Hotel101 - Manila

On the day that I checked-in, there were no towels in my room…not even a tiny piece. The housekeeping department told me that their towel supplier came in late. Several hours later, a housekeeper knocked on my door and provided me one piece of bath towel and a robe. I tried to understand the situation at first. However, on my 3rd day when I asked that my room be cleaned, they never replaced that one piece of bath towel and robe that I’ve been using since I checked-in. And so I had to re-use these things since no one was answering the housekeeping department phone when I kept calling, hoping to get an explanation as to why they still don’t provide enough towels, three days after. For this second blunder, I thought it is no longer acceptable. If a hotel cannot provide the most basic things, then why does it still operate ?

The stuff was great very convenient being close to SM Mall of Asia and the airport. Really thankful for the front desk person to recommend seeing the show at the solar.

Overall great 😊♥️

I’m very happy w the properties,this is the second time I book this place w my family and when ever we’re back in Manila,it’s always this hotel I’m booking,everything is perfect ,so close to Mall of Asia also ,5 minutes walk,and close to airport

Front desk associate was helpful, empowered to resolve issues at hand