Name: EAST Miami
Address: 788 Brickell Plaza, Brickell, Miami, Florida, USA, Miami, Miami-Dade County, US
Price range: 336 $–730 $ per night
Rating: 8.77

Was Gäste sagen

Im EAST Miami heben Gäste oft die zentrale Lage in Brickell mit direktem Zugang zum Brickell City Centre, die stilvollen Zimmer mit Balkonen und Skyline-Blick sowie die lebhaften Einrichtungen, darunter die Rooftop-Bar Sugar, attraktive Pools und ein angesehenes Fitnesscenter, besonders hervor.

Viele empfinden das Personal auch als freundlich und hilfsbereit. Zu den häufigsten Nachteilen gehören Lärm durch die Stadt und das Nachtleben, gelegentliche Mängel in der Hauswirtschaft oder bei der Instandhaltung, langsamer oder teurer Valet-Service sowie vereinzelt auftretende Probleme mit der Abrechnung oder VIP-Gutschriften. Erwarten Sie einen energiegeladenen, gehobenen Aufenthalt in der Stadt, der Wert auf Lage und Aussicht legt und nicht auf absolute Ruhe.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Rooftop-Bar Sugar, attraktive Pools und ein gut ausgestattetes Fitnesscenter werden häufig gelobt. Einige Gäste berichten von überfüllten Pooltagen und teurem oder langsamem Valet-Parking.

Reinigung

Viele Bewertungen loben sehr saubere Zimmer und öffentliche Bereiche. Andere berichten von fehlender Hauswirtschaft, Gerüchen oder Verschmutzungen sowie gelegentlichen Schädlingssichtungen, wodurch die Standards als uneinheitlich empfunden werden.

Zimmer

Die Zimmer sind modern und geräumig mit Balkonen und einem hervorragenden Blick auf die Stadt. Zu den wiederkehrenden Nachteilen gehören Straßen- und Veranstaltungsgeräusche, begrenzte Geräte im Zimmer (oft nur eine Minibar und keine Mikrowelle) sowie gelegentliche Wartungsprobleme oder Kompromisse bei der Privatsphäre im Badezimmerlayout.

Dienstleistung

Viele Gäste beschreiben das Personal als freundlich und hilfsbereit. Es gibt jedoch wiederholt Berichte über langsame Reaktionszeiten, fehlende Hauswirtschaft, Abrechnungs- oder VIP-Gutschriftfehler sowie Valet-Probleme, die das Gesamterlebnis beeinträchtigen.

Ähnliche Gästebewertungen

10

Julia

16. Aug. 2025

·

Aufenthalt am 3 Nächte

My recent stay at the East Miami exceeded my expectations. From the moment I arrived, I was struck by how beautifully the hotel is maintained; it truly lives up to its online photos. The overall experience was exceptionally pleasant and the staff were incredibly helpful and attentive, going above and beyond to ensure a memorable visit. I especially appreciated the staff with, the prompt room service, the concierge's assistance with suggestions dinner options, the friendly demeanor of the staff at the pool. The attention to detail and genuine hospitality made my first stay at the East Miami truly special, and I will undoubtedly be returning in the future. I highly recommend this hotel to anyone looking for a luxurious and comfortable experience in Miami.

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6

Shawn

27. Juli 2025

·

Aufenthalt am 1 Nacht

Actually, the most disappointing stay I’ve had at the East- and I LOVE this hotel. I always choose it when I’m in Miami. Except for the bellman, the staff was inattentive, unresponsive and indifferent. I had packages delivered to the hotel. I asked for help four times- and provided tracking information. Got the brush off. Finally, the bellman saw me wandering around and asked if he could help. Finally, he found the packages.

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2

Anthony

25. März 2025

·

Aufenthalt am 1 Nacht

I am beyond disappointed in the lack of professionalism at the East Miami Hotel. We have stayed here three years in a row over the holidays. We have spent thousands of dollars on rooms, drinks and food. On our most recent stay we were charged incorrectly on four separate occasions. It was clear that someone was using our account/room number to drink at the bar and order pool lunches - this amounted to be overcharged by $400 plus. I immediately reached out to East Miami the day we checked out - JANUARY 4th. It is now March 25th and I’m still dealing with this issue. A variety of “guest relations” employees claim they will help me and then fail to reply, call back or do anything at all to help. When I’ve asked for management on any level, I’ve been told many times “their in meetings, planning for the week.” I spent thousands of dollars on food/drink alone - all of which I acknowledge/paid yet they cannot help me figure out these fraudulent charges for “table of two” when we were a party of three who has a child and was not sitting at the bar!!!! This hotel has great rooms and it’s in a nice location however they have taken advantage of me and my loyalty on staying with them. I feel violated not only financially but professionally- NO ONE will help me. They act as if they are looking into the issues, take all my information for the umpteenth time, promise a 24 hour call back and then they die. Nothing happens, crickets…no call back, no email, no regard for stealing my money. I h

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6

Jeremy

19. Aug. 2025

·

Aufenthalt am 3 Nächte

Valet service wasn't great. Ended up paying 57$ per day for valet service although had to wait at least 20 to 35 minutes each time I needed my car. My car seat was always in a different position than when I left at the valet, also changing all kinds of settings, including radio stations and AC... Also to note that the property charged me 10$ for each amazon package although we're delivered during my stay. this isn't a practice in other establishments, very disappointing

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2

charmin

10. März 2025

·

Aufenthalt am 2 Nächte

I recently stayed at your hotel in room 3408 from Friday, March 8th. I’m writing to formally express my disappointment regarding the unacceptable customer service and the racial profiling I experienced during my stay. Upon check-in, the front desk informed me that guests receive two complimentary drinks per day at the pool bar. However, when my companions and I — all African-American men — arrived at the pool bar, the first question we were asked was, “Do you guys stay here?” I presented my room key and ID to confirm my stay. While I understand the need for security, the tone and approach felt unwelcoming and inappropriate. Later that night, as we returned to the hotel, a staff member physically grabbed my arm and said, “Hey, you don’t stay here.” Again, I showed my room key with the distinctive “E” symbol, yet there was no apology for the false accusation.

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10

Gregory

5. Aug. 2025

·

Aufenthalt am 3 Nächte

I rarely take time to write reviews...Excellent customer service provided by Patricia at the front desk. Extremely professional attitude and a "can do" spirit Great disposition and approach toward resolving problems

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2

Daniella

10. Aug. 2025

·

Aufenthalt am 5 Nächte

We were not able to check in even after 3pm, they told us go and get food and kill time! the room we got was an accessible room which we never requested but because they said they were booked up that’s what we got! The toilet was inside the shower, there was water everywhere. They moved us the second day, we had to pack and unpack at the new room, the new room had a terrible scent of sewage!!! The next day we were locked out from our room because the device on the door was apparently dead, at this point we had a dinner reservation and we were locked out for a while making us Late. The whole experience was trash there was no compensation also I got a $200 charge on my credit card after I left without any email stating what this extra charge was for ! I would never recommend! I hated it

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2

Rasheen

15. Aug. 2025

·

Aufenthalt am 2 Nächte

Valet parking lost my key and I was stuck for two days without a car now they giving me a big runaround of reimbursing me for renting another car

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6

Esther Omobowale

23. Apr. 2025

·

Aufenthalt am 3 Nächte

I was here from April 8-11 for my birthday celebration. Upon arriving at East Miami, I had to wait about 15 minutes before I was helped at the check-in desk. Keep in mind, there were 3 employees not engaged while I waited. I had to ask for help and then one of them said “Do you need help? I’m sorry I did not know”. I accepted the apology and checked-in. I was early and had to wait for the room to be cleaned. This was at about 8:50am. I was told I would be texted when the room was ready but I never received a text. After about 2 hours, I went back to the front desk to find out and was told the room was ready. Great, and no one had informed me. On getting to the room, it was mostly clean except the bath tub. I had to clean it myself before using it. I was too exhausted from a long flight to wait for housekeeping to fix it. The television became faulty (no internet connection) and I called to have someone fix it. No one showed up till the next day, after I made a second call for help. During my stay, I had to ask 3 times in one day to have trash removed from my room. For such a pricey place, I expected better service. However, I must mention that the housekeepers are very courteous. Also, how come there are no robes in the rooms? This is supposed to be a 5 star hotel, correct? I was excited to stay here but my experience was lackluster. I will have to try a different place when next I visit Miami.

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10

Taylor

9. März 2025

·

Aufenthalt am 1 Nacht

Staff was super attentive and helpful, would definitely stay here again! Everything is in walking distance! Beautiful area and hotel!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Erstklassige Lage in Brickell mit direktem Zugang zum Brickell City Centre und zahlreichen Restaurants und Einkaufsmöglichkeiten in unmittelbarer Nähe. Lärm durch die Stadt und den Verkehr ist eine wiederkehrende Beschwerde, besonders nachts.

Gastronomie

Die Einrichtungen vor Ort wie Sugar und Quinto sind beliebt für Getränke und Frühstück, und viele genießen die allgemeinen Speisemöglichkeiten. Kritikpunkte sind die hohen Preise oder Gebühren, die begrenzte Auswahl für bestimmte Ernährungsweisen und der fehlende 24-Stunden-Zimmerservice.

Monat	Durchschnittspreis
Januar	597 $
Februar	741 $
März	794 $
April	571 $
Mai	563 $
Juni	522 $
Juli	442 $
August	301 $
September	293 $
Oktober	380 $
November	457 $
Dezember	531 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $336	15 $362	16 $388	17 $390	18 $443	19 $459
20 $396	21 $376	22 $488	23 $560	24 $551	25 $444	26 $444
27 $371	28 $399	29 $399	30 $417

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $418	2 $444	3 $444
4 $443	5 $444	6 $444	7 $444	8 $443	9 $461	10 $461
11 $460	12 $533	13 $534	14 $461	15 $461	16 $461	17 $461
18 $507	19 $606	20 $595	21 $544	22 $544	23 $515	24 $515
25 $506	26 $533	27 $730	28 $614	29 $551	30 $515	31 $497

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer

Zimmer, 1 King-Bett

Zimmer, 1 Schlafzimmer

Zimmer, 1 King-Bett, Eckzimmer (Plus)

Zimmer, 1 King-Bett, Eckzimmer

Zimmer

Zimmer, 2 Doppelbetten

Zimmer, 2 Doppelbetten (Urban Plus)

Zimmer, 1 King-Bett (Urban Plus)

Zimmer, 1 Schlafzimmer

Zimmer, 1 King-Bett (Bay Plus)

Zimmer, 1 King-Bett

Zimmer, Eckzimmer

Zimmer

Gästebewertungen

Fantastisch

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

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