Name: Hyatt Place Houston Galleria
Address: 5252 West Alabama, Uptown, Houston, Texas, USA, Houston, Harris County, US
Price range: 96 $–262 $ per night
Rating: 8.33

Was Gäste sagen

Im Hyatt Place Houston Galleria loben Gäste häufig die fußläufige Lage im Galleria-Viertel, das im Allgemeinen freundliche Personal und die sauberen, komfortablen Zimmer. Wiederkehrende Nachteile sind jedoch das obligatorische Valet-Only-Parken mit Gebühren und Wartezeiten, langsame oder unzuverlässige Aufzüge sowie gelegentlich ein kleiner oder geschlossener Pool.

Das Frühstück wird oft geschätzt, obwohl einige Gäste die Auswahl als fade empfanden oder der Bereich überfüllt war. Die Zimmer sind häufig geräumig und komfortabel, aber einige wirken veraltet, und in einer Reihe von Bewertungen werden laute oder schwache Klimaanlagen sowie andere kleinere Wartungsprobleme erwähnt. Insgesamt ist es geeignet für Reisende, die eine praktische Basis in der Galleria mit einem guten Preis-Leistungs-Verhältnis suchen, trotz einiger betrieblicher Einschränkungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Valet-Only-Parken mit einer täglichen Gebühr ist üblich und oft zu Stoßzeiten langsam; mehrere Gäste missbilligten diese Richtlinie. Die Aufzüge können langsam oder außer Betrieb sein, und der kleine Innenpool hat gelegentliche Schließungen; der Fitnessraum wird als angemessen beschrieben.

Reinigung

Die Rückmeldungen sind gemischt: Zahlreiche Bewertungen heben sehr saubere Zimmer und gepflegte Bereiche hervor, während andere von Flecken auf Teppichen oder Sofas, Schmutz oder Schimmel im Badezimmer und unregelmäßiger Reinigung berichten.

Zimmer

Viele beschreiben die Zimmer als geräumig und komfortabel. Andere berichten von veralteter Einrichtung, lauter oder schwacher Klimaanlage und kleineren Wartungsproblemen, wobei einige das Fehlen von Mikrowellen oder Safes im Zimmer bemängeln.

Dienstleistung

Das Personal ist oft freundlich, hilfsbereit und reaktionsschnell. Mehrere Bewertungen berichten jedoch von unhöflichen oder wenig hilfsbereiten Interaktionen, verspäteten oder unterbesetzten Check-ins, Überbuchungen oder Problemen mit der Zimmerbereitschaft sowie mangelnder Bearbeitung besonderer Bedürfnisse oder Valet-Vorfälle.

Ähnliche Gästebewertungen

2

Jodi

18. Juli 2025

·

Aufenthalt am 1 Nacht

I booked a room that was able to sleep 6 people. Two queen sized beds and a double pull out from the couch. When we got there, I was told that they over booked our room and they were sending us to the Hyatt Regency instead. We had to stand in line again to get our car out of valet. We went to the Hyatt Regency, checked in and went to the room. There were only two queen sized beds. Only enough room for four people. I had already paid over $200 for the room at the Hyatt Place. I was told at the Hyatt Regency I would have to purchase another room at a discounted price to sleep the 6 people that I had already paid for, or they could refund my money and go elsewhere. We had already wasted over two hours with this run around. I decided to take the refund and go somewhere else. Needless to say, I’m still waiting for my refund and my daughter’s 14 birthday was ruined. Worst experience ever. The front desk people at the Hyatt Place were extremely rude. The people at the Hyatt Regency were very nice.

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10

Scarlett

1. Sept. 2025

·

Aufenthalt am 3 Nächte

The general manager, Queenie was such an amazing person to deal with. She was very helpful informative and helped us accommodate when our flight was delayed. Thank you so much. We will definitely be coming back!

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2

Marissa

2. Sept. 2025

·

Aufenthalt am 1 Nacht

We had the worst experience where the valet driver got upset with us hit our vehicle and damage our door. And the employees allowed him to continue working so we checked out of hotel we hadn’t even been in our room but 10 min

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10

Willetta

30. Sept. 2025

·

Aufenthalt am 2 Nächte

Staff very hospitable, property well kept and room very clean. Housekeeping did wonderful job and promptly responded to requests.

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6

Courtney

2. Sept. 2025

·

Aufenthalt am 5 Nächte

I came to Houston to have surgery after my recent cancer diagnosis. I planned on recovering at Hyatt Place a couple of days afterwards. We expressed to the front office staff during check-in that I would need a wheelchair after having surgery on Wednesday. The staff assured me that they had a wheelchair in the storage closet and all i’d have to do is ask the valet to call and ask someone to bring it down for us. When we arrived to the hotel after surgery, we were told that another guest took the wheelchair to go SHOPPING. I couldn’t walk to our hotel room so soon after surgery because the hotel allowed another guest to take their only wheelchair off the hotel property to go SHOPPING. Even after alerting the front desk of our need for it during check in 2 days before. We then had to wait 30 minutes while the Hyatt Regency brought over one of their wheelchairs to our hotel. Thank God they had one they could bring over. We were disappointed to say the least. We also disliked the breakfast options. Nothing was good and everything was bland. All in all it’s a clean place to lay your head at night but thats all.

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6

GLORIA

19. Juli 2025

·

Aufenthalt am 5 Nächte

First, when you arrive there is no parking available. You drive into what seems to fit only 3 vehicles bumper to bumper. The valet needs a ticket to park your vehicle, but you have to check in to receive a ticket, so you have to make a mad dash to the 3rd floor where the front desk is. So there’s that. Secondly, the receptionist was a bit rude. I mistakenly added my 18 yr old granddaughter’s name for the first room, which I kept trying to explain to her but she kept cutting me off, and the second room for my husband & I-the cardholder. I was able to check-in to one room, but the receptionist said my granddaughter had to check-in to the other. Because I had gotten off by myself to check us in quickly, I had to go back to the ground level for my granddaughter, we go back to the 3rd floor, only for her to say “oh I can’t check her in, she has to be 21”. When adding the number of rooms on the website, it does ask how many adults & children, which goes up to 17 yrs. So, there was that too. Anyway…the rooms were clean. They smelled a little musty, not that bad to request a change. The bathroom door is a sliding glass door. So really you have no privacy when nature calls. I was not a fan of that. The pool is small. The picture on the website is deceiving, looks a lot longer than what it is.

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8

John

23. Okt. 2025

·

Aufenthalt am 1 Nacht

Check in was understaffed and there were several guests waiting. The employee at the desk was very professional and handled the situation it just took some time. Other than that everything was great

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2

Shevone

24. Aug. 2025

·

Aufenthalt am 1 Nacht

I didn't like that my room wasn't ready on time

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6

Adam

31. Okt. 2025

·

Aufenthalt am 1 Nacht

The stay was overall pleasant — the room was clean, quiet, and comfortable. Staff were courteous, and breakfast was excellent, easily the highlight of my visit. However, the valet service needs improvement. The attendant spoke very limited English and couldn’t explain the parking or retrieval process, which was confusing for an out-of-town guest arriving late. Basic communication training would greatly help. It’s also inconvenient to pay separately for valet at a hotel. Elevators were slow, and the front desk didn’t mention that keycards are required for guest floors — a small detail that would prevent confusion. Overall, I wouldn’t discourage others from staying, but better communication and staff training would make a significant difference in the guest experience.

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10

Manuel

29. Sept. 2023

·

Aufenthalt am 2 Nächte

The young lady at front desk was very polite and attentive. Excellent customer service, everyone was very attentive and polite. The rooms were clean and the area is within walking distance to galleria mall and good restaurants.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Wird durchweg für die fußläufige Erreichbarkeit von The Galleria, Restaurants und Geschäften gelobt, und allgemein als sicher empfunden. Einige weisen auf nahegelegene Baustellen oder einen verwirrenden Fahrzeugzugang hin.

Gastronomie

Das inklusive Frühstück ist ein häufiges Plus mit Kaffee und Vielfalt. Die Qualität scheint uneinheitlich zu sein, wobei einige es fade oder schlecht bezeichnen und der Bereich zu Stoßzeiten überfüllt ist.

Monat	Durchschnittspreis
Januar	119 $
Februar	153 $
März	202 $
April	160 $
Mai	176 $
Juni	170 $
Juli	126 $
August	118 $
September	125 $
Oktober	149 $
November	142 $
Dezember	113 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $125	15 $126	16 $121	17 $137	18 $163	19 $156
20 $96	21 $97	22 $152	23 $114	24 $107	25 $107	26 $108
27 $107	28 $110	29 $108	30 $112

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $110	2 $112	3 $116
4 $111	5 $111	6 $117	7 $116	8 $119	9 $218	10 $262
11 $180	12 $112	13 $116	14 $115	15 $115	16 $112	17 $112
18 $112	19 $111	20 $117	21 $116	22 $111	23 $192	24 $159
25 $112	26 $112	27 $117	28 $117	29 $116	30 $111	31 $112

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett und Schlafsofa

Zimmer, 1 King-Bett und Schlafsofa (High Floor)

Zimmer, Mehrere Betten

Suite, 1 Schlafzimmer

Zimmer, Mehrere Betten (High Floor)

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

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