Is parking available at the property?

Self parking is available on-site for a fee of AUD 15 per night. Reservations are not required.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 9:00 PM, and check-out is at 10:00 AM. Early check-in and late check-out are available for an additional fee of AUD 30, subject to availability.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility and features step-free entrances, along with accessible public areas.

Where is the hotel located in relation to key landmarks?

The hotel is located in Box Hill, Melbourne, within a 15-minute drive of Chadstone Shopping Mall and Monash University. It is approximately 0.6 km from Box Hill Hospital and 12 km from Melbourne Cricket Ground.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of AUD 10 per stay, and rollaway beds can be requested for AUD 25 per day. Advance request is required for both.

Comfort Apartments Box Hill Melbourne

Average nightly price at Comfort Apartments Box Hill by month, last 12 months (USD)
Month	Average price
January	US$95
February	US$99
March	US$181
April	US$90
May	US$81
June	US$101
July	US$80
August	US$84
September	US$92
October	US$82
November	US$85
December	US$106

What guests think

At Comfort Apartments Box Hill, travellers consistently praise the convenient location near Box Hill Central, hospitals, and public transport, plus friendly staff and straightforward late check-ins, while feedback on room condition, cleanliness, and noise varies widely with notable maintenance issues.

Secure undercover parking is available, though spaces are limited, height can be restrictive, and a fee may apply. Rooms are often dated, with recurring reports of noisy or faulty air conditioning, broken window hardware, water damage, minimal kitchenware or TV options, and hard beds, though some guests found them comfortable and adequately equipped. Expect a handy base near hospitals and transport, with friendly service but inconsistent room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Secure undercover parking is available, but spaces are limited, height can be an issue for larger vehicles, and parking may incur a fee.

Related guest reviews

8

Leigh

17 Aug 2024

·

Stayed 1 night

We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.

10

Brad

11 Jan 2026

·

Stayed 1 night

Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking

10

Tracie

18 Jan 2025

·

Stayed 3 nights

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT

10

Brad

12 Oct 2025

·

Stayed 2 nights

Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking

4

Geoff

23 Mar 2025

·

Stayed 1 night

Didnt like having to pay parking fee at their premises

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Cleanliness

Feedback is inconsistent: several guests found rooms very clean, while others reported stained linens, bad odors, dirty common areas, and signs of poor upkeep.

Related guest reviews

8

Clare

3 Aug 2025

·

Stayed 1 night

Clean, easy check in after hours and good location

6

Mohammed Ali

6 Mar 2024

·

Stayed 1 night

Property is fairly run down and poor condition. There was hair everywhere in the room and bathroom. Furniture and carpet in dilapidated condition.

8

Ray

21 Oct 2025

·

Stayed 1 night

Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.

2

Marni

22 Jan 2024

·

Stayed 1 night

The hotel looked nothing like the photo, it was dirty foot prints and spills on the walls, stains all over the carpet, poo stains all over the toilet seat but worst of all was the smell of cigarettes which was attempted to be masked by male aftershave. Do not stay here it’s disgusting.

10

Helga

8 Sept 2024

·

Stayed 1 night

If I or any of my friends need a place to stay in future I can highly recommend this hotel for friendliness/ very clean and tidy rooms.

10

Jane

19 Sept 2025

·

Stayed 4 nights

Clean room Customer Service very good

8

Brett

1 May 2024

·

Stayed 1 night

Location was wonderful, room was clean and reception lady was very helpful

6

alicia

8 Jan 2023

·

Stayed 19,365 nights

Overall a good stay just need a little more attention to detail when cleaning

8

Irene

31 Oct 2024

·

Stayed 2 nights

Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.

4

Michaela

24 Aug 2024

·

Stayed 1 night

The pillows smelled, clearly hadn’t been washed. The towels hadn’t been washed recently either. The bathroom was clean, cheap and very close to Epworth Eastern. The staff were nice & kind enough to allow late checkout

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Rooms

Rooms are dated and basic, with recurring maintenance issues (noisy or faulty air conditioning, broken window mechanisms, loose shower heads) and some noise; beds are sometimes hard, though a few guests found units comfortable and well equipped.

Related guest reviews

6

Rudolph

13 Jan 2025

·

Stayed 3 nights

Property is very dated compared to the photos online. Conveniently located.

6

Justine

11 Jul 2023

·

Stayed 1 night

Very uncomfortable bed

8

Leigh

17 Aug 2024

·

Stayed 1 night

We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.

8

Stephen

22 Jun 2025

·

Stayed 1 night

Serious condensation (which we experienced) on the inside of the windows has led to water damage in the skirting boards below. There is also water damage to a wall corner in the bathroom.

6

Dennis

16 Jul 2024

·

Stayed 2 nights

Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.

4

Janet Fiona

11 Apr 2023

·

Stayed 2 nights

The apartment was very basic. No coffee table or lamp in the sitting area, no wardrobe, drawers or anywhere to put a suitcase. The handle for the window winder had fallen off, the blinds were skewed, the picture was missing off the wall and the dining chairs had seen better days. Only local TV and no streaming services. We were kept awake both nights by slamming doors at all hours of the night and someone singing in the hallway at 2:00am one night. The exterior surroundings were very daggy and full of graffiti, definitely no city view. A lot of dogdy people around.

10

Fran

16 Jul 2023

·

Stayed 1 night

Quiet, well-equipped, and comfortable. I’ll come again!

8

Irene

31 Oct 2024

·

Stayed 2 nights

Would not have initially chosen this accommodation - only that it was conveniently located to Aged Care facility where we were visiting relative. Room was small but sufficient. Could have provided more cutlery, especially if more than 2 pax were staying. eg.only 1xtablespoon and 1xsoup spoon provided, no tea-towel , no glasses provided. External steps leading to property had spillage and was not cleaned during our 2day stay. Overall property condition was fair and could do with an upgrade and better cleaning.

6

Arthur

13 Aug 2024

·

Stayed 1 night

Obvious and easy opportunity for improvement is: - Mount TV in front of the Bed - Provide more than free to air viewing options eg Apps, Foxtel etc

4

Lisa

3 Jul 2023

·

Stayed 1 night

Bed hard, no tea towels, shower head leaked, window mechanism broken...couldnt be closed properly. Due to not able to close window properly, we were awake half the night with noise from outside! Also heater noisy, and couldnt get warm due to window issue! Pictures on Wotif were deceptive. Looked like we had a balcony...that didnt happen. Very disappointed!!

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Service

Staff are frequently described as friendly, helpful, and accommodating of late arrivals, but after-hours service can be unreliable or unprofessional, and promised services like daily cleaning were sometimes missed.

Related guest reviews

6

MD

15 Oct 2025

·

Stayed 4 nights

After hours there is no service and the employee after hours are non professional , unable to provide service, very rude, they have some residents they are not social and does not maintain any etiquette , arguing over the phone in the reception area most of the time in the evenings, noone to look after these

8

Ray

21 Oct 2025

·

Stayed 1 night

Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.

10

Peter

15 Jun 2024

·

Stayed 3 nights

Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.

10

Kit

7 Mar 2025

·

Stayed 3 nights

Reception is helpful and polite. Will stay again next time.

10

Jane

19 Sept 2025

·

Stayed 4 nights

Clean room Customer Service very good

8

Brett

1 May 2024

·

Stayed 1 night

Location was wonderful, room was clean and reception lady was very helpful

10

Kelvin

21 Jul 2024

·

Stayed 1 night

Nice place. Reception staff was very professional

8

Sima

13 Nov 2025

·

Stayed 2 nights

The host surprisingly was available when we arrived at 1 am

8

Leon

7 Mar 2024

·

Stayed 1 night

Convenient to hospitals. Staff very ready to do anything for us. Dislike on the day was the prolonged rubbish truck collection noise at about 0430hrs.

8

Sima

30 Oct 2025

·

Stayed 1 night

Staff were friendly and we arrived super late but they were there to help us check in

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Location

Widely praised for easy walking access to Box Hill Central, hospitals, shops, eateries, and public transport; a few reviews noted graffiti and a less appealing streetscape.

Related guest reviews

8

Angel

15 Mar 2024

·

Stayed 2 nights

Good location, walking distance to shopping and eateries. Apartment is little old but ok. Toilet basin have stains, 1 of pillowcases have stains too. I called to arrange after hours check in. Staffs said will msg me details but never received. After hours contact was on front door though. Toiletries and towels are provided. Overall experiences is good.

8

Leigh

17 Aug 2024

·

Stayed 1 night

We booked our stay in order to have close access to the Epworth Hospital as we had an appointment at 7:15AM. The City Edge was ideally located to the hospital, shops, public transport and restaurants. The room was more than adequate for a one night stay. Limited Parking (Safe & Secure) was available under the building at the cost of $15.00 which I thought reasonable as on street parking was limited. The one staff member we encountered was very helpful and friendly. The room was very clean but had seen better days. I found the bed comfortable but I would have liked a top sheet as it was quite warm in the room. The room had a Television, micro wave, electric jug, a small refrigerator, a dishwasher, a washing machine but no toaster. The minimum amount of cups, plates and cutlery was also provided. Would be happy to stay again in the same circumstances.

10

Peter

15 Jun 2024

·

Stayed 3 nights

Within easy walking distance of transport and all facilities. Didn’t have to use my car at all. Vibrant, safe area. Staff courteous and helpful.

6

Dennis

16 Jul 2024

·

Stayed 2 nights

Tossing up between 3 and 4 stars. The location to Box Hill train station, Box Hill Hospital and Epworth Eastern is fantastic. Only 5 min walk from each. Front desk was great, helpful and friendly. The room looks bigger in the photos, there was not a lot of space to the room. No Foxtel, although that's not a big deal. The bed was a little hard, but that's just a personal thing. The shower head was loose, so having a shower was a chore. The worst part though was the air conditioner. It sounded like there was an airplane taking off in the room it was so loud, so we could only have it on for short periods of time before we got a headache.

10

Brad

11 Jan 2026

·

Stayed 1 night

Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking

4

Janet Fiona

11 Apr 2023

·

Stayed 2 nights

The apartment was very basic. No coffee table or lamp in the sitting area, no wardrobe, drawers or anywhere to put a suitcase. The handle for the window winder had fallen off, the blinds were skewed, the picture was missing off the wall and the dining chairs had seen better days. Only local TV and no streaming services. We were kept awake both nights by slamming doors at all hours of the night and someone singing in the hallway at 2:00am one night. The exterior surroundings were very daggy and full of graffiti, definitely no city view. A lot of dogdy people around.

10

Tracie

18 Jan 2025

·

Stayed 3 nights

Clean motel, very friendly receptionist Great location- close to hospital, rsl,park Plenty room to move, lock up garage The only complaint need an airconditioner facing bedroom apart from that GREAT

8

Gloria

2 Mar 2025

·

Stayed 13 nights

It was a comfortable stay - and the area is convenient.

8

Chi Ming Chammy

31 Mar 2025

·

Stayed 3 nights

Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court

10

Brad

12 Oct 2025

·

Stayed 2 nights

Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking

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Dining

Not enough information in reviews.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $86	9 $88	10 $88	11 $98	12 $88	13 $98	14 $108
15 $79	16 $76	17 $89	18 $93	19 $88	20 $83	21 $83
22 $79	23 $79	24 $88	25 $94	26 $83	27 $113	28 $123
29 $92	30 $75

Su	Mo	Tu	We	Th	Fr	Sa
		1 $75	2 $88	3 $94	4 $94	5 $79
6 $75	7 $72	8 $77	9 $72	10 $76	11 $97	12 $94
13 $82	14 $72	15 $79	16 $81	17 $88	18 $94	19 $104
20 $94	21 $110	22 $97	23 $94	24 $94	25 $121	26 $111
27 $88	28 $94	29 $100	30 $109	31 $113

Comfort Apartments Box Hill

Prices for Comfort Apartments Box Hill

Monthly average prices

About this property

Location

Room options

Studio, Courtyard Area (Apartment)

Executive Studio (Apartment)

Apartment, 2 Bedrooms (1 Bathroom)

Studio, Accessible (Apartment)

Studio (Apartment)

Guest reviews of Comfort Apartments Box Hill

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Comfort Apartments Box Hill

Prices for upcoming dates