Patong Bay Hill
US$68
/ night
Avg. for September
Select dates to see prices and availability
US$68
/ night
Avg. for September
Monthly average prices
Nightly prices at Patong Bay Hill average US$52 in the cheapest month (July) and US$165 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$165 |
| February | US$157 |
| March | US$93 |
| April | US$72 |
| May | US$58 |
| June | US$54 |
| July | US$52 |
| August | US$70 |
| September | US$68 |
| October | US$62 |
| November | US$92 |
| December | US$120 |
J
F
M
A
M
J
J
A
Sept · US$68
S
O
N
D
Most expensive: January (~US$165)
Cheapest: July (~US$52)
About this property
Relax and unwind with massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the co...
Amenities
Relax and unwind with massages and body treatments. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 389 individually decorated guestrooms, featuring refrigerators and microwaves. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and bidets.
Location
With a stay at Patong Bay Hill Resort, you'll be centrally located in Patong, within a 5-minute drive of Bangla Road and Patong Beach. This family-friendly hotel is 2.5 mi (4.1 km) from Karon Beach and 5.6 mi (9 km) from Kata Beach.
What's nearby
Nanai Road(0.5 Miles)
Malin Plaza Market(0.6 Miles)
Patong Beach(0.9 Miles)
Jungceylon Shopping Center(1.2 Miles)
Banzaan Fresh Market(1.3 Miles)
Bangla Boxing Stadium(1.3 Miles)
Central Patong(1.4 Miles)
Bangla Road(1.4 Miles)
Royal Paradise Night Market(1.6 Miles)
Patong Boxing Stadium(1.7 Miles)
Paradise Complex(1.7 Miles)
Patong Hospital(1.7 Miles)
Freedom Beach(2.4 Miles)
Nurul Islam Mosque(2.4 Miles)
Tri Trang Beach(2.6 Miles)
The preferred airport for Patong Bay Hill Resort is Phuket Intl. Airport (HKT)(25.7 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
79 Hasib Pee Road, Patong, Kathu, Phuket, Thailand, Patong, Thailand
Nanai Road (0.5 Miles)
Malin Plaza Market (0.6 Miles)
Patong Beach (0.9 Miles)
Jungceylon Shopping Center (1.2 Miles)
Banzaan Fresh Market (1.3 Miles)
Bangla Boxing Stadium (1.3 Miles)
Room options
10
One Bedroom Suite Seaview
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
9
Cottages Suite Seaview
Room details
1 Extra-Large Double Bed
Sleeps 2
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
9
One Bedroom Suite
Room details
1 Double Bed
2 Single Beds
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
14
Premier Suite Jacuzzi Seaview
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
9
Suite, 2 Bedrooms
Room details
1 Double Bed
and 2 Single Beds
Sleeps 5
1292 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
7
One Bedroom Pool Access Seaview
Room details
1 Double Bed
2 Single Beds
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
8
One Bedroom Suite Pool Access
Room details
1 Double Bed
2 Single Beds
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
13
Premier Suite Seaview
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
10
Premier Suite
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
9
Deluxe Duplex, 2 Bedrooms, Sea View
Room details
1 Double Bed
and 2 Single Beds
Sleeps 4
1292 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
15
Premier Suite with Jacuzzi
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
13
Premier Suite Pool Access
Room details
1 Double Bed
Sleeps 3
646 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews
7.8
Good
Based on 4,070 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Patong Bay Hill, guests highlight spacious rooms with hillside views, multiple pools, and generally friendly service, but note the steep layout with shuttles, variable breakfast quality, and unclear in-room kitchen policies or equipment.
Read moreWas this helpful?
What guests think
At Patong Bay Hill, guests highlight spacious rooms with hillside views, multiple pools, and generally friendly service, but note the steep layout with shuttles, variable breakfast quality, and unclear in-room kitchen policies or equipment.
Many guests praise helpful staff and housekeeping, though others describe slow or unwelcoming reception and cash‑only policies such as deposits or card non-acceptance. Facilities draw mixed feedback: attractive pools and spa services, but recurring issues like loose pool tiles and cold or non‑functional hot tubs, plus occasional construction. Best for travelers who value space and views over polished finishes and a central, walkable setting.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Large hillside resort with multiple pools and scheduled shuttles — 24/7 carts help move guests around, and a free shuttle runs to Patong Beach, though waits and frequency can be inconsistent. Some facilities feel worn or under maintenance (loose pool tiles, occasional construction), while spa/massage services are appreciated.
Related guest reviews
8
Fredrick
17 Nov 2023
·
Stayed 2 nights
I think the shuttle service into central area should run more frequently.
I think the shuttle service into central area should run more frequently.
2
Tonya
22 Oct 2024
·
Stayed 7 nights
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
10
Lorraine
16 Nov 2024
·
Stayed 6 nights
Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.
Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.
6
KA WAI
10 Jul 2023
·
Stayed 7 nights
Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.
Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.
2
Sara
28 Oct 2025
·
Stayed 5 nights
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
8
Wafa
30 Jan 2025
·
Stayed 5 nights
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
6
Carmen
16 Nov 2025
·
Stayed 3 nights
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
10
Kashish
25 Feb 2025
·
Stayed 4 nights
Tolles Hotel, toller Service. Es gab auch einen Shuttle der bis zum Beach gefahren ist und auch zu den Zimmer 24/7 gebracht hat. Allerdings konnte man sich manchmal auf das Personal nicht ganz verlassen, dennoch waren sie alle sehr nett. Das Hotel lag auf einem Berg, wenn der Shuttle mal nicht kam, musste man die Strecke hoch und runter laufen. Aber die sind immer innerhalb von 5-10 min gekommen. Das Zimmer und die Einrichtung sowie der Pool vom Zimmer waren Hammer.
Tolles Hotel, toller Service. Es gab auch einen Shuttle der bis zum Beach gefahren ist und auch zu den Zimmer 24/7 gebracht hat. Allerdings konnte man sich manchmal auf das Personal nicht ganz verlassen, dennoch waren sie alle sehr nett. Das Hotel lag auf einem Berg, wenn der Shuttle mal nicht kam, musste man die Strecke hoch und runter laufen. Aber die sind immer innerhalb von 5-10 min gekommen. Das Zimmer und die Einrichtung sowie der Pool vom Zimmer waren Hammer.
10
Jakirul
30 Jun 2025
·
Stayed 4 nights
The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
8
Susan
6 Feb 2025
·
Stayed 5 nights
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Housekeeping often earns praise for very clean, well-kept rooms, but standards are inconsistent. Several reviews note stained or smelly linens, pests or odors, and some mold or grime in bathrooms.
Related guest reviews
2
Mandy
18 Jan 2025
·
Stayed 5 nights
This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
This by far is one of the worst hotels I have stayed in. The jacuzzi was dirty from when I arrived and looked like it had not been cleaned for years which is why I didn’t dare get in it. Requesting an iron they would take a picture of you with the iron as if you are going to steal it. They would then take it out the room and you would need to call almost everyday to request one. Would it not make more sense to make a note on their system rather than make guests feel horrible as if I was planning on stealing it. The room smelt and I assume it was from the air con vents but when hI called them all the maintenance man did was spray air freshener in the vent which obviously did not help. I was literally counting down until I could leave. The staff are rude and I understand there may be a language barrier but I have been places where another language is the main language used and staff were always very helpful. This resort I felt like they just didn’t care or try to care and understand. Even on the day we were checking out I got a call just after 9am (mind you it’s a 12pm checkout) telling me I can’t be late and I have to be out by 12. Seriously I was so disappointed with this. I was fully aware on the checkout time and didn’t need a rude call saying Don’t be late. Honestly I would not recommend this place. I think maybe the resort is too big for the staff they have so the place is going downhill. I loved Phuket but would never stay or recommend this hotel.
2
Tonya
22 Oct 2024
·
Stayed 7 nights
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff
2
EDANUR
1 Feb 2025
·
Stayed 5 nights
We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
We came for our honeymoon based on the photos and comments of the rooms, but it was a completely terrible experience. We chose the premium room with bathtub but the hot water for the bathtub was not working. On the second day, when we came from outside in the evening, the room was invaded by ants. We waited for the room attendant to come and change all the sheets and wipe the floor. On the 3rd day, the door's card reader was broken, so we waited for half an hour for someone to come and enter the room. On the 4th day, the city's electricity was out, so we could neither charge our phones nor stay in the room because of the heat. On the 5th evening, the air conditioner broke down and we waited for more than 1 hour for the air conditioner to be fixed. Since there were no fly screens on the windows, the room was filled with mosquitoes as soon as the light was turned on, and therefore we could not sleep comfortably at night. After all these bad experiences we had, they neither apologized nor did anything to compensate. Everything we experienced seemed normal to them. I would definitely advise anyone who looks at the photos and thinks of coming because the room looks nice, not to come.
6
Carmen
16 Nov 2025
·
Stayed 3 nights
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
10
Mathew
3 Aug 2025
·
Stayed 11 nights
Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.
Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.
10
Cherell
25 Mar 2025
·
Stayed 4 nights
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
8
Karim
29 Nov 2025
·
Stayed 15 nights
Service de nettoyage au top les chambres sont très propre bien entretenue
Service de nettoyage au top les chambres sont très propre bien entretenue
2
Maria Lucia
22 Feb 2025
·
Stayed 6 nights
Abbiamo alloggiato 6 giorni in questo resort che non rispecchia le stelle. Prima di tutto cauzione esclusivamente in contanti e non accettano carta di credito e non era specificato, secondo disagio i due letti singoli senza chiedere preventivamente che preferenza avevamo. Camere vecchie con porte tutte rovinate, scarsa pulizia, ogni giorno avevamo gli asciugamani macchiati. Colazione pessima, zona molto sporca. Personale poco accogliente e scortese, sorrisi e saluti sembravano degli extra. Organizzato male anche per quanto riguarda gli asciugamani per la piscina o per il mare, ogni mattina dovevamo rincorrere le ragazze delle pulizie per darcene dei puliti.
Abbiamo alloggiato 6 giorni in questo resort che non rispecchia le stelle. Prima di tutto cauzione esclusivamente in contanti e non accettano carta di credito e non era specificato, secondo disagio i due letti singoli senza chiedere preventivamente che preferenza avevamo. Camere vecchie con porte tutte rovinate, scarsa pulizia, ogni giorno avevamo gli asciugamani macchiati. Colazione pessima, zona molto sporca. Personale poco accogliente e scortese, sorrisi e saluti sembravano degli extra. Organizzato male anche per quanto riguarda gli asciugamani per la piscina o per il mare, ogni mattina dovevamo rincorrere le ragazze delle pulizie per darcene dei puliti.
10
Mathew
7 Jan 2025
·
Stayed 6 nights
My partner and I just spent one amazing week here in a cottage and honestly we can not fault it one bit. We were greeted and made feel welcome as soon as we walked through the foyer doors. Ice and a few of the ladies made check in seamless and fast which we were grateful for after a long day of travel. Our cottage was 10/10 so clean and tidy, the bed was so big and comfortable, best sleep we have had in ages. The bathroom was perfect and having a large fridge was so convenient for us too keep stocked with snacks and drinks. The outside bath was amazing too, sitting in that in the afternoon after a long day of riding around and site seeing was the cherry on the cake. We are so impressed by Patong bay hill that we are already planning on returning for a week or two in July. Cannot wait to see you all again in July. Thank you for making our holiday perfect.
My partner and I just spent one amazing week here in a cottage and honestly we can not fault it one bit. We were greeted and made feel welcome as soon as we walked through the foyer doors. Ice and a few of the ladies made check in seamless and fast which we were grateful for after a long day of travel. Our cottage was 10/10 so clean and tidy, the bed was so big and comfortable, best sleep we have had in ages. The bathroom was perfect and having a large fridge was so convenient for us too keep stocked with snacks and drinks. The outside bath was amazing too, sitting in that in the afternoon after a long day of riding around and site seeing was the cherry on the cake. We are so impressed by Patong bay hill that we are already planning on returning for a week or two in July. Cannot wait to see you all again in July. Thank you for making our holiday perfect.
8
Nicole
26 Nov 2023
·
Stayed 12 nights
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable with good views and many pool-access or jacuzzi options. However, decor and fixtures can feel dated, some beds are hard or worn, and kitchenettes often lack utensils or prohibit cooking.
Related guest reviews
8
Sandra
6 Sept 2025
·
Stayed 5 nights
Patong Bay Hill The room itself was lovely, spacious, and comfortable, with a great layout that made it easy to relax. Lovely swimming pool at your door. However, I was very disappointed with the kitchen setup. For a self-contained unit, there were absolutely no essentials provided — no plates, cups, cutlery, or basic cooking items. When I asked, I was told there was an extra charge to have them, which I find unreasonable given the price I have stayed at a lot of properties and never before had to pay for utensils. Overall, while the accommodation itself was pleasant, the lack of proper kitchen facilities really let it down.
Patong Bay Hill The room itself was lovely, spacious, and comfortable, with a great layout that made it easy to relax. Lovely swimming pool at your door. However, I was very disappointed with the kitchen setup. For a self-contained unit, there were absolutely no essentials provided — no plates, cups, cutlery, or basic cooking items. When I asked, I was told there was an extra charge to have them, which I find unreasonable given the price I have stayed at a lot of properties and never before had to pay for utensils. Overall, while the accommodation itself was pleasant, the lack of proper kitchen facilities really let it down.
2
Sara
28 Oct 2025
·
Stayed 5 nights
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
4
Dionysios
24 Jan 2024
·
Stayed 13 nights
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
8
Wafa
30 Jan 2025
·
Stayed 5 nights
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
6
Carmen
16 Nov 2025
·
Stayed 3 nights
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
10
Cherell
25 Mar 2025
·
Stayed 4 nights
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
4
claudia
13 Feb 2025
·
Stayed 8 nights
From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
6
Meegan
28 Oct 2023
·
Stayed 8 nights
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
8
Nicole
26 Nov 2023
·
Stayed 12 nights
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
8
kayvan
31 Dec 2024
·
Stayed 3 nights
I had the pool access room, and the pool was really nice. Room view was great. Room in general needs remodeling. Bathroom door paint is falling off.
I had the pool access room, and the pool was really nice. Room view was great. Room in general needs remodeling. Bathroom door paint is falling off.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: many guests found staff friendly and helpful, while others reported slow or unwelcoming reception and uneven responses. Cash-only deposits or non-acceptance of credit cards were frustrating for some.
Related guest reviews
10
Austin
25 Mar 2025
·
Stayed 7 nights
We loved all the staff! They were so friendly every single day! They love children and are very informative
We loved all the staff! They were so friendly every single day! They love children and are very informative
10
Mohammad
19 Jul 2023
·
Stayed 5 nights
Hotel has amazing view and friendly staff. Briana made my check in very smooth and she is very helpful.
Hotel has amazing view and friendly staff. Briana made my check in very smooth and she is very helpful.
4
Dionysios
24 Jan 2024
·
Stayed 13 nights
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
The hotel was a let down and I don’t even know where to begin. Firstly on arrival, we weren’t greeted when we were in the lobby, in fact when I went to reception to ask for assistance, the receptionist (who’s name I forgot) told me to wait in an abrupt manner which I found appalling considering I had been travelling for 16 hours and was so tired. Then I saw a notice the next day when I went to breakfast that a welcome drink is given to all guests on arrival which both me and my partner did not receive. Then there is the apartment. The size is good but it comes with a kitchen that has no utensils and a sign saying that you are not allowed to use the hob. Thankfully I didn’t want to cook on my holiday but for those of you that do, please know that the kitchen is nothing more than a display. The drainage system was rubbish because every time me and my partner had a shower, the bathroom almost flooded so we had to wait a bit for the water to go down or be really quick with our showers. When the cleaners came to clean our room, they didn’t actually clean, they only came to make the beds and leave and never replenished the toilet roll and I had to continuously chase and ask for some. Then there is getting to your hotel room. The hotel premise is on a very high hill so they have shuttles that take you from reception. The cars are not safe at all and the staff drive like maniacs so you’re at ever bigger risk of falling out or hurting yourself.
6
Carmen
16 Nov 2025
·
Stayed 3 nights
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
The surroundings are completely lacking maintenance. The pool has broken areas, and the rooms have old beds with some damaged parts that make them look worn out. The towels had a bad smell, and the sheets were stained. Additionally, the hotel does not accept credit cards and forces you to exchange money using a machine they have on-site. Other than that, the staff service was excellent.
10
Lee
27 Jan 2024
·
Stayed 10 nights
Lovely place to stay, just on the outskirts from the hustle and bustle of Patong but still with a bit of peace and quiet there. Shuttle buses run 24 hours to take you from the rooms to the Lobby as there are a few hills. Overall good place to stay with a special shout out to Amo. The most pleasant individual who came over every day asking if there’s anything he could do to make my stay better.
Lovely place to stay, just on the outskirts from the hustle and bustle of Patong but still with a bit of peace and quiet there. Shuttle buses run 24 hours to take you from the rooms to the Lobby as there are a few hills. Overall good place to stay with a special shout out to Amo. The most pleasant individual who came over every day asking if there’s anything he could do to make my stay better.
2
Maria Lucia
22 Feb 2025
·
Stayed 6 nights
Abbiamo alloggiato 6 giorni in questo resort che non rispecchia le stelle. Prima di tutto cauzione esclusivamente in contanti e non accettano carta di credito e non era specificato, secondo disagio i due letti singoli senza chiedere preventivamente che preferenza avevamo. Camere vecchie con porte tutte rovinate, scarsa pulizia, ogni giorno avevamo gli asciugamani macchiati. Colazione pessima, zona molto sporca. Personale poco accogliente e scortese, sorrisi e saluti sembravano degli extra. Organizzato male anche per quanto riguarda gli asciugamani per la piscina o per il mare, ogni mattina dovevamo rincorrere le ragazze delle pulizie per darcene dei puliti.
Abbiamo alloggiato 6 giorni in questo resort che non rispecchia le stelle. Prima di tutto cauzione esclusivamente in contanti e non accettano carta di credito e non era specificato, secondo disagio i due letti singoli senza chiedere preventivamente che preferenza avevamo. Camere vecchie con porte tutte rovinate, scarsa pulizia, ogni giorno avevamo gli asciugamani macchiati. Colazione pessima, zona molto sporca. Personale poco accogliente e scortese, sorrisi e saluti sembravano degli extra. Organizzato male anche per quanto riguarda gli asciugamani per la piscina o per il mare, ogni mattina dovevamo rincorrere le ragazze delle pulizie per darcene dei puliti.
4
claudia
13 Feb 2025
·
Stayed 8 nights
From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!
10
Matthew
14 Aug 2023
·
Stayed 2 nights
Professional and friendly staff. Fast in-room dining and really delicious food. Nice rooms.
Professional and friendly staff. Fast in-room dining and really delicious food. Nice rooms.
10
Josh
6 Apr 2025
·
Stayed 10 nights
Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back
10
Mohit
8 Oct 2025
·
Stayed 1 night
The property was just outstanding. Staff was polite, patient and very helpful. I specifically want to mention the bartender near restaurant for his help. Pool was absooute amazing. It was clean and fresh with no trace of chlorine. Thanks for the hospitality.
The property was just outstanding. Staff was polite, patient and very helpful. I specifically want to mention the bartender near restaurant for his help. Pool was absooute amazing. It was clean and fresh with no trace of chlorine. Thanks for the hospitality.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Set on a steep hill above Patong with scenic views and a quieter feel. Access often relies on shuttles or taxis, and walking to the main road or beach can be a long or hilly trip.
Related guest reviews
2
Sara
28 Oct 2025
·
Stayed 5 nights
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
Location was an inconvenience, way up on top on the hill. They only had a shuttle that transferred people 2 times a day to the mall or beach. You will end up spending a lot on a taxi multiple times a day. Once you get to the hotel you will then have to wait to be shuttled to and from your room from the lobby. Kind of a hassle. The room wasn’t the best had a very hard bed.
8
Wafa
30 Jan 2025
·
Stayed 5 nights
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
The room was huge and clean, we had access to the pool it was very nice. Staff is amazing and friendly ! This hotel is so huge they have free shuttle service to the rooms because they are up the hills, so it makes it rough to get to your room by walking. Also free shuttle service to the nearest beach which is nice!
8
Darryl
22 Nov 2024
·
Stayed 8 nights
I chose this resort for the quietness and the views of the sea were beautiful also not to far from the beach. Rooms were also cleaned to and excellent standard Access to pool I loved. Walk to beach and shops restaurants convenient
I chose this resort for the quietness and the views of the sea were beautiful also not to far from the beach. Rooms were also cleaned to and excellent standard Access to pool I loved. Walk to beach and shops restaurants convenient
8
Mark
7 Mar 2024
·
Stayed 9 nights
Too hilly
Too hilly
10
Mathew
3 Aug 2025
·
Stayed 11 nights
Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.
Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.
10
Cherell
25 Mar 2025
·
Stayed 4 nights
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
This by far was my favorite hotel I stayed at in Thailand. It is located on a hill overlooking the city, Patong and the Sea. The views are absolutely beautiful. They have a beautiful pool area by the main lobby and all the buildings have multiple pools so you don't have to go to main pool by the lobby. They have a shuttle to take you to your room from the lobby. The rooms are sooo spacious 1 bedroom suite, kitchen dinning room and balcony. Minnie bar and free water and coffee is provided each day. The rooms are soo clean and well kept. They made my stay so comfortable we didn't want to leave. We will definitely be back and we pray we get the same service it was lovely
10
Neil
22 Oct 2023
·
Stayed 8 nights
Transportation not convenient. All else great.
Transportation not convenient. All else great.
8
Daryl
5 Feb 2025
·
Stayed 4 nights
It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.
10
Kashish
25 Feb 2025
·
Stayed 4 nights
Tolles Hotel, toller Service. Es gab auch einen Shuttle der bis zum Beach gefahren ist und auch zu den Zimmer 24/7 gebracht hat. Allerdings konnte man sich manchmal auf das Personal nicht ganz verlassen, dennoch waren sie alle sehr nett. Das Hotel lag auf einem Berg, wenn der Shuttle mal nicht kam, musste man die Strecke hoch und runter laufen. Aber die sind immer innerhalb von 5-10 min gekommen. Das Zimmer und die Einrichtung sowie der Pool vom Zimmer waren Hammer.
Tolles Hotel, toller Service. Es gab auch einen Shuttle der bis zum Beach gefahren ist und auch zu den Zimmer 24/7 gebracht hat. Allerdings konnte man sich manchmal auf das Personal nicht ganz verlassen, dennoch waren sie alle sehr nett. Das Hotel lag auf einem Berg, wenn der Shuttle mal nicht kam, musste man die Strecke hoch und runter laufen. Aber die sind immer innerhalb von 5-10 min gekommen. Das Zimmer und die Einrichtung sowie der Pool vom Zimmer waren Hammer.
10
Jakirul
30 Jun 2025
·
Stayed 4 nights
The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast quality and variety are inconsistent — some guests enjoyed the buffet, while others found it limited or repetitive and noted no pork/bacon. A few liked certain dishes or room service, but others criticized food quality.
Related guest reviews
8
riccardo
11 Jan 2024
·
Stayed 5 nights
Ottimo, mi son trovato benissimo, suite con piscina perfetta, colazioni abbondante, personale disponibilissimo nonostante l' affollamento.
Ottimo, mi son trovato benissimo, suite con piscina perfetta, colazioni abbondante, personale disponibilissimo nonostante l' affollamento.
6
Anthony
5 Aug 2025
·
Stayed 7 nights
The pool rooms where nice but ive never seen a buffet without bacon, so that was very poor also the access to the rooms is difficult
The pool rooms where nice but ive never seen a buffet without bacon, so that was very poor also the access to the rooms is difficult
4
Gaelle
16 Dec 2025
·
Stayed 2 nights
L’Hotel est vétuste et n’est pas au niveau. Nous avions pris une chambre avec jacuzzi et celui ci ne fonctionnait pas. La porte de la douche était cassée. Le petit déjeuner était très quelconque. Quant à la piscine, impossible d’y rester car le niveau sonore de la musique était insupportable. Très déçus
L’Hotel est vétuste et n’est pas au niveau. Nous avions pris une chambre avec jacuzzi et celui ci ne fonctionnait pas. La porte de la douche était cassée. Le petit déjeuner était très quelconque. Quant à la piscine, impossible d’y rester car le niveau sonore de la musique était insupportable. Très déçus
10
K
4 Jul 2024
·
Stayed 4 nights
This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered but there were some flies which is to be expected. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!
This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered but there were some flies which is to be expected. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!
10
Sneh
24 Mar 2025
·
Stayed 3 nights
Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
Beautiful hotel and grounds. Enjoyed the swimming pool. Enjoyed the beach. Buffet was great. Your Bar Staff Jessica is great. 5 stars for Jessica alone. Free ride to town and around. We were 9 of us in this family vacation. The only thing I would suggest would be to accommodate handicapped people. My sister and sister in-law had walking issues and not proper elevators to up level buildings.
6
Ankit
15 Nov 2024
·
Stayed 3 nights
Breakfast menu was limited and it was same all three days.
Breakfast menu was limited and it was same all three days.
6
Meegan
28 Oct 2023
·
Stayed 8 nights
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
Overall was ok good location walking distance to town beed tuk tuk back though steep hills Room has cooking facikities but no pots pans platea cups or cutlery. Shuttle drivers and cleanera good. Doesnt serve any pork products so no bacon.
4
Tasneem
31 May 2023
·
Stayed 7 nights
Wasnt impressed by the fact the staff couldnt converse, the quality of the food at breakfast and dinner was shocking. My son had food poisoning from the buffet...and i also encountered very drunk, inappropriately dressed ladies with certain body parts hanging who clearly werent there as guests. This was shocking as it was around 8sm in the morning. I will not be recommending this resort!!!
Wasnt impressed by the fact the staff couldnt converse, the quality of the food at breakfast and dinner was shocking. My son had food poisoning from the buffet...and i also encountered very drunk, inappropriately dressed ladies with certain body parts hanging who clearly werent there as guests. This was shocking as it was around 8sm in the morning. I will not be recommending this resort!!!
8
Nicole
26 Nov 2023
·
Stayed 12 nights
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
Was great having pool access from room, although many tiles coming off on the pools throughout. Makes it a bit rough underfoot, Many stairs and steep hills to get to your room unless wait for resort shuttle then only 2 flights of stairs to your room. Staff inside were absolutely lovely and attentive. Resort desk staff limited English, had to wait ages on arrival for them to “find our booking” Don’t expect bacon at breakfast, looks like cut spam, but they do hv an egg station, the noodles usually great too. You will need to fill up your drink a couple times though as the cups and glasses are so small. No cutlery or bottle opener in room. Not allowed to cook in rooms despite induction stove. They give you two bottles of water daily which is nice. Don’t bother with room service, pizza like a frozen pizza reheated and pad Thai less desirable. Microwave in room and the mini mart have great burgers half price late at night. Nightclub on site, don’t hear the music, just many drunk ppl coming and going when you are heading to breakfast, we enjoyed the ppl watching of this, quite funny to see. Easy commute to Bangala rd, barter price if using tuk tuk outside facility as they will say 300 baht upwards, be willing to pay 250 baht or hotel taxi 300 baht but very comfy vehicles. Return from town tell driver 200 baht, some will try 400 but many accept 200 or use Bolt app to even get 100baht at times Resort mostly clean Some black mould in shower corner bottom silicone and cobwebs
8
Susan
6 Feb 2025
·
Stayed 5 nights
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Good service around the hotel. Especially shuttle bus upto our building. Also nice to have a shuttle bus to beach or shopping centre. Timings could be better. Shame the hotel shuttle didn’t go up and down the steep hill just outside the hotel. Breakfast was always exactly the same. If you went late on choice was very limited as they didn’t replenish some items eg fruit and pastries
Was this helpful?
AI-generated summary based on recent guest reviews
10
Suraj
15 Aug 2026
·
Stayed 3 nights
It’s a very good place to stay and quite as well just far away.
It’s a very good place to stay and quite as well just far away.
10
Andrew
30 Jul 2026
·
Stayed 1 night
stunning hotel great views
stunning hotel great views
10
Peter
8 Jun 2026
·
Stayed 16 nights
I enjoyed my coffee in the morning with full view of Patong before doing my wake up routine with a swim in the Jacuzi. I absolutely loved this hotel, and is without doubt my best hotel stay. Staff were authentically friendly and always helpful. Highly recommended!
I enjoyed my coffee in the morning with full view of Patong before doing my wake up routine with a swim in the Jacuzi. I absolutely loved this hotel, and is without doubt my best hotel stay. Staff were authentically friendly and always helpful. Highly recommended!
6
Jacquil
22 Apr 2026
·
Stayed 11 nights
Workers very good Reception very poor at management and does most certainly not meet the expectations of the rated stars. Would not recommend this hotel.
Workers very good Reception very poor at management and does most certainly not meet the expectations of the rated stars. Would not recommend this hotel.
8
ADAM
1 Apr 2026
·
Stayed 10 nights
Staff very helpful and pool access room with sea view was fantastic
Staff very helpful and pool access room with sea view was fantastic
Property policies
Check-in
Check-out
From 14:00 to 00:00
Before 12:00
FAQs about Patong Bay Hill
Is parking available at the property?
Free valet parking is available on-site, but parking is limited. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately THB 400 for adults and THB 175 for children.
Does the property allow pets?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in time is 14:00 and check-out time is 12:00. Early check-in is available for a fee of THB 1000, subject to availability. Late check-out is available for a fee of THB 2000, also subject to availability.
Are airport shuttle services available?
Airport shuttle services are available for a fee of THB 1250 per vehicle (one-way, maximum occupancy 3). To arrange the transfer, guests must contact the property 72 hours prior to arrival.
What accessibility features are available for guests with disabilities?
The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.
What is the location of the property in relation to key landmarks?
The property is centrally located in Patong, within a 5-minute drive of Bangla Road and Patong Beach. It is 2.5 mi (4.1 km) from Karon Beach and 5.6 mi (9 km) from Kata Beach. Nearby attractions include Nanai Road (0.8 km), Simon Cabaret (1.3 km), and Jungceylon Shopping Center (1.9 km).
Does the property have a swimming pool?
Yes, the property features an outdoor swimming pool. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children 3 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of THB 1500 per day. Advance request or confirmation is required for rollaway beds.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 64.71558800427246USD
- 2026-09-17: 41.918908345092774USD
- 2026-09-18: 41.90988867398072USD
- 2026-09-19: 42.08679782093811USD
- 2026-09-20: 41.61068803866577USD
- 2026-09-21: 41.55341444192505USD
- 2026-09-22: 41.5842163119812USD
- 2026-09-23: 39.20027078005982USD
- 2026-09-24: 41.17724419335938USD
- 2026-09-25: 40.80747273965454USD
- 2026-09-26: 40.80747273965454USD
- 2026-09-27: 40.7118195219574USD
- 2026-09-28: 40.80747273965454USD
- 2026-09-29: 40.80747273965454USD
- 2026-09-30: 39.3938913001709USD
- 2026-10-01: 45.54955386997986USD
- 2026-10-02: 45.54955386997986USD
- 2026-10-03: 45.867823790527346USD
- 2026-10-04: 46.530213009765625USD
- 2026-10-05: 46.879604740112306USD
- 2026-10-06: 46.879604740112306USD
- 2026-10-07: 45.640719165802004USD
- 2026-10-08: 46.509508963928226USD
- 2026-10-09: 45.54955386997986USD
- 2026-10-10: 46.49471722923279USD
- 2026-10-11: 46.879604740112306USD
- 2026-10-12: 47.06521800117493USD
- 2026-10-13: 44.372456110702515USD
- 2026-10-14: 45.65090902748108USD
- 2026-10-15: 45.61014958076477USD
- 2026-10-16: 47.06521800117493USD
- 2026-10-17: 45.46893343746948USD
- 2026-10-18: 45.47840014767456USD
- 2026-10-19: 45.48786247514344USD
- 2026-10-20: 46.654288271759036USD
- 2026-10-21: 45.65090902748108USD
- 2026-10-22: 45.42089426591492USD
- 2026-10-23: 44.656816801223755USD
- 2026-10-24: 45.459471110000614USD
- 2026-10-25: 47.06521800117493USD
- 2026-10-26: 45.657325353286744USD
- 2026-10-27: 45.23487779312134USD
- 2026-10-28: 44.596913562759404USD
- 2026-10-29: 45.45000878253174USD
- 2026-10-30: 45.43035659338379USD
- 2026-10-31: 45.42089426591492USD
- 2026-11-01: 60.282314467025756USD
- 2026-11-02: 60.51023866342163USD
- 2026-11-03: 62.59639918382263USD
- 2026-11-04: 60.473844421966554USD
- 2026-11-05: 60.73661575393677USD
- 2026-11-06: 59.97495755963135USD
- 2026-11-07: 60.51023866342163USD
- 2026-11-08: 60.38067183296204USD
- 2026-11-09: 62.549810697952275USD
- 2026-11-10: 60.39013416043091USD
- 2026-11-11: 60.473844421966554USD
- 2026-11-12: 60.39013416043091USD
- 2026-11-13: 60.492041542694096USD
- 2026-11-14: 61.732097307571415USD
- 2026-11-15: 60.473844421966554USD
- 2026-11-16: 63.437893300857546USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
You'll be required to pay the following fully refundable deposit.
Deposit: THB 1000 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is required for transportation to and from this property.
- Fee for buffet breakfast: approximately THB 400 for adults and THB 175 for children
- Airport shuttle fee: THB 1250 per vehicle (one-way, maximum occupancy 3)
- Early check-in fee: THB 1000 (subject to availability)
- Late check-out fee: THB 2000 (subject to availability)
- A kitchen/kitchenette is available for an additional fee
- Rollaway bed fee: THB 1500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Massage
Spa & wellness centre
Poolside bar
Breakfast in the room
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activities
Swimming pool
Garden
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free wi-fi