Is parking available at the property?

Limited on-site parking is available at the hotel. Valet parking is offered at a fee of JPY 3000 per day. No reservation is required for parking.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee of approximately JPY 1650 for adults and JPY 770 for children.

What are the standard check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is by 10:00 AM. Early check-in and late check-out are available for a fee of JPY 2000, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available, ensuring ease of access for guests with mobility challenges.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Tokyo, just steps from Ueno Park and Ueno Zoo. It is approximately 0.1 miles from Benten-Do Temple and 1 mile from the Tokyo Metropolitan Art Museum. Public transport options are readily available nearby.

What are the policies for guests staying with children?

Children 6 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

APA Hotel Keisei Ueno Ekimae in Tokyo

Average nightly price at APA Hotel Keisei Ueno Ekimae by month, last 12 months (USD)
Month	Average price
January	US$84
February	US$93
March	US$117
April	US$128
May	US$139
June	US$83
July	US$90
August	US$73
September	US$90
October	US$128
November	US$139
December	US$115

What guests think

APA Hotel Keisei Ueno Ekimae is praised for its unbeatable location opposite Keisei Ueno Station and Ueno Park, but reviews repeatedly note compact rooms, crowded elevators, and mixed housekeeping standards, leading to a generally practical but no-frills stay.

Rooms are extremely compact with little space for luggage and centrally controlled heating that some found stuffy, while some rooms provide pleasant park or lake views. Cleanliness and dining are mixed, ranging from tidy rooms and enjoyable breakfasts to reports of dust, bathroom mold, smoke smells, and a small, crowded breakfast space. Service is usually polite and efficient, though busy times can bring check-in congestion, and there is no self-service laundry on-site. Expect a convenient base for short stays and easy airport access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators are few and slow at peak times, and the small lobby often fills with stored luggage. There is no self-service laundry on-site.

Related guest reviews

6

MISAKI

1 Mar 2026

·

Stayed 5 nights

電梯太少，如果遇到接近10點退房的尖峰期間，等電梯會等很久，就算1樓貼告示說需要預留時間等電梯也一樣，貼告示佈達不代表這不是一個缺點，還是令人困擾。

Translate

8

Richard

2 Aug 2025

·

Stayed 4 nights

Location was good. Room was very small. Elevators very busy in the morning but you will get in after a few tries. Space in lobby limited as guest's bags can take a lot of space in the morning after check out. Breakfast is value for money but space is limited and often so out if you are not quick enough to buy a coupon. Staff service is excellent.

4

Micaela

22 Oct 2025

·

Stayed 3 nights

This was, by far, the worst hotel I stayed at in Japan. I read online there was an automated check-in machine - cool! Nothing at the front desk is labeled, so I go to the machine nearest to the door, which says to scan your QR code. Since I booked through Expedia, I thought maybe only those who booked directly with the hotel got a QR code to check in or something. I told the front desk staff I didn’t have a QR code… and apparently this made him think I was a complete idiot. Rather than just direct me to the correct machine, he proceeded to smugly tell me what to do on every screen and every button to press, despite it being in English. With an increasingly annoyed tone, I kept saying “okay!” hoping he would get the hint and just let me do my thing… finally, I said “I can actually follow this, thanks” - and that STILL didn’t stop him. I understand that as a hotel in a tourist area you must get a lot of dumb tourists, but treating everyone you come across as one isn’t doing you any favors. And then I actually got to my room… turns out, this hotel was lying on Expedia when they said every room enjoyed a city view - my window had about a 5 foot gap to the building next door. Wallpaper in the room was peeling & the air unit had gross dust residue on the ceiling. The facilities are basically non-existent - they don’t even have coin laundry. The only upside to this hotel is that if you’re going to the airport, the platform for the Skyliner is basically next door.

8

Alexander

5 May 2025

·

Stayed 3 nights

Was a nice comfortable hotel, room was small, but as expected. TV in room was very nice, able to use all my smart apps on it like Netflix. Things I didn't like: - only 2 elevators for whole hotel, stairs are only for emergency use, can take a few tries with bags to get on an elevator so be sure to plan for that. - breakfast buffet wasn’t for me, while they list it as being a mix of both asian and western dishes, most items were for the asian palate, and the restaurant is very small, so it fills up quickly, needed up only eating there once, and skipping the rest of my vouchers.

6

Jen

10 Oct 2025

·

Stayed 4 nights

Very tiny room (too tiny)! Lobby is too small to hold all the early checkin luggage, makes the lobby very chaotic. Very slow elevator. No self service laundry available. Our sink was leaking. Very good location if you need to catch early flight to NRT, we had an early flight and had no issue catching the first sky-liner!

6

Francisco

27 Jan 2025

·

Stayed 1 night

Very very small rooms, chaotic check in, sea of luggage in the lobby. On the other hand the rooms are tiny but have everything you may need.

2

Tracy

15 Apr 2025

·

Stayed 2 nights

The lifts were a nightmare, staff on reception wouldn’t helped. Took an hour to get onto a lift. We had a baby. Really disappointing service. No control over the luggage that was left in lobby. Rooms very small.

8

Anders

26 May 2025

·

Stayed 3 nights

Nothing really to complain about, had a pleasant stay, friendly staff, good room (small but ok in Tokyo), did not have a laundry machine - overall well worth it

8

David

26 Nov 2025

·

Stayed 3 nights

Room very clean, but small for two people. Elevator slow, property a bit older, but functional. Breakfast excellent. Rice was beyond compare. Traditional food freshly made

8

Michael

6 Dec 2024

·

Stayed 4 nights

Great location, close to JR and Keisei. Noisy festival next door. Elevators down for inspection, had to walk up 9 floors to get to my room.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many guests found rooms tidy, but recurring reports cite dust, moldy bathrooms, lingering smoke smells, and occasional missed housekeeping details. Some common areas also drew cleanliness complaints.

Related guest reviews

6

Tomoko

22 Aug 2025

·

Stayed 2 nights

清掃自体は特に問題なく、部屋が狭いのも許容範囲ですが、天井のエアコンの排気口がカビだらけなのが見え、部屋も臭くて不快でした。

Translate

6

??

7 Oct 2024

·

Stayed 1 night

朝食会場となっていたお店の店員さんがとても感じの良い方で嬉しかったです。フロントの方々も丁寧に対応してくれて嬉しかったです。浴室に髪の毛が残っていたのが不快でした。

Translate

8

Shing Fai

17 Jul 2025

·

Stayed 3 nights

房間整潔乾淨有待改善，浴室多處發霉，不吸煙房內 check in 時有大量煙味。

Translate

10

ZAINAB

28 Feb 2026

·

Stayed 6 nights

Very clean room and facility. Very nice service and staff. Its super conveniently located right infront of the station and many good places

2

Raymond

25 May 2024

·

Stayed 3 nights

The was my 3rd stay at this hotel during my trip in Japan. The room had dust on the desk, head board of the bed, on the wall and lamp in the bathroom. There were mosquitos in the room. I killed one and showed it to a front desk staff. He said sorry and did not do anything. He basically said this is the season and it does happen. Dust in the room for 3 days.

4

Shannon

13 Jul 2025

·

Stayed 2 nights

Would not recommend this hotel. Of the four hotels I stayed in, in Japan, this one was the smallest and the worst. The hallway is actually open to the outside so it is dark, hot and humid. The room was not clean, spots on the wall, and the bathroom is extremely tiny.

4

Susan

26 Nov 2025

·

Stayed 9 nights

The room was overheated (86F). We were told to open a window. The carpet had slivers of wood and nail clippings. The glass and mirror surfaces were smudged. The breakfast area was a whole other level of subpar. The (male) staff treated every request as an imposition. The setup was ramshackle with folding tables holding heating pots of miso and rice. The staff stayed in the kitchen as much as possible, resulting in sticky tables and trays, and unreplenished dishes on the buffet. The food itself was not of the quality we have come to expect from APA hotels. These issues may seem minor, but taken together, they make for an unpleasant experience. We will not be returning to this hotel.

6

jelica

31 Jan 2024

·

Stayed 2 nights

Musty washrooms, dirty floors, dirty windows. Nasty stuff behind the toilet cover (dust and hair), so we just kept it up at all times. I don’t recommend the location either. Very noisy at night and busy at all times. Constant flow of tourists makes the lobby practically impassable. The staff was very kind and helpful, despite being clearly overwhelmed.

2

SHOUKANG

28 Dec 2025

·

Stayed 2 nights

地點非常便利、但房間清潔度很差，床邊常有毛髮跟棉絮，最要抱怨的是員工服務態度非常非常非常的差，前台的男員工常常裝成沒聽到不回應或是擺臭臉，我不理解這是什麼服務業得態度。The location is very convenient, but the room is very dirty. There is often hair and lint by the bed. The worst thing is that the staff's service attitude is extremely bad. The male staff at the front desk often pretend not to hear or give a sour face. I don't understand what kind of service industry attitude this is.

2

Jacqui

20 Sept 2024

·

Stayed 1 night

The corridors, elevator and reception area were not clean. Our non-smoking room smelled like cigarette smoke. The bedroom looked much bigger in the photos but it was very very small. The bathroom and bedroom were not cleaned properly.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are very compact with limited space for luggage; some offer pleasant park or lake views. Climate control is centrally managed and can feel overheated, and a few guests noted dated finishes or minor maintenance issues.

Related guest reviews

6

Curtis

7 Nov 2025

·

Stayed 5 nights

Rooms are very small. Location is pretty good, near Ueno Station and Ameyokocho. Lobby is also small.

6

Anna

30 Nov 2025

·

Stayed 3 nights

I won’t be coming back to Apa Hotels. This was my first time and this chain isn’t for me. This was the most expensive hotel we have stayed at during our trip and it was significantly worse than others. The room was extremely tiny, there was no space to open a suitcase. You can’t control the temperature in your room - the hotel was set to heating and you could only heat up the already hot room. I was told to open the window and turn the AC off if we are hot… every other hotel we stayed at allowed you to adjust the temperature in the room. We were only in the room overnight as we spent most of the time outside but we it was still uncomfortable as we could barely walk around it. There wasn’t really space to get ready. These hotels may work for some but they aren’t for me, you can get a much better standard for lower price elsewhere.

8

rebecca

27 Oct 2025

·

Stayed 6 nights

I know it is Tokyo, but the rooms were super small. They definitely let you know that when you book because they tell you exactly how many square feet there is in the room. 119sf just isn’t enough for my husband and I. I’m surprised we’re still married! They do have larger rooms and they have rooms that overlook the park instead of the ones we booked, which looked out at somebody’s wall. I would recommend booking a higher class of room. The double is really a single.The location is great because you can get right there from the keisei Skyliner from the airport. You just walk across the street and there you are great location but a big heartless hotel.

4

Sin man chris

26 Mar 2025

·

Stayed 1 night

Noisy and small room

4

Wing Kin

30 Oct 2025

·

Stayed 3 nights

The room that I was being assigned is ridiculously small. Literally my wife and I cannot move inside the room properly. I understand on average the hotel room size in Japan is small, but this one is ultra small. It should be designed for single bed only.

4

Micaela

22 Oct 2025

·

Stayed 3 nights

This was, by far, the worst hotel I stayed at in Japan. I read online there was an automated check-in machine - cool! Nothing at the front desk is labeled, so I go to the machine nearest to the door, which says to scan your QR code. Since I booked through Expedia, I thought maybe only those who booked directly with the hotel got a QR code to check in or something. I told the front desk staff I didn’t have a QR code… and apparently this made him think I was a complete idiot. Rather than just direct me to the correct machine, he proceeded to smugly tell me what to do on every screen and every button to press, despite it being in English. With an increasingly annoyed tone, I kept saying “okay!” hoping he would get the hint and just let me do my thing… finally, I said “I can actually follow this, thanks” - and that STILL didn’t stop him. I understand that as a hotel in a tourist area you must get a lot of dumb tourists, but treating everyone you come across as one isn’t doing you any favors. And then I actually got to my room… turns out, this hotel was lying on Expedia when they said every room enjoyed a city view - my window had about a 5 foot gap to the building next door. Wallpaper in the room was peeling & the air unit had gross dust residue on the ceiling. The facilities are basically non-existent - they don’t even have coin laundry. The only upside to this hotel is that if you’re going to the airport, the platform for the Skyliner is basically next door.

8

Ka Wah

17 Nov 2023

·

Stayed 3 nights

Just 2 mins walk from train station, room is clean, centralized air-con, can't control in room, so a bit hot

10

Mai

19 May 2025

·

Stayed 1 night

Great location. Walkable to Ameyoko and other areas. There are many restaurants and stores nearby. We had a lake view room on the 15th floor and the view was great!! We enjoyed our stay.

8

Wing Sum

17 Nov 2023

·

Stayed 5 nights

The location is perfect, very convenient and we got the room with the park view

8

David

26 Nov 2025

·

Stayed 3 nights

Room very clean, but small for two people. Elevator slow, property a bit older, but functional. Breakfast excellent. Rice was beyond compare. Traditional food freshly made

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are generally polite and helpful, with efficient check-in/out and useful luggage storage. However, some guests reported brusque interactions and crowding at the front desk during busy periods.

Related guest reviews

8

otto

9 Jun 2025

·

Stayed 3 nights

Great location. Good service

10

Tyler

14 Jul 2024

·

Stayed 6 nights

The staff were extremely courteous and helpful. I had to transport my luggage to my next hotel, along with receive rental equipment from a rental service. The hotel staff helped me manage all of it without trouble. The rooms were clean and the cleaning staff supplied me with clean towels daily. My only complaint was that the pillows are not very comfortable. Overall, an enjoyable stay and I will recommend the area to friends looking to visit Tokyo.

4

Micaela

22 Oct 2025

·

Stayed 3 nights

This was, by far, the worst hotel I stayed at in Japan. I read online there was an automated check-in machine - cool! Nothing at the front desk is labeled, so I go to the machine nearest to the door, which says to scan your QR code. Since I booked through Expedia, I thought maybe only those who booked directly with the hotel got a QR code to check in or something. I told the front desk staff I didn’t have a QR code… and apparently this made him think I was a complete idiot. Rather than just direct me to the correct machine, he proceeded to smugly tell me what to do on every screen and every button to press, despite it being in English. With an increasingly annoyed tone, I kept saying “okay!” hoping he would get the hint and just let me do my thing… finally, I said “I can actually follow this, thanks” - and that STILL didn’t stop him. I understand that as a hotel in a tourist area you must get a lot of dumb tourists, but treating everyone you come across as one isn’t doing you any favors. And then I actually got to my room… turns out, this hotel was lying on Expedia when they said every room enjoyed a city view - my window had about a 5 foot gap to the building next door. Wallpaper in the room was peeling & the air unit had gross dust residue on the ceiling. The facilities are basically non-existent - they don’t even have coin laundry. The only upside to this hotel is that if you’re going to the airport, the platform for the Skyliner is basically next door.

6

KaiKai

4 Jun 2024

·

Stayed 1 night

明白東京地段繁華但房間偏小，幸好一個人入住問題不大。前檯有很多人手但沒有人願意提供服務除了一位實習生小姐。

Translate

10

Mary Ann

7 Oct 2025

·

Stayed 4 nights

Excellent stay! The hotel is very clean, well-maintained, and conveniently located near shops, restaurants, and train stations. The staff are friendly, polite, and always ready to help. We really enjoyed our stay here and will definitely come back again. Highly recommended! 🙌

10

Juthamas

21 Nov 2025

·

Stayed 6 nights

Clean room, friendly staff, easily check in and check out, and good location. If someone is looking for a hotel where is close to train station to the airport, APA at this location is the best choice.

8

Monika

7 May 2024

·

Stayed 1 night

Staff were very accommodating with storing luggage after checkout and prior to us departing for the airport so that we could wander around Ueno Park which is located next to the hotel. Also helpful in arranging luggage forwarding service.

8

Charles

2 Nov 2023

·

Stayed 3 nights

Convenient location. Had a pleasant stay but didnt expect much customers service from hotel as it is a super busy hotel. Lobby is small but always filled with luggages, very little room for guests to wait for service. As expected, room is small. Overall, we think we paid for what we get.

2

Tracy

15 Apr 2025

·

Stayed 2 nights

The lifts were a nightmare, staff on reception wouldn’t helped. Took an hour to get onto a lift. We had a baby. Really disappointing service. No control over the luggage that was left in lobby. Rooms very small.

8

Donna

29 Jun 2025

·

Stayed 2 nights

We left our luggage in the morning and the desk copied our passports. When we returned to check in they said they didn't have our passport copies. This made us feel very uncomfortable that there were copies of our passports somewhere. Otherwise its an excellent location to go to Narita. Very convenient for train,subway, dining and shopping. Rooms are very small but great as long as you know.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Outstanding location directly across from Keisei Ueno Station for the Skyliner to Narita, and a short walk to JR and subway lines. Next to Ueno Park, Ameyoko shopping, and plenty of dining.

Related guest reviews

10

TZE KING

18 Dec 2024

·

Stayed 7 nights

Excellent location. Close to metro, JR and Keisei lines.

10

Antionette

1 Dec 2025

·

Stayed 3 nights

Loved this hotel. The staff were friendly and amazing; especially the room cleaning team. It’s so close to everything (shopping, food and Ueno nightlife) and I was able to get to and from Narita Airport in approximately 45 minutes. Bonus: The hotel is right across the streets from the Ueno train station.

10

Chung Yeung

12 Nov 2025

·

Stayed 4 nights

近機場鐵路及地鐵，成田出入必選。

Translate

10

ZAINAB

28 Feb 2026

·

Stayed 6 nights

Very clean room and facility. Very nice service and staff. Its super conveniently located right infront of the station and many good places

10

Joyce

30 Oct 2025

·

Stayed 1 night

Great location; across the street from Skyliner to Narita Airport. 3 minutes from busy street market

8

Carlos

27 Jul 2025

·

Stayed 3 nights

Hotel is small, but clean. Its location is excellent. Keisei Ueno station, which connects Ueno to Narita airport, is across the hotel. Ueno station is one block away which connects Ueno to thecmany neighbors of Tokyo.

8

Leonardo

11 Oct 2025

·

Stayed 7 nights

Very convenient to Ueno Station which has direct access to Narita airport via Skyliner.

8

Alfredo

25 Jul 2025

·

Stayed 6 nights

Very convenient location and good amenities. The breakfast was very enjoyable. Room had great view of lake in Ueno Park. Only inconvenience is sometimes the elevator takes too long as there are only two for a 15 story building.

10

Juthamas

21 Nov 2025

·

Stayed 6 nights

Clean room, friendly staff, easily check in and check out, and good location. If someone is looking for a hotel where is close to train station to the airport, APA at this location is the best choice.

10

Víctor

30 Sept 2025

·

Stayed 4 nights

Excellent location, near every subway and train line needed for tourists. Also the market near the hotel is amazing for eating and shopping

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: several guests enjoyed it and found good variety, while others thought quality average or poor, with a small, crowded restaurant and mostly Japanese options. Breakfast service starts at 7:00 and can sell out of coupons.

Related guest reviews

6

Robert

2 Apr 2024

·

Stayed 7 nights

The buffet breakfast is one of the worst of all APA hotels I’ve stayed at.

8

Richard

2 Aug 2025

·

Stayed 4 nights

Location was good. Room was very small. Elevators very busy in the morning but you will get in after a few tries. Space in lobby limited as guest's bags can take a lot of space in the morning after check out. Breakfast is value for money but space is limited and often so out if you are not quick enough to buy a coupon. Staff service is excellent.

8

Alexander

5 May 2025

·

Stayed 3 nights

Was a nice comfortable hotel, room was small, but as expected. TV in room was very nice, able to use all my smart apps on it like Netflix. Things I didn't like: - only 2 elevators for whole hotel, stairs are only for emergency use, can take a few tries with bags to get on an elevator so be sure to plan for that. - breakfast buffet wasn’t for me, while they list it as being a mix of both asian and western dishes, most items were for the asian palate, and the restaurant is very small, so it fills up quickly, needed up only eating there once, and skipping the rest of my vouchers.

10

Jacqueline

27 May 2025

·

Stayed 2 nights

Great location just a few minutes walk from Ueno Station. Room with view of the lake was lovely. Restaurant/breakfast service was good with enough variety to satisfy everyone. Friendly and efficient staff.

8

Yuk Lin

15 Oct 2023

·

Stayed 1 night

地點超好，就在京成電鐵對面，搭skyliner一上地面過條馬路就到，出入好方便。房間雖細可以望到上野公園，環境不錯。自助早餐簡單但味道很好。

Translate

8

HONGBO

20 Jun 2025

·

Stayed 1 night

The location is awesome, steps away from Ueno park and Ueno train station. Our room was bigger than expected for a Tokyo hotel. The only pity was that their breakfast starts at 7:00 instead of 6:30, so we had to miss it to catch the train for airport, although already prepaid the breakfast at booking.

4

Susan

26 Nov 2025

·

Stayed 9 nights

The room was overheated (86F). We were told to open a window. The carpet had slivers of wood and nail clippings. The glass and mirror surfaces were smudged. The breakfast area was a whole other level of subpar. The (male) staff treated every request as an imposition. The setup was ramshackle with folding tables holding heating pots of miso and rice. The staff stayed in the kitchen as much as possible, resulting in sticky tables and trays, and unreplenished dishes on the buffet. The food itself was not of the quality we have come to expect from APA hotels. These issues may seem minor, but taken together, they make for an unpleasant experience. We will not be returning to this hotel.

10

Margerri

23 Feb 2026

·

Stayed 2 nights

Location - near everything! Polite and courteous staff! Buffet breakfast was great! We stayed in APA hotel both in Osaka and in Tokyo and we loved both accommodations. We'll definitely be back.

10

CHIH YUAN

26 Sept 2025

·

Stayed 1 night

Cozy room near train station Nice breakfast

8

David

26 Nov 2025

·

Stayed 3 nights

Room very clean, but small for two people. Elevator slow, property a bit older, but functional. Breakfast excellent. Rice was beyond compare. Traditional food freshly made

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $113	11 $155	12 $172	13 $197	14 $231
15 $139	16 $144	17 $150	18 $167	19 $172	20 $202	21 $327
22 $202	23 $120	24 $144	25 $167	26 $178	27 $178	28 $208
29 $144	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $139	3 $150	4 $144	5 $191
6 $103	7 $109	8 $114	9 $133	10 $139	11 $139	12 $172
13 $91	14 $109	15 $114	16 $121	17 $133	18 $127	19 $167
20 $92	21 $98	22 $91	23 $109	24 $120	25 $144	26 $178
27 $150	28 $139	29 $162	30 $144	31 $255

APA Hotel Keisei Ueno Ekimae

Prices for APA Hotel Keisei Ueno Ekimae

Monthly average prices

About this property

Location

Room options

Basic Double Room

Deluxe Twin Room, 2 Bedrooms

Double Room, Lake & City View

Single Room, Lake & City View

Basic Single Room

Guest reviews of APA Hotel Keisei Ueno Ekimae

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about APA Hotel Keisei Ueno Ekimae

Considering this hotel for your Tokyo trip?

Prices for upcoming dates