Orange Resort

Good experience.Good location and the staff are kind ,friendly. I like the sea view’s room. Especially,includ airport pick up and drop off.

Nice breakfast. Good pool area. Hotel situated just on the beach.

Room was acceptable, breakfast room should be renovated. Options for breakfast was wide enough but maybe quality below average

5 stars location, 2 stars rooms. The outside is great. Nice lay out garden, on the beach, very nice. Quiet and 2 minutes walk to the main road. Very nice. The room is another story. The mattress are as hard as a board. I have travel in Asia in small boutique hotel and never saw that bad before. Not sure why would they choose that for a place that seems to cater to a Caucasian clientele. The shower was sub par. A cheap shower head, hooked to 1 inch bracket, barely holding. No water pressure, water bearly coming out a few inches. They didn't have hand towel, just body towel. Although the temperature was not very hot, the A/C would barely reach 23.5C at maximum cool. Not a problem for us, but some people would mind. Our whole trip was shifter 2 days because our airline cancelled our flight. The resort wouldn't accommodate us and shift our reservation 2 days later while staying 2 days longer. So we decided to stay at a different hotel for the last two days in Phu Quoc. Although the new place cost like $32 per night, the room was at a totally different level, not even comparable. Yes the location was not as good, but it was much, much better

Amenities were very run down, it’s not a very child friendly resort each day at breakfast my child couldn’t sit on high chair that was full of ants even after telling staff they did nothing about it. Also one day while we were away we get a text saying a towel has a stain which we did not do, they state that they tried several cleaning methods and stain won’t come out. We advised them that it was an old stain that had already been there, but because we did not inspect all our towels they are making us pay for the whole towel, it’s very poor on their end and so cheap, overall I wouldn’t stay there again even the transfer ride we were squashed in the car