Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately USD 21 for adults and USD 10.5 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 72 hours before arrival.

Are airport shuttle services available?

Yes, airport shuttle services are available. Guests can arrange transfers by contacting the property directly.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located on the beach, within a 10-minute drive of Negombo Beach and Negombo Beach Park. It is approximately 1.2 miles from St. Sebastian's Church and 1.4 miles from St. Anthony's Church.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available. It operates seasonally, and specific operational hours are not mentioned.

What are the policies for guests staying with children?

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Sentido Heritance Negombo - Luxury Accommodation

Average nightly price at Sentido Heritance Negombo by month, last 12 months (USD)
Month	Average price
January	US$207
February	US$208
March	US$166
April	US$140
May	US$111
June	US$105
July	US$123
August	US$126
September	US$135
October	US$127
November	US$155
December	US$167

What guests think

At Sentido Heritance Negombo, travellers consistently praise the friendly, attentive staff, the attractive pool area with bar, and the convenient beachfront location near restaurants and the airport, with breakfast frequently highlighted for variety and overall quality.

Rooms are generally comfortable with sea views, though several guests found decor dated or spaces small, and a few noted maintenance or cleanliness issues. Facilities like the spa and gym receive positive feedback; however, some diners report high drink prices and occasional slow or inconsistent restaurant service. The beachfront is scenic, but rough waves can limit swimming at times. Expect a relaxing, service-led stay in a convenient beachfront base near the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool (including a swim-up bar), spa treatments, and the gym are praised. Some guests noted there is no on-site accommodation for drivers.

Related guest reviews

8

Matthew

27 Jan 2026

·

Stayed 1 night

Great pool area. Staff were excellent. Food was OK

10

Emma

8 Dec 2025

·

Stayed 1 night

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.

10

Chris

21 Aug 2025

·

Stayed 1 night

Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.

10

Casandra El

7 Nov 2025

·

Stayed 7 nights

A really good hotel with kind and attentive staff. The room was clean and the breakfast was great. Really enjoyed the spa services. The only minus was how cold the room got because of the AC (didn’t matter how much we tried to adjust it), but I would definitely stay here again.

10

Oliver

31 Oct 2024

·

Stayed 1 night

Beach Front hotel with multiple bars and restaurants, spa and gym!

10

Linda

13 Oct 2025

·

Stayed 3 nights

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.

10

Sarah

21 Jun 2025

·

Stayed 3 nights

Had a comfortable and luxurious stay here for our first three nights in Sri Lanka. Travelled in June which is off season / monsoonal however we barely saw any rain - sunbaked by the pool most days and was very relaxing to travel in the quiet season - at times had the whole pool and grounds to ourself. Buffet breakfast was incredible and had soooo many options. Grounds were beautifully maintained and the gym was perfect too

10

Stephen

11 Oct 2024

·

Stayed 1 night

Nice pool. Nice ocean, too, but too choppy at the moment, Very good breakfast and excellent coffee.

4

Zoe

20 Dec 2025

·

Stayed 1 night

Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.

10

akilah

29 Mar 2025

·

Stayed 1 night

Short stay wish we could’ve stayed longer and enjoyed the facilities. Beautiful hotel in what seems like the perfect spot with the beach on one side and the city on the other. They took our last minute request for a spa treatment and it was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean with prompt towel replacement. Others reported issues such as mouldy or dirty bathrooms and flooding showers, indicating inconsistent standards.

Related guest reviews

8

Stephane

29 May 2025

·

Stayed 4 nights

Les chambre ne sont pas très propres et vétusté c'est dommage pour une Hôtel 5 étoiles.

Translate

10

Kim

19 Jun 2025

·

Stayed 5 nights

Very nice hotel- big comfy beds in a spotlessly clean room. The hotel is well laid out inside and around the gardens and pool areas. There is plenty of space between umbrellas and the pool staff were very attentive. The restaurant was well stocked with multiple choices for even the fussy eaters. I would like to

10

Susan

2 Sept 2023

·

Stayed 2 nights

Maintenance not good (bathroom doors would not shut, shower flooded the whole bathroom. Food good but really expensive. Staff good.

8

Satvinder

8 Nov 2024

·

Stayed 3 nights

The hotel was very nice and clean, the staff were so helpful. We enjoyed the location as it was easy to walk to the shops, restaurants and the beach.

4

Nilou

4 Jun 2025

·

Stayed 1 night

We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc). The bed was comfortable and we had a good night of sleep. We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection. Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).

10

Sara

25 Mar 2025

·

Stayed 1 night

Clean and spacious. Food at hotel restaurant was really good.

10

ANNE

5 Apr 2024

·

Stayed 1 night

Very clean and friendly

10

Casandra El

7 Nov 2025

·

Stayed 7 nights

A really good hotel with kind and attentive staff. The room was clean and the breakfast was great. Really enjoyed the spa services. The only minus was how cold the room got because of the AC (didn’t matter how much we tried to adjust it), but I would definitely stay here again.

8

Jessica

29 Dec 2025

·

Stayed 2 nights

Smutsigt på rummet när vi anlände.

Translate

10

Subhodini

4 Nov 2024

·

Stayed 1 night

Beachfront and beautifully maintained. Excellent customer service by all staff. Very spacious rooms. Loved the room servive replacement of fresh towels comoared to other hotels. Check in time could be faster knowing that you are expecting the customers especially after a long travel.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Comfortable rooms with big beds, balconies and ocean views are frequently noted, and some are very quiet. Several reviews mention dated decor or small layouts, privacy-poor bathrooms, hard-to-adjust AC, and occasional street noise.

Related guest reviews

8

Stephen

19 Feb 2025

·

Stayed 1 night

I only stayed 1 night before a flight but no complaints. Pool and beachfront area amazing and staff were very friendly and helpful. Top floor room with views of ocean were great. I may have received the upgrade but wasn’t verbally mentioned so don’t want to be unfair. Recommend as a pre flight hotel to any traveller.

10

Kim

19 Jun 2025

·

Stayed 5 nights

Very nice hotel- big comfy beds in a spotlessly clean room. The hotel is well laid out inside and around the gardens and pool areas. There is plenty of space between umbrellas and the pool staff were very attentive. The restaurant was well stocked with multiple choices for even the fussy eaters. I would like to

8

Uppiliappan

23 Oct 2024

·

Stayed 1 night

good except weird bathroom layout lacks privacy

8

Claude

11 Nov 2023

·

Stayed 1 night

Idéalement placé à côté de la plage. Chambre petite. Hotel vieillissant et sans charme particulier. Parfait pour 1 nuit avant un vol. Un peu cher pour la qualité et pour le pays.

Translate

4

Nilou

4 Jun 2025

·

Stayed 1 night

We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc). The bed was comfortable and we had a good night of sleep. We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection. Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).

10

Alistair

22 Nov 2025

·

Stayed 2 nights

Very pleasant and helpful staff. Room was also very quiet which is important to us.

10

Casandra El

7 Nov 2025

·

Stayed 7 nights

A really good hotel with kind and attentive staff. The room was clean and the breakfast was great. Really enjoyed the spa services. The only minus was how cold the room got because of the AC (didn’t matter how much we tried to adjust it), but I would definitely stay here again.

10

Linda

13 Oct 2025

·

Stayed 3 nights

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.

4

Zoe

20 Dec 2025

·

Stayed 1 night

Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.

10

Birgit

21 Apr 2025

·

Stayed 2 nights

Traumhafte Aussicht. Schöner Pool mit Bar. Direkt am Strand. Tolles Frühstücksbuffet. Personal sehr freundlich und serviceorientiert. Bademantel, Bade-Flipflops. Wasserkocher, Tee, Instantkaffee. Kühlschrank kühlt gut. Fußläufig in Negombo- Stadt. Tuktuk-Station gegenüber.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, attentive and efficient, with quick check-ins and thoughtful handling of special requests. A minority cite disorganization, misleading upgrade communication, incorrect information, and slow or unprofessional restaurant interactions; driver support can be limited.

Related guest reviews

8

Matthew

27 Jan 2026

·

Stayed 1 night

Great pool area. Staff were excellent. Food was OK

6

Sandyta

20 Feb 2025

·

Stayed 2 nights

We booked through Expedia as a Platinum client, which means I should receive an upgrade if available. However, when we arrived, the staff falsely claimed I had been upgraded, but the room was exactly the same as what I had originally booked. This was misleading and disappointing. Dinner at the hotel restaurant was excellent, but lunchtime was a different story. I ordered a mild curry, but the chef made it extremely spicy. When he came out to apologize, he admitted that he assumed I could handle the heat because I “look Indian”—despite me specifically requesting mild. This was not only unprofessional but also completely unacceptable. On top of that, my food took so long to arrive that I eventually decided not to eat or order anything else. It’s clear why many guests loudly voiced their frustrations with the restaurant. Housekeeping did a moderate job—nothing exceptional, but at least the basics were covered. Overall, this hotel has potential, but major improvements are needed, especially in honesty from the staff, restaurant service, and overall guest experience. Until then, I wouldn’t recommend dining in or expecting premium service.

10

Mary

24 Nov 2025

·

Stayed 3 nights

Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!

10

Daniela

29 Jan 2026

·

Stayed 1 night

Beautiful hotel, Nice room, very friendly staff.

10

Andrew

1 Feb 2024

·

Stayed 2 nights

Quick and efficient check in, we arrived before 11am and we’re in our room within 15 minutes.

10

Sabine

28 Mar 2023

·

Stayed 2 nights

Überragender Service, insbesondere Chiranga hat in allen Belangen (Apotheke, Arztbesuch) geholfen und Wünsche organisiert, Hotel sehr schön, geräumige Zimmer

Translate

6

sumara

22 Sept 2023

·

Stayed 1 night

The reception is lacking a personal touch. The web and the hotel page gives wrong information about restaurant times as well as the room service, causing me to go bed hungry.

8

Angelika

16 Jan 2022

·

Stayed 1 night

Das Personal hat sich sehr bemüht, ist aber leider völlig unorganisiert. Ich musste wegen einer Flugstornierung umbuchen, hatte dies auch bestätigt bekommen aber bei Ankunft dauerte es eine halbe Stunde, bis man klären konnte, dass die Umbuchung tatsächlich stattgefunden hat. Am nächsten morgen bei der Abreise hatte dann ein anderer Mitarbeiter das gleiche Problem wieder, argumentierte, dass wir gar nicht für diese Nach gebucht hatten und dass man die in Anspruch genommene Nacht bezahlen müsse (war aber alles an hotel.com bezahlt) Erst nachdem ich sehr ungehalten wurde, konnten wir gehen. Ansonsten sicher ein gutes Hotel, auch zu empfehlen, aber das Management sollte dafür sorgen, dass man besser organisiert ist.

Translate

6

tomohiko

12 Aug 2024

·

Stayed 1 night

not so good service.

10

TYRONE

2 May 2024

·

My wife and I arrived at Heritance Negombo and during our check in, we explained our diet concerns because of a recent operation. The front desk clerk immediately notified the restaurants staff of our no salt diet and the staff really paid attention to not only our diet but the little things to ensure our vacation will remain in our hearts for a lifetime. They are truly amazing at Heritance Negombo Hotel and we will definitely reccomend this hotel to our family and friends or anyone that coming to Sri Lanka. Once again thank you very much on a amazing vacation.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Beachfront setting close to many restaurants and about 20–25 minutes from the airport makes it convenient for first or last nights. A few note the area is less appealing to explore and rough waves can limit ocean swimming.

Related guest reviews

8

Rajiv

6 Jul 2024

·

Stayed 2 nights

This property is just a 20 minutes drive from Colombo Airport. Hence, your holiday in the beach starts almost instantly. And wishing walking distance you’ve plenty of casual dining options! Great prospect and very well located

8

kate

21 Mar 2025

·

Stayed 1 night

This was a good hotel to stay before our flight. Just 25 mins from the airport. Nice room facing the sea. Nice pool. The buffet for dinner was good.

8

Satvinder

8 Nov 2024

·

Stayed 3 nights

The hotel was very nice and clean, the staff were so helpful. We enjoyed the location as it was easy to walk to the shops, restaurants and the beach.

10

Glen

29 Apr 2024

·

Stayed 1 night

Great hotel on the beach. I would definitely come back. Many restaurants across the street.

10

Emma

8 Dec 2025

·

Stayed 1 night

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.

10

Chris

21 Aug 2025

·

Stayed 1 night

Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.

10

Virva-Tuulia

17 Feb 2023

·

Stayed 1 night

Good location, close to the airport. The whole hotel and surroundings are clean. Swimming pool clean. Staff friendly. On the beach, but swimming is not possible due to big waves. There is no possibility for our driver to stay overnight at the hotel.

10

John

1 Sept 2024

·

Stayed 1 night

So close the airport and a beach resort hotel

10

Linda

13 Oct 2025

·

Stayed 3 nights

We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.

10

Birgit

21 Apr 2025

·

Stayed 2 nights

Traumhafte Aussicht. Schöner Pool mit Bar. Direkt am Strand. Tolles Frühstücksbuffet. Personal sehr freundlich und serviceorientiert. Bademantel, Bade-Flipflops. Wasserkocher, Tee, Instantkaffee. Kühlschrank kühlt gut. Fußläufig in Negombo- Stadt. Tuktuk-Station gegenüber.

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food are frequently praised, with generous buffets, good coffee and tasty dishes. Downsides include occasional slow or inconsistent service, limited full-board set menus at times, and high prices for drinks and some meals; desserts can be very sweet.

Related guest reviews

6

Sandyta

20 Feb 2025

·

Stayed 2 nights

We booked through Expedia as a Platinum client, which means I should receive an upgrade if available. However, when we arrived, the staff falsely claimed I had been upgraded, but the room was exactly the same as what I had originally booked. This was misleading and disappointing. Dinner at the hotel restaurant was excellent, but lunchtime was a different story. I ordered a mild curry, but the chef made it extremely spicy. When he came out to apologize, he admitted that he assumed I could handle the heat because I “look Indian”—despite me specifically requesting mild. This was not only unprofessional but also completely unacceptable. On top of that, my food took so long to arrive that I eventually decided not to eat or order anything else. It’s clear why many guests loudly voiced their frustrations with the restaurant. Housekeeping did a moderate job—nothing exceptional, but at least the basics were covered. Overall, this hotel has potential, but major improvements are needed, especially in honesty from the staff, restaurant service, and overall guest experience. Until then, I wouldn’t recommend dining in or expecting premium service.

8

David

15 Jun 2024

·

Stayed 2 nights

The hotel sits alone as a quality hotel in the area. It was very quiey but filled up quickly due to a conference. The beach is ok, but allow for lots of rubbish washing ashore. The hotel room was nice - a bit tight for our suitcases but it had everything. The coffee in the room was old and we just binned it. The food was amazing - really good food on day 1, followed by the best cake i have probably ever had - the bread was similar as it was all cooked on site. Staff were always helpful. Its a great hotel for the money, but if you're staying, then eat in the hotel as its worth it.

10

Susan

2 Sept 2023

·

Stayed 2 nights

Maintenance not good (bathroom doors would not shut, shower flooded the whole bathroom. Food good but really expensive. Staff good.

8

tyler

20 Dec 2024

·

Stayed 1 night

Nice property, great friendly staff. Excellent breakfast Drinks in bar are very expensive.

4

Nilou

4 Jun 2025

·

Stayed 1 night

We had a beautiful view from our room. However, the latter didn’t look like the photos I’ve seen on Expedia. The room was quite tired and is in need of a refurbishment. It didn’t feel like a 5 star hotel, but more a 4 star. The bathroom also needs a good clean (mould in the shower, dirty sink, smell drains etc). The bed was comfortable and we had a good night of sleep. We booked a full board package. We were surprised to see that there was no buffet and a limited set menu (with very cheap options). Nonetheless, we were offered alternative options. The food that we ordered were generally nice and the breakfast buffet selection was one of the best we’ve had in Sri Lanka. It had a good continental selection. Overall, the experience was OK but I would not return unless the property was refurbished and installed decent air conditioning in common areas (eg lobby, bar, restaurant etc).

10

Sara

25 Mar 2025

·

Stayed 1 night

Clean and spacious. Food at hotel restaurant was really good.

10

Samantha M

14 Oct 2025

·

Stayed 4 nights

Wonderful place to stay! The staff are so friendly and nice, the services were worth the price and the food is excellent

10

Emma

8 Dec 2025

·

Stayed 1 night

Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.

10

Casandra El

7 Nov 2025

·

Stayed 7 nights

A really good hotel with kind and attentive staff. The room was clean and the breakfast was great. Really enjoyed the spa services. The only minus was how cold the room got because of the AC (didn’t matter how much we tried to adjust it), but I would definitely stay here again.

10

Stephen

11 Oct 2024

·

Stayed 1 night

Nice pool. Nice ocean, too, but too choppy at the moment, Very good breakfast and excellent coffee.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $126	2 $115	3 $111
4 $119	5 $111	6 $111	7 $111	8 $119	9 $119	10 $157
11 $111	12 $114	13 $129	14 $122	15 $114	16 $168	17 $131
18 $114	19 $114	20 $114	21 $158	22 $159	23 $122	24 $122
25 $114	26 $114	27 $118	28 $122	29 $122	30 $114	31 $114

Sentido Heritance Negombo

Prices for Sentido Heritance Negombo

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed (Superior)

Junior Suite

Premium Room, 1 King Bed

Deluxe Twin Room (Superior)

Deluxe Twin Room

Deluxe Room, 1 King Bed

Presidential Suite

Guest reviews of Sentido Heritance Negombo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sentido Heritance Negombo

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $105	25 $105	26 $126
27 $117	28 $77	29 $109	30 $87