Name: Hyatt Place Chicago O'Hare Airport
Address: 6810 Mannheim Rd, Chicago, Illinois, United States of America, Chicago, Illinois, US
Price range: $133–$483 per night
Rating: 8.08

What guests think

At Hyatt Place Chicago O'Hare Airport, travelers praise the convenient location near O’Hare and Allstate Arena, with spacious, generally comfortable rooms, but report ongoing issues with the airport shuttle’s limited hours and capacity, plus paid, scarce parking.

Cleanliness feedback is inconsistent: while many guests found rooms tidy, others noted dirty elevators and common areas, lingering odors, hair or spills, and occasional pest sightings or unchanged linens. Room experiences vary with reports of highway or plane noise affecting sleep and recurring HVAC problems that left spaces too hot, too cold, or humid. Breakfast quality ranges from excellent to poor with limited variety at times, and service ranges from warm and helpful to unresponsive or curt depending on the staff and time. Expect a convenient overnight stop near the airport if you plan around shuttle schedules and parking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is convenient but runs about every 40 minutes, stops late at night, and can be overcrowded; several guests waited long or resorted to taxis/Uber. Parking is paid and limited, with overflow in an adjacent, rundown lot; pool and a small gym are available.

Related guest reviews

10

David

Sep 1, 2025

·

Stayed 2 nights

Grandson enjoyed the pool (5 yrs old). I enjoyed the breakfast (coffee very good). Lots of room to eat. Parking is at a premium and parking next to a dilapidated is ugly. Your hotel is in a premium location with Outback and First Watch restaurants directly across the street, nice. A Target within walking distance and numerous other restaurants in the area. Even though we can watch the planes take off from O'Hare Int AP, it was very quiet. Enjoyed our stay.

8

Kelly

May 24, 2025

·

Stayed 1 night

Very clean hotel. Great breakfast. Nice staff. Decent pool and weight room. Paying $20 a day for parking is crazy. That should be pretty high in the listing instead of the fine print.

10

Kira

Oct 17, 2025

·

Stayed 1 night

it was a quick trip to Chicago to pick my husband up from an early morning flight. We decided to come up the night before so the kids could swim.

8

Karen

Aug 7, 2025

·

Stayed 1 night

When our flight was canceled, I was able to book a room here through Expedia for a reasonable rate. Unfortunately, the shuttles stopped running at 10, but we were able to take advantage of the morning shuttle to the airport, which was very convenient and saved a little bit of money. Front desk person was friendly and professional. Room was average but very clean.

6

aixin

Jul 6, 2025

·

Stayed 1 night

The property itself is not bad. Spacious room and good breakfast. I was very disappointed with the shuttle service though. The shuttle is claimed to come every 40 minutes. (The hotel is only 2.5 miles away.) Our family must have been very unlucky to have waited for 45 minutes in steaming hot conditions, but then the shuttle arrives with 3 seats left, with 10+ people hoping to get on. (We have seen shuttles from other hotels coming around 2 to 3 times and pick up all their passengers, so this is NOT simply a problem of busy traffic.) I called the hotel twice when waiting, 20 minutes apart, and each time they told us to wait for about 15 minutes, but I figured there is not a system for the front desk to track the shuttle. They were likely trained to say 15 minutes regardless, and this is giving customers false information! We end up taking a taxi after another 20 minutes wait in the taxing line. We would have chosen taxi in the start had we known the shuttle service was so unreliable in the first place. 1 hour of waiting in poor conditions with kids for a 2.5 mile trip is a bad experience that we will remember.

4

Katie

Jun 26, 2025

·

Stayed 1 night

Shuttle never got me from the airport. Waited 45 min & called the hotel 3 times & it still never stopped to get me. Had to pay for a taxi. Won’t stay here again just because of the hassle of the shuttle.

10

Emily

Sep 29, 2025

·

Stayed 2 nights

Close to Allstate Arena where I was taking my son to see his fave band. Restaurants across the street made off-hour meals no problem. Front desk staff was awesome. Gym was clean and good for cardio, had a nice span of dumbell weights for lifting, but no weight machines...yet.

6

Mary

Sep 22, 2025

·

Stayed 1 night

Airport shuttle had stopped running just as our flight arrived, so we were unable to use it. It was nice that there are dinner options near by that were open late. Unfortunately we didn’t sleep well because we were very close to the freeway and the traffic was SO noisy.

6

Kimberly

Jul 6, 2025

·

Stayed 2 nights

The Hotel is fine. They do not have enough parking for guests. They have you park in the area behind the hotel where it appears to be an abandoned hotel and it is overgrown with weeds and not really clear parking spots

4

Roger

Jun 5, 2025

·

Stayed 1 night

The main reason I picked this property was to have free and quick access to ORD. I received neither benefit. On arrival, I contacted the front desk and was told a shuttle was on the way. I don’t know if it ever arrived but after 30 minutes I found alternative transportation. Then, when I went to line up a shuttle the next morning, I was told I would need to wait more than a half an hour and then was told the shuttle coming in 30 minutes was booked and there was no more room. So, I ended up using alternative (paid) transportation for both ends of my trip. Otherwise, the hotel was ok — not nice but not unpleasant either. Due to its proximity to the highway, there was loud and persistent traffic noise the entire night.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews are mixed: many note clean rooms, but others report dirty common areas and issues such as odors, hair or spills, pests, and linens not changed during stays.

Related guest reviews

6

Valerie

May 20, 2025

·

Stayed 2 nights

My bed was made but the moment l took the top layer off there was used napkin under the cover which meant they did not change the linen..The next day l left for my business and came back to find the beds unmmade and the same dirty towels..

10

Sheavanne

Aug 13, 2025

·

Stayed 2 nights

Front desk attendant was extremely professional and kind (and quick!) during check in and check out. Room was immaculate. Coffee machine in the room was gross but other than that, great stay!

6

Selena

Sep 23, 2025

·

Stayed 2 nights

Room was decent. LOTS of flies and gnats flying around room. More and more gnats located in the bathroom in sink and shower area.

10

Dirk

Aug 28, 2025

·

Stayed 1 night

Very clean, nice room, and excellent breakfast options.

8

Bobbie

Aug 28, 2025

·

Stayed 1 night

While my room was clean, the elevators were filthy!

10

Kate

Nov 3, 2025

·

Stayed 1 night

Modern, clean property. Lovely, polite and helpful staff

2

Jared

Aug 14, 2025

·

Stayed 1 night

Disgusting property. Urine on the toilet bowl, body hair in the shower and a screeching air conditioning unit that was not working and extremely noisy. Jean the manager did not want to reimburse me for anything, got loud with me on the phone and made excuses about everything.

10

Leandro

Aug 14, 2025

·

Stayed 1 night

Room, infrastructure, cleanness

4

Leslie

Jul 6, 2025

·

Stayed 3 nights

I found a bug on the bed! And I saw a small roach on the bathroom sink in the common area on the first floor.

10

Luz

Nov 10, 2024

·

Stayed 1 night

Very clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, but some face highway/runway noise and several guests reported HVAC problems (too hot/cold or AC not working); sofa beds and some mattresses felt uncomfortable.

Related guest reviews

10

Zoe

Oct 21, 2025

·

Stayed 1 night

The airport shuttle is very convenient. Room is very comfortable and quiet. Staff are super friendly. Love the bar staff.

6

Joe

Jul 19, 2025

·

Stayed 1 night

Room overlooks runway and expressway. Incredibly loud all night. Had to park by boarded up buildings in overflow parking. Would not revisit

8

Raymond

Oct 12, 2025

·

Stayed 1 night

Nice hotel and very close to O’Hare. Airport shuttle was great and good restaurants across the street. The traffic noise was very loud.

10

Tina

Jul 6, 2025

·

The rooms are very spacious and very clean. The mattress was amazing could have slept all day 😁

8

Victoria

Apr 9, 2025

·

Stayed 1 night

All good except the mattress. It was very saggy. You might want to replace the mattresses in room 707.

6

Antwanisha

Jun 22, 2025

·

Stayed 1 night

My room was extremely muggy for the price. The bed was moist and unfortunately I was unable to find another room for the night.

10

Paige

Jul 13, 2025

·

Stayed 1 night

I was very impressed with this hotel, the bathroom in my room was amazingly spacious so myself and my husband weren’t on top of each other. We had a nice sofa and the room was over all cozy

8

Douglas

Jun 11, 2025

·

Stayed 1 night

My room was right over the expressway so it was hard to sleep. Other than that the stay was fine.

6

Jean

May 23, 2025

·

Stayed 1 night

Sofa bed is horrible.

6

David

Aug 7, 2025

·

Stayed 1 night

My only criticism is the road noise. I was in room 325 and the noise from the adjacent freeway was very annoying when trying to sleep.

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AI-generated summary based on recent guest reviews

Service

Staff feedback is mixed—many mention friendly, helpful front desk and bar staff, while others cite unresponsive or rude service, poor communication, and limited staffing that affected shuttle coordination and requests.

Related guest reviews

2

Jonas

Jul 19, 2025

·

Stayed 2 nights

Very rude Shuttle driver, never would stay there again.

10

Ashley

Jun 25, 2025

·

Stayed 2 nights

The staff was very pleasant and accommodating.

4

J Stephen

Jun 23, 2025

·

Stayed 1 night

Horrific shuttle service receiving no instructions on how to use it by the front desk who failed to answer multiple calls. Understaffed! Had two drivers/vans. Now only one!

2

Richard

Sep 26, 2025

·

Stayed 1 night

Staff was not helpful, didn't care.

10

Amy

Aug 27, 2025

·

Stayed 3 nights

The staff was fabulous we were there for 3 nights and every staff member we encountered were lovely and went out of there way to answer any question we had. Our room was spacious had a large sofa and king size bed - clean and homey feeling. Very nice bar - Ean was the bartender all three evenings and what a nice guy - very friendly to everyone. Great experience!

4

Cara

Jul 19, 2025

·

Stayed 1 night

No towels provided in room, called front seat multiple times, went to lobby twice, and still found no one to provide towels for us.

10

Jazzmah

Jul 20, 2025

·

Stayed 4 nights

The young ladies at the front desk was very welcoming and helpful

10

Mark

Aug 27, 2025

·

Stayed 1 night

Close to airport- quick stay as layover for flights. Staff member at front desk was exceptional. He set up a taxi for us for 3/30am and recognized us and helped with luggage etc. very friendly and helpful. Room was super comfortable

6

Sally

Oct 10, 2025

·

Stayed 1 night

Convenient hotel but shame about the unfriendly reception staff. We arrived a couple of hours prior to check in time and totally understand we needed to leave our bags and wait, but the blonde lady on reception was pretty unfriendly and unhelpful.. it seemed like it was a chore for us to leave our bags.. and even suggested we left them unattended in the side passage when there was clearly a locked room to leave them... we insisted we wanted them in the room.. so don't get caught out with that. When we came back to check in, the next lady was lovely... but on check out the next day, the lady wasn't all that friendly either. I just don't understand why people who work in these front facing jobs do so if they can't be friendly

10

Erin

Jun 30, 2025

·

Stayed 1 night

Staff was so kind. Bed was comfortable, breakfast was what you would expect for a free breakfast, shuttle was convenient.

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AI-generated summary based on recent guest reviews

Location

Very convenient for O’Hare, Allstate Arena, and nearby restaurants/Target, though walking can be tricky along busy roads without sidewalks and some airport/traffic noise is noticeable.

Related guest reviews

10

Teri

Jul 27, 2025

·

Stayed 1 night

The Hyatt place is a great hotel. It fits our needs each time we fly into Chicago. It is close to the airport, close to where we pick up our rental car, and close to the CTA train station. It is always clean, the staff is friendly, and breakfast is included.

8

francine

Mar 20, 2025

·

Stayed 1 night

It is a bit noisy because of the airport - planes go right over as they land

10

Jennifer

Apr 30, 2025

·

Stayed 1 night

Perfect venue for staying near the Allstate Center. Wasn't expecting it to be a very nice hotel, but it was very nice! My only small quibble was the charge for parking, though I realize that's more common in big cities, but I don't remember that being a mentioned when I booked. Not

8

Jim

Dec 3, 2024

·

Stayed 1 night

Nice hotel with cool views of the airport and walking distance to Allstate Arena, so I didn't have to pay for parking twice. Many restaurants nearby and a Target

10

Amy

Apr 14, 2025

·

Stayed 1 night

It is great for anyone who wants to be near the airport, and food, Target and the All State Arena.

8

Janet

Jul 23, 2025

·

Stayed 6 nights

The hotel was nice and clean. The area around the property was not too safe to cross the street or to move about because of the fast traffic and no sidewalks which is disappointing because there are good dining areas across the street. The breakfast in the hotel was okay but should switch it up every other day , give different options. Staff were friendly and overall the hotel is clean. Parking should be free.

10

Emily

Sep 29, 2025

·

Stayed 2 nights

Close to Allstate Arena where I was taking my son to see his fave band. Restaurants across the street made off-hour meals no problem. Front desk staff was awesome. Gym was clean and good for cardio, had a nice span of dumbell weights for lifting, but no weight machines...yet.

10

Jennifer

Nov 10, 2025

·

Stayed 2 nights

Easy to make reservations and room availability. Close distance to airport . Great shuttle service

6

Joanne

Jun 22, 2025

·

Stayed 2 nights

Comfortable, clean room. Reasonably priced convenience store was very helpful. Location is not in a place with sidewalks, so although near restaurants and pharmacy, I wouldn’t describe it as walkable. Also, it’s actually not as close to the airport as one might think, and their shuttle needs to be reserved in advance.

8

Karen

Aug 17, 2025

·

Stayed 1 night

Room, breakfast, and staff were great. Hotel is next to what appears to be abandoned hotel wing. Liked it was in walking distance to Allstate Arena

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AI-generated summary based on recent guest reviews

Dining

Breakfast ranges from excellent to disappointing, with comments about limited variety or items not ready, while the on-site bar offers basic food; options for special diets are limited.

Related guest reviews

8

Willemina

Jul 28, 2025

·

Stayed 1 night

I liked all the above. Did not like food options. Poor.

10

EDWARD

Jun 4, 2025

·

Stayed 1 night

Perfectly ideal for us. Very close to the airport but surprisingly quiet. The breakfast was excellent

10

David

Sep 1, 2025

·

Stayed 2 nights

Grandson enjoyed the pool (5 yrs old). I enjoyed the breakfast (coffee very good). Lots of room to eat. Parking is at a premium and parking next to a dilapidated is ugly. Your hotel is in a premium location with Outback and First Watch restaurants directly across the street, nice. A Target within walking distance and numerous other restaurants in the area. Even though we can watch the planes take off from O'Hare Int AP, it was very quiet. Enjoyed our stay.

10

Scott

Mar 30, 2025

·

Stayed 1 night

Our stay was better than expected. The staff was friendly, the room was clean and comfortable, and the breakfast was outstanding (scrambled (real) eggs, pork sausage links, waffles, and others). Less than 10 minutes from O'Hare Airport made it extremely convenient for an early flight out.

6

Tegan

Oct 18, 2025

·

Stayed 1 night

Room was clean and well kept. Continental breakfast was awful with literally no food!

4

Mary Ann

Aug 14, 2025

·

Stayed 1 night

The place is in a word rundown. Tired. Breakfast not ready at 6am. Airport shuttle ten minutes late, not enough seats.

10

Elizabeth

Aug 15, 2025

·

Stayed 1 night

The breakfast

4

Harinder Singh

Jul 24, 2025

·

Stayed 3 nights

Terrible breakfast choices. Very cheaply done. Water downed drinks.

10

Dirk

Aug 28, 2025

·

Stayed 1 night

Very clean, nice room, and excellent breakfast options.

6

Sufie

Nov 29, 2024

·

Stayed 1 night

It was ok but they really need to fix their breakfast and add more stuff for people who have allergies. I am dairy free and they pretty much had nothing for me. After asking 2 different people for almond milk for my coffee even though they have a coffee bar that provides substitution they still didn’t give me almond milk until their manager came and gave it to me. I was willing to buy coffee from their bar, but they said that their Starbucks coffee bar does not start in 5 PM which seemed weird to me. Items in their breakfast are not great I have seen better in other small hotels. Housekeeping was awesome. Every time we asked them for some thing they always came with it and much more. They asked every time we came out of my room if that we needed anything especially with three kids they were very helpful. The three stars I’m giving is only because of them otherwise this would be a zero star. When I go to a hotel like this, I expect clean rooms, nice housekeeping, and a good breakfast especially when it’s a free breakfast included. I have always seen milk substitutions, and other items for people that have allergies and other restrictions in other hotels. I expected more from Hyatt. This was a fail.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$109
February	$109
March	$122
April	$145
May	$165
June	$178
July	$171
August	$160
September	$159
October	$151
November	$136
December	$120

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $483	15	16	17 $218	18 $229	19 $178
20 $148	21 $133	22 $140	23 $133	24 $177	25 $155	26 $157
27 $139	28 $137	29 $140	30 $144

Su	Mo	Tu	We	Th	Fr	Sa
				1 $142	2 $140	3 $154
4 $142	5 $153	6 $156	7 $192	8 $261	9 $310	10 $295
11 $166	12 $147	13 $150	14 $144	15 $139	16 $157	17 $149
18 $149	19 $144	20 $145	21 $149	22 $143	23 $147	24 $141
25 $136	26 $144	27 $143	28 $151	29 $137	30 $134	31 $133

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About this property

Location

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Very good

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What guests think

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