Name: Home2 Suites by Hilton Champaign/Urbana
Address: 2013 South Neil Street, Bolten Field, Champaign, Illinois, United States of America, Champaign, Champaign County, US
Price range: $107–$284 per night
Rating: 8.23

What guests think

At Home2 Suites by Hilton Champaign/Urbana, travelers praise friendly staff, spacious suite-style rooms with kitchenettes, and a convenient location near UIUC and dining, but several reviews cite dated interiors, maintenance issues, and inconsistent breakfast quality.

Facilities feedback is mixed, with repeated mentions of pool closures or murky water, some broken gym equipment and elevator outages, plus reports of a small unexpected parking fee. While suites are roomy and practical, several guests found mattresses uncomfortable, TVs occasionally inoperable, and noise from HVAC or outdoor areas affecting rest. Cleanliness ranges from very clean rooms to reports of stained furniture and missed housekeeping. Expect a convenient, apartment-style stay with friendly service, but variable upkeep and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reports highlight pool closures or cloudy water, some broken gym equipment and elevator outages, plus a small parking fee that surprised guests. The outdoor fire pit/seating area is a noted plus.

Related guest reviews

2

Roman

Jun 29, 2024

·

Stayed 1 night

Pool water was murky, breakfast was frozen solid and a non working microwave was provided. Also they charge you for parking.

8

Tracey

Jan 8, 2023

·

Stayed 19,364 nights

Parking is not free they charge $6.

8

Teri

Mar 15, 2025

·

Stayed 1 night

Hotel in great location if attending a sporting event at the University. Even though it is a newer hotel, the pool was not operating and the beds were doubles when listing said queen/king. People working there are very nice. Space in the rooms is larger, but set up like a dorm room-which seems odd.

10

Kevin

Aug 19, 2024

·

Stayed 8 nights

Ownership of the property changed midweek. Instantly smelled cleaner with more evident cleaning visible. Dislike that the Today show blares all morning long in the lobby. And weirdly enough, is piped to the elevator lobbies too. I don’t need to listen to ads as I wait for the elevators! Both treadmills broken..unimpressive! Overall felt this stay was not as pleasant as previous stays.

6

Melissa

Jul 9, 2023

·

Stayed 2 nights

Pool was atrocious. Dirty, murky, unswimable. Air conditioner loud in living room and not working in bedroom. Mattress uncomfortable-could feel springs poking you. Staff was courteous.

6

Gregory

Feb 8, 2024

·

Stayed 1 night

The facility shows some age, only one elevator. No water in the exercise room, no washcloths

6

Joseph

Jul 10, 2025

·

Stayed 2 nights

Room was okay, bed was average at best. No hand soap in the bathroom, typical for most hotel rooms. Shower was decent. Front door was a bear, spring needed adjustment, it could hurt you. One of the elevators was making some banging noises(counter-weights?). The desk person said a tech had determined it was fine, i was like call another tech. My biggest issue was breakfast. Single well done eggs that were served in this unit that was very difficult to get them out.

8

Al

Dec 21, 2024

·

Stayed 2 nights

I booked a hotel with a pool, which was very important to me, only to find out when I got there the pool was closed for maintenance.

6

Ellen

Sep 22, 2025

·

Stayed 3 nights

Good (and free) parking, well located near restaurants and close to UofI. Front desk staff very good. The rooms themselves felt a bit tired, especially the bathroom. They were comfortable enough, just nothing specia.

8

Laura

Apr 1, 2025

·

Stayed 1 night

The hotel was nice. The pool was closed for maintenance which was disappointing. The breakfast was smaller than other Hilton’s but that is probably because there is a kitchen with refrigerator, microwave, sink, and dishwasher in the room.

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Cleanliness

Feedback is mixed: many guests found rooms clean, but others reported stained or worn furniture, dust or hair in bathrooms, and missed or superficial housekeeping.

Related guest reviews

4

Angelica

Jun 16, 2025

·

Stayed 3 nights

Pillows were yellow & dirty , food crumps on the floor , hairs all over , bathroom was not clean well , the breakfast was so limited , had barely anything , I don’t recommend this hotel at all .

6

Sarah

Mar 2, 2025

·

Stayed 2 nights

The sheets had a hole in it. Toilet was loose. There was hair in the bathroom And an empty bottle of tea in the safe. I’ve stayed here before and the first time was great. This time there were a lot of issues.

10

Lynette

Jun 30, 2025

·

Stayed 1 night

Very clean, very friendly staff, comfortable and convenient.

10

Melissa

Aug 29, 2025

·

Stayed 3 nights

We enjoyed staying here.The staff was friendly, the property was clean and our room had everything we needed. The location was perfect for our needs and we will stay here again!

6

Krystal

Jun 18, 2024

·

Stayed 1 night

Not impressed.. Our room was dirty with dust piles where it had obviously not been cleaned for a while. Greasy hand marks on the doors. Bathroom door was also broken. Also our tv had been broken, with the cord ripped off the back. Elevators looked like they had been vandalized. Pool water was very cloudy and the pool wasn’t very big.

10

Matt

Jul 14, 2025

·

Stayed 2 nights

Room was very clean, and the employee working at the front desk was very kind and helpful. I would highly recommend staying at this property again. Plenty of restaurants, stores, coffee shops nearby.. very easy to catch an uber from the hotel as well.

10

Janet

Oct 21, 2025

·

Stayed 1 night

Great employees Eco friendly Very clean Comfortable room with bed separate from couch and large tv Large refrigerator, dishwasher, microwave Good breakfast and was kept clean continuously

6

Candace

Jul 7, 2025

·

Stayed 2 nights

The rooms are not too bad. Although I do bring my own cleaning wipes and as I was wiping everything down it was very dirty. That isn’t something the naked eye would see. The breakfast was cold both days the only real hot item is the waffles you can make yourself. The lobby was dirty and the garbage cans outside were overflowing. Staff was not very friendly.

6

Timothy

Jul 11, 2024

·

Stayed 1 night

This used to be my favorite place to stay, but really beat up from my last stay 2 years ago. Lobby still nice. Staff is nice. I was on 4th floor, hallway carpets are stained, my room door would not close or lock without being pulled shut, the couch has big marks and stains, sheets are clean, but are really worn. Bathroom wall by shower, drywall is crumbling at the bottom from water damage. Just lacking maintenance, Hilton needs to spend money to refresh rooms. To be clear still better than many hotels in town especially towards I74. But used to be a 5 star hotel for me, now it's a 3

6

Canella

Jan 19, 2024

·

Stayed 3 nights

The place was not cleaned properly. There were fishes in dish washer. Former occupants left clothing items in room. During my stay I asked for service and they hadn’t vacuumed. They just brought towels and more toilet paper.

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Rooms

Suites are spacious and functional with kitchenettes and ample storage, but decor feels dated in places. Guests report uneven mattress comfort, occasional TV problems, and noise from HVAC or outdoor areas affecting sleep.

Related guest reviews

6

Christine

Nov 3, 2024

·

Stayed 2 nights

Overpriced because it is Dad's Weekend at U of I. Way overpriced. All of the hotels this weekend - it's shameless. Hard to get onto the wifi. No extra toilet paper in the room. No housekeeping. For what I paid, you could have made the bed and tidied up a bit.

6

Aaron

May 28, 2023

·

Stayed 1 night

Overall, my stay was fine. Unfortunately, the tv in my room did not work. That was the only issue I had.

8

KATHY

Feb 8, 2025

·

Stayed 14 nights

Rooms were clean and comfortable. The mattress seemed old and in need of being replaced. The breakfast was marginal as the hot food was always unavailable except for the waffle maker.

6

jill

Sep 28, 2025

·

Stayed 2 nights

Tv was broken. Couch in living room filthy. Front desk could not find coffee packets to refresh me for next day since no housekeeping during two night stay. Breakfast was powdered eggs, processed meat. Location great.

6

lauren

Sep 15, 2025

·

Stayed 2 nights

Being a Hilton honors member and having stayed at many of these properties, I expected so much more. Front desk girls were fabulous. Lobby appeared to be clean, elevators worked fine, parking was easy. The room was just clean enough that I would stay, no bed bugs. Old carpeting, our door was nearly impossible to open and close, bathroom had been surface cleaned, definitely no sanitation on either the room or the bathroom. It was a busy college parents weekend so I kind of expected they’d have prepared better, but also understand that they were likely rushing to get rooms ready. Beds were AWFUL… sinking in the middle. Pull out couch was filthy. And, checkout was noon, we’d gone to the game the night before so my kids were still asleep around 8:30- 9am, and we awoke to a housekeeper banging on our door, not once, not twice, but three times asking us when we were leaving. THAT was just totally inappropriate. We spent over $1200 on a room for two nights and were being rushed out in the morning hours before checkout.

10

Karisa

Oct 21, 2024

·

Stayed 2 nights

Overall a great place to stay. Only downside was the bed, it was like sleeping on a floor!

6

Kevin

Sep 22, 2025

·

Stayed 2 nights

The size of rooms were nice.

10

Kindra

Apr 19, 2023

·

Stayed 1 night

The room was really spacious. Everything was clean and fairly comfortable. My daughter felt like her bed was a little slanted and had to sleep backwards. Mine was great. The sofa bed was a sofa bed. We appreciated the range of pillows. There were at least 3 different styles in each bed.

8

Lauren

Jul 14, 2025

·

Stayed 1 night

Our hotel room was right by the fire pit outside, and this noise made it a bit loud to sleep and relax. Additionally, we got a room that had an AC that was too loud. It wasn't the hum of the AC, but rather some creaking noises. If you stay here, I recommend requesting a room that's not on the side of the outdoor fire pit! The gym was a plus, it was clean and had basic equipment. The breakfast was overall standard for a continental breakfast.

6

Scarlett

Aug 22, 2024

·

Stayed 21 nights

The gym's facilities are largely unusable and most are labeled under repair. And the sound insulation is very poor, and the air conditioner is very noisy at the bedside.

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Service

Staff are widely described as friendly and helpful. Some reviews note operational issues such as key-card outages, slow or error-prone check-ins, and billing or reservation mix-ups.

Related guest reviews

4

Lisa

Dec 15, 2023

·

Stayed 1 night

Check in was a nightmare. New employee could not find Hotels.com reservation. Told us we were at wrong address. We were not. Had to call Hotels.com to get special confirmation number. Gave us key card that didn’t work. Second time, gave us key to room that had people in it! Took over 30 minutes! Probably need to provide better training to night staff. Beds were ok, but not super comfy. The breakfast was okay.

4

Kevin

May 31, 2025

·

Stayed 7 nights

This property is going downhill. We stay once a year and have liked it in the past. This time the toilet in the room was not working properly, the carpet smelled like dirty feet, and there was a baseboard missing near the shower. The quality of the breakfast has declined. The key system was down the whole week (we were told it was a Hilton-wide issue) so we only had one key between us. We will be trying other hotels in the future but are sorry that this Home2Suites has declined so much.

2

Gesi

Dec 28, 2024

·

Stayed 1 night

I had a booking paid from Expedia before I came to check in and they told me my card was declined so they made me pay again in person for my room. I looked on my card and I got charged twice. One from Expedia and one from the hotel in person. This is absurd. I been on the phone for hours trying to call representatives so they can fix this issue and nobody has been picking up. I have only been talking to computer robots on the phone and it’s very frustrating. I will never book here again

2

Cynthia

Sep 26, 2024

·

Stayed 1 night

Apparently they had a maintenance issue & had no room for us. Was disappointed that they did t find us an alternate room. We had to look for a different motel at midnight & we were both exhausted from traveling. They said Expedia was supposed to contact us regarding the problem but no one did.

10

John

Sep 29, 2025

·

Stayed 2 nights

Staff was very friendly !

10

Matt

Jul 14, 2025

·

Stayed 2 nights

Room was very clean, and the employee working at the front desk was very kind and helpful. I would highly recommend staying at this property again. Plenty of restaurants, stores, coffee shops nearby.. very easy to catch an uber from the hotel as well.

10

Sirlei

Sep 15, 2025

·

Stayed 2 nights

Great stay! Clean and all the amenities for a short or long stay . Great staff!

6

Emily

Jul 26, 2025

·

Stayed 2 nights

The stay was fine, but woken up early in the morning due to a fire alarm. One elevator was down and then the other went down for a bit on the first day. Check-in took about 20 minutes because no one was at the front desk. There was no milk for breakfast. Otherwise everything else was fine.

8

Sharon

Jun 26, 2025

·

Stayed 1 night

Staff were friendly and helpful. They handled a problem with the room immediately.

2

Brink

Jun 4, 2025

·

Stayed 2 nights

Staff was friendly, but room keys were not working! Each time I left my room, I had to be accompanied by staff to my 4th floor room in get back inside. Since keys not working, could not use pool, fitness equipment or even leave to go get ice! Had to stay in my room, could not go anywhere. Refused to make accommodation or compensation. Found out various keys didn’t work for over a week. Shouldn’t have booked rooms without working keys! Food not hot, no fresh fruit, limited selections at breakfast. Disappointing 2 night stay!!

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Location

Convenient for University of Illinois events and near restaurants and a grocery store. A few guests felt it was less handy when just passing through the area.

Related guest reviews

10

Michael

Feb 21, 2024

·

Stayed 1 night

Close to campus with lots of dining options within a short walk. Grocery store is next door.

10

Shane

Jun 16, 2025

·

Stayed 1 night

Close to restaurants and a grocery store in walking distance

8

Gregory

Aug 6, 2024

·

Stayed 1 night

The hotel was clean and breakfast was good and had lots of options. I was not happy with a parking fee as this was not disclosed and there was no need to charge because parking was not limited. The location is out of the way if you are just traveling through the area on the interstates.

8

Reena

Jul 22, 2025

·

Stayed 1 night

Close to the campus of University of Illinois.

10

Juliana

Aug 13, 2024

·

Stayed 1 night

A bit far from campus, but worked well for our needs

10

Matt

Jul 14, 2025

·

Stayed 2 nights

Room was very clean, and the employee working at the front desk was very kind and helpful. I would highly recommend staying at this property again. Plenty of restaurants, stores, coffee shops nearby.. very easy to catch an uber from the hotel as well.

10

Justin

Mar 8, 2025

·

Stayed 1 night

Close to the stadium, grocery store and restaurants nearby.

10

Jing

Aug 18, 2025

·

Stayed 1 night

Easy access in and out, convenient to campus

6

Ellen

Sep 22, 2025

·

Stayed 3 nights

Good (and free) parking, well located near restaurants and close to UofI. Front desk staff very good. The rooms themselves felt a bit tired, especially the bathroom. They were comfortable enough, just nothing specia.

8

Elaine

Dec 14, 2024

·

Stayed 2 nights

Close to shopping

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Dining

Breakfast feedback is inconsistent: some guests found decent variety with hot items, while many cited limited or unreplenished choices, cold food, or equipment like the toaster/waffle maker being out of order.

Related guest reviews

6

Joy

Aug 18, 2025

·

Stayed 1 night

The room was not in great condition and the breakfast area ran out of egg options before the closing time. We’re eating keto so we didn’t have breakfast there. The staff we encountered was personable and friendly. The bed was comfortable.

6

jill

Sep 28, 2025

·

Stayed 2 nights

Tv was broken. Couch in living room filthy. Front desk could not find coffee packets to refresh me for next day since no housekeeping during two night stay. Breakfast was powdered eggs, processed meat. Location great.

10

Michael

Mar 9, 2025

·

Stayed 1 night

This is our go-to hotel when we visit our daughter at UI. Very convenient location. Also, they improved their breakfast bar by allowing you to make your own breakfast sandwich rather than them being prepared for you. Also, the biscuit was outstanding.

10

Janet

Oct 21, 2025

·

Stayed 1 night

Great employees Eco friendly Very clean Comfortable room with bed separate from couch and large tv Large refrigerator, dishwasher, microwave Good breakfast and was kept clean continuously

10

Debra

Mar 2, 2025

·

Stayed 3 nights

We had a nice stay. Breakfast was pretty amazing with options for several things. There were eggs and sausage patties each day. Good protein options.

6

Candace

Jul 7, 2025

·

Stayed 2 nights

The rooms are not too bad. Although I do bring my own cleaning wipes and as I was wiping everything down it was very dirty. That isn’t something the naked eye would see. The breakfast was cold both days the only real hot item is the waffles you can make yourself. The lobby was dirty and the garbage cans outside were overflowing. Staff was not very friendly.

8

Michael

Sep 13, 2025

·

Stayed 1 night

Overall the facility was really nice. We will stay here again. The pool was fun they have a really nice outdoor seating area. The only thing that my family disliked was the quality of breakfast. After it sits out for so long you need to swap out the product. Otherwise,great place to stay

10

Erin

Nov 7, 2025

·

Stayed 2 nights

Clean room, comfy, good breakfast.

6

Susan

Feb 1, 2025

·

Stayed 1 night

Just dull. Breakfast was poor. No omelettes, no breakfast sandwiches. Sign said Temporarilyl out. I asked if they were making some. Answer was NO. Toaster was broken. I mentioned it. They said, Yup. Probably need to buy a new one. Yikes! But nick people!

6

Michael

Oct 28, 2023

·

Stayed 1 night

Breakfast was awful compared to other properties, almost inedible.. watery oatmeal, rock hard breakfast sandwich, watered down OJ, bitter coffee

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$140
March	$172
April	$200
May	$136
June	$130
July	$119
August	$162
September	$143
October	$151
November	$129
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $284	19 $284
20 $120	21 $107	22 $110	23 $107	24 $122	25 $191	26 $190
27 $111	28 $118	29	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $145	5 $117	6 $129	7 $129	8 $157	9 $219	10
11 $145	12 $130	13 $154	14	15 $183	16	17
18 $145	19 $135	20 $153	21	22	23	24
25 $143	26 $130	27	28 $164	29 $164	30 $198	31 $257

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible, Bathtub

Suite, 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Suite, 1 Queen Bed, Accessible (Hearing)

Studio, 2 Queen Beds, Accessible, Bathtub

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Studio, 2 Queen Beds, Accessible (Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Champaign/Urbana

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