Name: The Max Hotel Sandton
Address: 5 Rivonia Road, Illovo, Johannesburg, South Africa, Johannesburg, Gauteng, South Africa
Rating: 8.57

Guest reviews

8.6

Fabulous

Based on 627 verified reviews

Facilities

8

Cleanliness

9.3

Rooms

9.3

Service

9

Location

9.2

Dining

9.2

Who stays here?

Business

17%

Couple

16%

Family

46%

Group

20%

10

Paul

Feb 17, 2026

·

Stayed 3 nights

Spacious rooms with great staff at a perfect location.

10

Mufaro

Jan 24, 2026

·

Stayed 2 nights

Rooms were clean and staff was very good

8

Ryan

Sep 7, 2024

·

Stayed 2 nights

Great staff, helpful with transfers, secure feeling

8

Yee Lam

Jun 13, 2024

·

Stayed 5 nights

We loved our stay in Johannesburg. The location was within walking distance of a grocery store and several restaurants. When we had an issue with our stove, the staff quickly responded with a replacement. We did have someone (who was possibly intoxicated?) try to get into our apartment at night while we were staying there, which was startling. We called the front desk and they said they would look into it. Staff was concerned with the safety around the building at night and one of their security staff walked with us to the neighborhood grocery store the first evening, which was very kind.

6

Benjamin

Apr 21, 2024

·

Stayed 3 nights

We had to practically bed for clean towels. Everyday when they did bring them, they were still wet. The staff came across as being nice, but the cleanliness, willingness to provide good customer service was absent in all areas. I have to check out of the hotel two days early and they refused to give me a refund. Hence for reasons of laziness, subpar customer service and refusal to give me a refund, I rate them a 2 overall.

5 Rivonia Road, Illovo, Johannesburg, South Africa

Location

With a stay at The Max Hotel Sandton in Johannesburg (Sandton), you'll be within a 5-minute drive of Nelson Mandela Square and Melrose Arch Shopping Centre. This family-friendly aparthotel is 8.6 mi (13.8 km) from Montecasino and 9.7 mi (15.6 km) from Gold Reef City Casino.

The Wanderers Golf Club(0.5 miles)

Wanderers Stadium(0.8 miles)

James and Ethel Grey Park(1.1 miles)

Dunkeld West Shopping Centre(1.5 miles)

The Zone @ Rosebank Shopping Center(1.6 miles)

Hyde Park Corner(1.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

Full breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately ZAR 250 per person.

No pets and no service animals are allowed at this property.

Check-in time is at 14:00 and check-out time is at 10:00. Late check-out is available for a fee of ZAR 500, subject to availability.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is located in Illovo, Johannesburg, within a 5-minute drive of Nelson Mandela Square and Melrose Arch Shopping Centre. It is approximately 39.6 km from O.R. Tambo International Airport.

The property features an outdoor pool, but specific operational hours and seasonal availability are not detailed.

Children are welcome at the property.

The property does not specify the availability of extra beds or cribs. Guests should inquire directly for any specific needs.

The Max Hotel Sandton

Amenities

Property description