Name: Mercure Kota Kinabalu City Centre
Address: No 41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Kota Kinabalu District, Sabah, Malaysia, Kota Kinabalu, Pantai Barat Division, Malaysia
Rating: 8

Guest reviews

8

Very good

Based on 8,922 verified reviews

Who stays here?

Couple

64%

Group

35%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Kota Kinabalu City Centre, travellers consistently highlight the convenient location near Jesselton Point and Suria Sabah Mall and the generally friendly staff, while also noting an older, somewhat worn property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

James

1 Apr 2026

·

Stayed 1 night

Very old building with bad sound insulation to traffic outside even though we were on the 20th floor. Mould around shower sealant and breakfast wasn’t great at all. I just went out to eat with kids!

10

Jason

15 Jan 2026

·

Stayed 3 nights

Rooms nice size, great location. Staff friendly and attentive when required.

8

Katherine

6 Jan 2026

·

Stayed 5 nights

Good location with plenty of coffee, good food and shopping nearby. Jesselton Quay was also very conveniently located within walking distance.

10

Jessica

28 Dec 2025

·

Stayed 10 nights

Staff friendly, close to the ferry and to Suria shopping centre. Short walk to main part of Gaya street

10

Tony

26 Dec 2025

·

Stayed 3 nights

Staff very friendly and helpful. Clean and great that filtered water available in room

No 41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Kota Kinabalu District, Sabah, Malaysia

Location

With a stay at Mercure Kota Kinabalu City Centre, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Wisma Merdeka Shopping Center. This hotel is 0.7 mi (1.1 km) from Gaya Street Sunday Market and 0.7 mi (1.2 km) from Atkinson Clock Tower.

Gaya Street Sunday Market(0.4 Miles)

Wisma Merdeka Shopping Center(0.4 Miles)

Jesselton Quay(0.4 Miles)

Suria Sabah Shopping Mall(0.4 Miles)

Api Api Night Food Market Gaya Street(0.5 Miles)

Atkinson Clock Tower(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately MYR 65 for adults and MYR 32.5 for children.

No pets and no service animals are allowed at this property.

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Wisma Merdeka Shopping Center. It is 0.7 mi from Gaya Street Sunday Market and Atkinson Clock Tower.

The property features both an outdoor pool and an indoor pool, with access available from 7:00 AM to 8:00 PM.

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Mercure Kota Kinabalu City Centre

Amenities

Property description

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