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Based on 372 verified reviews
AI-generated summary based on recent guest reviews
At Matsuzakaya Honten, travellers consistently praise exceptionally warm, attentive service, serene hot spring baths (including easy-to-book private onsens), and spacious traditional rooms, while many enjoy the high-quality kaiseki meals, noting they are very traditional and may not suit everyone.
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Wilson
8 Apr 2026
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Stayed 2 nights
Kelvin
7 Feb 2026
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Stayed 2 nights
Jordan
17 Jan 2026
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Stayed 2 nights
Diego
21 Dec 2025
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Stayed 1 night
David
2 Nov 2025
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Stayed 1 night
Located in Ashinoyu, a neighborhood in Hakone, Matsuzakaya Honten is in the mountains and in a national park. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater.
More location infoYes, free parking is available on-site.
Check-in is from 15:00 until 19:00, and check-out is at 11:00.
The property is located in Ashinoyu, a neighborhood in Hakone, surrounded by mountains and within a national park, close to attractions like Lake Ashi and Fuji-Hakone-Izu National Park.
Instant AI responses are based on hotel information