Is parking available at the property?

Self parking is available on-site for a fee of EUR 35 per night. Valet parking is also offered. Please note that parking is limited and reservations may be required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 24 for adults and EUR 12 for children.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Are airport shuttle services available?

Airport shuttle services are available for a fee, but specific pricing and arrangements should be confirmed with the property directly.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Andorra la Vella, just a 4-minute walk from Illa Carlemany Shopping Center and a 10-minute walk from Pyrenees Andorra Shopping Centre. It is also 0.6 mi (1 km) from Caldea Spa and 0.8 mi (1.2 km) from Carmen Thyssen Museum.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Grand Plaza Hotel & Wellness in Andorra la Vella

Average nightly price at Grand Plaza Hotel & Wellness by month, last 12 months (USD)
Month	Average price
January	US$306
February	US$303
March	US$215
April	US$203
May	US$196
June	US$193
July	US$199
August	US$224
September	US$198
October	US$208
November	US$216
December	US$360

What guests think

At Grand Plaza Hotel & Wellness, travelers highlight a central shopping-and-dining location, friendly staff, and spacious modern rooms, while some note pricey or uneven dining and occasional housekeeping lapses or overpowering fragrances.

The spa is widely praised, but guests report limited hours, required reservations, and at times noisy or slippery areas. Operations sometimes felt understaffed, leading to slow bar service or difficulties booking treatments, and one guest reported street noise in a room. Overall, the stay balances upscale comfort with a few operational caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa and overall facilities earn frequent praise. Drawbacks include limited spa hours and required reservations, occasional crowding or slippery floors, and mixed experiences with valet parking and bar speed.

Related guest reviews

6

Henrik

20 Oct 2024

·

Stayed 2 nights

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.

8

Ignacio

11 Dec 2023

·

Stayed 2 nights

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

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8

Mr

16 Apr 2023

·

Stayed 1 night

Ubicacion perfecta, el servicio de aparcamiento no estaba en su lugar, por lo que no dejé el vehículo en el aparcamiento, después me buscar aparcamiento exterior me solicitaron ir a buscar el vehículo para que me aparcaran el vehículo. La temperatura del agua de la ducha era relativamente tibia, si te gusta darte una ducha caliente en este hotel no lo conseguirás. El servicio de bar, lento por falta de personal. Muy amables en la recepción y a la salida, detalle de salida para acompañar el viaje. Ofrecen uso de SPA del cual sería ideal tener la información previa para poder llevar ropa de baño.

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6

Claudio Hernan

22 Nov 2023

·

Stayed 1 night

Bonito pero con un horario de SPA limitado

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10

Susan

13 Oct 2025

·

Stayed 2 nights

Very nice facility with great staff service. Room large and comfortable.

10

Tracy

4 Dec 2023

·

Stayed 2 nights

Luxurious and the spa is top of the line! So close to fantastic shopping.

6

Laurence

17 Jun 2023

·

Stayed 1 night

I bought a package including a suite and a spa visit. At check-in they said I had to call a number to reserve my spa time, but I called many times to reserve the spa time and a massage but could not get a reservation. Consequently I never got to use the spa package that was part of what I paid for.

10

Katherine

1 May 2023

·

Stayed 2 nights

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.

10

Jordi

7 Jul 2023

·

Stayed 2 nights

Fué una gran experiencia. Desde la llegada hasta la salida. Las habitaciones insonorizadas, el servicio impecable, el aparcacoches, la zona de Spa,... todo genial

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10

Shelley

27 Sept 2025

·

Stayed 1 night

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Guests often describe the hotel as very clean. A few noted overpowering fragrances or missed spots (e.g., debris under beds) and one mention of lukewarm shower water.

Related guest reviews

4

Francy

11 Nov 2024

·

Stayed 3 nights

Tenía demasiado ambientador, limpian con productos muy químicos cancerígenos. Exceso de Ambientador muy impregnado desde la entrada hasta las habitaciones y ponen este ambientador en los cogines del sofá, muy bruta esta cosa. Te marea

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8

Ignacio

11 Dec 2023

·

Stayed 2 nights

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

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10

Alessandra

27 Feb 2026

·

Stayed 4 nights

Equipe cordial e disponível para tudo. Hotel muito cheiroso, muito limpo e muito confortável. No checkout eles nos deram águas e chicletes para a viagem. Café da manhã bem farto.

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10

Maxim

1 Dec 2025

·

Stayed 1 night

Súper limpio bien cuidado buena atención y buen restaurante

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10

Paige

17 May 2024

·

Stayed 2 nights

Confortable and clean

8

Mr

16 Apr 2023

·

Stayed 1 night

Ubicacion perfecta, el servicio de aparcamiento no estaba en su lugar, por lo que no dejé el vehículo en el aparcamiento, después me buscar aparcamiento exterior me solicitaron ir a buscar el vehículo para que me aparcaran el vehículo. La temperatura del agua de la ducha era relativamente tibia, si te gusta darte una ducha caliente en este hotel no lo conseguirás. El servicio de bar, lento por falta de personal. Muy amables en la recepción y a la salida, detalle de salida para acompañar el viaje. Ofrecen uso de SPA del cual sería ideal tener la información previa para poder llevar ropa de baño.

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10

Zygmunt

8 Mar 2023

·

Stayed 1 night

Good location; very clean and modern; fabulous staff - very helpful and friendly

10

JOSE ERNESTO CISNEROS

24 Jul 2022

·

Stayed 1 night

Muy bonita, limpia y sus empleados muy atentos.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are widely described as spacious, modern, and comfortable, with suites notably large.

Related guest reviews

8

Ignacio

11 Dec 2023

·

Stayed 2 nights

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

Translate

10

Alessandra

27 Feb 2026

·

Stayed 4 nights

Equipe cordial e disponível para tudo. Hotel muito cheiroso, muito limpo e muito confortável. No checkout eles nos deram águas e chicletes para a viagem. Café da manhã bem farto.

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10

Janie

17 Sept 2024

·

Stayed 1 night

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!

10

Paige

17 May 2024

·

Stayed 2 nights

Confortable and clean

8

Fern

8 May 2023

·

Stayed 3 nights

Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.

10

Jose Valter

5 Mar 2023

·

Stayed 6 nights

Excelente hotel. Serviço impecável. Cuido com a sustentabilidade é muito confortável. Estivemos diversas vezes é a renovação dele ficou muito boa.

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10

Marc

12 Jul 2023

·

Stayed 1 night

The reception staff were extremely professional. A lovely room!

10

Susan

13 Oct 2025

·

Stayed 2 nights

Very nice facility with great staff service. Room large and comfortable.

10

Jordi

7 Jul 2023

·

Stayed 2 nights

Fué una gran experiencia. Desde la llegada hasta la salida. Las habitaciones insonorizadas, el servicio impecable, el aparcacoches, la zona de Spa,... todo genial

Translate

10

Shelley

27 Sept 2025

·

Stayed 1 night

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Service

Service is consistently praised as friendly, professional, and accommodating, with smooth check-in and thoughtful touches. Some guests experienced understaffing or challenges around spa bookings/enforcement and restaurant or bar service.

Related guest reviews

10

Michael

9 May 2023

·

Stayed 1 night

Lovely hotel. Staff was very accomodating and nice. Ubfortunately there wasnt enough staff. Apparently they laid off many staff shortly before we arrived.

10

Barry

7 Sept 2024

·

Stayed 2 nights

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!

6

Henrik

20 Oct 2024

·

Stayed 2 nights

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.

10

Michel

17 Nov 2024

·

Stayed 1 night

Super hôtel je recommande Personnel toute accueillant Service réactif et impecable

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10

Karthiga

7 Oct 2024

·

Stayed 2 nights

Best staff I've ever met.

10

Alessandra

27 Feb 2026

·

Stayed 4 nights

Equipe cordial e disponível para tudo. Hotel muito cheiroso, muito limpo e muito confortável. No checkout eles nos deram águas e chicletes para a viagem. Café da manhã bem farto.

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10

Janie

17 Sept 2024

·

Stayed 1 night

Beautiful and modern hotel. Easy and welcoming check in. Helpful staff. Room was spacious and well-appointed. We are here only one night but would definitely come again!

10

Egil Magne

27 Aug 2022

·

Stayed 1 night

Alt var bra utenom restauranten som var en katastrofe. Meget dårlig service.

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10

Tatiana

18 Aug 2024

·

Stayed 2 nights

Excellent location and friendly staff! Love Julio! He is the best!

10

Shelley

27 Sept 2025

·

Stayed 1 night

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Location

Central and very walkable, close to shopping and dining.

Related guest reviews

10

Rolando

3 Nov 2024

·

Stayed 2 nights

Muy buen hotel Muy cerca de la zona comercial

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10

Barry

7 Sept 2024

·

Stayed 2 nights

Beautiful hotel with great location and staff. The staffers are friendly, helpfulness, professional and always willing to go the extra mile. Love this Place!

10

Michel

18 Sept 2022

·

Stayed 2 nights

Bien situé et excellentes prestations

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8

Fern

8 May 2023

·

Stayed 3 nights

Great staff; very noisy location. Had to request a different room after the first night of our stay. Our request was accommodated. Enjoyed the spa facilities.

10

Jeffrey

16 Nov 2023

·

The hotel was very bright and looked amazing inside and out. And the staff was very helpful. The hotel was located near a wide range of shopping and food options.

10

Jose Valter

5 Mar 2023

·

Stayed 6 nights

Excelente hotel. Serviço impecável. Cuido com a sustentabilidade é muito confortável. Estivemos diversas vezes é a renovação dele ficou muito boa.

Translate

10

Zygmunt

8 Mar 2023

·

Stayed 1 night

Good location; very clean and modern; fabulous staff - very helpful and friendly

10

Tracy

4 Dec 2023

·

Stayed 2 nights

Luxurious and the spa is top of the line! So close to fantastic shopping.

10

Tatiana

18 Aug 2024

·

Stayed 2 nights

Excellent location and friendly staff! Love Julio! He is the best!

10

Shelley

27 Sept 2025

·

Stayed 1 night

Fabulous location in the heart of the shopping and dining areas of Andorra la Vella. Outstanding staff, hotel rooms, lounge area, and very quick elevators. Everything that we wanted to see was within walking distance. We would definitely stay here again.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant receive mixed feedback: several guests enjoyed a plentiful or excellent breakfast, while others criticized food quality, value, and slow or poor service.

Related guest reviews

6

Henrik

20 Oct 2024

·

Stayed 2 nights

Good check in, ok room, but consider the breakfast as scam. There was nothing hot at the buffet, and we were informed that we could order from a menu card, with mostly sandwich. First when i asked if they could make something else, like bacon, eggs and other stuff, it came up. I asked for sofrboiled eggs, that needed to boiled for 6 minutes. But they onky got 2-3 minutes and was raw inside. Tge becan looked liked something that had been heated under hot water and not fried. And for that they want 24 euro,and no discount for badly served food. Dont do that. Go somewhere else. We also went to the spa. I like spa, to relax, but there was a group of 6 spanish women that was shouting for 1 hour, and had no respect for others and the staff said nothing. And watch out for the floor. It can be slippery. The 1 hour we were there, we saw 2 felt.

8

Carina

29 Jun 2025

·

Stayed 1 night

Maten var inte god håller ej samma standard som resten av hotellet tyvärr

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8

Ignacio

11 Dec 2023

·

Stayed 2 nights

Las instalaciones son impresionantes, estuvimos en la suite familiar, superamplia tanto la habitación como el cuarto de baño, muy completos. En cuánto a limpieza no la he puntuado muy positiva porque debajo de la cama encontramos envoltorios y cajas vacías de juguetes, y por el suelo de la habitación pequeños cristales. Aparte de eso, todo perfecto con excepción del spa, viajamos con dos niñas de 3 y 8 años, la pequeña no podía entrar por edad y con la mayor no pudimos porque el horario infantil es muy limitado y no teníamos reserva previa. Teníamos solamente alojamiento pero desayunamos un día, el buffet es bastante correcto pero desproporcionado para lo que cuesta. También cenamos un día, todo bastante correcto pero igual que el desayuno algo caro. Resaltar la simpatía y disposición del botones.

Translate

10

Alessandra

27 Feb 2026

·

Stayed 4 nights

Equipe cordial e disponível para tudo. Hotel muito cheiroso, muito limpo e muito confortável. No checkout eles nos deram águas e chicletes para a viagem. Café da manhã bem farto.

Translate

10

Maxim

1 Dec 2025

·

Stayed 1 night

Súper limpio bien cuidado buena atención y buen restaurante

Translate

8

Mr

16 Apr 2023

·

Stayed 1 night

Ubicacion perfecta, el servicio de aparcamiento no estaba en su lugar, por lo que no dejé el vehículo en el aparcamiento, después me buscar aparcamiento exterior me solicitaron ir a buscar el vehículo para que me aparcaran el vehículo. La temperatura del agua de la ducha era relativamente tibia, si te gusta darte una ducha caliente en este hotel no lo conseguirás. El servicio de bar, lento por falta de personal. Muy amables en la recepción y a la salida, detalle de salida para acompañar el viaje. Ofrecen uso de SPA del cual sería ideal tener la información previa para poder llevar ropa de baño.

Translate

10

Egil Magne

27 Aug 2022

·

Stayed 1 night

Alt var bra utenom restauranten som var en katastrofe. Meget dårlig service.

Translate

10

Katherine

1 May 2023

·

Stayed 2 nights

Our favorite part of the hotel was the Spa. It was excellent. The breakfast buffet was also excellent.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $250	12 $203	13 $203	14 $203	15 $197	16 $187	17 $209
18 $187	19 $187	20 $187	21 $187	22 $187	23 $187	24 $209
25 $187	26 $187	27 $187	28 $187	29 $187	30 $187	31 $209

Su	Mo	Tu	We	Th	Fr	Sa
1 $187	2 $187	3 $187	4 $187	5 $187	6 $187	7 $209
8 $187	9 $187	10 $187	11 $187	12 $187	13 $187	14 $209
15 $187	16 $183	17 $187	18 $187	19 $187	20 $187	21 $209
22 $187	23 $187	24 $187	25 $187	26 $187	27 $187	28 $209
29 $187	30 $187

Grand Plaza Hotel & Wellness

Prices for Grand Plaza Hotel & Wellness

Monthly average prices

About this property

Location

Room options

Penthouse Superior

Family Room, 1 Queen Bed with Sofa Bed (Deluxe Premium 2 + 2)

Deluxe Triple Room (3 Adults)

Deluxe Triple Room (2 Adults + 1 Child)

Deluxe Double Room

Premier Double Room

Premier Single Room

the Grand Level Suite

the Grand Level Family Suite

Junior Suite

Guest reviews of Grand Plaza Hotel & Wellness

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Plaza Hotel & Wellness

Prices for upcoming dates

Business details