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Matsuzakaya Honten


Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Massage

  • Housekeeping

  • Garden

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Matsuzakaya Honten, travellers consistently praise exceptionally warm, attentive service, serene hot spring baths (including easy-to-book private onsens), and spacious traditional rooms, while many enjoy the high-quality kaiseki meals, noting they are very traditional and may not suit everyone.

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Facilities

Great

Cleanliness

Clean

Location

Peaceful

Dining

Excellent

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10

Wilson

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8 Apr 2026

·

Stayed 2 nights

The room was super clean, staff was excellent in making us felt at home
The room was super clean, staff was excellent in making us felt at home

10

Kelvin

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7 Feb 2026

·

Stayed 2 nights

The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.

10

Jordan

EXP-logo

17 Jan 2026

·

Stayed 2 nights

The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!
The accommodations were outstanding. Exactly what I wanted. It felt very traditional while also having modern amenities. Loved the traditional clothing they gave us, the private onsen we had, and the kaiseki meals. If you want a cultural experience but with modern comforts, this is the place!

10

Diego

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21 Dec 2025

·

Stayed 1 night

Old vibes, awesome place
Old vibes, awesome place

10

David

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2 Nov 2025

·

Stayed 1 night

Great
Great

Ashinoyu 57, Ashinoyu, Hakone, Ashigarashimo District, Japan

Location

Located in Ashinoyu, a neighborhood in Hakone, Matsuzakaya Honten is in the mountains and in a national park. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 19:00

Before 11:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, free parking is available on-site.


Check-in is from 15:00 until 19:00, and check-out is at 11:00.

The property is located in Ashinoyu, a neighborhood in Hakone, surrounded by mountains and within a national park, close to attractions like Lake Ashi and Fuji-Hakone-Izu National Park.


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