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Krystal Urban Cancun & Beach Club

58 US$

/nat

Gennemsnit for september

Krystal Urban Cancun & Beach Club - Image 1

Krystal Urban Cancun & Beach Club - Værelse

Krystal Urban Cancun & Beach Club - Værelse

Krystal Urban Cancun & Beach Club - Udsigt fra værelset

Krystal Urban Cancun & Beach Club - Reception

Vælg datoer for at se priser og tilgængelighed

58 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Krystal Urban Cancun & Beach Club ligger prisen pr. nat i gennemsnit på 58 US$ i den billigste måned (oktober) og 79 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Krystal Urban Cancun & Beach Club pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	68 US$
februar	68 US$
marts	74 US$
april	70 US$
maj	65 US$
juni	58 US$
juli	66 US$
august	64 US$
september	58 US$
oktober	58 US$
november	78 US$
december	79 US$

Dyrest: december (ca. 79 US$)

Billigst: oktober (ca. 58 US$)

Om dette overnatningssted

Slap af på den private strand, eller drag fordel af andre rekreative faciliteter, såsom en udendørs pool og et fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, concierge-tjenester og festsal. Gæsterne kan nemt komm...

Parkering
Restaurant
Swimmingpool
Forretningscenter
Roomservice
Renseri

Lokation

Avenida Sayil SM4A, Lote 7, Cancún, Quintana Roo, Mexico

Plaza Las Americas (0.2 mil)

Malecón Tajamar (0.5 mil)

Amerimed Hospital (0.5 mil)

Royal Yak Casino and Sports Book (0.7 mil)

Ceviche-pladsen (0.8 mil)

Dubai Palace Casino (0.8 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

7

Krazy Non Refundable (Free Beach Club Access)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

376 ft²

Altan eller terrasse

Klimaanlæg

Privat badeværelse

Krybbe(r) (gratis)

7

Standard Room, 1 King Bed (Free Beach Club Access)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

431 ft²

Altan eller terrasse

Klimaanlæg

Privat badeværelse

Krybbe(r) (gratis)

5

Altitude Room (Free Beach Club Access)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

420 ft²

Altan eller terrasse

Klimaanlæg

Privat badeværelse

Krybbe(r) (gratis)

5

Standard Room, 2 Double Beds (Free Beach Club Access)

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

431 ft²

Altan eller terrasse

Klimaanlæg

Privat badeværelse

Krybbe(r) (gratis)

6

Krazy Non Refundable (Free Beach Club Access)

Værelsesoplysninger

2 Dobbeltsenge

Sover 4

376 ft²

Altan eller terrasse

Klimaanlæg

Privat badeværelse

Krybbe(r) (gratis)

Gæsteanmeldelser

7.6

God

Baseret på 1.804 verificerede anmeldelser

Hvem overnatter her?

Business

27%

Par

25%

Familie

37%

Gruppe

6%

Solorejsende

2%

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Krystal Urban Cancun & Beach Club roser gæsterne ofte den centrale beliggenhed tæt på indkøbscentre og restauranter, rummelige værelser med flot udsigt over byen eller havet, og generelt venligt personale, men de rapporterer også om ujævn vedligeholdelse, forældede områder og langsom, fejlbehæftet check-in.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Krystal Urban Cancun & Beach Club roser gæsterne ofte den centrale beliggenhed tæt på indkøbscentre og restauranter, rummelige værelser med flot udsigt over byen eller havet, og generelt venligt personale, men de rapporterer også om ujævn vedligeholdelse, forældede områder og langsom, fejlbehæftet check-in.

Husarbejde og renlighed får blandede anmeldelser, lige fra pletfri ophold til klager over lugt, fugt og lejlighedsvise skadedyr. Faciliteterne omfatter adgang til en søsterhotels strandklub og en stor pool, men adgangsregler og afgangstider for shuttlebussen skaber forvirring, poolen kan føles kold, parkering er betalt, og der mangler ofte minikøleskabe eller ismaskiner på værelserne. Morgenmad og spisning på stedet er ujævn – nogle nyder variationen og værdien, mens andre finder udvalget begrænset og servicen mangelfuld i visse perioder. Forvent en praktisk base i centrum med anstændig værdi, men varierende vedligeholdelse og service.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Gæsterne sætter pris på shuttleadgang til en søsterhotels strandklub og en stor pool, men adgangsbegrænsninger/tidsplaner og lejlighedsvis salgspres skaber frustration. Parkering er betalt; der er ingen bar og begrænsede åbningstider for madservering, og nogle bemærker manglende køleskabe/is og et træningscenter, der trænger til renovering.

Relaterede gæsteanmeldelser

8

Bente

9. jan. 2026

·

Overnattede 3 nætter

Bra beliggenhet i forhold til shopping. Rene rom med fin utsikt fra balkongen på rommet. Litt styr med frakt med buss til stranden, men det var det verdt. Nydelig strand.

Bra beliggenhet i forhold til shopping. Rene rom med fin utsikt fra balkongen på rommet. Litt styr med frakt med buss til stranden, men det var det verdt. Nydelig strand.

10

Dale

29. dec. 2025

·

Overnattede 5 nætter

Balcony has a nice view of the city and ocean. The access to the beach club and proximity to the mall for shopping were the main reasons for selecting the Krystal Urban Cancun.

Balcony has a nice view of the city and ocean. The access to the beach club and proximity to the mall for shopping were the main reasons for selecting the Krystal Urban Cancun.

10

Gabriel

11. okt. 2025

·

Overnattede 9 nætter

More VEGAN options. Bring tofu. Please fix your gym.

More VEGAN options. Bring tofu. Please fix your gym.

8

Nahielly Concepcion Nava

20. aug. 2024

·

Overnattede 3 nætter

No me gustó la limitación en el club de playa, tienen restricciones de horarios y días para su uso,además que el servicio de la transportación solo cuenta con dos horarios que son muy temprano.

No me gustó la limitación en el club de playa, tienen restricciones de horarios y días para su uso,además que el servicio de la transportación solo cuenta con dos horarios que son muy temprano.

4

Emma Yolanda

16. feb. 2025

·

Overnattede 2 nætter

Mucho tiempo perdido en recepción para Chek in y on hacen la habitación hasta en la tarde. Alberca inaccesible con Agua helada

Mucho tiempo perdido en recepción para Chek in y on hacen la habitación hasta en la tarde. Alberca inaccesible con Agua helada

4

ruben

11. dec. 2025

·

Overnattede 2 nætter

EL CLUB DE PLAYA SI ES GRATIS Y SUENA BONITO TODO LO QUE TE OFRECEN, PERO AL LLEGAR AL CLUB TE OFRECEN PAQUETES DE VIAJE CON PRECIOS EXORBITANTES. YO SOLO QUERIA DISFRUTAR DE LA PLAYA CON LA FAMILIA Y 4 SEÑORES PASARON INTENTANDO CONVENCER PARA QUE LES COMPRARA ALGUNOS PAQUETES, AL FINAL SOLO ESTUVE 3 HORAS EN LA PLAYA Y TODO EL TIEMPO QUE ME QUITARON NO ME LO REPUSIERON

EL CLUB DE PLAYA SI ES GRATIS Y SUENA BONITO TODO LO QUE TE OFRECEN, PERO AL LLEGAR AL CLUB TE OFRECEN PAQUETES DE VIAJE CON PRECIOS EXORBITANTES. YO SOLO QUERIA DISFRUTAR DE LA PLAYA CON LA FAMILIA Y 4 SEÑORES PASARON INTENTANDO CONVENCER PARA QUE LES COMPRARA ALGUNOS PAQUETES, AL FINAL SOLO ESTUVE 3 HORAS EN LA PLAYA Y TODO EL TIEMPO QUE ME QUITARON NO ME LO REPUSIERON

8

Dayne

22. nov. 2024

·

Overnattede 2 nætter

Good sized room with the basic amenities. Great view from the balcony. Swimming pool was a good size and lounge furniture was comfortable. Breakfast selections were tasty.

Good sized room with the basic amenities. Great view from the balcony. Swimming pool was a good size and lounge furniture was comfortable. Breakfast selections were tasty.

2

Felix

13. okt. 2025

·

Overnattede 1 nat

Lo del.club de playa es una gran mentira se nos nego

Lo del.club de playa es una gran mentira se nos nego

6

Bernard

14. feb. 2025

·

Overnattede 12 nætter

There is no bar, restaurant looks more like a cafeteria. Bathroom lighting is insufficient.

There is no bar, restaurant looks more like a cafeteria. Bathroom lighting is insufficient.

6

Robert

17. okt. 2025

·

Overnattede 3 nætter

On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage

On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Renligheden er ujævn: mange beskriver værelserne som rene eller pletfrie, mens andre rapporterer lugt, fugt, plettede sengetøj/håndklæder og lejlighedsvise kakerlakker eller sengelus. Husarbejde kan springe dage over eller overse detaljer.

Relaterede gæsteanmeldelser

4

kianie

23. jan. 2025

·

Overnattede 4 nætter

The only good review is the buffet was pretty good but the fact the entry door to our room was broken and didn’t close unless pulled was sketchy. Our bathroom door was consistently locking us in and wouldn’t open. The sheets were stained as well as the towels.

The only good review is the buffet was pretty good but the fact the entry door to our room was broken and didn’t close unless pulled was sketchy. Our bathroom door was consistently locking us in and wouldn’t open. The sheets were stained as well as the towels.

2

LAURA ANTONIA

22. maj 2025

·

Overnattede 1 nat

Mala Atención y mala higiene y servicios , Me mendigaron 70 pesos que ellos olvidaron cobrar de impuesto, como si con los inconvenientes no hubiera tenido suficiente, lo mínimo que podían hacer no cobrarlo después de las cucarachas y chinches en la habitación, les dejé un billete de 200, les comenté que no quería ni su cambio, no te compensan su mal servicio

Mala Atención y mala higiene y servicios , Me mendigaron 70 pesos que ellos olvidaron cobrar de impuesto, como si con los inconvenientes no hubiera tenido suficiente, lo mínimo que podían hacer no cobrarlo después de las cucarachas y chinches en la habitación, les dejé un billete de 200, les comenté que no quería ni su cambio, no te compensan su mal servicio

4

miguel

20. jul. 2024

·

Overnattede 2 nætter

Bed sheets stink and dirty. I had to asked to be removed and replaced

Bed sheets stink and dirty. I had to asked to be removed and replaced

2

LAURA ANTONIA

22. maj 2025

·

Overnattede 2 nætter

Pésima higiene y servicio envío foto de las cucarachas en la almohada

Pésima higiene y servicio envío foto de las cucarachas en la almohada

8

Maria de Lourdes

16. jan. 2026

·

Overnattede 8 nætter

en 8 dias de mi estancia 3 dias no hicieron limpieza, tuve que solicitar toallas en 2 de esos dias.

en 8 dias de mi estancia 3 dias no hicieron limpieza, tuve que solicitar toallas en 2 de esos dias.

10

Mary

14. nov. 2025

·

Overnattede 1 nat

Room was clean and nicely appointed. Staff was very attentive and fluent English. Close to everything.

Room was clean and nicely appointed. Staff was very attentive and fluent English. Close to everything.

2

LAURA ANTONIA

22. maj 2025

·

Overnattede 6 nætter

Pésimo trato del personal, grabé las cucarachas en mi almohada, salgo picada de chinches de la cama, asqueroso y también la atención. El lobby es pésima sin empatía ni servicio

Pésimo trato del personal, grabé las cucarachas en mi almohada, salgo picada de chinches de la cama, asqueroso y también la atención. El lobby es pésima sin empatía ni servicio

2

Eugenia

2. jan. 2025

·

Overnattede 3 nætter

Desde el Día que llegamos la Habitación sucia las sábanas y toallas olían horrible y llena de cabellos, la Limpieza en general terrible, lleno de humedad los Techos, me Daba asco fui a quejarme y me indicaron que no estaban haciendo el aseo por Las Fechas, al Menos Esta ubicación de Cancún no lo recomiendo

Desde el Día que llegamos la Habitación sucia las sábanas y toallas olían horrible y llena de cabellos, la Limpieza en general terrible, lleno de humedad los Techos, me Daba asco fui a quejarme y me indicaron que no estaban haciendo el aseo por Las Fechas, al Menos Esta ubicación de Cancún no lo recomiendo

8

Amjad

6. jan. 2025

·

Overnattede 1 nat

Check-in was delayed by almost an hour due to high occupancy and this was inconvenient, but probably rare. Otherwise, I liked it a lot. I was on the 11th floor with a King bed. The view was amazing. And the bed was extremely comfortable. I am still thinking of the bed, 12 hours after checkout. The towels were also excellent. And I can confirm that it was spotless clean.

Check-in was delayed by almost an hour due to high occupancy and this was inconvenient, but probably rare. Otherwise, I liked it a lot. I was on the 11th floor with a King bed. The view was amazing. And the bed was extremely comfortable. I am still thinking of the bed, 12 hours after checkout. The towels were also excellent. And I can confirm that it was spotless clean.

4

faviola

26. mar. 2025

·

Overnattede 4 nætter

las instalaciones estas deterioradas y en mi caso el baño de mi habitación estaba sucio y descuidado.

las instalaciones estas deterioradas y en mi caso el baño de mi habitación estaba sucio y descuidado.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne er generelt rummelige med komfortable senge og balkoner med udsigt over byen/havet. Mange finder dem dog forældede med vedligeholdelsesproblemer (defekte døre, støjende aircondition, lavt vandtryk, begrænsede stikkontakter) og lejlighedsvise lugte; Wi-Fi-pålideligheden kan variere.

Relaterede gæsteanmeldelser

6

Rosa Eugenia

10. jul. 2025

·

Overnattede 2 nætter

God beliggenhet, de i resepsjonen var vennlige. Rommet hadde bare 2 stikkontakt.

God beliggenhet, de i resepsjonen var vennlige. Rommet hadde bare 2 stikkontakt.

10

Dominic

9. jan. 2026

·

Overnattede 1 nat

Great view.

Great view.

6

Oscar

6. dec. 2025

·

Overnattede 7 nætter

The Wi Fi, did not work for the first days. Then password was change without notice. Breakfast was always the same. Few options. Staff very friendly and efficient

The Wi Fi, did not work for the first days. Then password was change without notice. Breakfast was always the same. Few options. Staff very friendly and efficient

6

Alejandro

11. okt. 2025

·

Overnattede 1 nat

El aire acondicionado hace mucho ruido

El aire acondicionado hace mucho ruido

10

Max

24. dec. 2025

·

Overnattede 4 nætter

Great balcony view!

Great balcony view!

8

Ibolya

10. feb. 2026

·

Overnattede 5 nætter

Nagyon tiszta szoba, kényelmes ágy, szép kilátás.

Nagyon tiszta szoba, kényelmes ágy, szép kilátás.

8

EDNA

5. aug. 2024

·

Overnattede 1 nat

Too long to check in. The room smelled

Too long to check in. The room smelled

2

Michel

28. jul. 2025

·

Overnattede 1 nat

The hotel is quite old, poorly maintained, and dirty. There are no amenities, and during our stay, a pool event prevented us from using it. The buffet was very poor, and the meeting room was unusable due to the lack of air conditioning. I would recommend looking for alternative accommodations, as this one is not worth the price.

The hotel is quite old, poorly maintained, and dirty. There are no amenities, and during our stay, a pool event prevented us from using it. The buffet was very poor, and the meeting room was unusable due to the lack of air conditioning. I would recommend looking for alternative accommodations, as this one is not worth the price.

10

CARLOS EDUARDO

19. feb. 2026

·

Overnattede 5 nætter

Quarto grande e limpo , vom uma vista maravilhosa.

Quarto grande e limpo , vom uma vista maravilhosa.

10

Guillermina

21. maj 2025

·

Overnattede 4 nætter

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.

It's a really good hotel to stay at. Staff is very friendly and the property is clean. The only downfall is you have to pay for parking. Be careful with the balcony sliding door as it locks by itsel and if you get trapped in you balcony, it can be a while for someone to get you. Some showers also leak, and if youre on a top floor the water pressure is very low.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Servicen er blandet: mange gæster roser det venlige personale, men receptionen føles ofte underbemandet med langsom eller uorganiseret check-in, lejlighedsvis uhøflighed og misinformation. Procedurerne for nøgler og håndklæder kan også være besværlige.

Relaterede gæsteanmeldelser

10

JOSE

12. sep. 2025

·

Overnattede 2 nætter

Excelente servicio de los empleados

Excelente servicio de los empleados

2

Melissa

9. maj 2024

·

Overnattede 1 nat

Desk Attendant ignored us during our check in. Two attendants were helping two seperate parties. There was a third desk which no one was working at. We got in line behind the people who were being helped. After waiting 5-10 minutes , a man walks up to the desk without an attendant. The people we Were behind complete their transaction and we step up to the desk. At which point the desk attendant went over to the man who just walked up and starts helping him and tells us the line is now on the other desk. This was incredibly rude and unwelcoming. We will not be returning to this resort. Uli (i think his name was) was professional and pleasant to deal.

Desk Attendant ignored us during our check in. Two attendants were helping two seperate parties. There was a third desk which no one was working at. We got in line behind the people who were being helped. After waiting 5-10 minutes , a man walks up to the desk without an attendant. The people we Were behind complete their transaction and we step up to the desk. At which point the desk attendant went over to the man who just walked up and starts helping him and tells us the line is now on the other desk. This was incredibly rude and unwelcoming. We will not be returning to this resort. Uli (i think his name was) was professional and pleasant to deal.

10

Omar

19. feb. 2025

·

Overnattede 1 nat

La mejor atención. Recibida por la srita Nadia ya que por ser miembro VIP me apoyó en hacer check in antes de la hora ya que venía de un viaje largo y cansado. Muy recomendable.

La mejor atención. Recibida por la srita Nadia ya que por ser miembro VIP me apoyó en hacer check in antes de la hora ya que venía de un viaje largo y cansado. Muy recomendable.

4

Maria

23. jun. 2025

·

Overnattede 1 nat

La ubicación es buena la propiedad se ve que le dan mantenimiento sin embargo el cuarto estaban sucio con cabellos hasta en las cortinas el personal de recepción groseros y burlones dos mujeres y un hombre como tienen gente asi

La ubicación es buena la propiedad se ve que le dan mantenimiento sin embargo el cuarto estaban sucio con cabellos hasta en las cortinas el personal de recepción groseros y burlones dos mujeres y un hombre como tienen gente asi

6

Robert

17. okt. 2025

·

Overnattede 3 nætter

On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage

On Hotels.com it states parking is free. Not true. They gave us the wrong room keys, the bellman used his universal keys to get us in, someone had their luggage in there. :-( it was someone else's room. Bad! We could not use handicap parking, cone in the way, we could not have access to pool towels, unless trade in ID at the front desk. Very inconvenient in a dripping wet bathing suit. Bad. unrepaired ceiling in hallway from rain damage

8

Rene

21. sep. 2025

·

Overnattede 1 nat

Es la segunda vez q llego a este hotel y el recepcionista de nombre Ulises da un trato inapropiado a los huéspedes se supone q la entrada check inn es las 15:00 hrs y te deja esperando hasta 40 min portándose se un a forma despota y nada profesional

Es la segunda vez q llego a este hotel y el recepcionista de nombre Ulises da un trato inapropiado a los huéspedes se supone q la entrada check inn es las 15:00 hrs y te deja esperando hasta 40 min portándose se un a forma despota y nada profesional

10

Mary

14. nov. 2025

·

Overnattede 1 nat

Room was clean and nicely appointed. Staff was very attentive and fluent English. Close to everything.

Room was clean and nicely appointed. Staff was very attentive and fluent English. Close to everything.

8

Sean

28. okt. 2025

·

Overnattede 1 nat

Front desk was helpful and very welcoming. The hotel itself is a nice upper mid level hotel that has an outstanding pool and the room was spotless! Breakfast buffet was generous with great service. Wouldn’t hesitate to stay again.

Front desk was helpful and very welcoming. The hotel itself is a nice upper mid level hotel that has an outstanding pool and the room was spotless! Breakfast buffet was generous with great service. Wouldn’t hesitate to stay again.

8

Omar

2. feb. 2025

·

Overnattede 1 nat

Le falta mejorar la atención del personal de recepción

Le falta mejorar la atención del personal de recepción

2

Habib

29. jan. 2025

·

Overnattede 1 nat

I have stayed in this hotel in previous years and I have had no issues but it seems like the entire management has changed. I was very disappointed firstly when I requested for a late check out the lady at the desk was very rude, she had zero experience with customer service. Very abrupt and was speaking on top of me. I asked to speak to her duty manager to who she spoke to in Spanish without realising I understand Spanish who supported her and when I was complaining to him about her attitude he was telling me I can’t help you with a late check out. He failed to even ask what the issues was and just started defending his colleague and not possible for a late check out. I told him I no longer required a late check out after her poor behaviour and bad manners. To embarrass her before I left I told her just for our information I do understand Spanish to next time be careful around foreign people which she did feel ashamed off. The manager on duty really needs training on how to run a reception desk as he was equally as bad as her with dealing with customers checking in to hotel. The hotel has really gone down hill and they do not care about guest. Also when giving city tax make sure they give you correct change as they try and steal your money I had to ask for my change. The breakfast was poor, after requesting for milk and tea I had to wait until my eggs were cold. I have stayed in this hotel over the past 5 years under different management but I wouldn’t return. Regards

I have stayed in this hotel in previous years and I have had no issues but it seems like the entire management has changed. I was very disappointed firstly when I requested for a late check out the lady at the desk was very rude, she had zero experience with customer service. Very abrupt and was speaking on top of me. I asked to speak to her duty manager to who she spoke to in Spanish without realising I understand Spanish who supported her and when I was complaining to him about her attitude he was telling me I can’t help you with a late check out. He failed to even ask what the issues was and just started defending his colleague and not possible for a late check out. I told him I no longer required a late check out after her poor behaviour and bad manners. To embarrass her before I left I told her just for our information I do understand Spanish to next time be careful around foreign people which she did feel ashamed off. The manager on duty really needs training on how to run a reception desk as he was equally as bad as her with dealing with customers checking in to hotel. The hotel has really gone down hill and they do not care about guest. Also when giving city tax make sure they give you correct change as they try and steal your money I had to ask for my change. The breakfast was poor, after requesting for milk and tea I had to wait until my eggs were cold. I have stayed in this hotel over the past 5 years under different management but I wouldn’t return. Regards

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Den centrale beliggenhed i centrum tæt på indkøbscentre, restauranter og transport gør det let at komme rundt til arbejde eller shopping. Det er dog længere til stranden/natelivet, men der tilbydes adgang via shuttlebus.

Relaterede gæsteanmeldelser

8

Nicolas

25. aug. 2024

·

Overnattede 3 nætter

Excelente ubicacion, a pasos del mall Americas con muchas opciomes para comprar y comer. El hotel es un tanto antiguo pero cumple su funcion. Tiene una piscina buena y buen parking. Lo mas destacable es su ubicacion y la relacion precio-calidad.

Excelente ubicacion, a pasos del mall Americas con muchas opciomes para comprar y comer. El hotel es un tanto antiguo pero cumple su funcion. Tiene una piscina buena y buen parking. Lo mas destacable es su ubicacion y la relacion precio-calidad.

10

Miguel

27. aug. 2025

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Overnattede 3 nætter

Great location.

Great location.

8

Karla

14. jan. 2025

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Overnattede 1 nat

Location

Location

8

Zicheng

18. nov. 2025

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Overnattede 1 nat

Many restaurants and the mall are a short walk away.

Many restaurants and the mall are a short walk away.

10

Jenniffer

10. feb. 2025

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Overnattede 2 nætter

Excelente ubicación

Excelente ubicación

10

Ihanab

17. nov. 2024

·

Overnattede 3 nætter

The Krystal Urban Hotel in Cancun offers a stylish and modern accommodation experience. We appreciate the hotel's convenient location. We praise the friendly and attentive service provided by the hotel staff. The rooms are well-appointed and offer a comfortable and relaxing stay. Overall, the Krystal Urban Hotel in Cancun is a great choice for travelers seeking a contemporary and enjoyable hotel experience.

The Krystal Urban Hotel in Cancun offers a stylish and modern accommodation experience. We appreciate the hotel's convenient location. We praise the friendly and attentive service provided by the hotel staff. The rooms are well-appointed and offer a comfortable and relaxing stay. Overall, the Krystal Urban Hotel in Cancun is a great choice for travelers seeking a contemporary and enjoyable hotel experience.

10

Jacob

25. sep. 2025

·

Overnattede 1 nat

Good location

Good location

10

Ricardo

25. jan. 2025

·

Overnattede 8 nætter

Great location!

Great location!

8

Miguel

7. jun. 2025

·

Overnattede 1 nat

Ubicación, conexión con avenidas principales.

Ubicación, conexión con avenidas principales.

8

Sam

28. apr. 2025

·

Overnattede 5 nætter

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Morgenmad og spisning er ujævn – nogle nød generøse eller velsmagende muligheder, mens andre fandt buffeten ensformig, begrænset eller dårlig. Der bemærkes mangler i servicen og begrænsede åbningstider.

Relaterede gæsteanmeldelser

10

ALAN DE JESUS

3. mar. 2025

·

Overnattede 4 nætter

Muy buena solo que halla un poco más de variedad en sus comidas y cenas

Muy buena solo que halla un poco más de variedad en sus comidas y cenas

8

Maria Magdalena

8. okt. 2024

·

Overnattede 2 nætter

Solamente, el horario de desayuno, empiezan a las 6:30am muy tarde para las salidas de los tuor, ya que solicitamos desayunos pero no pudimos disfrutar de los desayunos ya que los tour salieron a las 6:00am. Una sugerencia podrían empezar los desayunos a las 5:45. Gracias

Solamente, el horario de desayuno, empiezan a las 6:30am muy tarde para las salidas de los tuor, ya que solicitamos desayunos pero no pudimos disfrutar de los desayunos ya que los tour salieron a las 6:00am. Una sugerencia podrían empezar los desayunos a las 5:45. Gracias

6

Oscar

6. dec. 2025

·

Overnattede 7 nætter

The Wi Fi, did not work for the first days. Then password was change without notice. Breakfast was always the same. Few options. Staff very friendly and efficient

The Wi Fi, did not work for the first days. Then password was change without notice. Breakfast was always the same. Few options. Staff very friendly and efficient

4

Tashina

10. maj 2024

·

Overnattede 1 nat

The bathroom was incredibly dirty. The food at the restaurant was of very poor quality and not very tasty.

The bathroom was incredibly dirty. The food at the restaurant was of very poor quality and not very tasty.

10

Luis Antonio Garcia

3. jan. 2025

·

Overnattede 6 nætter

Maybe more items for breakfast ( fresh fruit) every time I came down to eat breakfast, no more fresh fruit, and restock the buffet for breakfast is 10:00am is empty when the buffet is until 11:am. Other than that everything is pretty nice.

Maybe more items for breakfast ( fresh fruit) every time I came down to eat breakfast, no more fresh fruit, and restock the buffet for breakfast is 10:00am is empty when the buffet is until 11:am. Other than that everything is pretty nice.

6

Bernard

14. feb. 2025

·

Overnattede 12 nætter

There is no bar, restaurant looks more like a cafeteria. Bathroom lighting is insufficient.

There is no bar, restaurant looks more like a cafeteria. Bathroom lighting is insufficient.

8

Raul Fernando

7. jan. 2026

·

Overnattede 3 nætter

Ótima localização e atendimento. Café da manhã mediano, poderia ser melhor.

Ótima localização e atendimento. Café da manhã mediano, poderia ser melhor.

8

Pablo

28. feb. 2025

·

Overnattede 5 nætter

Lili and most of the front desk staff was great. The hotel in general is fine but the rooms are hot and the shower ain’t the best. Pool area was decent. Food at the restaurant and at the cafe are a HARD PASS.

Lili and most of the front desk staff was great. The hotel in general is fine but the rooms are hot and the shower ain’t the best. Pool area was decent. Food at the restaurant and at the cafe are a HARD PASS.

10

Dominic

22. dec. 2025

·

Overnattede 1 nat

Senic sunrise from 14th floor balcony! Exceeds expectations in every way. Breakfast was well worth it. We were well rested, well fed and on our way. Thank you.

Senic sunrise from 14th floor balcony! Exceeds expectations in every way. Breakfast was well worth it. We were well rested, well fed and on our way. Thank you.

6

Hector

22. feb. 2025

·

Overnattede 2 nætter

Terrible service at the pool, no option to eat between 11:0@ am to 1:00 pm , no body take care of you for drinks or any other service, very disappointed

Terrible service at the pool, no option to eat between 11:0@ am to 1:00 pm , no body take care of you for drinks or any other service, very disappointed

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

10

RAUL

12. aug. 2026

·

Overnattede 1 nat

Todo estuvo excelente, y la ubicación muy bien

Todo estuvo excelente, y la ubicación muy bien

6

Orlando

9. aug. 2026

·

Overnattede 1 nat

El desayuno es terrible

El desayuno es terrible

6

Urbano

17. jul. 2026

·

Overnattede 4 nætter

Ok, razoável. Ausência de frigobar foi sentida.

Ok, razoável. Ausência de frigobar foi sentida.

10

Pablo

8. jul. 2026

·

Overnattede 2 nætter

Todo excelente y el servicio en el Front Desk muy bien

Todo excelente y el servicio en el Front Desk muy bien

10

Flor

28. jun. 2026

·

Overnattede 2 nætter

El personal muy amable, el lugar súper céntrico, me encantó el Lugar obviamente me Volvería a hospedar ahí

El personal muy amable, el lugar súper céntrico, me encantó el Lugar obviamente me Volvería a hospedar ahí

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september 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
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6	7	8	9	10	11	12
13	14	15 $80	16 $71	17 $71	18 $67	19 $66
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27 $65	28 $66	29 $67	30 $67

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