Hotel Platin
Property description
Take advantage of recreation opportunities such as a hot tub, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance and a ven...
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Guest reviews
7.2
Good
Based on 422 verified reviews
Facilities
8
Cleanliness
8
Rooms
6.9
Service
7.6
Location
7.7
Dining
7.7
Who stays here?
Business
73%
Couple
26%
2
adin
15 Jul 2024
·
Stayed 7 nights
Do not stay here ! Worst communication ever. I tried to cancel the room after a few nights as I needed to move to another part of the city and after being told I could - I have been charged for the full stay (5 extra nights) There is no front desk, they don’t respond to emails, no one answers the phone. This is also the last time I am using Expedia as they lied to me about being able to cancel.
Do not stay here ! Worst communication ever. I tried to cancel the room after a few nights as I needed to move to another part of the city and after being told I could - I have been charged for the full stay (5 extra nights) There is no front desk, they don’t respond to emails, no one answers the phone. This is also the last time I am using Expedia as they lied to me about being able to cancel.
2
Jean-Luc
8 Jul 2024
·
Stayed 1 night
We checked in at 12, left our luggage in the room. Came back at 8.30; the card-key did not open the room (as it did at noon). We called the emergency telephone number 12 times for an hour: answering machine. Because of that, we had to look for another hotel with available rooms but more expensive. We demand full repayment and the reimbursement of the price difference!
We checked in at 12, left our luggage in the room. Came back at 8.30; the card-key did not open the room (as it did at noon). We called the emergency telephone number 12 times for an hour: answering machine. Because of that, we had to look for another hotel with available rooms but more expensive. We demand full repayment and the reimbursement of the price difference!
6
Andrea
14 Jul 2024
·
Stayed 2 nights
Leider fand ich den Aufenthalt nicht ganz optimal! Das Hotel ist insgesamt zu laut, die Zimmer zu dunkel! Die Handtücher und Bettwäsche haben nicht frisch gerochen! Unser Zimmer wurde bei zwei Nächten Aufenthalt nicht gereinigt! Queen-Betten sind Betten mit 1,50x2m! In einem Doppelzimmer finde ich persönlich diese Betten zu klein!
Leider fand ich den Aufenthalt nicht ganz optimal! Das Hotel ist insgesamt zu laut, die Zimmer zu dunkel! Die Handtücher und Bettwäsche haben nicht frisch gerochen! Unser Zimmer wurde bei zwei Nächten Aufenthalt nicht gereinigt! Queen-Betten sind Betten mit 1,50x2m! In einem Doppelzimmer finde ich persönlich diese Betten zu klein!
4
Dominique
25 May 2024
·
Stayed 1 night
Nous avons été réveillés par deux fois par une personne entrant dans la chambre. Nous ne comprenons pas comment on puisse rentrer ainsi dans les chambres en pleine nuit .C'est flippant Autrement Propreté rien a dire. Chambre suffisante pour une nuit.
Nous avons été réveillés par deux fois par une personne entrant dans la chambre. Nous ne comprenons pas comment on puisse rentrer ainsi dans les chambres en pleine nuit .C'est flippant Autrement Propreté rien a dire. Chambre suffisante pour une nuit.
10
Gerd
24 Feb 2024
·
Stayed 1 night
Sehr nett und zuvorkommend - die Lage ein wenig außerhalb ist nicht ideal.
Sehr nett und zuvorkommend - die Lage ein wenig außerhalb ist nicht ideal.
Donaustauferstr.224, Regensburg, Bavaria, Germany
Location
Located in Regensburg, Hotel Platin Regensburg is within a 5-minute drive of Danube Mall and Oskar Schindler House. This hotel is 2.6 mi (4.1 km) from Porta Praetoria and 2.6 mi (4.2 km) from Stone Bridge.
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