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The Ritz-Carlton, Macau

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The Ritz-Carlton, Macau - Image 1
The Ritz-Carlton, Macau - Room
The Ritz-Carlton, Macau - Room
The Ritz-Carlton, Macau - Reception
The Ritz-Carlton, Macau - Pool

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About this property

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, an outdoor pool, and a lazy river. Additional features at...
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  • Sauna

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Safe-Deposit Box

  • Meeting Rooms

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Location

Estrada da Baía da Nossa Senhora da, Esperanca, Macau SAR

Galaxy International Convention Center (0.5 miles)

Galaxy Macau Casino (0.5 miles)

Museum of Taipa and Coloane History (0.5 miles)

Macau Matsu (0.5 miles)

Qube at the Venetian (0.6 miles)

Macau Olympic Complex (Macau Stadium) (0.6 miles)

More location info

Guest reviews

Facilities

9.8

Cleanliness

9.8

Rooms

9.8

Service

9.6

Location

9.7

Dining

9.7

10

Bouran

EXP-logo

Apr 27, 2025

·

Stayed 1 night

Very beautiful interior. Suite was amazing. Staff were extremely friendly
Very beautiful interior. Suite was amazing. Staff were extremely friendly
10

vito

EXP-logo

Jul 15, 2024

·

Stayed 2 nights

Excellent service! Stuff is the best.
Excellent service! Stuff is the best.
10

Cary

EXP-logo

Jul 9, 2024

·

Stayed 2 nights

The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
The level of service from upper management to the bellmen was beyond words. It was the best service we received from any five star property we have ever stayed around the world. It was seriously that good! If you are staying in Macau, treat yourself to the best hotel experience you will ever have. Again, the stay was unbelievable! The level of detail, impeccable facility, and staff that genuinely live and breathe exceptional hospitality service. I also want to give some added praise to Nicholas and Melanie They made sure every aspect of our stay was attended to and made it our most memorable hotel experience ever. Lastly, everyone we encountered knew our name and their kindness made everything special. The club level suite we stayed in was incredible and impeccably maintained. The suite was tastefully decorated, as was the entire hotel. Again, if staying in Macau do not hesitate and stay at the Ritz Carlton.
10

Vincent

EXP-logo

May 25, 2024

·

Stayed 1 night

Excellent service
Excellent service
10

Alice

IAN-logo

Mar 22, 2024

·

Stayed 1 night

Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!
Read a lot of reviews before making the decision of staying at the Ritz-Carlton and I am 200% happy with our stay with 53rd floor lounge access. The lounge provides 5 meal/drink services from breakfast to after dinner drinks and everyone on this floor is extra nice especially Molly, Allan and Lila My family and I will not stay anywhere else in Macau now. ++++recommend!

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, self-parking is available for free on-site.

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately MOP 418 per person.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Yes, a roundtrip airport shuttle is complimentary at scheduled times.

The property offers wheelchair-accessible facilities, including a registration desk, parking, public areas, and rooms. There are also assistive listening devices available and a wheelchair-accessible pool.

The hotel is located in Cotai, connected to a shopping center, within a 5-minute drive of the Venetian Macao Casino and Cotai Strip. It is 1.7 mi (2.7 km) from City of Dreams and 0.5 mi (0.8 km) from Galaxy International Convention Center.

Yes, there is an outdoor pool available, along with a complimentary water park and a lazy river.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Rollaway beds are available for a fee of MOP 1500 per night, and advance request or confirmation is required.

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