Is parking available at the hotel?

Free self-parking is available on-site, but it is limited. No reservation is required.

What breakfast options are offered?

Full breakfasts are available daily from 6 AM to 10 AM for a fee of approximately PHP 650 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A roundtrip airport shuttle is provided for a surcharge of PHP 1280 per vehicle (one-way, maximum occupancy 4) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to nearby attractions?

The hotel is centrally located in Pasay, within a 5-minute drive of SM Mall of Asia and City of Dreams Manila. It is approximately 4.7 km from Ninoy Aquino International Airport and close to several attractions, including Mall of Asia Arena (0.5 km) and SMX Convention Center (0.8 km).

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Pool access is available from 9:00 AM to 6:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of PHP 1500 per night, and advance request or confirmation is required. Information about cribs is not provided.

Golden Phoenix Hotel Manila - 4 Star Stay

Average nightly price at Golden Phoenix Hotel - Manila by month, last 12 months (USD)
Month	Average price
January	US$51
February	US$51
March	US$51
April	US$51
May	US$50
June	US$53
July	US$51
August	US$49
September	US$48
October	US$51
November	US$52
December	US$59

What guests think

At Golden Phoenix Hotel - Manila, guests often praise friendly staff, spacious rooms, and the convenient setting, while also noting dated facilities, maintenance issues, and inconsistent cleanliness and breakfast quality across stays.

Many appreciate the easy walk to MOA and quick airport access, while several mention construction or street noise and a confusing multi-elevator layout that can make navigation difficult. Common pain points include weak or unsecured Wi-Fi, lukewarm showers, noisy air-conditioners, and noticeable wear-and-tear. Overall, expect a convenient, mid-range stay with warm service, variable upkeep, and a busy urban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the pool is small or sometimes in poor condition, the gym is basic with weak air-conditioning, and navigation via multiple elevators can be confusing; parking exists but access is inconvenient. Several guests also praised the on-site spa/massage.

Related guest reviews

2

Marialou

1 Dec 2025

·

Stayed 1 night

Terrible condition of the hotel, wall paints are peeling off, bath is disgusting with a lot of molds. Elevator system is so confusing it’s like walking into a maze. Building needs renovation. But has to say the staff are great,, from the guards at the door to the rest!

6

Nathaniel

16 Jun 2025

·

Stayed 2 nights

We liked the proximity to the mall. The beds were fairly comfortable. We did not really like thier pool area. It was very small and felt squeezed between two buildings.

10

Lorena

18 Jul 2025

·

Stayed 3 nights

Absolut positive Erfahrung! Schon bei unserer frühen Ankunft 2 Stunden vor check-in-Zeit stellte uns das freundliche Personal ein schönes Zimmer zur Verfügung und so konnten wir uns vom langen Flug erholen. Das Frühstück war lecker und der Swimming Pool ermöglichte im tropischen Manila eine erholsame Abkühlung. Fazit meines 5 jährigen Sohnes: Hier möchte ich bleiben! Wir kommen wieder! Absolute positiv experience! The friendly staff made an early check in possible so me had a good rest after a long flight. Breakfast was good, the swimming pool made a relaxing cooling possible. Assumption of my 5 year old son: “here I want to stay”. For sure: we will be back

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8

Arnold

24 Oct 2023

·

Stayed 2 nights

Over all, everything is good, close to small restaurants & convenience stores like 7/11. Good food and excellent employees.At least 1 km walk to MOA. Needs to improve on the following: Gym has old equipment or broken, shower is not well sealed & water is going towards the toilet area. Overall 4 1/2 star!

10

Joshua

6 Nov 2025

·

Stayed 2 nights

The hotel isnt in the best shape cosmetically, and it's a little confusing at first. But the staff is outstanding, they go out of their way to make you feel welcome. The facilities are great. The pool was well maintained, and the gym was adequate for a basic workout. The breakfast was delicious and they had a great variety of choices.

10

Gregory

24 May 2025

·

Stayed 3 nights

Very convenient to NAIA. Beds were quite comfortable. Walkable to MOA. We only wish the pool was bigger and open later than 7pm.

8

clayton

13 Apr 2024

·

Stayed 2 nights

The hotel is located in a great location within close walking distance to the Mall of Asia. The hotel has a covered parking garage located behind the hotel which you have to access by driving around the block but, once there the security staff will assist you and register your guest parking. It’s a short walk to hotel elevator but, once inside the hotel it is rather confusing to find the front desk lobby due to lack of visible directions or signage. The hotels garage elevator does not go to the ground floor even though there is a “G” button inside the elevator and will automatically stop on the 2nd floor. Upon exiting we found another set of elevators but, they do not go to the lobby as well. A guest directed us to walk in the opposite direction towards a restaurant on the 2nd floor and from there to take the escalators down to the lobby. You will also need to take the same escalators up to the 2nd floor to take yet a different elevator to go up to your hotel wing. The hotel pool looked a bit stained so we opted to pass on swimming. The hotel’s gym is accessed by walking through the hotel’s restaurant which is strange as you walk by other guests who are eating. The gym was very disappointing as the few equipment they had was broken and the air conditioning was also broken. On a positive note, breakfast buffet was good with many choices including fresh fruit. The staff was friendly and helpful so hopefully the hotel will improve and address some of the issues.

8

LEONARDO

2 Jul 2024

·

Stayed 1 night

All around a good location for a short term stay. Pool not in good condition.

6

Christian Lawrence

13 May 2025

·

Stayed 2 nights

Property overall is decent, the staff are well mannered and helpful - hospitable. Typical nature of Filipinos which is what I really enjoy. The hotel does need a bit of an upgrade, I used the gym, and it seemed like the aircon wasnt strong, especially being in such a hot and humid country I was sweating even when it was on.

10

RICARDO JR

22 Oct 2025

·

Stayed 3 nights

Nice comfortable bed and spacious room. Walking distance to MOA Arena and MOA mall. Difficult to find the lift to the room as it'socated at 2nd floor. Car Parking is a bit troublesome as it's far from our room. Staff are friendly. Restaurant at 7th floor is good and is open until late night.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms clean, but recurring reports mention cockroaches/bugs, old or discolored towels, sewage smells, and visible wear like peeling wallpaper or mold. Housekeeping occasionally missed or delayed towel and amenity replenishment.

Related guest reviews

2

Bruce

4 Nov 2024

·

Real review! Hotel is outdate and infected with cockroaches.. Found cockroach in our first room, moved to another room and found cockroaches in there too. Spend hours fighting with the manager just to cancel the remainder of our stay and get a refund, had no issue paying for the two nights we had stayed!! DONT STAY HERE...

10

Luz

1 Mar 2026

·

Stayed 3 nights

Room and bathroom is clean.but i didnt like the neighborbood.too busy for me.

6

Michael

21 Apr 2025

·

Stayed 9 nights

Fair. Room wasn’t cleaned well and there was bug problem. Service was ok.

10

Teresa

12 Nov 2025

·

Stayed 1 night

Stayed at the Golden Phoenix Hotel for one night and the room we stayed at was clean and same with the bathroom. The staff were friendly and helpful. Location was good, it’s walking distance to MOA. Overall, had a good stay. Will be back again soon!

6

Maria

21 Aug 2024

·

Stayed 2 nights

cockroach on bedroom- saw 5 small cockroach in 2 days.

6

Wally

20 Nov 2025

·

Stayed 5 nights

The staff was very courteous and friendly but the room I stayed was the executive suite but inside there are alot of cockroaches in the room and shower room. Also, the water in the shower needs more water and pressure for me to enjoy my shower time. I forgot to mention that my safebox in the room was broken and it took them a very long time to come and visit my room. I called them alot of time for follow. I gave 3 stars for the staff and my cleaning guy on the 6f but 2 stars for the hotel room. I expected more because its an executive suite.

2

CHANYOUNG

30 Jan 2024

·

Stayed 10 nights

화장실 심지어 냉장고 안에서도 바퀴벌레 나옴 바퀴벌레가 너무 너무 많음

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2

Joselito

1 Nov 2024

·

Stayed 1 night

There were cockroaches

4

eric

21 Mar 2024

·

Stayed 10 nights

The staff there is great and the food is good. The property needs major upgrades, wall paper pilling of the wall, room was hot also had roaches in my room an in the hall way. The area behind the hotel needs cleans it was nothing but trash could be the reason for roaches.

10

oscar

27 Oct 2025

·

Stayed 2 nights

Very clean and convenient location

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Rooms

Rooms are generally spacious with comfortable beds, but many noted dated decor and wear, intermittent hot-water or air-conditioning issues, street/construction noise, and weak or unsecured Wi-Fi. Some layouts have awkward drainage or small bathrooms.

Related guest reviews

8

Josh

26 Nov 2025

·

Stayed 2 nights

Comfortable beds, amazing room service and complimentary breakfast

6

YOSHITAKE

4 Mar 2025

·

Stayed 1 night

日本人は居なかったと思う。中国人向けのホテルです。バスタブはなし。シャワーのみ。このシャワーのお湯の量が少なすぎて、頭を洗うのが大変でした。

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10

Josh

3 May 2025

·

Stayed 5 nights

The only thing I would say I didn’t like about this place was that the wifi was shared by all; not to a singular room that had a password. It was not password protected. Otherwise everything else was great! You can walk to the shops or mall. A few corner stores right beside it

2

Carlos

28 Nov 2025

·

Stayed 1 night

A/C defective when we check in.

6

Christopher

16 Nov 2025

·

Stayed 1 night

Needs some maintainance. Rooms look old.

6

Catherine

17 Oct 2024

·

Stayed 7 nights

The room is noisy we ca hear the outside noise. There is a picture frame on the wall. We check it out where the noise is coming from.there is a hole on the wall they just covered it with plywood and covered it with picture frame. Also the bathroom shower the floor the water it gets stagnant its because the flooring is not even the toilet bowl it gets clog . First and last staying at this Hotel.

6

James

2 Feb 2024

·

Stayed 2 nights

Nice big room but no heat shower.

10

James

16 Feb 2026

·

Stayed 1 night

Spacious room. Good location. Good buffet breakfast. Great service

8

Shirley

1 Jul 2025

·

Stayed 1 night

We had a 12 hour layover so we used this hotel to sleep and reset before our next flight at noon. Though it seemed like an older hotel, it was comfortable and clean with soft beds. Air-conditioning works wonderfully, leaving us nice and cool. Only issue was that our room walls and windows are so thin. The traffic noise was incredibly loud. We could easily hear other guests passing through the halls.

8

Jared

6 Nov 2024

·

Stayed 1 night

The staff was very friendly and helpful. I think the breakfast left a lot to be desired. More lunch and dinner type foods than breakfast stuff. The biggest complaint I have is that the WiFi was horrible. It was unsecured and very slow and very unstable. If I knew I had to work during my stay, there would be no way that I could stay here.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as warm, courteous, and accommodating, with smooth check-in for many and occasional upgrades or deposit flexibility. Some guests reported slow responses, strict or paid early check-in, and a few rude front desk interactions.

Related guest reviews

10

Karen

6 Nov 2025

·

Stayed 2 nights

Courteous friendly and helpful Staff. Swift early check in and upgraded us to a King Size bed. Buffet breakfast was delicious.

10

Jessica

22 Oct 2025

·

Stayed 2 nights

Due to issues with our international cards, we were unable to pay the deposit upon check-in that night. The staff graciously allowed us to settle it the following morning, demonstrating remarkable hospitality and understanding.

2

Steven

26 Jan 2025

·

Stayed 1 night

The lady(Ms Allen) was the rudest, most unfriendliest p;erson working at front check in desk I have ever encountered in all my days of travel. I honestly can not un derstand why she was like this when I treated her well and respectful. Many she is just like that with evereyone.

10

Farah Mae

28 Aug 2025

·

Stayed 3 nights

Customer service was excellent

10

Jane Jeanette

12 Dec 2023

·

Stayed 1 night

The staff is nice They supposed to have a 3k php deposit which was not indicated in the reservation but since we will only stay for a night because of our 16hrs layover the front-desk waive the deposit. Really appreciate and im surely be back again if we have long layover … God Blessed🙏🙏🙏🙏

8

Cristina

22 Jun 2025

·

Stayed 14 nights

Staff are all great except the reception girl at the front desk, I find her kind of rude, just placed my money on the counter and didn’t say anything else. She should have handed me my money and said thank you

10

Monique

12 May 2025

·

Stayed 1 night

The property was extremely clean, direct, and the service was amazing. It’s very close to the Manila International Airport, which is very convenient. I booked a standard room but got upgraded to a suite at no charge. It’s a very nice hotel. This is my second time staying at the Golden Phoenix Hotel in Manila. I’m looking forward to staying again.

10

Eileen

11 Dec 2023

·

Stayed 2 nights

I like: friendly staff from security guards, receptionist to housekeepers, huge bedrooms, nice bathroom, walking distance to MOA I don’t like: none no complaints except I wanted to reserve again from 11/27-12/01 but the price went up to $79 a day instead of $53 a day

10

Daniel Cade

8 Oct 2025

·

Stayed 7 nights

Overall, our stay at Golden Phoenix Hotel was nothing short of great. Staff was helpful as soon as we arrived and check in and check out process was smooth and easy. Room service was also great and reasonably priced and the breakfast was great! Will definitely book a stay here again

10

James

16 Feb 2026

·

Stayed 1 night

Spacious room. Good location. Good buffet breakfast. Great service

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Location

Very convenient for MOA/SMX and a short ride to NAIA, with shops and dining within walking distance. However, several reviews mention heavy traffic, construction noise, and occasional street odors around the hotel.

Related guest reviews

8

Clinton

10 Sept 2024

·

Stayed 8 nights

Convenient to Mall of Asia, Ayala Mall and smaller malls along with zoo, aquarium, museums and parks

10

Josh

30 Dec 2024

·

Stayed 4 nights

Great location for walking to Mall of Asia. No trikes are allowed to park in front so if you want a ride to MOA it’s a little more difficult to arrange unless you already have contacts.

6

Julie

18 May 2024

·

Stayed 4 nights

This was our first trip to Manila. We’re weren’t familiar with hotels in the city. I was recommended to stay near the Mall of Asia. We reserved 3 rooms for 4 nights. 2 out 3 rooms walls papers were pilling off from the walls and there were molds in parts of the room. Hotel is no smoking but someone or some people were smoking. We could definitely smelled the cigarette smoke in the hallways; 2nd floor had unpleasant smell all the time. If you’re budget minded and want to be close to the Mall of Asia, I guess the hotel will be sufficient. When we were checking out they had me wait to receive our room deposits until someone physical checked all rooms. I don’t plan to go back there.

8

Michael

21 Feb 2025

·

Stayed 1 night

Close to the airport

6

Brian

4 Sept 2025

·

Stayed 3 nights

Ongoing construction right in front of hotel is very loud even working late and sometimes overnight pouring concrete and just makes for a less than average stay.

10

Gregory

24 May 2025

·

Stayed 3 nights

Very convenient to NAIA. Beds were quite comfortable. Walkable to MOA. We only wish the pool was bigger and open later than 7pm.

8

ANGELICA

28 Aug 2025

·

Stayed 2 nights

Walking distance to shopping district.

10

James

16 Feb 2026

·

Stayed 1 night

Spacious room. Good location. Good buffet breakfast. Great service

10

Sokol

7 Feb 2026

·

Stayed 1 night

Was best hotel. Near moa . Very nice . Good breakfast.good price

10

Benjamin

19 Aug 2025

·

Stayed 1 night

Close to malls and airport not far away.

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Dining

Breakfast often earns praise for variety and taste, though multiple reviews cite inconsistent quality and service, including cold food, slow replenishment, and messy stations; room service was sometimes late or arrived cold. Overall dining experiences vary by day.

Related guest reviews

6

Anthony

24 Nov 2025

·

Stayed 1 night

Breakfast menu limited

10

Edward

10 Aug 2025

·

Stayed 3 nights

Great place to stay. Close to Mall of Asia. Good restaurant and breakfast buffet.

10

Barry

9 Oct 2025

·

Stayed 2 nights

As usual a good place to stay at a reasonable cost,great breakfast

6

PETER

1 Jan 2025

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Stayed 5 nights

Breakfast is not good food cold.

8

Thomas

1 Dec 2023

·

Stayed 1 night

Breakfast staff need to shape up. Stations is messy and dirty even if they are there refilling they dont remove garbige when they leave. Breakfast is good and staff is friendly.

10

Carolyn

23 Apr 2025

·

Stayed 1 night

Breakfast was awesome, unlimited and variety to choose from. Definitely perfect

8

Sander

8 Apr 2024

·

Stayed 1 night

The staff is very friendly and helpful. I ordered food for room service golden spice restaurant The food came late and cold very disappointed.

8

Grace

15 Jan 2025

·

Stayed 3 nights

The food for breakfast used to be good. I was not impressed this time. Also the staff at the restaurant (7th floor) are very inconsiderate. I was with a senior citizen and PWD, and they gave us a table that is far from the buffet area and it was very tight. I was extremely disappointed and not satisfied at all

6

Mark

30 Mar 2024

·

Stayed 2 nights

The Hotel is quite modern, With in walking distance to Mall of Asia. Lots of food options. Safe area. Room was very spacious. Shower was not hot (luke warm). Big issue is the breakfast. I have travelled to lots of places in Philippines and the world and this would have to be the worst service ata breakfast buffet I have ever experienced. When we arrived the room was full but the 4 staff for 200 people were busy cleaning tables. They then didn't do any basics - no plates for cereal for 5 minutes, no milk, no spoons for 10 minutes, no coffee cups any where for 20 minutes, no glasses for juice for 20 minutes (then they just took juice away), no forks for food - i used a spoon and I saw one person go to reception and get a plastic fork, no eggs and the list goes on. They were at least 5 staff short. No one was checking if the items had run out and when they were told they took ages to get any. I feel sorry for the staff but it was so poor I concidered giving the Hortel a 1 which would be unfair as it isn't a bad hotel.

10

James

16 Feb 2026

·

Stayed 1 night

Spacious room. Good location. Good buffet breakfast. Great service

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $86	17 $90
18 $50	19 $53	20 $48	21 $50	22 $50	23 $50	24 $50
25 $48	26 $50	27 $50	28 $50	29 $50	30 $50	31 $50

Su	Mo	Tu	We	Th	Fr	Sa
1 $50	2 $50	3 $50	4 $50	5 $50	6 $50	7 $50
8 $50	9 $50	10 $50	11 $48	12 $50	13 $50	14 $50
15 $49	16 $49	17 $48	18 $49	19 $49	20 $50	21 $49
22 $49	23 $49	24 $48	25 $49	26 $50	27 $51	28 $50
29 $48	30 $48

Golden Phoenix Hotel - Manila

Prices for Golden Phoenix Hotel - Manila

Monthly average prices

About this property

Location

Room options

Deluxe King Room

Superior Room, 1 Queen Bed

Suite

Deluxe Twin Room

Superior Twin Room, 2 Twin Beds

Executive Suite

Premiere Twin Room

Guest reviews of Golden Phoenix Hotel - Manila

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Golden Phoenix Hotel - Manila

Considering this hotel for your Pasay trip?

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