Hilton Garden Inn Jackson/Flowood

Check-in was good, and the staff was friendly. I would have liked to know that we were not going to get housekeeping in between nights. We arrived late to room to have to go back downstairs to get clean towels since we were only given two bath towels. Our shower door was not closing correctly I reported it and we were woken up at 8:00 am on Saturday to the maintenance coming to look at the door because he was told we checked out of our room, not the case. They had started cleaning the room above us about the same time and we could hear everything the housekeeping staff was doing above us. Then as we were leaving the hotel. I let the front desk know that we were not gonna be in our room to let Maintenance know that they were able to go back in the room to fix it. No one showed back up to fix it so on Saturday night we had to take another shower with the door open water leaking everywhere with only two bath towels again.

good

Would have been nice if the bar in the hotel was open on the weekend. Also did not appreciate being hurried to check out by staff when my reservation checkout time was 12:00 pm and not 11:00 am. The front desk told me checkout was 11:00 but it was not my fault that the new time was not communicated to me.

AC worked great. Staff fantastic. Many local restaurants.

Air conditioning was delightful. We stayed in the winter when temps were abnormally warm. The room was clean and check in was a breeze. The lady at the front desk was very polite.