Name: Hampton Inn by Hilton West Bloomfield Novi
Address: 33096 Northwestern Hwy, West Bloomfield, Michigan, United States of America, West Bloomfield, Michigan, US
Price range: $134–$186 per night
Rating: 8.7

What guests think

At Hampton Inn by Hilton West Bloomfield Novi, travelers frequently praise the welcoming front desk and convenient location, while feedback on cleanliness and room condition is mixed, ranging from very clean stays to reports of odors, missed housekeeping, and wear.

Rooms are generally comfortable, with walk‑in showers noted, but some guests mention loud AC, poor lighting, maintenance issues like faulty fridges or fixtures, and occasional noise or pet disturbances. Facilities get mixed remarks too: pool experiences vary, the fitness room has equipment gaps, parking is sometimes limited though often safe and easy, and a few appreciated EV charging and accessible rooms. Breakfast is widely liked for variety and availability, though a minority found items limited or unappealing and noted dietary separation concerns. Expect friendly service and convenience, with variable room upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the pool ranges from closed at times to clean and warm, and the fitness room has missing or broken treadmill features. Parking is sometimes limited but often easy and safe; a few noted EV charging and accessible rooms.

Related guest reviews

10

dawn

Jul 5, 2023

·

Stayed 1 night

The property was great! Very quiet and the pool was warm! Very enjoyable! The guest service guy was very accommodating to make us feel at home! Great stay! Thank y p u

10

Lotfi

Oct 6, 2025

·

Stayed 2 nights

Parking was well lit and safe. 3 of the 3 treadmills were missing something. Either the TV or the treadmill itself. Other equipment were ok

2

Mya

Jul 8, 2025

·

Stayed 4 nights

The pool was out of service, the refrigerator did not work in the room and I was moved to another room that was not upgraded and was nasty.

10

Steven

Aug 8, 2024

·

Stayed 3 nights

clean, abundant hot breakfast, good uncrowded 25-foot pool, clean, congenial staff

10

Brian

Dec 4, 2025

·

Stayed 1 night

Liz checked us in and she’s fantastic. Room and overall facilities are clean. Amenities are good parking seems limited and inconvenient. Breakfast is good. Staff friendly.

10

Mohammed

Oct 27, 2025

·

Stayed 1 night

Room was very clean. Staff was very friendly and professional parking was easy to access and breakfast was delicious.

8

Margaret

May 5, 2024

·

Stayed 1 night

This was a fantastic hotel. We had an accessible room and the space was perfect for the person in our party who needed accessible features. My only problem was with the bed. It had a soft, squishy pillow top on the soft bed. If you prefer a super soft bed, this might be your perfect hotel. Everything else about this hotel was amazing. Very clean, nice and new facilities. Amazing staff members. It was such a nice stay!

10

Lawrence

Nov 18, 2025

·

Stayed 3 nights

Parking was easy. Food was fresh. We left something in the room and they called to tell us and we came back and picked it up. Very pleased that they did that.

10

Mohammed

Apr 6, 2025

·

Stayed 1 night

Love the location very convenient for all around vacation spot staff super friendly pool super clean. My three kids were very happy.

10

Jennifer

Nov 17, 2023

·

Super friendly staff. Very clean rooms. Charger available for electric vehicles.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while some guests found rooms very clean, many reported dirty linens and carpets, unpleasant odors, poorly cleaned bathrooms, and even pest issues.

Related guest reviews

4

Lauren

Jan 6, 2025

·

Stayed 1 night

The quality of cleanliness needs to be improved at this location. I refuse to even take a shower because it was so filthy. There were stains on the walls and a smudged bathroom mirror. Simple things that you would do to make a room clean looks like it was completely overlooked.

6

Michelle

Jan 24, 2026

·

Stayed 1 night

Room had garbage on the floor under the desk, the bathroom had debris on the floor and the toilet cover and there was smashed food, appeared to be a pice of candy bar, on the floor walking into the room.

2

Geordie

Dec 16, 2024

·

Stayed 4 nights

There was an outbreak of ants all over the room one night. We also found a bunch of them in the pool area, so I suspect they are throughout the hotel. Staff didn't seem surprised and gave us another room, but we had to spend the night cleaning everything because the ants got everywhere. Emailed the manager when I got back and never heard anything back. Rooms weren't cleaned well either, so that may explain the bugs.

6

Tenecia

Dec 31, 2024

·

Stayed 1 night

Unfortunately when we arrived around 530p we noticed somethings that were not up to par with the room. No shower curtain, shoe prints on the edge of the tub and inside the tub that i had to clean. I didn't notice the blood streak along the toilet bowl until the middle of the night which was gross because I'm 9 months pregnant so i knew it wasn't for me.

2

Ronald

Apr 7, 2024

·

Stayed 1 night

The first 2 rooms we were assigned were dirty. We needed to change rooms.

4

Lisa

Jun 14, 2025

·

Stayed 2 nights

Front desk was very kind. The room was not cleaned well. Dirty sheets and dirty carpet

4

Diana

Jan 28, 2024

·

Stayed 3 nights

The hotel did not look clean. Hallway smelled like vomit and there were stains everywhere. Room was not better, there were stains and it was not properly cleaned. Signs of missed areas were everywhere, door handles, carpet, corners etc. The bathroom looked nice but the walls were not clean, many scuff marks and hand prints, the fixtureswere out of place. The closet was very small. The beds were uncomfortable, we hardly slept. Would have slept on floor but it looked and felt very unclean, had stains and looked like it needed a thorough deep cleaning. After leaving and coming back the room just smells, we could not tell what it was. It was not wheelchair friendly. I chose this hotel due to previous experience with name but I guess in Michigan this is not the hotel that you should stay in. It was too late for us to change hotels. Staff was friendly.

6

Michael

Aug 7, 2023

·

Stayed 1 night

All was fine except for finding smeared blood on the inside of a bathroom sliding door and someone’s hair on the bedsheet. Also, no large luggage carts available.

10

Mohammed

Oct 27, 2025

·

Stayed 1 night

Room was very clean. Staff was very friendly and professional parking was easy to access and breakfast was delicious.

4

Danielle

Oct 21, 2025

·

Stayed 2 nights

Sheets were dirty. Room smelled of mold. Carpets dirty. Needs a remodel badly.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with walk‑in showers and decent space, but multiple reviews cite odors, loud AC or street noise, poor lighting, and maintenance problems such as faulty mini‑fridges, leaky faucets, and ill‑fitting sheets.

Related guest reviews

6

Bobby

May 13, 2025

·

Stayed 1 night

Located in a great area. But a lot of minor inconveniences that annoyed me. The digital key for the room I picked did not work (room 126). The front desk person rolled their eyes at me instead of being understanding and apologetic when I showed my annoyance with this - I carried in all of my things and had to use the restroom after a long drive and expected to get right into my room. The manager had a much better demeanor though. The room only had decaf coffee pods. The carpet had small rocks on it between the beds - obviously it was not vacuumed. The bathroom faucet handle leaked and items I had on the counter got wet. The lotion bottle was empty. And one of the beds were creaky - made noises whenever you moved. Individually these are not a big deal - all combined though was aggravating.

8

Darlene

Feb 3, 2026

·

Stayed 1 night

The desk clerk was super nice and accommodating. Breakfast, according to my sister (as I was having surgery and couldn’t partake), was great. It did look scrumptious. The walk-in shower was very nice especially and was so easy to get in and out of.

10

Brian

Oct 22, 2025

·

Stayed 1 night

Parking seems limited. Friendly staff. Room was clean and comfortable but had an odd smell when we walked in. Standard room amenities. Location was good for us. Few eating places nearby. Breakfast is good. Nice take out bag if in a hurry. 24 hr coffee & tea. We need to return to the area a couple more times and we’ll stay there.

10

Craig

Apr 11, 2025

·

Stayed 2 nights

The room was clean and the bed was comfortable. The breakfast selection was good. I would stay here again.

6

rita

Aug 25, 2025

·

Stayed 3 nights

Air conditioning very loud . We were not informed to check in that. There is no maid service, which is fine, but it would’ve been nice to know. Staff was exceptionally nice.

6

Stephen

Feb 10, 2025

·

Stayed 1 night

Average room at fair price Room is very poorly illuminated with too few Lights and low wattage bulbs that don’t even cover certain corners or lower nightstand shelves. Controls on electronic window shades are hard to understand, have no instructions and impossible to read without pointing a flashlight on. Bathroom is poorly lit and lacks an exhaust fan. Very average room that could use an upgrade and a ceiling fixture or floor lamps.

2

Felice

Oct 5, 2025

·

Stayed 3 nights

The room smelled like a boys locker room. It was disgusting. Everything is old and worn and the towels are sized more for kids than adults. I would never stay there again

2

Cheryl

Aug 12, 2024

·

Stayed 1 night

Pubic hairs in both beds and on the toilet. There was not a full hotel yet I was put into the closest room to the street which was extremely loud.

8

Susan

Jan 4, 2026

·

Stayed 2 nights

Nice friendly staff, like the free coffee and breakfast very well organized. Loved the shower! Only thing our mini frig did not work.

10

Michael

Aug 4, 2023

·

Stayed 1 night

Great facility - friendly staff - generous room size - great breakfast. Only downside was the sheets did not fit the bed and the sheet would come off the bed as you would toss or turn at night.

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Service

Service is frequently praised as friendly, helpful, and accommodating (including early check‑in and quick resolutions), though a few guests reported unprofessional or unresponsive interactions.

Related guest reviews

10

Patricia

Feb 3, 2026

·

Stayed 1 night

Needed early checkin to go to a wedding. They were able to accommodate us. The staff at front desk was very welcoming and wished us a lovely evening

10

Sarah

Jan 11, 2024

·

Stayed 1 night

The staff was wonderfully helpful! There was a slight issue in the room I checked into initially. I went to speak to Simone at the front desk and she was kind, helpful, and very quickly resolved the issue. In the morning, the staff were very friendly and helpful as well.

6

Edward

Jan 28, 2025

·

Stayed 1 night

Staff was less then helpful when checking in

10

Deva Kishore

Aug 23, 2025

·

Stayed 1 night

Staff is so welcoming and wonderful front desk people are also so amazing

10

Gregory

Oct 9, 2025

·

Stayed 3 nights

Both front desk and cleaning staff were super friendly. A very welcoming experience.

10

David

Dec 9, 2025

·

Stayed 4 nights

Fantastic staff. Room was great. I'll be back!

10

Brian

Dec 4, 2025

·

Stayed 1 night

Liz checked us in and she’s fantastic. Room and overall facilities are clean. Amenities are good parking seems limited and inconvenient. Breakfast is good. Staff friendly.

6

Beth

Jun 19, 2023

·

Stayed 1 night

I regularly stay at this hotel to visit family. I know it’s hard to hire good people for service jobs, but the front desk staff is pretty unprofessional.

10

Dartessa

Jan 6, 2023

·

Stayed 8 nights

The front desk staff was excellent. The general manager Robert was extremely rude and completely out of order the way he spoke to and treated myself and my daughter. I would really appreciate a call from someone. In this day you shouldn’t treat people the way we were treated. Unacceptably.

10

Robyn

Feb 2, 2026

·

Stayed 1 night

Chris on the front desk is EXCELLENT! Very professional and helful and friendly. The room was in excellent condition.

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Location

Location is convenient and often quiet, with easy access to highways, restaurants, and Henry Ford Hospital. A few guests found the entrance hard to locate and parking sparse.

Related guest reviews

10

Olusegun

Jul 8, 2024

·

Stayed 1 night

It's in a central location. Easy accessibility.

8

Russ

Oct 23, 2025

·

Stayed 1 night

Convenient location for visit to Henry Ford hospital, room was ok , left before breakfast was served . Parking area was safe and easy to navigate

10

Andrew

Sep 14, 2025

·

Stayed 1 night

Convenient locations - near restaurants and coffee shops and access to highways

10

James

Sep 28, 2024

·

Stayed 1 night

quiet, comvenient location.

10

Sarah

Apr 23, 2023

·

Stayed 1 night

Great hotel and location

10

Natalie

Jun 15, 2023

·

Stayed 1 night

1 day stay! Perfect- easy check in. Perfect location. Bed comfy and clean.

10

hani

Dec 2, 2022

·

Stayed 19,327 nights

location

8

Tommie

Jun 29, 2024

·

Stayed 2 nights

It was very convenient

10

Amy

Apr 15, 2025

·

Stayed 1 night

The only reason I gave 4 stars on some of the property was because we had a difficult time finding the entrance (after doing a few U turns, we found it) and the parking was kind of sparse. But the hotel itself was great. Clean & staff was friendly. I usually dont leave reviews if I just have and average experience, but I felt compelled to leave this review because I wanted to let the hotel know what a gem they have with Chris (or Kris?) at the front desk!! She was unbelievably fantastic and so friendly....she made our experience so much better just by being herself. She leveled up our whole stay.

10

Wendy

Feb 18, 2023

·

Stayed 2 nights

Great hotel and location. Could be a little cleaner.

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Dining

Breakfast generally earns positive feedback for variety and taste, though some guests found items limited or unappealing and mentioned concerns about mixing eggs with pork.

Related guest reviews

10

Craig

Apr 11, 2025

·

Stayed 2 nights

The room was clean and the bed was comfortable. The breakfast selection was good. I would stay here again.

6

James

Dec 11, 2025

·

Stayed 1 night

There was a non service animal that would not stop barking. Had to complain multiple times. Are non service animals allowed in the building? Room was clean/comfortable. Breakfast was ample. Parking was fine

10

Steven

Aug 8, 2024

·

Stayed 3 nights

clean, abundant hot breakfast, good uncrowded 25-foot pool, clean, congenial staff

8

Susan

Jan 4, 2026

·

Stayed 2 nights

Nice friendly staff, like the free coffee and breakfast very well organized. Loved the shower! Only thing our mini frig did not work.

10

Brian

Dec 4, 2025

·

Stayed 1 night

Liz checked us in and she’s fantastic. Room and overall facilities are clean. Amenities are good parking seems limited and inconvenient. Breakfast is good. Staff friendly.

10

Ragheed

Jun 8, 2024

·

Stayed 1 night

Everything is great with the exception of breakfast; serving eggs in the same container with pork is not accommodating for guests with dietary restrictions, especially if other options are limited.

10

Mohammed

Oct 27, 2025

·

Stayed 1 night

Room was very clean. Staff was very friendly and professional parking was easy to access and breakfast was delicious.

8

Rory

Mar 6, 2023

·

Stayed 1 night

The accommodations were very nice. Not glamorous, but adequate and decent. The staff was incredible. Helpful and attentive to everything. Also the free breakfast was outstanding. I would recommend this to anyone needing a very nice, yet affordable stay.

6

Louis

Mar 1, 2025

·

Stayed 1 night

Breakfast was a age—instant eggs—oatmeal a little gross

8

Seymour

Aug 30, 2023

·

Stayed 4 nights

I was disappointed with breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$105
March	$116
April	$119
May	$121
June	$132
July	$131
August	$131
September	$141
October	$141
November	$127
December	$103

Su	Mo	Tu	We	Th	Fr	Sa
				1 $134	2 $145	3 $144
4 $135	5 $139	6 $135	7 $135	8 $135	9 $144	10 $145
11 $140	12 $135	13 $135	14 $135	15 $144	16 $167	17 $186
18 $139	19 $139	20 $139	21 $139	22 $139	23 $145	24 $149
25 $135	26 $135	27 $139	28 $135	29 $135	30 $144	31 $144

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $170	16 $174	17	18	19
20 $138	21 $134	22 $134	23 $168	24 $140	25 $144	26 $148
27 $134	28 $134	29 $135	30 $135

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds, Accessible

Studio, 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn by Hilton West Bloomfield Novi

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Prices for upcoming dates