Luxury Apartment at AYANA Residences

Fantastic value. Easy access to all the excellent facilities in Ayana via the buggy (less the pools, which we didn’t need since we got a private one), and very responsive concierge service via the room phones and whatsapp. Great stay!!

Incredible Ayana property !

It would have been better if I’d have rented a car to get around. Anyplace nearby to get food? No. Anywhere to find washing soap? No. Had to call for a shuttle anytime we wanted to go to the main resort. The real ugly, they kept asking for The hotel reservation number. Hotels.com would not give it. The hotel refused to find it. So, sort of limited on what we could do. The room itself was a bit rundown. Several broken cabinet doors. The cockroaches were friendly if not expected. ITT had a nice fresh lawnmower smell on arrival. Not what I’d call a 5 star hotel. Checkin was funky, paid for everything as it wasn’t clear I could room charge anything. Large place, nice dining/living area with balcony. View of the ocean. Service was non existant. It was clean. Expensive for the service and quality. It would be much poorer if not adjacent to the main resort. I’d guess it’s a better fit for a family

Large yellowish marking on the bedsheet which could have been a pee stain. Did not smell so maybe an old one. When I noticed it before going to bed and called the reception, all they could offer was to replace it the next morning. Had to sleep on the duvet. Uncomfortable stay and I hope it won’t happen again to others.

The apartment is gorgeous. I stayed at both the main hotel and this apartment at the resort and have to say that I prefer this one. The staff is also amazing!