Ninh Binh Hidden Charm Hotel & Resort

Large hotel and room

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

Acceptable

The property is appropriate for the number of stars it has. The staff is friendly but really try to push dining at the hotel. Beds were comfortable and room was overall clean. Nothing super negative to say. Average hotel but given very limited options in the area don’t regret staying there. Breakfast is ok as well.

Great hotel with friendly staff. Located next to everything within walking distance.