEL

2

Amy

Aug 30, 2024

·

Stayed 2 nights

Outside the property is infested with cockroaches and inside the property as well. I will not refer anyone to stay at this place whatsoever, bad experience unsafe, people were hanging around outside by the hotel that we're not even staying there. I'll let the person at the front desk know about people hanging around and don't know if they did anything about it.

2

M'shawntis

Sep 22, 2024

·

Stayed 3 nights

Y’all need to do better with all the ppl that hang around that don’t stay there and it’s for ppl who trick never again will I stay there and all the loud noise

10

mike

May 22, 2024

·

Stayed 1 night

Nice room, clean - easy parking near lots of restaurants.

6

Esequiel

Jun 16, 2025

·

Stayed 1 night

Facilities are old, staff attentive at check in but not at check out. Like the pool and bbq area. Convenient to see the clingstones baseball, church, 2nd in Charles and whitewater rafting.

2

Roberto

Mar 16, 2025

·

Stayed 1 night

I would not recommend. They have a lot of crackheads hanging around hotel. And all types of noises up and down all night. I would not be staying there again

2

Ashley

May 27, 2024

·

Stayed 2 nights

I went to check in on friday after i got checked in i immediately checked out. The hotel smelt of Marijuana horribly and had trash all on the floors. They had squatters all over the premises that were drunk and doing drugs. We went up there with pur 6 month old granddaughter. Again we left immediately from feeling unsafe and disgusted. We have been trying to get our money back but they have not reaponded yet. When we spoke to the clerk he saidhe would tell his manager but haventheard anything.

10

Larry

Apr 22, 2024

·

Stayed 2 nights

Property is close to south commons sports complex. Its quiet. Beds are comfortable. We do not like the fact that everytime we are there the pool is being worked on

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Dining

Breakfast was often not provided despite being advertised, with coffee only, and vending machines were unreliable or stocked with stale items; many relied on nearby dining or delivery.

Related guest reviews

10

Larrecco

Sep 28, 2025

·

Stayed 1 night

There was no breakfast. Only coffee. That's the only had pay. These places don't need to say they offer breakfast when they don't

4

Roy

Nov 23, 2025

·

Stayed 2 nights

No trash cans in bedroom and bathroom, no ground coffee and creamer (I had to ask staff for them), wanted Coke drink from vending machine and got Dr Pepper instead, no towel racks and ice box has crack on bottom in Room 120.

4

TerriLynn

Aug 7, 2025

·

Stayed 1 night

The hotel was not like the picture and over half of the rooms were torn apart and not done with revamp. Had to wait for a while as the host was looking for a room for us. I paid and reserved a room and they didn’t even have reserved. The coffee machine didn’t work the snacks from the vending machine were so old and tasted awful. We will not be reserving or stay at this hotel in the future.

2

Abigail

Feb 10, 2024

·

Stayed 3 nights

The staff were very nice... However .. do NOT stay here unless it's an absolute emergency. The dirtiest hotel room I've ever witnessed. Multiple crunchy semen stains on comforters, long hairs in the sheets, pubes on the bathroom sink, shrimp left over in the fridge. Horrific. That being said, the lady at the front desk was very nice and moved us to another room that was only half as bad but still disgusting. Loud, drug addict drama all night long outside.. One perk, lots of DoorDash options available.

10

mike

May 22, 2024

·

Stayed 1 night

Nice room, clean - easy parking near lots of restaurants.

10

Hedy Beth

Feb 2, 2024

·

Stayed 1 night

It was good for the price. I was happy they had HBO and a coffee maker in the room.

2

Nicholas

May 11, 2024

·

Stayed 4 nights

Maintenance man tried to walk into room when there was clearly a sign on the door that said do not disturb. Lot's of people smoking weed. Hotel reaked of it. Had to do laundry because all of my things stunk from the hotel. Itching all night, probably from bugs. Slamming doors all hours of the night. Literally the only thing that worked was the fridge. No towels, no breakfast, the most uncomfortable beds I've ever slept on. Literally my back/neck is still killing me. needles to say i probably would of been better off sleeping in my car and saving the money for the week.

6

Catherine

Oct 22, 2023

·

Stayed 1 night

When we drove up to the hotel the website pictures only showed the hotel good side. Entering from other side it looked like a roach motel. A Window was boarded up with wood. Mattresses stacked up in the window. False advertisement about breakfast. No elevator, but the room where cute and clean as shown on the website. All of the staff were friendly and great.

4

Melonie

Sep 24, 2023

·

Stayed 1 night

We arrived 45 minutes early, I didn't except to be able to check in but it was worth a try. Joanie said rooms wouldn't be ready til 3 or a little after so we went to eat. We got back a few minutes after 3. Our room wasn't ready. They said it would be a few minutes but we didn't get in our room til 3:40. Joanie went above and beyond to help housekeeping get rooms ready. They must really be short staffed. Joanie was great. This is a dated hotel but clean. I was most disappointed because there was NO BREAKFAST. It was advertised as having breakfast included but was told because of covid it was not available. That's nonsense. We've stayed in several hotels since covid and breakfast was served! That's one of the reasons we booked there. But like i said earlier, you get what you pay for!

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Month	Average price
January	$58
February	$63
March	$67
April	$64
May	$61
June	$66
July	$72
August	$75
September	$62
October	$66
November	$62
December	$55

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $69	3 $70
4 $73	5 $66	6 $67	7 $68	8 $66	9 $69	10 $70
11 $66	12 $67	13 $47	14 $47	15 $39	16 $46	17 $39
18 $39	19 $51	20 $47	21 $48	22 $48	23 $48	24 $46
25 $46	26 $45	27 $50	28 $48	29 $48	30 $48	31 $48

Americas Best Value Inn Phenix City

Prices for Americas Best Value Inn Phenix City

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible

Suite, 2 Queen Beds

Room, 1 King Bed

Room, 2 Queen Beds

Suite, 1 King Bed

Guest reviews of Americas Best Value Inn Phenix City

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Americas Best Value Inn Phenix City

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $57	21 $56	22 $57	23 $57	24 $56	25 $68	26 $68
27 $57	28 $59	29 $59	30 $56