Is parking available at the hotel?

Complimentary parking is available on-site for guests. Valet parking services are also provided, but parking is limited.

What type of breakfast is offered and what are the serving hours?

A delightful breakfast is available on-site, allowing guests to enjoy a scrumptious meal to start their day. Specific serving hours are not mentioned.

What are the check-in and check-out times?

Check-in is available from 14:00 until 18:00, and check-out is at 12:00. Early check-in or late check-out may be available upon request, but additional costs may apply.

Are airport shuttle services available?

Airport shuttle services are offered, but specific pricing and service hours are not provided. Guests can arrange transfers through the hotel.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about accessible bathrooms and pool access features are not mentioned.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Surabaya Center, close to shopping areas and near a train station. Cultural highlights such as Surabaya Youth Center and House of Sampoerna are nearby, along with attractions like Taman Hiburan Rakyat and Dynasty Water World Gresik.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is operational seasonally. A children's pool is also available for younger guests.

What are the policies for guests staying with children?

Children are welcome at the hotel, and there is no mention of a minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The hotel does not specify the availability of extra beds or cribs, nor any associated costs. Guests are encouraged to make advance requests for any additional bedding needs.

Swiss-Belinn Tunjungan Surabaya Hotel Accommodation

Average nightly price at Swiss-Belinn Tunjungan Surabaya by month, last 12 months (USD)
Month	Average price
January	US$37
February	US$35
March	US$35
April	US$36
May	US$39
June	US$38
July	US$40
August	US$38
September	US$40
October	US$40
November	US$39
December	US$41

What guests think

At Swiss-Belinn Tunjungan Surabaya, travelers highlight a central location by Tunjungan Plaza, consistently friendly and efficient service, and generally clean, comfortable rooms, with some enjoying city views from higher floors.

Several reviews note drawbacks such as street or early-morning mosque noise, occasional maintenance issues (air conditioning and a brief power outage), and some room design concerns like dim lighting or uneven tiles. Breakfast and on-site dining are commonly appreciated for taste and variety, though extra charges for specialty coffees and a crowded, warm breakfast area frustrated some. Facilities include a pool and gym rated as okay, but spa card payments must be handled at the front desk and a few guests felt the overall facilities were modest for the price. Overall, expect a convenient city stay with warm service and occasional urban noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and gym are described as okay, and the bar is liked. Some inconveniences came up, including spa card payments handled at the front desk and an isolated floor power outage; a few felt facilities were modest for the price.

Related guest reviews

8

Mark

28 Jan 2023

·

Stayed 5 nights

Close to Tanjungan Plaza, and almost all my meals taken there. No other attractions, amenities, or entertainment in the area. Quite noisy due to local drum practice in nearby property. Hotel was clean. Staff friendly. Gym and pool ok. Laundry service NOT used due to high cost. Used a local laundry instead, even tho inconvenient.

10

JOSE ANTONIO

29 Jul 2022

·

Stayed 2 nights

Excelente hotel en zona moderna de Surabaya, cercana a la Ciudad Vieja. Servicio excelente, buenas instalaciones y buenas vistas desde los pisos superiores. El recepcionista, Fray O. Muy amable y eficiente. Altamente recomendable. Desayuno buffet muy completo, con las especialidades locales más conocidas.

10

Tim

3 Oct 2024

·

Stayed 4 nights

Staff was just amazing, so attentive to all our needs. Great food and drinks at the bar

8

Muhammad

2 May 2025

·

Stayed 1 night

Overpriced for facilities offered

10

TAKASHI

1 May 2025

·

Stayed 3 nights

アーリーチェックインしていただいて大変感謝しています。朝食も充実しておりプールではリラックスできまさした。快適なスラバヤ滞在ができました。

8

KOJI

13 Jul 2025

·

Stayed 2 nights

チェックアウト間際に自分のフロアーが停電してしまった。

10

kevin shaun

18 Sept 2025

·

Stayed 3 nights

Clean, safe, great staff. Nice rooms. Great experience. Only complaint is having to walk down to the front desk with the masseuse after a massage to pay with a credit card, as they cant take payment with cards at the spa. Inconvenient

8

Chan

13 Feb 2024

·

Stayed 4 nights

This property is witin walking distance to tunjungsn plaza. Good for shopping, eating,massage, etc

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean, with several guests praising tidy, well-kept spaces. A few noted issues like a slightly mouldy shower or worn towels.

Related guest reviews

10

David C L

17 Sept 2025

·

Stayed 3 nights

It was amazing. Room was clean, quiet and comfortable. Thank you!

10

Irene

16 Aug 2023

·

Stayed 2 nights

Location is fantastic. Place is very happening. Turn right and walk down to first road juncion and turn right again and an entire street selling local stuff as well as a market. We booked 6 rooms and a suite. Rooms were very nice and staff very attentive. Only comment is the bath towels were a little threadbare. Other than that everything is very good!!!!

8

Mark

28 Jan 2023

·

Stayed 5 nights

Close to Tanjungan Plaza, and almost all my meals taken there. No other attractions, amenities, or entertainment in the area. Quite noisy due to local drum practice in nearby property. Hotel was clean. Staff friendly. Gym and pool ok. Laundry service NOT used due to high cost. Used a local laundry instead, even tho inconvenient.

8

MARIAM

6 May 2024

·

Stayed 2 nights

Clean and good location. Near to the Mall. but the light in the room (dim light) is not convenient for working in the room, especially for using a laptop.

10

Erin

16 Dec 2025

·

Stayed 1 night

Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.

8

E

12 Jun 2025

·

Stayed 1 night

The pro: location is closed to a huge mall and eateries. Staff were courteous and attentive.Room has a pretty good sound proof. The cons: Shower was a bit mouldy. Tiles in the room was uneven with sharp edges which is dangerous.

10

Chan

2 Feb 2025

·

Stayed 4 nights

This property is clean amd quiet. Staff are very attentive to issues raised. They are very helpful. When called immediately came over to fix the bed, change the fridge , etc

10

kevin shaun

18 Sept 2025

·

Stayed 3 nights

Clean, safe, great staff. Nice rooms. Great experience. Only complaint is having to walk down to the front desk with the masseuse after a massage to pay with a credit card, as they cant take payment with cards at the spa. Inconvenient

8

Chan

13 Feb 2024

·

Stayed 4 nights

This property is witin walking distance to tunjungsn plaza. Good for shopping, eating,massage, etc

10

MRS NOOR

23 Feb 2023

·

Stayed 5 nights

The room its lovely and very clean and good size the breakfast excellent so many choice, and our favourite was Gado2 vegs with peanut sauce and Tempe tofu , super doper .Thank you for all the staff so helpful and very kind we are will coming back again soon. thank you,

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often quiet or spacious, with some enjoying city views. However, recurring comments mention occasional AC failures (sometimes requiring a move), dim work lighting, uneven floor tiles, and street-facing noise.

Related guest reviews

8

Eric

24 Oct 2024

·

Stayed 27 nights

Airco broke in one room, they change the room

10

David C L

17 Sept 2025

·

Stayed 3 nights

It was amazing. Room was clean, quiet and comfortable. Thank you!

10

Irene

16 Aug 2023

·

Stayed 2 nights

Location is fantastic. Place is very happening. Turn right and walk down to first road juncion and turn right again and an entire street selling local stuff as well as a market. We booked 6 rooms and a suite. Rooms were very nice and staff very attentive. Only comment is the bath towels were a little threadbare. Other than that everything is very good!!!!

8

Harold

20 May 2025

·

Stayed 3 nights

Meh! The room was below my expectations. Staff friendly and helpful.

8

MARIAM

6 May 2024

·

Stayed 2 nights

Clean and good location. Near to the Mall. but the light in the room (dim light) is not convenient for working in the room, especially for using a laptop.

8

E

12 Jun 2025

·

Stayed 1 night

The pro: location is closed to a huge mall and eateries. Staff were courteous and attentive.Room has a pretty good sound proof. The cons: Shower was a bit mouldy. Tiles in the room was uneven with sharp edges which is dangerous.

10

William

19 May 2024

·

Stayed 2 nights

We had a great stay at Swiss-Belinn Tunjungan. Very good value for your money, with nice rooms and top notch service by the whole staff from the bellboys to the concierges. The view from the room was amazing and the hotel is located right next to a big mall.

2

Sidney

27 Jul 2025

·

Stayed 1 night

At 1st they gave me a room with AC problem, the room was hot. I asked to move to other room.

6

Evy

27 Apr 2023

·

Stayed 2 nights

We got a room overlooking the main street. It was quite noisy at night. However, we are not used to intense city traffic sound and light sleepers.

10

MRS NOOR

23 Feb 2023

·

Stayed 5 nights

The room its lovely and very clean and good size the breakfast excellent so many choice, and our favourite was Gado2 vegs with peanut sauce and Tempe tofu , super doper .Thank you for all the staff so helpful and very kind we are will coming back again soon. thank you,

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AI-generated summary based on recent guest reviews

Service

Service is a strong point: staff are described as friendly, helpful, and responsive, with smooth check-in and prompt handling of issues or room changes. One complaint involved room category and refund handling for smoking-room requests.

Related guest reviews

8

Eric

24 Oct 2024

·

Stayed 27 nights

Airco broke in one room, they change the room

10

William

28 Sept 2025

·

Stayed 1 night

Check in and out was efficient. Staff veey helpfull.

10

ANAK EDWARD GANIE KATHRIE

17 Sept 2025

·

Stayed 2 nights

staff are very friendly. strategic location and the room service food was delicious!

10

Erin

16 Dec 2025

·

Stayed 1 night

Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.

10

Robert J

29 May 2025

·

Stayed 2 nights

I am extremely happy with my stay and thank you and staff for excellent service.

6

kwok kuen

2 May 2023

·

Stayed 1 night

今次我訂兩間豪華房要吸煙房但佢得一間有吸煙易吸煙房不是豪華房要降級如果我需要兩間房都吸煙兩間都要降級並沒有退回差價即時話我用豪華房價錢住普通房

10

Chan

2 Feb 2025

·

Stayed 4 nights

This property is clean amd quiet. Staff are very attentive to issues raised. They are very helpful. When called immediately came over to fix the bed, change the fridge , etc

10

Luke

14 May 2025

·

Stayed 3 nights

Staff very helpful.

10

kevin shaun

18 Sept 2025

·

Stayed 3 nights

Clean, safe, great staff. Nice rooms. Great experience. Only complaint is having to walk down to the front desk with the masseuse after a massage to pay with a credit card, as they cant take payment with cards at the spa. Inconvenient

10

DRA SITTI

29 May 2025

·

Stayed 2 nights

great hotel staffs and service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central, steps from Tunjungan Plaza and markets, making shopping and dining easy. Some guests experienced urban noise from traffic, drums, or early calls to prayer, and a few felt there were limited nearby attractions beyond the mall.

Related guest reviews

10

Irene

16 Aug 2023

·

Stayed 2 nights

Location is fantastic. Place is very happening. Turn right and walk down to first road juncion and turn right again and an entire street selling local stuff as well as a market. We booked 6 rooms and a suite. Rooms were very nice and staff very attentive. Only comment is the bath towels were a little threadbare. Other than that everything is very good!!!!

10

ANAK EDWARD GANIE KATHRIE

17 Sept 2025

·

Stayed 2 nights

staff are very friendly. strategic location and the room service food was delicious!

10

Erin

16 Dec 2025

·

Stayed 1 night

Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.

10

Bambang

10 Nov 2024

·

Stayed 2 nights

The location is good, in front of TP.

8

E

12 Jun 2025

·

Stayed 1 night

The pro: location is closed to a huge mall and eateries. Staff were courteous and attentive.Room has a pretty good sound proof. The cons: Shower was a bit mouldy. Tiles in the room was uneven with sharp edges which is dangerous.

10

Detlef

4 Jul 2022

·

Stayed 19 nights

Das Personal war ohne Ausnahme immer freundlich und hilfsbereit. Die Lage (Tunjungan) in der Nähe zur Tunjungan Plaza und zu den Foodstands abends ist super. Auch in der Nähe sind Parks zum Erholen.

4

Mariya

12 Sept 2025

·

Stayed 5 nights

ホテルに関しては満足なんですが、近くにイスラム教のモスクがあるのか、午前3時になると大きな音で祈りが聞こえてきたり、午前3時くらいまでは暴走バイクの音がうるさかったり、周りの環境が最悪でした。

8

Paul

29 May 2023

·

Stayed 7 nights

Near the mall

10

Gerald

9 Apr 2022

·

Stayed 2 nights

A lovely hotel in the city centre

8

Chan

13 Feb 2024

·

Stayed 4 nights

This property is witin walking distance to tunjungsn plaza. Good for shopping, eating,massage, etc

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AI-generated summary based on recent guest reviews

Dining

Breakfast and restaurant offerings are frequently praised for taste and variety, and the bar gets positive mentions. Downsides include extra charges for specialty coffees and a breakfast area that can feel crowded and warm.

Related guest reviews

10

JOSE ANTONIO

29 Jul 2022

·

Stayed 2 nights

Excelente hotel en zona moderna de Surabaya, cercana a la Ciudad Vieja. Servicio excelente, buenas instalaciones y buenas vistas desde los pisos superiores. El recepcionista, Fray O. Muy amable y eficiente. Altamente recomendable. Desayuno buffet muy completo, con las especialidades locales más conocidas.

10

Tim

3 Oct 2024

·

Stayed 4 nights

Staff was just amazing, so attentive to all our needs. Great food and drinks at the bar

6

Erik

10 Sept 2025

·

Stayed 3 nights

Not everything is free on the breakfast buffet, cappuccino is Rp.48000.00. Should ask before you order anything during breakfast ! Very disappointed, will not stay there any more 😱

10

ANAK EDWARD GANIE KATHRIE

17 Sept 2025

·

Stayed 2 nights

staff are very friendly. strategic location and the room service food was delicious!

10

Erin

16 Dec 2025

·

Stayed 1 night

Our room was very clean, the staff was helpful and let us check in a few hours early for free, and the food at the restaurant was great! The location is nice - you can walk to the Tunjungan mall in less than 5 minutes, and walk to Alun Alun in about 10.

10

JOSE ANTONIO

13 Aug 2024

·

Stayed 3 nights

Third time I visited you and always satisfied. Excellent breakfast!

10

Clark

24 Jan 2025

·

Stayed 12 nights

The best hotel I've ever stayed in staff were amazing breakfast was amazing rooms are amazing staff with brilliant

10

TAKASHI

1 May 2025

·

Stayed 3 nights

アーリーチェックインしていただいて大変感謝しています。朝食も充実しておりプールではリラックスできまさした。快適なスラバヤ滞在ができました。

8

Firman

13 Jun 2022

·

Stayed 2 nights

Location was good. Breakfast area was crowded and too hot to enjoy the breakfast.

10

MRS NOOR

23 Feb 2023

·

Stayed 5 nights

The room its lovely and very clean and good size the breakfast excellent so many choice, and our favourite was Gado2 vegs with peanut sauce and Tempe tofu , super doper .Thank you for all the staff so helpful and very kind we are will coming back again soon. thank you,

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $45	17 $38
18 $36	19 $40	20 $39	21 $39	22 $39	23 $39	24 $45
25 $36	26 $39	27 $39	28 $39	29 $39	30 $39	31 $45

Su	Mo	Tu	We	Th	Fr	Sa
1 $36	2 $39	3 $39	4 $39	5 $39	6 $39	7 $45
8 $36	9 $39	10 $39	11 $39	12 $39	13 $39	14 $45
15 $36	16 $39	17 $39	18 $39	19 $39	20 $39	21 $45
22 $36	23 $39	24 $39	25 $39	26 $39	27 $39	28 $45
29 $36	30 $39

Swiss-Belinn Tunjungan Surabaya

Prices for Swiss-Belinn Tunjungan Surabaya

Monthly average prices

About this property

Location

Room options

Deluxe Premier

Suite

Deluxe Queen Room

Grand Deluxe Double Room

Deluxe Twin Room

Junior Suite

Guest reviews of Swiss-Belinn Tunjungan Surabaya

Who stays here?

What guests think

Property policies

Check-in instructions

FAQs about Swiss-Belinn Tunjungan Surabaya

Prices for upcoming dates