Name: Hilton Garden Inn Memphis/Wolfchase Galleria
Address: 7955 Ikea Way, Cordova, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: $122–$249 per night
Rating: 7.95

What guests think

At Hilton Garden Inn Memphis/Wolfchase Galleria, travelers praise the friendly staff, convenient location near shopping and I-40, and clean, comfortable rooms, while recurring critiques cite ongoing renovations, inconsistent housekeeping, and maintenance issues with bathrooms, AC, and in-room tech.

Amenities include an indoor pool, small restaurant and bar, a fire pit, and self-service laundry, though several guests encountered closures, a cold or messy pool, and occasional elevator or ice-machine outages. Several reviews reported vehicle break-ins and some late-night noise. Dining is paid and reviewed as mixed; overall expect a convenient stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include an indoor pool, on-site restaurant and bar, fire pit, and self-service laundry; however, some guests found the pool cold or dirty, noted early bar closures, and reported occasional outages with an elevator or an ice machine.

Related guest reviews

10

Angela

Apr 2, 2025

·

Stayed 1 night

Check in process was seamless. Dining/ bar was a great option to chill and decompress. The firepit was out of commission during our stay but it was no biggie. It was pretty windy and cool so we probably wouldn't have sat out too long anyway. Overall great stay.

8

Thurman

May 4, 2025

·

Stayed 2 nights

The pool area dirty and the pool was dirty and… someone had put towels in the pool the night before and just wasn’t a good experience for my first time

10

Jill

Jul 27, 2025

·

Stayed 3 nights

Clean hotel. On site laundry. Great fire pit.

10

Marc

May 15, 2025

·

Stayed 1 night

It was a really good stay nice and quiet everything looking clean. The only issue was One elevator was down so it took a while for everyone to go up and down when leaving.

8

Brenda

Jan 16, 2025

·

Stayed 1 night

Sadly the night we spent there the indoor pool was super cold. The kids swam for a little bit but had to get out because it was to cold.

10

Jo

Sep 12, 2024

·

Stayed 1 night

Ice machine on the second floor needs to be fixed

8

Michelle

Jan 5, 2025

·

Stayed 1 night

Nice but wish the indoor swimming pool was heated. Also bar and restaurant closed super early around 7pm. Was one of the reason we picked this hotel. Will definitely call them next time to verify everything is open and available before booking again.

10

Arthur

Aug 10, 2025

·

Stayed 2 nights

Large room. Large bathroom. Restaurant and bar had good quality. Pool and Exercise rooms were very nice.

10

Brandi

Mar 21, 2025

·

Stayed 2 nights

Great hotel!!!! The restaurant food was delicious. The beds were COMFY COMFY. We will definitely be staying here again.

10

Macie

Mar 29, 2025

·

Stayed 1 night

This was a very convenient stop as I travelled east on I-40. The room was clean and comfortable, the staff were friendly and efficient, and I had a great dinner in the restaurant. And the bonus - Ikea is right across the street!

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Cleanliness

Cleanliness feedback is mixed: many guests praised clean rooms and public areas, while others reported dirty bathrooms or hallways, pests (roaches or ants), and dust or residue from renovations.

Related guest reviews

10

Marlene

Nov 30, 2025

·

Stayed 1 night

The rooms was clean and the staff was excellent

10

Patricia

Nov 6, 2024

·

Stayed 3 nights

Beautiful hotel, everything felt very clean. Would definitely recommend

2

Jessica

Jun 12, 2023

·

Stayed 4 nights

There were roaches. Pizza boxes left in the hall outside of someone’s room for our entire stay of three days. Then they charged me a $520 no show fee for a booking that Expedia said they cancelled. The general manager has been in a meeting all day and they guy on the phone was rude and hung up on me.

4

Clayton

Dec 10, 2023

·

Stayed 1 night

Our room Was run down. The desk and bed had sticky stuff all over it. It definitely didn’t feel clean.

4

Sherry

Jan 7, 2023

·

Stayed 19,358 nights

It was dirty, run down and our room had roaches. We won’t go back.

4

Hannah

Aug 9, 2024

·

Stayed 1 night

I usually don’t like to complain but we got in late around 11:30pm and got to our room to notice the bathroom wasn’t clean. There was urine all over the base of the toilet, hair in the shower and sink, and the floors didn’t look mopped. If we were not exhausted and it wasn’t 12:00 we would have requested a new room. I had to clean it the best I could to get by for the night. The price we paid was too high for the hotel room not to be clean.

10

Audrey

Feb 17, 2023

·

It was really nice and clean .

4

Michele

Mar 2, 2024

·

Stayed 1 night

Disappointed Hilton honors member. Floors in room were dirty. Bathroom floor had dead gnats. AC was good and cold though. Would not stay there again.

8

Mikresha

Mar 19, 2025

·

Stayed 1 night

The ambience is really beautiful! I love that they have a little store front, bar, & different longer areas! Indoor Swimming pool & exercise room were nice! Room was nice but could use some renovating on the walls. Black marks and spots down the walls and it was a roach on the light fixture crawling! I air dropped the video to the receptionist to send to upper management! Overall, great price! Just get the pest and walls painted in some of the rooms!

4

nazeeh

Jun 15, 2025

·

Stayed 1 night

Property wasn’t clean. Specifically the shower was dirty.

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Rooms

Rooms are generally comfortable, with some spacious layouts and comfy beds, but several reviews describe dated decor, night-time noise, slow or unreliable TV or Wi-Fi, and HVAC or hot-water issues.

Related guest reviews

6

William

Aug 3, 2024

·

Stayed 4 nights

The hotel is currently undergoing renovations, and while I believe my room was recently renovated, there were some strange issues that should have probably been resolved before renting the room to me. The bed felt very loose, like it was poorly assembled. There wasn’t a plastic liner on the shower curtain, so every time I showered the bathroom floor got soaked. The phone on the nightstand didn’t work. The door was very difficult to open and close, almost like it was dragging along the floor. In my 4 night stay, my bed was only made once. The room I booked had a single king bed, this room had (2) double beds. The thermostat on the wall was more of a decoration and didn’t control the mini-split. Fortunately I could adjust the temperature from the front of the mini-split. The door that leads out to the parking lot at the rear of the building had a poorly adjusted closer, so it slammed very loudly every time someone used it. I understand that this hotel is still a work in progress, but there was a bunch of little issues that should have been resolved quickly and easily.

2

William

Jun 9, 2024

·

Stayed 2 nights

NO WIFI, NO STREAMING APPS, the front desk tried to not even mention it until I called about it, the microwave made a crazy grinding noise and the Air conditioner leaked water or moisture and the carpet around it was soaking wet and smelt. For the price and for the name of this hotel, I will NOT BE BACK.

6

Tonya

Feb 9, 2025

·

Stayed 2 nights

The proprety was clean and quiet the thing that I did nit like was the water was hot when we checked in then we did not have any hot water was there from out of town called front desk just to not get an answer had to go without taken a shower just could wash up I did nkt like that probably will not be staying here again

6

Brian

Sep 2, 2024

·

Stayed 3 nights

Pillows were terrible. Digital key didn’t work. My daughter’s room even a standard key wouldn’t work and maintenance was only way to get in her room. Weirdest shower I have ever had with shower control at a place where you couldn’t reach in a start it to warm up without getting wet.

10

Maura

Oct 19, 2025

·

Stayed 1 night

We stayed for one night. Our room was clean and comfortable. We all slept well. We didn’t use the pool or gym, but walked past and they looked nice. The location was great and the lady who checked us in was friendly and efficient.

8

ALAN

Apr 3, 2024

·

Stayed 1 night

The Hilton Garden was clean but was definitely in need of a remodel. The front counter has some chips and is just not the normal quality of a Hilton Garden. The elevator flooring have numerous broken tiles In my room the interior is dated and the bathroom was missing a light cover on one of the fixtures, the toilet paper holders were empty and there was a roll of paper in the back of the toilet. There is speckled paint on the dark wood tile floor. The room was clean just dated. The TV has a 5 to 10 second delay when you change any channel (pain). The beds were comfortable

10

John

Jan 1, 2024

·

Stayed 1 night

Older hotel furnishings but mattresses, bedding and pillows were perfect.

10

Arthur

Aug 10, 2025

·

Stayed 2 nights

Large room. Large bathroom. Restaurant and bar had good quality. Pool and Exercise rooms were very nice.

10

Aimee

Jun 8, 2024

·

Stayed 1 night

Very very loud all night, zero sleep due to noise. Cars racing , music blaring, neighbors partying until 5 am.

2

Marcellus

Jul 2, 2024

·

Stayed 1 night

Room was hot. The AC wasn't working at all. I just left and didnt say anything sorry but i will want a refund.

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Service

Service is often described as friendly and efficient, yet operations can be inconsistent—delayed or incorrect room assignments, key system failures, housekeeping by request with missed service, and occasional unhelpful responses at the desk or bar.

Related guest reviews

2

Richard

Jul 10, 2023

·

Stayed 3 nights

The property was ok. The air conditioning unit in the middle of the night switched to putting out heat. Went to sleep it was 65 woke at 2 am and it was 80 degrees. Called front desk and was told they would submit it to maintenance and they would get to it in the morning and that I would have to “make do” until morning. I informed him that no they would have to get us another room. Grudgingly he did and when he came to let us into the new one he was rude and mad like we were putting him out.

6

John

Oct 23, 2025

·

Stayed 1 night

At check in our reserved King bed was no longer available. Following a 7hr drive that day they offered us a room with 2 queen beds or the would arrange for us to stay at a different hotel. We opted for the queen room. I asked if there was a reduction in price, the answer was no. When we setteIed into our room we found that our priority status had not been properly set up by the hotel, so we didn't have free wi-fi. We also discovered that the tub drain was broken. We had to prop the drain open with some cardboard to allow the tub to drain while showering.

4

Rosanne

Jul 8, 2024

·

Stayed 1 night

Their computer system was down so could not get card keys right away. The rug in our room was wet had to move ourselves to another room. TV internet didnt work at all during our stay. The hotel was under renovation so hall rugs were very dirty

6

Dave

May 14, 2025

·

Stayed 4 nights

we stayed for 4 nights, our room was not cleaned, made up or fresh towels put in it. I had to go get fresh towels every day, they indicated they do it every other day, but that did not happen. for a Hylton it did not meet expectations for the price

6

Linda

May 26, 2025

·

Stayed 1 night

Room was not available one hour after check in time. The facility needs a refresh.

10

Sarah

Apr 6, 2025

·

Stayed 2 nights

Great condition, comfortable beds and very clean. But best of all were the staff. Friendly, efficient and super helpful.

8

Charles

Apr 8, 2025

·

Stayed 2 nights

The breakfast was off the chain. I didn’t like that they didn’t automatically clean the room everyday. Only upon request. I was locked out of my room after leaving the hotel for dinner. The staff was excellent and very helpful.

10

Sonjha

Sep 2, 2025

·

Stayed 2 nights

I was impressed with the friendliness of the staff and professionalism. The room was comfortable and met my expectations. Definitely would recommend.

4

Breann

Apr 28, 2024

·

Stayed 1 night

We couldn’t get a key for our room because their machine was down, so everytime you want in your room you have to ask the front desk to escort you. It was the dirtiest hotel I’ve stayed at. Doors were all marked up, stains all over the carpet and walls. There were 30-40 muscle cars gathered in the lot a cross the street doing donuts and burn outs and revving their engines all night, with the cops chasing them through the parking lot. The staff was friendly, that’s about all I have nice to say about the place.

10

Ahmed

May 31, 2025

·

Stayed 1 night

Great stay centrally located with amazing staff at check-in

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Location

Convenient for shopping and I-40 access, but several reviews mention vehicle break-ins and some late-night traffic or parking-lot noise; parking at the entrance can be tight.

Related guest reviews

2

Munir

Jan 24, 2025

·

Stayed 2 nights

My truck got broken into at the parking lot and no security no cameras help very bad experience!

10

Shynika

Jul 1, 2024

·

Stayed 1 night

The property was very nice and in a great location by everything you need. Parking was a little hectic with having to park in the back but was very safe.

6

Greg

Aug 14, 2024

·

Stayed 1 night

Property was being renovated, we were not told when we booked the room… Staff was very nice. 2 vehicles were broken into in the parking lot overnight while we were there.

4

John

Apr 6, 2025

·

Stayed 1 night

Do not come! Within 5 minutes of getting to our room on the 5th floor the fire alarm went off. The hotel floor smelled of weed and cigarette smoke which I’m sure was happening in rooms! The parking is a nightmare around this hotel property! Just absolutely a mess with tiny spaces and limited. Will never stay there again.

10

ALAN

Apr 26, 2025

·

Stayed 1 night

Very nice hotel that has many dining options near by.

8

Lo

Mar 23, 2025

·

Stayed 1 night

Around a lot of stores

8

Kimberly

Jul 24, 2025

·

Stayed 5 nights

Nice staff and very helpful. Convenient to interstate and downtown

4

Alvaro

Mar 13, 2023

·

Stayed 1 night

Would definitely not stay here again. For the price I paid for one night it was a beat up hotel with very basic accomodations. Perhaps if would've been a bit better if breakfast was included. In addition, I'm not sure if it's a bad part of town or not, but many vehicles got broke into the night we stayed. Glass shattered all around the parking lot. Luckily, we got away clean.

10

Macie

Mar 29, 2025

·

Stayed 1 night

This was a very convenient stop as I travelled east on I-40. The room was clean and comfortable, the staff were friendly and efficient, and I had a great dinner in the restaurant. And the bonus - Ikea is right across the street!

10

Aimee

Jun 8, 2024

·

Stayed 1 night

Very very loud all night, zero sleep due to noise. Cars racing , music blaring, neighbors partying until 5 am.

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Dining

On-site restaurant and bar and paid breakfast receive mixed feedback: many enjoyed tasty meals and friendly bartenders or chefs, but others found breakfast pricey, hours limited, or dinner service poor.

Related guest reviews

10

James

Aug 6, 2023

·

Stayed 1 night

My stay was awesome, the Friday night Bartender was excellent. Only slight observation there was no regular unflavored creamer.

2

Jonathan

Apr 4, 2025

·

Stayed 1 night

Ordered food evening - we were the only people ordering - just a few guys pounding down beers at the bar. After about an hour + - the bartender guy comes to our table says our order was not to his standard - we said cancel the order - he comes back in about a minute later with a box with an under cooked pizza that we never ordered. We watched two guys the whole time in the kitchen area basically doing nothing. I’ll put it diplomatically - we are not low life non-minorities - but made to feel like such..,

10

Elizabeth

Jan 21, 2023

·

Stayed 1 night

Should have paid a bit more attention to the breakfast buffet ... thought it was included, but it's not! Oh well. It was good and worth the $$.

8

Adrienne

Nov 19, 2024

·

Stayed 2 nights

Shout out to the breakfast chefs!

8

Michelle

Jan 5, 2025

·

Stayed 1 night

Nice but wish the indoor swimming pool was heated. Also bar and restaurant closed super early around 7pm. Was one of the reason we picked this hotel. Will definitely call them next time to verify everything is open and available before booking again.

10

Arthur

Aug 10, 2025

·

Stayed 2 nights

Large room. Large bathroom. Restaurant and bar had good quality. Pool and Exercise rooms were very nice.

10

Brandi

Mar 21, 2025

·

Stayed 2 nights

Great hotel!!!! The restaurant food was delicious. The beds were COMFY COMFY. We will definitely be staying here again.

10

Joan

Nov 19, 2024

·

Stayed 1 night

Breakfast buffet pricey so did not partake. Repeat guest always book here when traveling between central Texas and Virginia.

10

Macie

Mar 29, 2025

·

Stayed 1 night

This was a very convenient stop as I travelled east on I-40. The room was clean and comfortable, the staff were friendly and efficient, and I had a great dinner in the restaurant. And the bonus - Ikea is right across the street!

8

Patricia

Oct 24, 2024

·

Stayed 1 night

Great to stay in a place where you can get a nice meal and drinks in lobby for a reasonable price. Lobby is beautiful & comfortable to relax in; had a great meal there with friendly service. Only negative was that our room recently had furniture varnished. There was strong odor and sticky feel to wood surfaces.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$106
March	$113
April	$107
May	$118
June	$118
July	$124
August	$111
September	$128
October	$132
November	$114
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $249	17 $135	18 $142	19 $140
20 $125	21 $135	22 $144	23 $144	24 $135	25 $167	26 $140
27 $124	28 $135	29 $144	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $138	2 $144	3 $136
4 $122	5 $131	6 $155	7 $140	8 $131	9 $234	10 $140
11 $126	12 $131	13 $155	14 $154	15 $151	16 $171	17 $145
18 $127	19 $137	20 $147	21 $141	22 $139	23 $169	24 $122
25 $127	26 $137	27 $140	28 $129	29 $137	30 $135	31 $134

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Accessible (Hearing Impaired)

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Room, 1 King Bed, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 1 King Bed

Room, 1 King Bed, Accessible

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing Impaired)

Room, Accessible (Roll-In Shower)

Room, 1 King Bed

Room, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Garden Inn Memphis/Wolfchase Galleria

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