Name: Holiday Inn Express & Suites Salisbury by IHG
Address: 125 Marriott Circle, Salisbury, North Carolina, United States of America, Salisbury, North Carolina, US
Price range: $111–$315 per night
Rating: 8.5

What guests think

Across recent reviews, Holiday Inn Express & Suites Salisbury by IHG stands out for friendly, accommodating service, generally clean, comfortable rooms, and a convenient location near dining and local colleges, making it a practical base for visits to Salisbury.

Some guests noted cold or uninviting indoor pool conditions, occasional maintenance issues (elevator, ice machine, outlets), and housekeeping lapses such as unclean linens or missed service. Breakfast is frequently praised for quality and variety, though a few found it basic or inconsistent and mentioned noisy or brusque service. Noise and connectivity vary: some reported highway or guest noise and spotty Wi-Fi, while others found stays quiet. Overall, it suits travellers seeking straightforward comfort and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool feedback is mixed, with several reports of very cold or uninviting water alongside a few noting clean facilities; the gym is described as good, and parking is usually easy though occasionally crowded by work trucks. A few maintenance items surfaced (elevator and ice machine outages).

Related guest reviews

10

Rebecca

Dec 27, 2025

·

Stayed 1 night

Friendly staff. Indoor pool was ice cold.

10

Melinda

Dec 7, 2025

·

Stayed 1 night

Very friendly and helpful staff, wonderful breakfast. The pool heater was out so we couldn't swim but that's noones fault

10

Regina

Jan 2, 2024

·

Stayed 3 nights

It was nice experience staying at the holiday inn the only thing I had a problem with was that the elevator was out of order but other than that the experience was great

6

Jan

Aug 30, 2025

·

Stayed 2 nights

Seemed as if the property was used for boarding construction workers. Room was not as clean as we would have liked. Also parking was limited due to many company trucks.

10

Robin

May 16, 2023

·

Stayed 2 nights

The staff was very friendly. Breakfast was nice The beds are very comfortable The pool extremely clean. Had a very pleasant stay. The fridge did not work in the room and they replaced it within minutes of me asking for another one. Will definitely stay here again

6

Robert

Apr 30, 2025

·

Stayed 1 night

Very disappointed that my first room (402) had not been cleaned from the prior guest. Moved to room 302, where the ice machine has not been repaired since my initial stay in early February. The breakfast staff spent too much time loudly complaining to front desk team member. Her voice bellowed throughout the space. Breakfast offerings was not to the standard I have enjoyed for the past several months.

10

Ahmad

Jan 1, 2025

·

Stayed 1 night

Quiet area with easy parking

6

Lynn

Mar 11, 2024

·

Stayed 1 night

Room was clean. Could have used some cups in the bathroom. The breakfast was so so and the indoor pool was slightly green in color and the area had an odd smell - not inviting. Good gym area.

10

John

Feb 22, 2024

·

Stayed 5 nights

Clean and quiet, nice breakfast, wonderful staff. Pool and Exercise rooms perfect

8

Karen

Sep 14, 2025

·

Stayed 2 nights

Excellent staff. Clean and comfortable. Close to Catawba university and shopping, dining. Easy parking.

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Cleanliness

Many guests found rooms and common areas clean and well maintained, but recurring complaints cite unvacuumed floors, smelly or stained linens, dust, and bathrooms needing more attention.

Related guest reviews

4

Rebekah

Dec 21, 2025

·

Stayed 1 night

The rooms were not cleaned or vacuumed well. The hotel was booked i was told and declined a new room. I took pictures for proof and will be sending them to corporate.

10

Amy

Dec 27, 2025

·

Stayed 12 nights

The staff were amazing and friendly. My room was clean and the housekeeping staff were helpful and courteous.

6

Jan

Aug 30, 2025

·

Stayed 2 nights

Seemed as if the property was used for boarding construction workers. Room was not as clean as we would have liked. Also parking was limited due to many company trucks.

2

Joseph

Jul 3, 2023

·

Stayed 2 nights

I’ve stayed at other holiday in express hotels, But this one wasn’t as great. The room was very dusty , bed covers didn’t smell clean and had some love stains,pillow covers smelled bad and also had stains. The toilet paper holder was almost falling apart/and was very easy to have a roll fall out of the side. Dust bunnies behind the sink. Honestly will probably avoid holiday inn express from now on I don’t see the value.

6

Florin

Aug 26, 2024

·

Stayed 2 nights

I don't think I will get a room in a Holliday in again. The sheets were dirty, staff sleeping on the job, gotta say a prayer before showering so you can get some water pressure. Maybe I'm too spoiled.

10

Stephen

Jan 7, 2024

·

Stayed 7 nights

Hotel is clean and well maintained. Staff is very friendly, helpful and professional. Beds are super comfortable, including the sofa bed. 3rd hotel we’ve tried in Salisbury and the best overall by far.

10

Mallory

Jun 25, 2025

·

Stayed 1 night

Our stay was okay. The room felt clean. Some areas of the bathroom could have been cleaner, like around the bottom of the shower walls. The continental breakfast needs an upgrade.

6

Robert

Apr 30, 2025

·

Stayed 1 night

Very disappointed that my first room (402) had not been cleaned from the prior guest. Moved to room 302, where the ice machine has not been repaired since my initial stay in early February. The breakfast staff spent too much time loudly complaining to front desk team member. Her voice bellowed throughout the space. Breakfast offerings was not to the standard I have enjoyed for the past several months.

6

Linda

Jun 7, 2024

·

Stayed 1 night

Property was, overall, just fine. But my room smelled like MOLD.

8

Cynthia

Dec 1, 2025

·

Stayed 1 night

Pleasant staff; clean room; excellent breakfast. Sheets and pillow cases did have a “sweat head” smell as if they were washed in water only. But overall would stay again.

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Rooms

Rooms are generally comfortable and quiet, with many praising bed comfort; downsides include occasional highway or guest noise, weak Wi-Fi, limited TV channels, cold room temperatures, and minor in-room equipment issues.

Related guest reviews

8

Michael

Jun 24, 2023

·

Stayed 2 nights

The hotel is nice. Rooms are comfortable and clean.

10

Joseph

Aug 24, 2024

·

Stayed 1 night

Clean, quiet hotel with friendly staff

10

Stephen

Jan 7, 2024

·

Stayed 7 nights

Hotel is clean and well maintained. Staff is very friendly, helpful and professional. Beds are super comfortable, including the sofa bed. 3rd hotel we’ve tried in Salisbury and the best overall by far.

6

Michael

Nov 15, 2024

·

Stayed 2 nights

The hotel is relatively new and in nice condition. The rooms are clean the bed was comfortable. Our initial view was positive especially with the front desk uppn arrival but there were several little things that were irritating. First, the hair dryer was broken. Then they didn't come after our first night to clean the room. When I went to the desk that evening after being gone for 8 hours, the person at the front desk insisted that we must have left the do not disturb sign on the door, which we did not. She gave me a new set of towels upon request but it was her insistent position that I found rude. Why debate a customer? The second night was filled with loud noises where patrons were running and stomping on floors all night. To add to that, our room faced the freeway onramp which was loud. Hard to get a good nights sleep. Sprinkle a few non functioning electric and USB plugs and that completes the picture. It wasn't horrible but we'll be trying another hotel next we visit family.

10

manley

Sep 21, 2025

·

Stayed 1 night

Everyone was very nice and biting! The rooms were clean and comfortable. The only negative was that there was no bath soap for the shower.

6

Jenelle

Aug 7, 2024

·

Stayed 1 night

The internet was very weak and spotty on the 2nd floor. Soap in shower was empty. Very few channels available if they even came through. No channels for the kids, no national news channels available. Watched my phone when internet was working. Had to use data the rest of the time. Breakfast was good.

10

Bronwyn

Sep 28, 2024

·

Stayed 1 night

We arrived super late like 1 am and the staff were very nice. Room very clean and spacious. The breakfast staff went above and beyond

8

Cindy

Jan 5, 2025

·

Stayed 2 nights

My stay here was great. Quiet and clean. My only concern was that the room was quite cold and I had a hard time getting warm. Other than that this is a great hotel convenient to everything.

8

Patricia

Jan 14, 2024

·

Stayed 4 nights

Even being next to a highway we were not overly disturbed with traffic noise

8

Karma

Sep 1, 2024

·

Stayed 1 night

Friendly staff, clean room. Couldn’t sleep very well the bed was uncomfortable but my son had a great time swimming in the pool. So 4/5

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Service

Service is widely praised as friendly, helpful, and responsive across the property, including quick issue resolution; however, a few guests reported absent or rude staff and a disorganized check-in.

Related guest reviews

10

Laura

Dec 8, 2024

·

Stayed 1 night

The staff is friendly and plenty of breakfast options. It was a quiet night and this location has so many things around it to do.

10

Amy

Dec 27, 2025

·

Stayed 12 nights

The staff were amazing and friendly. My room was clean and the housekeeping staff were helpful and courteous.

10

Robin

May 16, 2023

·

Stayed 2 nights

The staff was very friendly. Breakfast was nice The beds are very comfortable The pool extremely clean. Had a very pleasant stay. The fridge did not work in the room and they replaced it within minutes of me asking for another one. Will definitely stay here again

6

Robert

Apr 30, 2025

·

Stayed 1 night

Very disappointed that my first room (402) had not been cleaned from the prior guest. Moved to room 302, where the ice machine has not been repaired since my initial stay in early February. The breakfast staff spent too much time loudly complaining to front desk team member. Her voice bellowed throughout the space. Breakfast offerings was not to the standard I have enjoyed for the past several months.

10

George

Aug 24, 2024

·

Stayed 2 nights

Chris at breakfast was very nice.. Kathy at front desk was also great!

8

EDWIN

Sep 3, 2024

·

Stayed 2 nights

Overall good experience as always, but I need to mention the rudeness/racist receptionist, older lady no in the mood to deal with customer service specially with the latino community (me) and black people (my wife).

10

Kathy

Sep 14, 2023

·

Stayed 1 night

Great stop over - staff extremely friendly

10

Alice

Dec 23, 2025

·

Stayed 2 nights

Cercisse(Hope I spelled that right was so very helpful in checking in we had 2 rooms and my husband is in a wheelchair. I forgot to request and ADA room for us. Even tho she wasn't able to help the fact she tried her best to help us tells a lot. The rest of the staf was just as helpful and so friendly. Would stay there again.

10

Christopher

Nov 10, 2024

·

Stayed 1 night

The staff at this Holiday Inn was beyond nice. They made you feel like family they took time sat down talked with about what they wanted for Christmas. They were excited to hear about the reason for the trip and the following day asked how the event was for them!

8

David

May 11, 2025

·

Stayed 2 nights

All of staff were pleasant with the exception of the kitchen for breakfast. Loud and rude would describe her actions

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Location

Convenient to dining, shopping, and local colleges, with easy access to downtown Salisbury and highways; many guests found it practical for getting around.

Related guest reviews

10

Kristina

May 18, 2025

·

Stayed 2 nights

We went down for the Cheerwine festival and we were pleasantly surprised to find it was only about half an hour walk to downtown Salisbury!

8

Cindy

Jan 5, 2025

·

Stayed 2 nights

My stay here was great. Quiet and clean. My only concern was that the room was quite cold and I had a hard time getting warm. Other than that this is a great hotel convenient to everything.

10

Beau

Oct 25, 2024

·

Stayed 4 nights

It’s a little congested in the area around the hotel, but the hotel was clean, well-maintained and the staff was friendly

10

Roger

Oct 12, 2025

·

Stayed 1 night

We have stayed at this location multiple times over past few years. Service is good and there are food options close by

8

Patricia

Jan 14, 2024

·

Stayed 4 nights

Even being next to a highway we were not overly disturbed with traffic noise

10

Latina

Jul 31, 2025

·

Stayed 2 nights

Perfect location!! Very close to dining ans shopping.

10

Chris

Sep 6, 2024

·

Stayed 2 nights

Great location

10

Donald

Dec 5, 2024

·

Stayed 1 night

Staff was awesome, location was great.

8

Karen

Sep 14, 2025

·

Stayed 2 nights

Excellent staff. Clean and comfortable. Close to Catawba university and shopping, dining. Easy parking.

8

Elizabeth

Jan 20, 2025

·

Stayed 1 night

we enjoyed our stay very much, the surrounding area and Livingstone college were easily accessed from the hotel. we would stay at this Inn again, friendliest staff and best breakfast yet!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality, variety, and an early start; a minority found it basic or inconsistent, and a few mentioned loud or brusque service.

Related guest reviews

8

Karen

Aug 18, 2025

·

Stayed 2 nights

the hotelnwas very clean with a nice breakfast.

10

Laura

Dec 8, 2024

·

Stayed 1 night

The staff is friendly and plenty of breakfast options. It was a quiet night and this location has so many things around it to do.

10

Mallory

Jun 25, 2025

·

Stayed 1 night

Our stay was okay. The room felt clean. Some areas of the bathroom could have been cleaner, like around the bottom of the shower walls. The continental breakfast needs an upgrade.

10

Bronwyn

Sep 28, 2024

·

Stayed 1 night

We arrived super late like 1 am and the staff were very nice. Room very clean and spacious. The breakfast staff went above and beyond

6

Lynn

Mar 11, 2024

·

Stayed 1 night

Room was clean. Could have used some cups in the bathroom. The breakfast was so so and the indoor pool was slightly green in color and the area had an odd smell - not inviting. Good gym area.

10

Pierre

Oct 2, 2024

·

Stayed 4 nights

Not too expensive, close to everything, front desk staff is great and serves you with a smile, early breakfast (6h AM)

10

Clyde Ladd

Jan 15, 2025

·

Stayed 1 night

Excellent breakfast included.

8

David

May 11, 2025

·

Stayed 2 nights

All of staff were pleasant with the exception of the kitchen for breakfast. Loud and rude would describe her actions

8

Cynthia

Dec 1, 2025

·

Stayed 1 night

Pleasant staff; clean room; excellent breakfast. Sheets and pillow cases did have a “sweat head” smell as if they were washed in water only. But overall would stay again.

10

Mark

Dec 26, 2025

·

Stayed 1 night

The room was clean. The staff was very friendly even though it was Christmas Eve and Day. The breakfast was delicious.

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Month	Average price
January	$117
February	$136
March	$140
April	$166
May	$178
June	$121
July	$118
August	$141
September	$149
October	$166
November	$166
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $145	16 $119	17 $115	18 $142	19 $139
20 $111	21 $115	22 $123	23 $129	24 $128	25 $193	26 $180
27 $117	28 $113	29 $165	30 $127

Su	Mo	Tu	We	Th	Fr	Sa
				1 $237	2	3
4 $151	5 $176	6 $141	7 $149	8 $145	9 $208	10 $209
11 $130	12 $114	13 $141	14 $132	15 $128	16 $229	17 $194
18 $113	19 $136	20 $140	21 $151	22 $148	23 $315	24 $290
25 $117	26 $132	27 $162	28 $146	29 $141	30 $170	31 $152

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Communication)

Suite, 1 King Bed (Additional Living Area)

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

Standard Room, 1 King Bed, Accessible (Communication)

Standard Room

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Salisbury by IHG

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Prices for upcoming dates