Is breakfast offered at the hotel?

Yes, breakfast is available on-site. Specific details about the type of breakfast and associated costs are not provided.

What are the check-in and check-out times?

Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability and costs are not mentioned.

What is the hotel's location in relation to key landmarks?

The hotel is located in Shinjuku, Tokyo, near a metro station, with great shopping options. Notable landmarks such as Omoide Yokocho and Meiji Jingu Shrine are nearby, and public transportation is easily accessible with Shinjuku-sanchome Station just steps away and Shinjuku-gyoemmae Station a 5-minute walk.

What are the hotel's policies regarding children?

Children are allowed at the property, but specific details regarding the minimum age for free stays are not provided.

Tokyu Stay Shinjuku - Comfortable Hotel in Tokyo

Average nightly price at Tokyu Stay Shinjuku by month, last 12 months (USD)
Month	Average price
January	US$136
February	US$146
April	US$139
May	US$139
June	US$170
July	US$463
August	US$357
September	US$177
October	US$229
November	US$233
December	US$197

What guests think

At Tokyu Stay Shinjuku, reviewers highlight a superb Shinjuku Sanchome location near multiple train lines and countless eateries, compact rooms with practical touches like in-room washer/dryers and microwaves, and generally friendly, helpful staff supporting smooth stays and luggage needs.

Many praise very clean rooms and good soundproofing despite the lively neighborhood. Recurring drawbacks include dated or scuffed interiors, intermittent Wi-Fi or air-conditioning issues, limited housekeeping, and mixed feedback on the paid breakfast and early check-in fees. Expect a practical, no-frills base ideal for exploring Tokyo.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent praise for in-room washer/dryers and microwaves, plus handy lobby perks like free coffee and amenities; vending and ice machines also noted. A few guests reported unstable Wi-Fi.

Related guest reviews

10

sheree

9 Dec 2023

·

Stayed 3 nights

In room washer/dryer was very convenient. In addition very close to train station

10

Michael

17 Jun 2024

·

Stayed 4 nights

This was a great hotel close to transit and dining and convenient stores also the room came with a washer and dryer, which was very helpful. Did not have to bring lots of clothes. could wash every day. Had a ice machine and vending machines in ground lobby.

10

John

2 Oct 2025

·

Stayed 5 nights

There are plenty of places to very close by, as well as a 7-11 and Family Mart. Although there is lots of activity in the surrounding streets, the hotel is very quiet. Free coffee in the lobby from 6am - 12midnight. Walking distance to all of the heavy activities (ie Omoide Yokocho, Kabukicho) and train stations. Rented a room with a washer/dryer which worked well. However, it takes about 4.5 hours to complete on load. So do laundry during bedtime. overall a very nice, safe, quiet hotel and would stay here again.

10

Wendy

27 Oct 2025

·

Stayed 8 nights

Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!

8

On Ki Angel

30 Mar 2023

·

Stayed 7 nights

整體而言是滿意，唯獨wifi 十分之差，希望能改善。

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10

Joakim

23 Sept 2025

·

Stayed 6 nights

A nice and clean hotel in an extremely nice part of Tokyo. Thousands of restaurants nearby, and easy access to public transportation. You could grab a free coffe in the reception, and the room had both a fridge and a washing machine. Staff were lovely and helped us with storing our luggage. A solid hotel recommendation.

8

Kristin

16 Feb 2023

·

Stayed 2 nights

Location was perfect. Easy walk from train station east gate. Washing machine / dryer in the room. Umbrella available for use too.

8

Craig

4 Oct 2023

·

Stayed 2 nights

This was our second Tokyu Stay experience. They provide a small room with the basics. One feature we enjoy, which isn’t available at many other hotels, is a combination washer/dryer. It won’t dry large loads quickly, but a few items at a time are fine.

10

HUAI CHEN

12 Aug 2024

·

Stayed 5 nights

Great area with nice room with washing/drying machine

8

Kwun fai

24 Aug 2023

·

Stayed 3 nights

酒店房間設有洗衣機，可以不用帶太多衣服。酒店wifi不強，有時常常斷線或無網絡。酒店位置很好，由新宿站前往大約十分鐘，附近街道也算寧靜，四維也有大量食市，也很近歌舞伎町。酒店隔音算是一般，但浴室門設計比較反常的向外開。房間也算是一般不過在東京郁是差不多大小

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Cleanliness

Rooms are often described as very clean or spotless, but several guests noted scuffed walls, occasional odors, and isolated maintenance issues like bathroom hairs or AC leaks. Limited housekeeping between full cleans can affect tidiness on longer stays.

Related guest reviews

10

Carlos

2 Nov 2025

·

Stayed 3 nights

Everythig was spotless. The staff was very helpful and courteous.

10

Tommy K

23 Dec 2024

·

Stayed 5 nights

The hotel staff was fluent in English. The rooms were not too clean as there were definitely stains on the walls. Overall it wasn’t a bad place because of location. Will consider coming back here next time.

8

Suzanna

9 Jun 2023

·

Stayed 7 nights

Super convenient location and friendly staff. However, even though the washroom and bed looked clean, the rest of the room didn’t necessarily feel clean. The room had a stale/wet smell that bothered us for the first few days that we eventually got used to. The smell was worse when the warm air conditioning was turned on (which was easily avoidable since we didn’t need it after using it once). This isn’t to say I wouldn’t recommend this property; the location is very convenient and is overall not a bad place to stay. The washer is a huge bonus. We wished they had a water dispenser in the lobby but not the most important. If you’re looking for modern and/or a bit of luxury, this isn’t it, but definitely a great option for convenience.

4

Goran

14 Sept 2023

·

Stayed 7 nights

The room was not clean and the ac unit kept dripping water.

6

CHI HONG

20 Dec 2022

·

Stayed 19,339 nights

很近新宿站的酒店，但覺得性價比不算高；基本沐浴設施齊全，入住時見到浴室地上有多條髮絲；房間也不算太小，惟浴室空間不算太大，放洗浴用品的地方不是太多。沒有衣櫃，但有洗衣機(可乾衣)方便自己洗衫。

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10

leif jonny

14 Nov 2025

·

Stayed 1 night

Spotless room. Helpful staff. Laundry in the room. Can’t get any better.

10

Anthony

17 Nov 2025

·

Stayed 4 nights

Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.

10

leif jonny

14 Nov 2025

·

Stayed 2 nights

Spotless room. Helpful staff. Washer in the room. Great location.

4

Michaela

29 Sept 2024

·

Stayed 1 night

This hotel looks very different than the photos, the room smelled like old feet, it was dated and even the walls were dirty. The worst part was the air conditioner had constant water pouring from it causing the entire floor and carpet to be wet.

6

Abiola

9 Nov 2024

·

Stayed 4 nights

Great location. Need to improve on cleanliness.

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Rooms

Rooms are compact by Tokyo standards, with quiet interiors despite the busy area; some larger twin layouts feel more spacious. A number of reviews mention dated decor, limited views, and occasional Wi-Fi or air-conditioning issues.

Related guest reviews

8

Morrigan

7 Nov 2025

·

Stayed 6 nights

Staff was very friendly upon check in. Our room was on the small side, but this was as expected for Tokyo. In future I would probably try to get a larger room than the semi-double for a couple of tall adults. Location was very convenient. Close to Shinjuku station and withing walking distance of many good restaurants. The room was fairly comfortable, though the mattress was on the very firm side and there were some scuffs on the walls that showed a bit of age. However, having a washer/dryer in the room was very convenient. Towels and garbage are changed upon request, and it was easy to do so.

8

Yeow Chong

18 Oct 2023

·

Stayed 6 nights

The location was amazing, being close to a subway station and major shopping outlets. However the wifi is not very stable, with frequent disconnections.

10

Joanne

26 Oct 2024

·

Stayed 3 nights

Was a great location great staff always lovely and helpful. Nice little room the only thing wrong was the aircon didn’t work . But we also didn’t complain about it either so it probably could’ve been fix it we did but only had 3 nights and still really enjoyed our stay. End of October great time to visit so convenient. Will recommend it to friends and family

10

Anthony

17 Nov 2025

·

Stayed 4 nights

Excellent location. Close to Shinjuku Station. Tons of food, drink, and shopping options nearby. Room size is typical for what you get in Tokyo. Very clean. Excellent and friendly staff. The only criticism is that the rooms are a bit dated.

6

Hasan

9 Jul 2025

·

Stayed 5 nights

Amazing location for Tokyo right next to a train/metro station which is a must but sadly the rooms are tiny. If you’re staying in Tokyo for a while the economy rooms are too small for 2 people, so worth booking a twin room for the extra space.

6

Junko

23 May 2025

·

Stayed 2 nights

Steps from the Shinjuku san-chrome subway stop, well located a block behind the Main Street behind Isetan department store. Lots to see, do, eat within a few blocks. Room was very small and impossible to open a clamshell suitcase except on the bed. Window looked out on a wall of pipes only a foot or so away from the window, making the room dark even in daylight. Step up into the bathroom was high, so be careful not to stub your toes getting up into bathroom at night. English communication depended on who was on duty; Japanese communication was good. Breakfast buffet next door at cafe.

8

Jan

18 Mar 2025

·

Stayed 4 nights

The property is located in a busy street full of restaurants. You can't hear any noise from the room. Shinjuku Sanchome station is about 1 min walk to C3 entrance and less than 10 mins walk to Shinjuku station. The room is descent size and can accommodate multiple luggage. Amenities are descent and the staff are helpful

8

Hannah

24 Apr 2025

·

Stayed 3 nights

Great location right by a bunch of good restaurants, a few mins walk to Shinjuku station, shopping, golden gai and the stunning national garden. Solid 3 star hotel experience. I stayed twice, in a smaller single room and a larger double (with washer). The bed was comfortable and bathroom fine, even in the smaller single room. I never got the air conditioning to get cool enough though in either room, even after grabbing the instructions in English from the lobby (I don’t see why these aren’t in the room…) and resorted to opening the window. The furniture/fittings are a little tired/worn. On balance worth the money for the location. Note if you don’t have a washer in your room there are no shared laundry facilities.

10

Carolyn

12 Sept 2023

·

Stayed 6 nights

This plain room was just what we needed for our Tokyo stay. Lots of shopping and dining in the area. The twin room was just big enough for us as a couple, and the AC worked well in the hot weather. Loved being very close to transit. Only downside was the window was frosted glass. It was good for privacy, but would have been nice to see out, and that was a very minor thing. We would stay here again.

8

Montgomery

2 Nov 2025

·

Stayed 4 nights

Clean room, the staff was very helpful and spoke some English. The washer dryer combo was a little small, but got the job done. Rooms are quite small, but that’s to be expected in Tokyo. Location was definitely the highlight. Super convenient and right in the mix of Shinjuku!

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Service

Service is widely described as friendly, helpful, and English-capable, with staff assisting on luggage shipping and reservations. Some guests experienced strict policies or lapses (early check-in fees, occasional unhelpful front desk, slower resolution of issues).

Related guest reviews

10

Gary

2 Jan 2026

·

Stayed 1 night

Staff are very helpful. Service are excellent!

10

Douglas

14 Nov 2025

·

Stayed 4 nights

Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.

4

Naoko

16 Nov 2025

·

Stayed 1 night

Breakfast was terrible, should have been half price. Front desk on Sunday was unfriendly.

10

Rune

13 Oct 2025

·

Stayed 5 nights

Bra med vask/tørk på rommet. Veldig hjelpsomme folk I resepsjonen.

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10

Paul Martin

21 Jun 2025

·

Stayed 3 nights

Staff attentive and helpful.

6

Karan

27 Apr 2025

·

Stayed 1 night

The hotel’s location is excellent — just a minute’s walk to Shinjuku Sanchome Station, with plenty of restaurants all around. Everything you need is within walking distance: Shinjuku main station, the express airport bus stop, and even a Family Mart just a few meters away. The room had a good-sized window and even a washer-dryer, which was super convenient. Breakfast featured great Japanese dishes, although there were no alternative milk options like soy — but Starbucks was just a minute away, so it wasn’t a big issue. Now for the downsides: After a long flight, we arrived early and asked to check in at 2 PM instead of 3 PM. The room was ready, but they still charged about $20 for the extra hour. Understandable, but a little disappointing considering the room was available. The biggest issue, however, was the bed — the mattress felt very cheap and springy, and we couldn’t sleep well at all. Also, the room walls had visible marks, likely from luggage. And just a heads-up: like many hotels in Japan, there were no night pajamas or complimentary skincare products provided. Overall, it was okay for one night, but I wouldn’t stay longer because of the bed.

10

Jonathan

8 Oct 2025

·

Stayed 4 nights

Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁

10

Gilles

4 Mar 2025

·

Stayed 6 nights

The staff was very helpful with booking reservations for other activities also.

10

Rachel

24 Oct 2025

·

Stayed 2 nights

I heard staff speaking english and chinese very well. Location is very close to the train station. They helped shipped our luggages to our next hotel. Room is reasonably sized and bathroom was nice. I would stay here again!

6

Alexandra

23 Sept 2025

·

Stayed 4 nights

This hotel relies to heavily on its convenient location and larger western style rooms. This hotel lacks the Japanese hospitality that we got used to during our stay which was 3 weeks and this was our 8th and last hotel of our trip. We found our front desk checkin person was very short with us, housekeeping only would change towels and garbage for our entire stay upon being requested-which was 4 nights. The part that really got me was we asked for a later check out (by an hour) and then we were told if we wanted an extra hour we would have to pay 50% of one nights stay to do so. One night we accidentally forgot a room key to get back in and front desk staff informed us we would need to pay $20 cash if we didn’t return both keys at check out. There’s too many hotels conveniently located near train stations this isn’t the only one in all of Tokyo so I’d give another hotel a try first before booking here again.

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Location

Exceptionally central in Shinjuku Sanchome, steps from the subway and a short walk to JR Shinjuku, with countless restaurants and shops nearby. Despite the lively streets, many found the hotel area safe and rooms generally quiet.

Related guest reviews

10

Robert

7 May 2025

·

Stayed 3 nights

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!

10

Matthew

12 Feb 2025

·

Stayed 3 nights

Great hotel in a very good location, super walkable to all the local sights and public transport. Room was comfy and clean and a good size given the area. I would definitely consider staying at this hotel again

10

Douglas

14 Nov 2025

·

Stayed 4 nights

Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.

10

Melanie

6 May 2025

·

Stayed 3 nights

Convenient location! Just around the corner from an entrance to the Shinjuku Sanchome station. We walked from our hotel to everything we wanted to see in Shinjuku as well as down to the Meiji Shrine. Loved that in this particular area there were smaller restaurants and we found some of the best food right next to the hotel.

10

Janie

18 Aug 2025

·

Stayed 2 nights

Easy check-in and out and gorgeous views from the top floor. Really enjoyed our stay here! In-room laundry was our decision point, was super helpful for us but the standard load time is 4 hours FYI. Spacious room and bathroom, free coffee but expensive breakfast which we skipped. Plenty of convenience stores nearby. Area seemed great for restaurants as well, although we had dinner plans in another neighborhood. Very convenient to Shinjuku station and easy to get around to all of Tokyo from there.

10

TAE HOON

19 Jun 2025

·

Stayed 2 nights

Great location and great staff. Walkable to Shinjuku station.

10

Jason

21 Dec 2025

·

Stayed 1 night

Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.

10

Charles

26 Feb 2025

·

Stayed 3 nights

Super convenient stay

10

Isaac

6 Aug 2024

·

Stayed 3 nights

Excellent location. Very close to Iseten and Marui… Although not very close to Shinjuku JR, Sancho mei metro is very convenient too. There are many local restaurants around

10

Dylan

20 Jul 2025

·

Stayed 2 nights

Near a train station, has plenty of food options around, convenience stores, well within walking distance of many shopping options too!

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Dining

On-site breakfast is served next door and feedback is mixed: several guests enjoyed the variety and Japanese options, while others found it poor value or disappointing. Many chose to skip it given nearby alternatives.

Related guest reviews

10

Christopher

1 Jan 2025

·

Stayed 1 night

Everything was great just don’t choose the breakfast option which is served next door at a bar and terrible.

8

Diana

9 Mar 2023

·

Stayed 4 nights

This was a great location, 7 min walk to shinjuku station. Friendly staff. The breakfast was ok not a big fan. The rooms were small so if you just need place to lie your head this is great.

4

Naoko

16 Nov 2025

·

Stayed 1 night

Breakfast was terrible, should have been half price. Front desk on Sunday was unfriendly.

8

Kamille

19 Sept 2025

·

Stayed 3 nights

About 8 minutes walk from main train station in Shinjuku. Nice area with lots of dining options. Room itself was smaller than expected. The bathroom had an odd smell but was clean otherwise. Breakfast included was very good and lots of options. Nothing fancy but good for staying in Tokyo.

10

Wendy

27 Oct 2025

·

Stayed 8 nights

Conveniently located near subway station, lots of shopping within walking distance, English speaking staff friendly and helpful, breakfast was delicious with a nice selection. Washer/dryer in room was a plus!

10

Karen

9 Oct 2025

·

Stayed 5 nights

Excellent location, great for transport to anywhere, close to lots of dining options. In a quiet area away from the lively part but close enough to walk into in about 5 minutes. Very clean, good facilities very helpful and friendly staff. Breakfast is in restaurant opposite with great selection and quality food and drink choices. Would definitely recommend and stay here again.

8

Luis

8 Nov 2023

·

Stayed 5 nights

Tiene una buena ubicación muy cerca de la estación de trenes y de varias líneas del metro. La habitación cuenta con lavadora y horno de microndas lo cual es muy bueno para viajes de largo plazo. El desayuno podría ser mejor, es muy sencillo.

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8

Lars

21 May 2023

·

Stayed 14 nights

Great service and nice area. Breakfast could improve.

8

David

28 Aug 2025

·

Stayed 6 nights

Good: excellent location, staff helpful, fast wifi, excellent breakfast Bad: check in experience - room was ready at 2.15 pm, but we (after long overnight flight) were not allowed into it till formal check in time of 3pm without an additional payment. Restaurant serves a good breakfast but is a riop off in the evening,

8

MARYCHU

23 Sept 2025

·

Stayed 4 nights

Property is close to restaurants, walkable to shopping, convenient. Breakfast was good with plenty of options. The room was small. Shower pressure very good but the overhead rain shower was not extended enough, was too close to the wall I cannot use the shower. I wash bathe using the handheld. Room 1109

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11 $436	12 $307	13 $465	14 $275
15 $341	16 $233	17 $213	18 $201	19 $218	20 $376	21
22 $256	23 $228	24 $214	25 $285	26 $310	27 $346	28 $446
29 $284	30 $195

Su	Mo	Tu	We	Th	Fr	Sa
		1 $262	2 $189	3 $196	4 $256	5 $335
6 $184	7 $178	8 $179	9 $186	10 $192	11 $218	12 $322
13 $180	14 $196	15 $187	16 $179	17 $192	18 $196	19 $261
20 $194	21 $212	22 $219	23 $226	24 $249	25 $261	26 $294
27 $282	28 $305	29 $602	30 $599	31 $625

Tokyu Stay Shinjuku

Prices for Tokyu Stay Shinjuku

Monthly average prices

About this property

Location

Room options

【Renewal】Signature Family High Floor

【Renewal】Deluxe Twin Room

【Renewal】Deluxe Twin High Floor

【Renewal】Superior Queen Room

【Renewal】Family Room

【Renewal】3Chome Collective Twin

【Renewal】King Room

Guest reviews of Tokyu Stay Shinjuku

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Tokyu Stay Shinjuku

Considering this hotel for your Tokyo trip?

Prices for upcoming dates