Me and my husband came from Sweden to Vietnam to spend our honeymoon and since we wanted to stay in district 1 we found the Bay hotel. A gentleman named Kash checked us in and when he heard it's our honeymoon he instantly upgraded us to the 15th floor for a better room. My husband is very afraid of heights so he didn't dare go close to the big windows but the gesture Kash did made us feel so welcome and we are very grateful. The staff at this hotel are very professional, attentive, good English and they really make you feel like a special guest. The hotel was a really good starting point to explore the city. They have a tour booking service at this hotel that we tried to visit the Mekong Delta. A gentleman with the name Tong from Small Group Tours came and picked us up for an amazing trip to the Mekong Delta. He told us we could call him Tom Cruise instead of Tong and he sure turned out to be a real star! During the bus ride he had loads of interesting information to share regarded the country, the culture, the war and so much more. He was extremely professional and amazingly attentive. Always checking up on everybody regarding everything. He made sure we had water at all time, access to bathrooms way more often than I would expect for such a trip. Me and my husband are very pleased with our stay at this hotel and the services they provide and we highly recommend the hotel and the tour! Thank you Bay Hotel for giving our honeymoon the best start!
Me and my husband came from Sweden to Vietnam to spend our honeymoon and since we wanted to stay in district 1 we found the Bay hotel. A gentleman named Kash checked us in and when he heard it's our honeymoon he instantly upgraded us to the 15th floor for a better room. My husband is very afraid of heights so he didn't dare go close to the big windows but the gesture Kash did made us feel so welcome and we are very grateful. The staff at this hotel are very professional, attentive, good English and they really make you feel like a special guest. The hotel was a really good starting point to explore the city. They have a tour booking service at this hotel that we tried to visit the Mekong Delta. A gentleman with the name Tong from Small Group Tours came and picked us up for an amazing trip to the Mekong Delta. He told us we could call him Tom Cruise instead of Tong and he sure turned out to be a real star! During the bus ride he had loads of interesting information to share regarded the country, the culture, the war and so much more. He was extremely professional and amazingly attentive. Always checking up on everybody regarding everything. He made sure we had water at all time, access to bathrooms way more often than I would expect for such a trip. Me and my husband are very pleased with our stay at this hotel and the services they provide and we highly recommend the hotel and the tour! Thank you Bay Hotel for giving our honeymoon the best start!
