Novotel Marsa Alam Beach Resort

Yes nice pool

The hotel facilities were good, rooms are clean but you can forget about the beach. Although i checked in online and gave the approximate arrival's time, the room was not prepared for the number of persons booked, we had to wait for the bed and towels for the 3rd person and even had to call after waiting for more than an hour. The only person who gave us once a smile during the stay, was one of the housekeepers !! Honestly, the whole staff needs to be trained. The food and beverage department needs to be reformed from top to bottom, urgently. I know, that you get what you pay for, but that's not the accor group standards i used to know.

Low Budget Hotel, as all inclusive here is a big lie, not accor suits name,or 5 stars with no variety food, with the same nails every day, not suits with kids There is only one Ala cart & full of well known guests only conference room always joined with loony stay tourests from every where clown conference room, no showes, no entertainment,no snak mails, or cocktails, rooms needs service such lockers etc.. Management team & managers specially customer service and receptionist, keep giving you the iron mask, Merna, sherif, El sharkawy, even owner hemsilf T. Sarkis Beach and nature location and marine and snorkeling beret nice

The area is quite deserted between hotels

Resort bellissimo