Auberge de Jeunesse de Bouillon

The front desk is open daily from 8 AM - 10 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are Monday, Thursday, and Friday 8 AM-10:30 PM; Wednesday, weekend, and holiday hours are 8 AM to noon and 5-10:30 PM.

Payment Policy – Auberge de Bouillon Depending on the rate plan and booking conditions selected at the time of reservation, Auberge de Bouillon applies either a pre-authorisation or an advance payment on the guest's payment card. The applicable method, amount, and conditions are specified in the rate plan description at the time of booking. 1. Pre-authorisation For certain rate plans, a pre-authorisation will be placed on the guest's card prior to arrival. This is not a charge: no funds are debited, and the amount is only temporarily blocked by the card issuer. The pre-authorisation will be released automatically according to the guest's bank's standard timelines, or converted into a charge at check-in/check-out in accordance with the applicable rate conditions. 2. Advance payment For certain rate plans, an advance payment will be charged to the guest's card prior to arrival. The amount charged depends on the rate plan booked and may correspond to the first night, a percentage of the total stay, or the full reservation amount, as indicated in the rate conditions at the time of booking. 3. Refund of advance payments Where an advance payment has been taken, it will be refunded in full if the booking is cancelled within the free cancellation period stated in the applicable rate conditions. Cancellations made outside this period, or no-shows, may result in the advance payment being retained in full or in part, in accordance with the rate plan's cancellation policy. 4. Contacting the guest Auberge de Bouillon may contact the guest by email and/or phone before arrival to confirm, request, or update payment details, or to carry out the pre-authorisation/advance payment. Guests are asked to ensure their contact details are accurate and to respond promptly to such requests. 5. Right to cancel Auberge de Bouillon reserves the right to cancel the booking, without further notice and in accordance with its published Terms & Conditions, if: • the guest fails to provide a valid payment method, • the guest does not respond within a reasonable timeframe to a request for payment details, or • the guest refuses to complete the payment process. 6. CVV / Security Code The CVV (card security code) is required in all cases to process the pre-authorisation or advance payment. Bookings cannot be guaranteed or confirmed without a valid CVV. No Smoking Youth Hostel. No pets allowed. The hostel will be accessible to you 24 hours a day with your room card. The reception is open from 9am to noon and from 2pm to 10pm.

• Towels fee: EUR 1.5 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.