Ninh Binh Hidden Charm Hotel & Resort

I would highly recommend this place for any traveler. Great location. Easy walk into Tam Coc and bike ride to Mua Cave. Pool and view are great to relax and escape the heat. Rooms are wonderful.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

Loved the pool! Room very nice as well.

Beautiful hotel with a nice view and pool. The couples massage we had at the spa was excellent! Highly recommend getting one, they have magic hands. Reception is quick to respond to any of your needs. Breakfast is ok, omelets were good but coffee could be better. They had many other options, just none of them suited us.

Well equipped hotel with gym amenities and outdoor pool. Toilet was well maintained too. We liked it that they had bicycles we could borrow for free which we used to cycle to nearby dining places and visited hang mua Staff speaks and communicates well in English

I had very pleasant stay. Excellent service, very friendly and helpful staff - engaged with guests to get to know them and make them feel like home. Breakfast buffet was good, got free bikes to ride around - some of the bikes probably unsafe and needed of service/replacement. Overall, I am very happy with it.

Facility is so good

The service staffs from the front desk and housekeeping are excellent. Always polite and ready to help even before you ask. The room itself is spacious, clean and fairly modern. The bathroom large and bright. My room was facing the pool, rice fields and mountain so amazing view when you wake. The room could use better lighting though. The light placement isnt great. Its ok at daytime but not great at night. The fridge at the room barely gets cold even after 24hrs. You cant adjust the settings because there is no settings to adjust. Anyone fancy drinking semi warm beer? Not me. I booked this hotel mainly for the gym which looked great in the pictures but rather dissapointing in person. It looks like they do not take care or maintain the equipment. A little lubricant and cleaning would go a long way. Some machines are broken down. But the worse thing is the floor. Its uneven in many places so everything is lopsided haha. You will know what i mean once you see it.

Amazing hotel close to the centre of tam coc. The rooms were clean and modern with great views. The staff were amazing and let us check in early as our flight got us there in the morning. The gym was good with a wide range of equipment

Such a beautiful hotel with great service. The pool is very nice and clean, the spa is wonderful, the food delicious and the staff incredible. Loved it so much we stayed a second night. Very close to everything

Clean and friendly staff

The property is appropriate for the number of stars it has. The staff is friendly but really try to push dining at the hotel. Beds were comfortable and room was overall clean. Nothing super negative to say. Average hotel but given very limited options in the area don’t regret staying there. Breakfast is ok as well.

Sạch sẽ, view rất đẹp, nhân viên cũng rất chu đáo. Đồ ăn cũng ổn, rất xứng đáng

Very comfortable and clean rooms.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

God frukost men fylldes inte på så mycket trots att de va tid kvar tills den stängde. Hade dessutom En hel del tjorv när vi åt middag en kväll, med fel ingredienser på pizza osv. Så mat-upplevelsen drar ner vårt betyg. Utsikten från rummet va suverän. Trevlig personal, och bra städade rum.

The hotel staff excelled in customer service. Our every need was attended to professionally and with a smile. The property was clean and tidy and beautifully maintained. This is probably the nicest hotel in the entire area. Location of the hotel was very convenient. There are many restaurants, coffee shops, and convenience stores in the area. It is a short 500 m walk to the boat launch bay for the Tam Coc water excursion.

Very nice hotel . Amazing room . Clean bathroom .

The service staffs from the front desk and housekeeping are excellent. Always polite and ready to help even before you ask. The room itself is spacious, clean and fairly modern. The bathroom large and bright. My room was facing the pool, rice fields and mountain so amazing view when you wake. The room could use better lighting though. The light placement isnt great. Its ok at daytime but not great at night. The fridge at the room barely gets cold even after 24hrs. You cant adjust the settings because there is no settings to adjust. Anyone fancy drinking semi warm beer? Not me. I booked this hotel mainly for the gym which looked great in the pictures but rather dissapointing in person. It looks like they do not take care or maintain the equipment. A little lubricant and cleaning would go a long way. Some machines are broken down. But the worse thing is the floor. Its uneven in many places so everything is lopsided haha. You will know what i mean once you see it.

Service et courtoisie du personnel Recherche la satisfaction des clients Nous étions dans la suite, la grandeur, la propreté et calme Moins aimé: activité et attraction de proximité limitée

I would highly recommend this place for any traveler. Great location. Easy walk into Tam Coc and bike ride to Mua Cave. Pool and view are great to relax and escape the heat. Rooms are wonderful.

Large hotel and room

Staff was helpful and the hotel is quite comfortable. Amazing room view!

Exceptional hotel, perfect location. Our room was beautiful and the view from my window was spectacular. It sits at the beginning of the road, full of restaurants and bars and many things to see and do. Annie The receptionist was most welcoming and accommodating. She is always running around making sure everybody is happy.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

The staff is very accommodating and responsive, but their English was a bit weak. I booked the family suite which was just two connecting rooms. Unfortunately they put the two single beds for the kids in the nicer of the two rooms, which was wrong, so the kids had a bath tub and a shower, plus nicer robes, bigger room, etc., while the parents had the smaller room with a queen bed, small bathroom, junky robes, etc. But the two big negatives were: (1) the shower in the smaller adult room leaked all over the place, so we all used the shower in the kids room, but that shower was clogged, so it filled up with water and you had to wait for it to go down before you could continue your shower. I called the front desk about this, they promptly sent up a worker who did some something and then gave me a thumbs up, but the shower drain was exactly the same -- bad and it never got fixed during our entire stay. (2) the AC does not blow cold but rather blows cool. We were there in the hot season and the room never got as cold as other hotels we stayed at, but this is not a 5 star hotel. Breakfast buffet was okay, not very tasty, but lots of options. Pool is a must in Ninh Binh. Chookies is okay, but I highly recommend Happy Wind restaurant which is to the left of the hotel, not to the right towards town.

The hotel and the street that it’s on is very quiet at night.It has a cute outside courtyard adorned with lanterns and string lights and a cute boutique but that’s where the charm ends. Upon check in, they gave me a lower category room than what I booked. I had to show them pictures from their website of the different rooms. At first they argued that their website is wrong and needs to be updated. Really? After my insistence, they did put me in the right room. Unfortunately, the rooms on the top floor are hot. They had to put in a portable fan. I had to turn on the AC, ceiling fan and portable fan to keep the room cool. Water pressure is low so toilets can’t flush well. Note that they don’t put tissues in the rooms but they use tissues exclusively in the breakfast area as napkins. Breakfast buffet is average and needs more variety. This is the only hotel I’ve been to where a cappuccino is not included in the breakfast buffet and you have to pay extra.

Very nice hotel . Amazing room . Clean bathroom .

The room was spacious and clean. The garden had nice paper lanterns which created lovely views to the entrance. However, the bed was too hard and uncomfortable. The pressure of the water in the bathroom was weak. The furniture was outdated and the carpet too. The hotel was gloomy and sad. I didn't like the energy of it at all. However, I have to say that Annie at the reception was great. She wentbout of her way to resolve an inconvenience created by a tour company that was supposed to provide us with a private tour. Annie handled the situation very professionally and made sure we were well and ok after that trip. Thank you very much, Annie

The service staffs from the front desk and housekeeping are excellent. Always polite and ready to help even before you ask. The room itself is spacious, clean and fairly modern. The bathroom large and bright. My room was facing the pool, rice fields and mountain so amazing view when you wake. The room could use better lighting though. The light placement isnt great. Its ok at daytime but not great at night. The fridge at the room barely gets cold even after 24hrs. You cant adjust the settings because there is no settings to adjust. Anyone fancy drinking semi warm beer? Not me. I booked this hotel mainly for the gym which looked great in the pictures but rather dissapointing in person. It looks like they do not take care or maintain the equipment. A little lubricant and cleaning would go a long way. Some machines are broken down. But the worse thing is the floor. Its uneven in many places so everything is lopsided haha. You will know what i mean once you see it.

Highly recommend this hotel. The staff was warm and friendly and went out of their way to make our stay a great experience.

Exceptional hotel, perfect location. Our room was beautiful and the view from my window was spectacular. It sits at the beginning of the road, full of restaurants and bars and many things to see and do. Annie The receptionist was most welcoming and accommodating. She is always running around making sure everybody is happy.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

This hotel is one of the best hotels that you can find in this area. The staff members were so friendly and helpful. It is located near the main road and you can find restaurants, bars and businesses within a walking distance. I recommend this hotel to anyone, you won’t be disappointed.

Our stay at the Hidden Charm Hotel was nothing short of exceptional. From the moment we arrived, the entire team went above and beyond to ensure we had a memorable and relaxing experience. A special mention goes to Thank from customer support, who truly exceeded our expectations. Not only was Thank incredibly attentive and helpful, but she also surprised us with a cake for my wife’s birthday, making our stay even more special. Dinh in the restaurant was another highlight of our stay. Her kindness and readiness to assist us at every meal made dining a pleasure, which is tricky with a two year old. Vu Minh worked tirelessly to make our stay as comfortable as possible. His dedication and hard work did not go unnoticed, and we are deeply grateful for his efforts. The barman around the pool was another joy. His cheerful and happy demeanor added a delightful touch to our poolside relaxation. Overall, the whole team pulled out all the stops to make our stay unforgettable. The hotel’s great facilities and prime location ( not even an 5 minute walk to restaurants annd excursions) only added to the experience. I highly recommend the Hidden Charm Hotel for anyone looking for a relaxing and delightful stay.

The staff is very accommodating and responsive, but their English was a bit weak. I booked the family suite which was just two connecting rooms. Unfortunately they put the two single beds for the kids in the nicer of the two rooms, which was wrong, so the kids had a bath tub and a shower, plus nicer robes, bigger room, etc., while the parents had the smaller room with a queen bed, small bathroom, junky robes, etc. But the two big negatives were: (1) the shower in the smaller adult room leaked all over the place, so we all used the shower in the kids room, but that shower was clogged, so it filled up with water and you had to wait for it to go down before you could continue your shower. I called the front desk about this, they promptly sent up a worker who did some something and then gave me a thumbs up, but the shower drain was exactly the same -- bad and it never got fixed during our entire stay. (2) the AC does not blow cold but rather blows cool. We were there in the hot season and the room never got as cold as other hotels we stayed at, but this is not a 5 star hotel. Breakfast buffet was okay, not very tasty, but lots of options. Pool is a must in Ninh Binh. Chookies is okay, but I highly recommend Happy Wind restaurant which is to the left of the hotel, not to the right towards town.

Beautiful hotel with a nice view and pool. The couples massage we had at the spa was excellent! Highly recommend getting one, they have magic hands. Reception is quick to respond to any of your needs. Breakfast is ok, omelets were good but coffee could be better. They had many other options, just none of them suited us.

Well equipped hotel with gym amenities and outdoor pool. Toilet was well maintained too. We liked it that they had bicycles we could borrow for free which we used to cycle to nearby dining places and visited hang mua Staff speaks and communicates well in English

Great Hotel in a great location, walkable to Tam Coc but a moped would be recommended to visit all the tourist sites in the local area. Staff were brilliant and even helped us out with a spare room to shower etc. after we had checked out before boarding an overnight train. Overall a very pleasant experience.

Our stay at the Hidden Charm was amazing. The service was impeccable, they had great tour packages that included a private tour guide and transportation services which made the experience highly enjoyable and worry free. The property has plenty of amenities, we came at a colder and rainier time but could see how this would be an even more amazing stay with warmer and sunnier weather. It’s walking distance to restaurants and bars. Would highly recommend this hotel if you’re looking for the Ninh Binh, White Lotus experience!

I would highly recommend this place for any traveler. Great location. Easy walk into Tam Coc and bike ride to Mua Cave. Pool and view are great to relax and escape the heat. Rooms are wonderful.

Exceptional hotel, perfect location. Our room was beautiful and the view from my window was spectacular. It sits at the beginning of the road, full of restaurants and bars and many things to see and do. Annie The receptionist was most welcoming and accommodating. She is always running around making sure everybody is happy.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

This hotel is one of the best hotels that you can find in this area. The staff members were so friendly and helpful. It is located near the main road and you can find restaurants, bars and businesses within a walking distance. I recommend this hotel to anyone, you won’t be disappointed.

The hotel staff excelled in customer service. Our every need was attended to professionally and with a smile. The property was clean and tidy and beautifully maintained. This is probably the nicest hotel in the entire area. Location of the hotel was very convenient. There are many restaurants, coffee shops, and convenience stores in the area. It is a short 500 m walk to the boat launch bay for the Tam Coc water excursion.

A charming hotel in the rural area of Ninh Binh, walking Distance to Tam Cốc and market and restaurants. There’s a restaurant in site with a variety of food. The staff are very friendly and attentive.

Hôtel très bien placé, belle vue, merveilleux personnel très professionnel, petit déjeuner buffet compris très varié. Repas au restaurant très bons également.

Amazing hotel close to the centre of tam coc. The rooms were clean and modern with great views. The staff were amazing and let us check in early as our flight got us there in the morning. The gym was good with a wide range of equipment

Great Hotel in a great location, walkable to Tam Coc but a moped would be recommended to visit all the tourist sites in the local area. Staff were brilliant and even helped us out with a spare room to shower etc. after we had checked out before boarding an overnight train. Overall a very pleasant experience.

Great hotel with friendly staff. Located next to everything within walking distance.

The property is appropriate for the number of stars it has. The staff is friendly but really try to push dining at the hotel. Beds were comfortable and room was overall clean. Nothing super negative to say. Average hotel but given very limited options in the area don’t regret staying there. Breakfast is ok as well.

We were traveling in a large group. Location is excellent, only a couple min walk from restaurants and shopping. Rooms were large and very clean. Hotel itself was very well kept and spotless. The food was good and the included breakfast was well done. The staff we interacted with were a pleasure to deal with and helpful, with one exception and we only saw that staff member late our first night. I had to take away two stars though, I wish I could make it 1.5 but that’s not an option. first the mattress in all our rooms were reported as very uncomfortable and hard. The bar seemed to be in training mode, it took a while to get a drink. The restaurant is reservation only for dinner. We tried to get a table after a very long day of tours but they said they couldn’t seat us. The restaurant was empty with the exception of one table. We were visiting during the Tet holiday so I’m sure that played a roll in our experience. Over all I do recommend a stay. It’s a great area and the hotel and service is a great value.

God frukost men fylldes inte på så mycket trots att de va tid kvar tills den stängde. Hade dessutom En hel del tjorv när vi åt middag en kväll, med fel ingredienser på pizza osv. Så mat-upplevelsen drar ner vårt betyg. Utsikten från rummet va suverän. Trevlig personal, och bra städade rum.

A charming hotel in the rural area of Ninh Binh, walking Distance to Tam Cốc and market and restaurants. There’s a restaurant in site with a variety of food. The staff are very friendly and attentive.

The staff is very accommodating and responsive, but their English was a bit weak. I booked the family suite which was just two connecting rooms. Unfortunately they put the two single beds for the kids in the nicer of the two rooms, which was wrong, so the kids had a bath tub and a shower, plus nicer robes, bigger room, etc., while the parents had the smaller room with a queen bed, small bathroom, junky robes, etc. But the two big negatives were: (1) the shower in the smaller adult room leaked all over the place, so we all used the shower in the kids room, but that shower was clogged, so it filled up with water and you had to wait for it to go down before you could continue your shower. I called the front desk about this, they promptly sent up a worker who did some something and then gave me a thumbs up, but the shower drain was exactly the same -- bad and it never got fixed during our entire stay. (2) the AC does not blow cold but rather blows cool. We were there in the hot season and the room never got as cold as other hotels we stayed at, but this is not a 5 star hotel. Breakfast buffet was okay, not very tasty, but lots of options. Pool is a must in Ninh Binh. Chookies is okay, but I highly recommend Happy Wind restaurant which is to the left of the hotel, not to the right towards town.

The hotel and the street that it’s on is very quiet at night.It has a cute outside courtyard adorned with lanterns and string lights and a cute boutique but that’s where the charm ends. Upon check in, they gave me a lower category room than what I booked. I had to show them pictures from their website of the different rooms. At first they argued that their website is wrong and needs to be updated. Really? After my insistence, they did put me in the right room. Unfortunately, the rooms on the top floor are hot. They had to put in a portable fan. I had to turn on the AC, ceiling fan and portable fan to keep the room cool. Water pressure is low so toilets can’t flush well. Note that they don’t put tissues in the rooms but they use tissues exclusively in the breakfast area as napkins. Breakfast buffet is average and needs more variety. This is the only hotel I’ve been to where a cappuccino is not included in the breakfast buffet and you have to pay extra.

Beautiful hotel with a nice view and pool. The couples massage we had at the spa was excellent! Highly recommend getting one, they have magic hands. Reception is quick to respond to any of your needs. Breakfast is ok, omelets were good but coffee could be better. They had many other options, just none of them suited us.

Hôtel très bien placé, belle vue, merveilleux personnel très professionnel, petit déjeuner buffet compris très varié. Repas au restaurant très bons également.

I had very pleasant stay. Excellent service, very friendly and helpful staff - engaged with guests to get to know them and make them feel like home. Breakfast buffet was good, got free bikes to ride around - some of the bikes probably unsafe and needed of service/replacement. Overall, I am very happy with it.

Great services. Great location. Staffs are friendly and helpful. Buffet breakfast offers variety. Complimentary bicycle rental.