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Cielo Maya Beach Tulum

77 $

/ Nacht

Ø-Preis September

Cielo Maya Beach Tulum - Image 1

Cielo Maya Beach Tulum - Zimmer

Cielo Maya Beach Tulum - Zimmer

Cielo Maya Beach Tulum - Ausblick vom Zimmer

Cielo Maya Beach Tulum - Restaurant

Preise für Cielo Maya Beach Tulum

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77 $

/ Nacht

Ø-Preis September

Monatliche Durchschnittspreise

In Cielo Maya Beach Tulum liegt der Preis pro Nacht im günstigsten Monat (September) durchschnittlich bei 77 $ und im teuersten Monat (Dezember) bei 197 $, basierend auf den letzten 12 Monaten.

Durchschnittlicher Preis pro Nacht in Cielo Maya Beach Tulum nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	131 $
Februar	136 $
März	117 $
April	123 $
Mai	103 $
Juni	100 $
Juli	103 $
August	104 $
September	77 $
Oktober	82 $
November	113 $
Dezember	197 $

Am teuersten: Dezember (ca. 197 $)

Am günstigsten: September (ca. 77 $)

Über diese Unterkunft

Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Nach einem Tag am Privatstrand kannst du folgende Freizeitmöglichkeit ausprobieren: Außenpool. Kostenloses WLAN, ein Concierge-Service und ein Spi...

Annehmlichkeiten

Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Nach einem Tag am Privatstrand kannst du folgende Freizeitmöglichkeit ausprobieren: Außenpool. Kostenloses WLAN, ein Concierge-Service und ein Spielzimmer/Arcade-Spiele stehen ebenfalls zur Verfügung. Nahe gelegene Attraktionen zu erreichen ist dank des Shuttles (gegen Gebühr) ein Kinderspiel.

Annehmlichkeiten für Geschäftsreisende

Zum Angebot gehören ein Textilreinigungsservice, eine rund um die Uhr besetzte Rezeption und mehrsprachiges Personal. Der Flughafentransfer (rund um die Uhr) ist kostenpflichtig; außerdem gibt es vor Ort Folgendes: Parken ohne Service (kostenlos).

Gastronomie

Gönn dir einen Happen zu essen im ein Gourmetrestaurant dieses Hotels, das eine Bar/Lounge bietet, oder bleib bequem auf deinem Zimmer und nutz den Zimmerservice (bitte Zeiten beachten). Es wird täglich ein kostenloser Empfang angeboten. Ein inbegriffenes nach Wunsch zubereitetes Frühstück wird täglich von 07:00 Uhr bis 11:00 Uhr angeboten.

Zimmer

Fühl dich in einem der 18 klimatisierten Zimmer mit Minibar und Smart-TV wie zu Hause. Dein Bett bietet Daunenbettdecken und hochwertige Bettwaren. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Digitalempfang. Die Badezimmer bieten kostenlose Toilettenartikel und Haartrockner.

Standort

Cielo Maya Beach Tulum in Tulum liegt am Ufer, nur wenige Schritte von Bahía de Solimán und 12 Gehminuten von Nationalpark Tulum entfernt. Dieses Hotel in Strandnähe ist 9,5 km von Maya-Ruinen von Tulum und 15,8 km von Strand von Tulum entfernt.

Was ist in der Nähe?

Bahía de Solimán(0.1 Meilen)
Cenote Manatí(0.1 Meilen)
Nationalpark Tulum(0.6 Meilen)
Jaguar Park(0.8 Meilen)
LabnaHa Ecopark Adventures (Naturschutzgebiet)(2.6 Meilen)
Maya Adrenaline(2.7 Meilen)
Cenotes Labnaha(2.8 Meilen)
Cenote Tortugas(2.9 Meilen)
Tulum Buchstaben(4.2 Meilen)
Tulum Bier Spa(4.2 Meilen)
Xcacelito Beach(5.2 Meilen)
Schutzgebiet Xcacel-Xcacelito(5.4 Meilen)
Tulum-Turm(5.7 Meilen)
Casa del Cenote(5.9 Meilen)
Tempel des herabsteigenden Gottes(5.9 Meilen)
Flughafen Tulum Intl. (TQO)(32.1 Meilen)
Flughafen Cancún (CUN)(68.5 Meilen)

Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge

Standort

Tankah III, Mza 3 Lt. 36, Tulum, Bundesstaat Quintana Roo, Mexiko

Bahía de Solimán (0.1 Meilen)

Cenote Manatí (0.1 Meilen)

Nationalpark Tulum (0.6 Meilen)

Jaguar Park (0.8 Meilen)

LabnaHa Ecopark Adventures (Naturschutzgebiet) (2.6 Meilen)

Maya Adrenaline (2.7 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

7

Junior-Suite, 1 King-Bett und Schlafsofa, zum Garten hin

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 3

538 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

14

Deluxe-Doppelzimmer, 2 Queen-Betten, Poolblick, zum Garten hin

Zimmerdetails

2 Doppelbetten

Anzahl Schlafplätze 4

538 ft²

Klimaanlage

WLAN (kostenlos)

Eigenes Bad

15

Deluxe-Suite, 1 King-Bett und Schlafsofa, eingeschränkter Meerblick

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 4

645 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

18

Deluxe-Suite, 1 King-Bett und Schlafsofa, Terrasse, Meerseite

Zimmerdetails

1 Großes Doppelbett

und

1 Schlafsofa

Anzahl Schlafplätze 3

538 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Gästebewertungen zu Cielo Maya Beach Tulum

8.5

Sehr gut

Basierend auf 630 verifizierten Bewertungen

Wer übernachtet hier?

Paar

71%

Familie

15%

Gruppe

12%

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

In Bewertungen des Cielo Maya Beach Tulum loben Reisende das freundliche Personal und die ruhige, malerische Strandlage, weisen jedoch auf die abgelegene Lage mit einer sehr holprigen Zufahrtsstraße, einen felsigen oder von Seetang befallenen Strand und gelegentliche Probleme mit Strom, heißem Wasser oder der Klimaanlage hin.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

In Bewertungen des Cielo Maya Beach Tulum loben Reisende das freundliche Personal und die ruhige, malerische Strandlage, weisen jedoch auf die abgelegene Lage mit einer sehr holprigen Zufahrtsstraße, einen felsigen oder von Seetang befallenen Strand und gelegentliche Probleme mit Strom, heißem Wasser oder der Klimaanlage hin.

Viele schätzen die geräumigen, komfortablen Zimmer mit Meerblick sowie einfache Annehmlichkeiten wie kostenlose Kajaks, SUPs, Schnorchelausrüstung, einen kleinen Pool, Hängematten am Steg und optionale Massagen. Das Frühstück ist inbegriffen und wird oft genossen, aber das Essen im Restaurant wird von einigen als mittelmäßig oder teuer angesehen, und Trinkgelder oder zusätzliche Gebühren können unklar sein. Erwarten Sie einen entspannten, unaufgeregten Aufenthalt, der am besten für alle geeignet ist, die Wert auf Ruhe legen und nicht auf einfache Erreichbarkeit und Nachtleben angewiesen sind.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Strandhotel mit einem kleinen Pool, Hängematten am Steg sowie kostenlosen Kajaks, SUPs und Schnorchelausrüstung; Massage und Parkplätze stehen vor Ort zur Verfügung. In mehreren Bewertungen werden Stromausfälle und eine begrenzte Notstromversorgung erwähnt.

Ähnliche Gästebewertungen

10

Azadeh

1. Juni 2025

·

Aufenthalt am 3 Nächte

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.

10

William

15. Feb. 2025

·

Aufenthalt am 7 Nächte

Pro: Beautiful beach, quiet, secluded from busy downtown, staff was very accommodating, nice pool, offers activities, close to other hotels for food, not too far from attractions Con: poor water pressure, repairs needed, If you want to swim in the water, bring water shoes! The rocks underneath will hurt your feet. Also, take a taxi or rent a car from the airport. The shuttle is expensive. Overall, I would book this location again

Pro: Beautiful beach, quiet, secluded from busy downtown, staff was very accommodating, nice pool, offers activities, close to other hotels for food, not too far from attractions Con: poor water pressure, repairs needed, If you want to swim in the water, bring water shoes! The rocks underneath will hurt your feet. Also, take a taxi or rent a car from the airport. The shuttle is expensive. Overall, I would book this location again

10

Therese

15. Juni 2025

·

Aufenthalt am 2 Nächte

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

2

Patricia

10. Juni 2024

·

Aufenthalt am 3 Nächte

I would definitely avoid staying here if possible , the check in was great and fast they even walk you through the room , very clean . But our very first night electricity went out, I’m pregnant and the night felt the longest ever without the AC working. They had one tiny emergency compressor that worked for like an hour. The next day everything worked and we were forced to have the AC off so our water could work. Our last day it goes out again!!!! That means no water , no electricity no anything . Saw families leaving the second day in because of it and they offer literally nothing for it and blame it on being at the Bay Area and happens very often apparently.

I would definitely avoid staying here if possible , the check in was great and fast they even walk you through the room , very clean . But our very first night electricity went out, I’m pregnant and the night felt the longest ever without the AC working. They had one tiny emergency compressor that worked for like an hour. The next day everything worked and we were forced to have the AC off so our water could work. Our last day it goes out again!!!! That means no water , no electricity no anything . Saw families leaving the second day in because of it and they offer literally nothing for it and blame it on being at the Bay Area and happens very often apparently.

10

Stefan

9. Jan. 2023

·

Aufenthalt am 19.365 Nächte

- fantastic beach with a landing stage with hammocks to relax - free kayaking, standing paddling and snorkel gear - good wifi - nice rooms - good breakfast - Cenote 1 min away - friendly and helpful staff Only 2 things could be better: - 1 noise cancellation of rooms (always an issue in Mexico) - air conditioner positioned so that it is directed towards the bed (don’t like that). And ours did not seem to change much if we changed settings. Overall we loved it there and would come again.

- fantastic beach with a landing stage with hammocks to relax - free kayaking, standing paddling and snorkel gear - good wifi - nice rooms - good breakfast - Cenote 1 min away - friendly and helpful staff Only 2 things could be better: - 1 noise cancellation of rooms (always an issue in Mexico) - air conditioner positioned so that it is directed towards the bed (don’t like that). And ours did not seem to change much if we changed settings. Overall we loved it there and would come again.

10

Marie

14. Apr. 2022

·

Aufenthalt am 3 Nächte

Großartige ruhige Anlage, sehr schöne, luxuriös wirkende details, Frühstück und Massage am Strand:-) bestes Essen im Vergleich zu den hotels nebenan, idyllische cenote mit Süsswasser in fussnähe- tulum mit Taxi gut erreichbar, leiderviele Algen, aber man kann durch den Steg weiter draußen ins Meer 🌊 Schnorchel und Kanu uns subboard inbegriffen- nur ziemliche zugig, da alles offen, auch das Restaurant

Großartige ruhige Anlage, sehr schöne, luxuriös wirkende details, Frühstück und Massage am Strand:-) bestes Essen im Vergleich zu den hotels nebenan, idyllische cenote mit Süsswasser in fussnähe- tulum mit Taxi gut erreichbar, leiderviele Algen, aber man kann durch den Steg weiter draußen ins Meer 🌊 Schnorchel und Kanu uns subboard inbegriffen- nur ziemliche zugig, da alles offen, auch das Restaurant

10

Kim

15. Jan. 2026

·

Aufenthalt am 6 Nächte

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.

10

Meredith

6. Apr. 2025

·

Aufenthalt am 5 Nächte

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

10

Margarita

4. Juni 2024

·

Aufenthalt am 8 Nächte

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

10

Caitlin

26. Apr. 2024

·

Aufenthalt am 4 Nächte

The parking is right in front of the hotel, the pool is bigger than it looks and very nice and clean, the beach was calm and there are many seating options including hammocks on a beautiful dock, the rooms were very clean and comfortable with large bathrooms, water bottles were free, complimentary breakfast was excellent and you could order from many choices (hot food), plus staff were helpful and friendly. Beautiful location at a great price! Highly recommend. There are other hotels nearby where you can also walk to dinner if you wish to change your scenery at dinner or lunch. Also, this place was good for people looking to relax or families- not a party scene.

The parking is right in front of the hotel, the pool is bigger than it looks and very nice and clean, the beach was calm and there are many seating options including hammocks on a beautiful dock, the rooms were very clean and comfortable with large bathrooms, water bottles were free, complimentary breakfast was excellent and you could order from many choices (hot food), plus staff were helpful and friendly. Beautiful location at a great price! Highly recommend. There are other hotels nearby where you can also walk to dinner if you wish to change your scenery at dinner or lunch. Also, this place was good for people looking to relax or families- not a party scene.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Viele Gäste finden das Hotel und die Zimmer sehr sauber. Andere berichten über eine unregelmäßige Reinigung, fehlende Auffüllungen oder gelegentliche Probleme wie Schimmel oder nicht abgeholtes Geschirr.

Ähnliche Gästebewertungen

2

Johan

1. Jan. 2025

·

Aufenthalt am 2 Nächte

Läget vid stranden är väldigt bra. Ligger en bit utanför Tulum. Lugnt och stilla. Kvaliteten på boendet var undermålig. Slitet. Trasiga lakan. Trasiga handdukar. Kantstött och odiskade koppar. Servicen riktigt dålig. T ex så lägger de på egen dricks efter att man signerat. Maten undermålig. Att man betalar hutlösa priser som om det vore ett lyxhotell känns riktigt illa. Restaurangen ligger på baksidan av huset. Vill du äta på stranden lägger de på 25%.

Läget vid stranden är väldigt bra. Ligger en bit utanför Tulum. Lugnt och stilla. Kvaliteten på boendet var undermålig. Slitet. Trasiga lakan. Trasiga handdukar. Kantstött och odiskade koppar. Servicen riktigt dålig. T ex så lägger de på egen dricks efter att man signerat. Maten undermålig. Att man betalar hutlösa priser som om det vore ett lyxhotell känns riktigt illa. Restaurangen ligger på baksidan av huset. Vill du äta på stranden lägger de på 25%.

10

Roseanne S

17. Feb. 2025

·

Aufenthalt am 7 Nächte

The staff at Cielo Maya are so sweet and helpful. The property is beautiful, quiet, and clean. We thoroughly enjoyed our week there.

The staff at Cielo Maya are so sweet and helpful. The property is beautiful, quiet, and clean. We thoroughly enjoyed our week there.

6

Karen Alejandra

3. Juni 2025

·

Aufenthalt am 2 Nächte

No limpian adecuadamente las habitaciones. Los vasos de consumo del restaurante del hotel no los recogen, y si hay una envoltura de algo a un lado de un empaque, tampoco.

No limpian adecuadamente las habitaciones. Los vasos de consumo del restaurante del hotel no los recogen, y si hay una envoltura de algo a un lado de un empaque, tampoco.

4

Alicia

11. Juli 2024

·

Aufenthalt am 3 Nächte

The room was comfortable when everything was functioning, but it’s beautiful on a superficial level. If you pull back the curtains, there was mold. If you want to use the beautiful bathtub, it will take you more than an hour to fill with the trickle of water that comes from the spigot. Our stay immediately followed Hurricane Beryl, so I understand there were difficulties beyond their control, but I was disappointed that the staff didn’t inform us that they had no power or running water upon check in… not even mentioned. When I inquired, the answer was always “20 more minutes”, but the issue lasted 12 hours, well into my first night. We couldn’t shower, flush toilets, or enjoy the airconditioning, and it was uncomfortably hot. Finally, around midnight, power and running water were restored, but for the rest of the stay, power would go off intermittently for about 10 min at a time. It would have been wonderful to get a free beer or at least some transparency about the situation. The hotel is one mile down a VERY VERY bumpy dirt road, so the drive is not for the faint of heart. Do not stay here if you want to venture out often. I upgraded to an ocean view room. Thank goodness because the other rooms only had windows into the common area/ open lobby which would have been very hard for me. The food was good, but pricey. The best part about my stay was the complimentary breakfast. I will be choosing another hotel next time, most definitely.

The room was comfortable when everything was functioning, but it’s beautiful on a superficial level. If you pull back the curtains, there was mold. If you want to use the beautiful bathtub, it will take you more than an hour to fill with the trickle of water that comes from the spigot. Our stay immediately followed Hurricane Beryl, so I understand there were difficulties beyond their control, but I was disappointed that the staff didn’t inform us that they had no power or running water upon check in… not even mentioned. When I inquired, the answer was always “20 more minutes”, but the issue lasted 12 hours, well into my first night. We couldn’t shower, flush toilets, or enjoy the airconditioning, and it was uncomfortably hot. Finally, around midnight, power and running water were restored, but for the rest of the stay, power would go off intermittently for about 10 min at a time. It would have been wonderful to get a free beer or at least some transparency about the situation. The hotel is one mile down a VERY VERY bumpy dirt road, so the drive is not for the faint of heart. Do not stay here if you want to venture out often. I upgraded to an ocean view room. Thank goodness because the other rooms only had windows into the common area/ open lobby which would have been very hard for me. The food was good, but pricey. The best part about my stay was the complimentary breakfast. I will be choosing another hotel next time, most definitely.

10

Taylor

25. Jan. 2024

·

Aufenthalt am 7 Nächte

Hotel Cielo Maya had welcoming staff which made our experience very enjoyable throughout our week long stay. The property including our room, beach, parking, restaurant, bar and guest areas were always spotless. There was no issues with water supply. We had a/c in our room, a small fridge and clean drinking water and coffee every day. The breakfast menu was delicious and there was a handful of other places to dine within walking distance. The beach was very private and clean in the hotel area, we walked 6 KM to the tip of the ruins and 4KM the other way to the end of the following bay when we wanted a change of scenery. There was also kayaks that we were able to use at no charge each morning to go snorkeling. We saw many fish and a few rays as well. The hotel was quiet at night and we had great sleeps in the comfy bed. I would recommend staying here and would stay again in the future!

Hotel Cielo Maya had welcoming staff which made our experience very enjoyable throughout our week long stay. The property including our room, beach, parking, restaurant, bar and guest areas were always spotless. There was no issues with water supply. We had a/c in our room, a small fridge and clean drinking water and coffee every day. The breakfast menu was delicious and there was a handful of other places to dine within walking distance. The beach was very private and clean in the hotel area, we walked 6 KM to the tip of the ruins and 4KM the other way to the end of the following bay when we wanted a change of scenery. There was also kayaks that we were able to use at no charge each morning to go snorkeling. We saw many fish and a few rays as well. The hotel was quiet at night and we had great sleeps in the comfy bed. I would recommend staying here and would stay again in the future!

6

Michael

2. Jan. 2025

·

Aufenthalt am 2 Nächte

Sauber war es. Aber das Zimmer wird nur alle 2 tage geputzt und es wird auch nicht vorangekündigt. die Überraschung kommt am Abend bim retour kommen vom Tagesausflug. Scheinbar ist der service nicht im preis des Frühstücks inkl. Das sollte man noch nachprüfen. Es gibt keine Heisse Schokolade zum Auswahl und ausser The oder Filter Kaffe muss man zusätzlich bezahlen. wir mussten beim ein und Aus-checken die Gepäck selber tragen. obwohl die Transaktion mit der American express durchlief, aber die Front Desk Mitarbeiterin weder gefragt noch Aussage gemacht hatte über welcher Art von Kredit Karten akzeptieren werden und aber auch weil es ausdrücklich auf dem zahl-Gerate drauf bezeichnet war dass mit der Amexco bezahlte. Aber sobald sie es gemerkt hatte, kam die Aussage das diese Karte nicht akzeptiert wird. Es gab einen 20 Minutigen hin und her, weil die Bezahlung erfolgreich war. als wir am Strand waren, nach 2 stunden kam sie mit der annullierte Transaktion und verlangte entweder Visa oder Master. ich fand dies eine Schweinerei. Zum Gluck hatte meine Freundin eine Visa. Das Hotel Personal braucht von oben bis unten eine richtige Gastfreundschaftliche Ausbildung. Es ist wirklich schade weil die Location Sehr geehrte Damen und Herren schon ist

Sauber war es. Aber das Zimmer wird nur alle 2 tage geputzt und es wird auch nicht vorangekündigt. die Überraschung kommt am Abend bim retour kommen vom Tagesausflug. Scheinbar ist der service nicht im preis des Frühstücks inkl. Das sollte man noch nachprüfen. Es gibt keine Heisse Schokolade zum Auswahl und ausser The oder Filter Kaffe muss man zusätzlich bezahlen. wir mussten beim ein und Aus-checken die Gepäck selber tragen. obwohl die Transaktion mit der American express durchlief, aber die Front Desk Mitarbeiterin weder gefragt noch Aussage gemacht hatte über welcher Art von Kredit Karten akzeptieren werden und aber auch weil es ausdrücklich auf dem zahl-Gerate drauf bezeichnet war dass mit der Amexco bezahlte. Aber sobald sie es gemerkt hatte, kam die Aussage das diese Karte nicht akzeptiert wird. Es gab einen 20 Minutigen hin und her, weil die Bezahlung erfolgreich war. als wir am Strand waren, nach 2 stunden kam sie mit der annullierte Transaktion und verlangte entweder Visa oder Master. ich fand dies eine Schweinerei. Zum Gluck hatte meine Freundin eine Visa. Das Hotel Personal braucht von oben bis unten eine richtige Gastfreundschaftliche Ausbildung. Es ist wirklich schade weil die Location Sehr geehrte Damen und Herren schon ist

10

Margarita

4. Juni 2024

·

Aufenthalt am 8 Nächte

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

10

Kim

20. Jan. 2026

·

Aufenthalt am 1 Nacht

The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.

The hotel is very clean. The room is very clean. Each room has a champagne, coffee maker, and refrigerator. Beach towels are provided in the room as well.

6

Pauline

20. Nov. 2024

·

We got a great price and I quickly learnt that Tulum isn’t for the economically challenged. When the taxi turn into the road I was shocked by the massive holes created by the rain. Would should have been a 5min drive turned into 20mins. Obviously the hotel has no control over the weather, but communication could have avoided the surprise as well as being prepared for the nausea that came with the bumpy ride. Our first morning was glorious with the sunrise over the beautiful beach. Most of the staff were pleasant but the cleaning was merely a suggestion from their staff. They didn’t change the sheets, the bathroom wasn’t cleaned and the day before my departure, they didn’t even bother to put a pillowcase. Quite an executive decision! Maybe they knew something I didn’t. Overall I felt safe and the sound of the waves crashing into my sleep made it a decent stay.

We got a great price and I quickly learnt that Tulum isn’t for the economically challenged. When the taxi turn into the road I was shocked by the massive holes created by the rain. Would should have been a 5min drive turned into 20mins. Obviously the hotel has no control over the weather, but communication could have avoided the surprise as well as being prepared for the nausea that came with the bumpy ride. Our first morning was glorious with the sunrise over the beautiful beach. Most of the staff were pleasant but the cleaning was merely a suggestion from their staff. They didn’t change the sheets, the bathroom wasn’t cleaned and the day before my departure, they didn’t even bother to put a pillowcase. Quite an executive decision! Maybe they knew something I didn’t. Overall I felt safe and the sound of the waves crashing into my sleep made it a decent stay.

10

ERIKA

12. Apr. 2024

·

Aufenthalt am 4 Nächte

Clean

Clean

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Zimmer

Die Zimmer sind in der Regel geräumig und komfortabel mit Meerblick; einige wirken etwas veraltet. Wiederholt wird auf eine uneinheitliche Warmwasserversorgung, einen niedrigen Wasserdruck und die Leistung der Klimaanlage hingewiesen.

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10

Dawn

6. Sept. 2025

·

Aufenthalt am 3 Nächte

We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.

We absolutely loved the hotel! You walk up the entrance of the hotel and it's open to the ocean, great breeze coming off the water, beautiful hotel! Great staff, very, very comfortable king sized bed. Slept very well! Very quaint hotel that was close to a couple of restaurants, which were phenomenal. We will definitely be back.

10

Jason

14. März 2025

·

Aufenthalt am 4 Nächte

The staff were friendly and helpful! I would definitely stay here again. My only complaint is the AC. It only started working on our last night there but the rest of the time it was very muggy on our room. This place is very quiet and away from the main town which was nice. The restaurant food was delicious and the wait staff were awesome!

The staff were friendly and helpful! I would definitely stay here again. My only complaint is the AC. It only started working on our last night there but the rest of the time it was very muggy on our room. This place is very quiet and away from the main town which was nice. The restaurant food was delicious and the wait staff were awesome!

10

Katia

12. Apr. 2025

·

Aufenthalt am 2 Nächte

The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.

The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.

10

Xia

13. März 2025

·

Aufenthalt am 3 Nächte

The room is big and comfortable. The included breakfast was super delicious. The room has “garden view” when I booked it. But you could see the beach and ocean from the room. The hotel also provides the kayak and paddle. boards. All staffs there are polite, friendly and helpful. If you go to Tulum, stay in this nice hotel.

The room is big and comfortable. The included breakfast was super delicious. The room has “garden view” when I booked it. But you could see the beach and ocean from the room. The hotel also provides the kayak and paddle. boards. All staffs there are polite, friendly and helpful. If you go to Tulum, stay in this nice hotel.

8

Ludmila

12. Mai 2025

·

Aufenthalt am 2 Nächte

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.

4

Sohrat

7. Juni 2025

·

Aufenthalt am 3 Nächte

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

4

Jennifer

15. Feb. 2026

·

Aufenthalt am 7 Nächte

Air conditioner was broken fixed on Tues. but was not fixed had to come back Thursday, still did not functioning properly could not turn up or down or on or off. Breakfast very limited and nothing great. No juice included. Beach small but nice. But ocean water Dark and seagasum seaweed. Love love love Mexico have been coming here for vacations for 40 years, but not so much this hotel. This is not a 9 star place!!! Must have a car!

Air conditioner was broken fixed on Tues. but was not fixed had to come back Thursday, still did not functioning properly could not turn up or down or on or off. Breakfast very limited and nothing great. No juice included. Beach small but nice. But ocean water Dark and seagasum seaweed. Love love love Mexico have been coming here for vacations for 40 years, but not so much this hotel. This is not a 9 star place!!! Must have a car!

4

Lin

27. Mai 2024

·

Aufenthalt am 4 Nächte

The sheets were never changed, there was no hot water or water pressure. The area is very secluded and you need a car to get anywhere. Floor was never swept either. The food was also mediocre.

The sheets were never changed, there was no hot water or water pressure. The area is very secluded and you need a car to get anywhere. Floor was never swept either. The food was also mediocre.

10

Abhijitsinh

6. März 2025

·

Aufenthalt am 1 Nacht

Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view

Great lavish rooms with ocean front, private beach area for guest which gives utmost privacy. Beautifully maintained rooms and spectacular ambiance of hotel with ocea view

10

Meredith

6. Apr. 2025

·

Aufenthalt am 5 Nächte

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

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Dienstleistung

Der Service wird durchweg als freundlich, hilfsbereit und zuvorkommend beschrieben. Einige bemängeln langsamen Restaurant-Service, unklare Trinkgeld-/Währungspraktiken sowie begrenzte Kommunikation oder Unterstützung bei Ausfällen.

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2

Kalona

23. Mai 2024

·

Aufenthalt am 8 Nächte

The front desk staff were friendly and did their best to help us but unfortunately it was the owner that was unwilling to provide quality customer service. We booked 8 days at this hotel to join up with family that we had not seen for years. As a Covid nurse, we were more than overdue for a vacation. Within 24 hrs of our arrival, the hotel had lost power and electricity. This problem continued for a majority of the next 2 days. After 2 days, we had to throw in the towel, with family coming from New York, we needed and deserved to have the benefits we had paid for, including flushing toilets, Air conditioning and even lights. We asked for a refund for the remaining 6 nights so that we could relocate to another hotel. The manager asked the owner and Expedia asked as well. The owner refused. We were forced to pay for 8 nights although we only stayed 6, then we had to pay twice that amount to book another hotel on short notice, then also pay a horrendously amount to relocate to another hotel. Our family members flew in 2 days after us and arrived exhausted to a hotel that had no power and we scrambled to book a new lodging. The owner who was off on his own vacation was not sympathetic not helpful. I am certain he would expect better care if his family had been in our position. All in all this vacation cost 3 times what we had budgeted and was filled with stress. What a disappointment!

The front desk staff were friendly and did their best to help us but unfortunately it was the owner that was unwilling to provide quality customer service. We booked 8 days at this hotel to join up with family that we had not seen for years. As a Covid nurse, we were more than overdue for a vacation. Within 24 hrs of our arrival, the hotel had lost power and electricity. This problem continued for a majority of the next 2 days. After 2 days, we had to throw in the towel, with family coming from New York, we needed and deserved to have the benefits we had paid for, including flushing toilets, Air conditioning and even lights. We asked for a refund for the remaining 6 nights so that we could relocate to another hotel. The manager asked the owner and Expedia asked as well. The owner refused. We were forced to pay for 8 nights although we only stayed 6, then we had to pay twice that amount to book another hotel on short notice, then also pay a horrendously amount to relocate to another hotel. Our family members flew in 2 days after us and arrived exhausted to a hotel that had no power and we scrambled to book a new lodging. The owner who was off on his own vacation was not sympathetic not helpful. I am certain he would expect better care if his family had been in our position. All in all this vacation cost 3 times what we had budgeted and was filled with stress. What a disappointment!

2

Johan

1. Jan. 2025

·

Aufenthalt am 2 Nächte

Läget vid stranden är väldigt bra. Ligger en bit utanför Tulum. Lugnt och stilla. Kvaliteten på boendet var undermålig. Slitet. Trasiga lakan. Trasiga handdukar. Kantstött och odiskade koppar. Servicen riktigt dålig. T ex så lägger de på egen dricks efter att man signerat. Maten undermålig. Att man betalar hutlösa priser som om det vore ett lyxhotell känns riktigt illa. Restaurangen ligger på baksidan av huset. Vill du äta på stranden lägger de på 25%.

Läget vid stranden är väldigt bra. Ligger en bit utanför Tulum. Lugnt och stilla. Kvaliteten på boendet var undermålig. Slitet. Trasiga lakan. Trasiga handdukar. Kantstött och odiskade koppar. Servicen riktigt dålig. T ex så lägger de på egen dricks efter att man signerat. Maten undermålig. Att man betalar hutlösa priser som om det vore ett lyxhotell känns riktigt illa. Restaurangen ligger på baksidan av huset. Vill du äta på stranden lägger de på 25%.

10

Roxanne

7. März 2025

·

Aufenthalt am 3 Nächte

staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient.

staff was so attentive and kind! breakfast included was great - lots of food options and the restaurant/bar on site is convenient.

10

Donny

12. Jan. 2025

·

Aufenthalt am 9 Nächte

Fantastic strip if you want to be close to Tulum but far enough away to be quiet! Staff is absolute ace! Candy at the desk is awesome as is Juan our waiter. I cant wait to return! Rental car will go a long way to help avoid taxis. The cenote within walking distance was great. There are like 5 restaurants all within walking distance and each were nice if you dont rent a car

Fantastic strip if you want to be close to Tulum but far enough away to be quiet! Staff is absolute ace! Candy at the desk is awesome as is Juan our waiter. I cant wait to return! Rental car will go a long way to help avoid taxis. The cenote within walking distance was great. There are like 5 restaurants all within walking distance and each were nice if you dont rent a car

6

Alfredo

12. Juni 2024

·

Aufenthalt am 3 Nächte

There was no transparency with currency exchange. Their pricing for meals and drinks I personally thought was too high.

There was no transparency with currency exchange. Their pricing for meals and drinks I personally thought was too high.

8

Gustavo

2. Okt. 2025

·

Aufenthalt am 4 Nächte

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

My wife and I , we love this place , great service 100% recommend , easy to rent a car thank you very much for everything

2

David

13. März 2023

·

Aufenthalt am 9 Nächte

No security, not even a gate. The pool advertised didn’t look appealing at all. It was right in the lobby and looked more like a water feature not meant for people to swim in. Wifi was terrible, on and off. The door was difficult to open and had to wiggle the handle just to open it, had to ask the reception open door for us twice.First night of stay, power went out,no action at all.We talked to reception but he just started speaking Spanish and we couldn’t understand him.The next day,we talked to one of their guests outside and they said the power went out four times already in just a week.We ended up looking for a different place as we want a decent place to stay where we can relax and not worry about having no power anytime of the day.Ended up spending more money and wasting time looking for another place. We feel like we got misled as to what the actual accommodation was like.

No security, not even a gate. The pool advertised didn’t look appealing at all. It was right in the lobby and looked more like a water feature not meant for people to swim in. Wifi was terrible, on and off. The door was difficult to open and had to wiggle the handle just to open it, had to ask the reception open door for us twice.First night of stay, power went out,no action at all.We talked to reception but he just started speaking Spanish and we couldn’t understand him.The next day,we talked to one of their guests outside and they said the power went out four times already in just a week.We ended up looking for a different place as we want a decent place to stay where we can relax and not worry about having no power anytime of the day.Ended up spending more money and wasting time looking for another place. We feel like we got misled as to what the actual accommodation was like.

4

Sohrat

7. Juni 2025

·

Aufenthalt am 3 Nächte

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

10

Arianna

18. Mai 2025

·

Aufenthalt am 7 Nächte

The staff were very helpful and attentive. The room was just right. Breakfast included made the start of the day easier. Water and beach area was quiet and secluded; sometimes difficult to find on the Riviera Maya these days as the area has been somewhat overdeveloped. You will want a car to comfortably navigate seeing the sights as staying only at the hotel or walking around would be a little limiting for stays lasting more than a weekend (taxis available at the end of the street. pricing we heard was a little more than you might think). Hotel restaurant doesn’t compete with neighborhood restaurants, buts that’s ok as you can easily walk down the street to eat at some very good and interesting spots. Safety is very good, the road has a full time guard station who checks in every person. Definitely worth paying a visit and enjoying. If you’re a beach person, the water in this area can be a little challenging with waves, current, rocks, and the continuing presence of sargasm, but that didn’t negatively impact the overall visit for us, as we enjoyed the beach anyway.

The staff were very helpful and attentive. The room was just right. Breakfast included made the start of the day easier. Water and beach area was quiet and secluded; sometimes difficult to find on the Riviera Maya these days as the area has been somewhat overdeveloped. You will want a car to comfortably navigate seeing the sights as staying only at the hotel or walking around would be a little limiting for stays lasting more than a weekend (taxis available at the end of the street. pricing we heard was a little more than you might think). Hotel restaurant doesn’t compete with neighborhood restaurants, buts that’s ok as you can easily walk down the street to eat at some very good and interesting spots. Safety is very good, the road has a full time guard station who checks in every person. Definitely worth paying a visit and enjoying. If you’re a beach person, the water in this area can be a little challenging with waves, current, rocks, and the continuing presence of sargasm, but that didn’t negatively impact the overall visit for us, as we enjoyed the beach anyway.

10

Jerome

12. Apr. 2025

·

Aufenthalt am 13 Nächte

A great stay. Staff were excellent. Isaac was especially helpful

A great stay. Staff were excellent. Isaac was especially helpful

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Standort

Abgelegene Strandlage nördlich der Stadt in der Nähe von Casa Cenote und gut für Tagesausflüge gelegen; viele fühlen sich sicher. Die Zufahrt erfolgt über eine lange, sehr holprige Schotterstraße, Taxis sind teuer und ein Auto wird oft empfohlen.

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10

Donny

12. Jan. 2025

·

Aufenthalt am 9 Nächte

Fantastic strip if you want to be close to Tulum but far enough away to be quiet! Staff is absolute ace! Candy at the desk is awesome as is Juan our waiter. I cant wait to return! Rental car will go a long way to help avoid taxis. The cenote within walking distance was great. There are like 5 restaurants all within walking distance and each were nice if you dont rent a car

Fantastic strip if you want to be close to Tulum but far enough away to be quiet! Staff is absolute ace! Candy at the desk is awesome as is Juan our waiter. I cant wait to return! Rental car will go a long way to help avoid taxis. The cenote within walking distance was great. There are like 5 restaurants all within walking distance and each were nice if you dont rent a car

8

Ludmila

12. Mai 2025

·

Aufenthalt am 2 Nächte

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.

10

Maisam

16. Juni 2025

·

Aufenthalt am 2 Nächte

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.

10

Antonio

15. Feb. 2024

·

Aufenthalt am 2 Nächte

A bit far from town centre but easy access by car or taxi .

A bit far from town centre but easy access by car or taxi .

10

Pedro

26. Okt. 2024

·

Aufenthalt am 2 Nächte

The dirt road that takes you to the hotel is really really really bad .. lots of potholes

The dirt road that takes you to the hotel is really really really bad .. lots of potholes

10

Kevin

29. Aug. 2023

·

Aufenthalt am 4 Nächte

If you want to be right along the water and don't care about being away from the town center, this is the perfect place. If you want to be walking distance or a 5 min drive from everything in town, pick somewhere else because it is off the main road about 15 min away. I thoroughly enjoyed my stay because I mainly wanted to relax and chill out.

If you want to be right along the water and don't care about being away from the town center, this is the perfect place. If you want to be walking distance or a 5 min drive from everything in town, pick somewhere else because it is off the main road about 15 min away. I thoroughly enjoyed my stay because I mainly wanted to relax and chill out.

6

Olga

8. Jan. 2025

·

Aufenthalt am 5 Nächte

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

10

Kim

15. Jan. 2026

·

Aufenthalt am 6 Nächte

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.

The hotel is great. People are extremely nice. The area is very safe as we have our rented car as well. The only issue is that there are a lot of speed bumps on the road to the hotel. If you rent a car, make sure it's not a low car. The road is very dark, so it's not advised to walk at night without a flashlight. A car is recommended if you stay here. Breakfast is included but it's a la carte, so it's not all you can eat. Food is clean and well prepared. Plenty of places to sit and relax. We love the hammocks at the pier. The pool is very small and too cold, so we didn't use it. Overall, we like the place a lot.

10

Margarita

4. Juni 2024

·

Aufenthalt am 8 Nächte

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

Beautiful beachfront location. The staff was very helpful and attentive. The room is big and bed is comfortable . The cleaning staff was very helpful. The breakfast had plenty of choices and all of it was delicious. There is a small convenience store about a 2 min walk from the hotel. They do not sell alcohol, just an FYI . There are different restaurants near by inside the hotels which are open to the public. If you are wanting to go into town I suggest you rent a car or a taxi. There is a Cenote about a 3 minute walk from the hotel. The hotel location was clean and very quiet at night. Everyone at the hotel provided excellent customer service.

10

Boris

28. Nov. 2024

·

Aufenthalt am 3 Nächte

The road to the hotel from the main road was in bad condition and really bumpy

The road to the hotel from the main road was in bad condition and really bumpy

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Gastronomie

Das inbegriffene Frühstück wird häufig gelobt, mit zubereiteten Optionen. Das Feedback zum Restaurant ist gemischt – für einige schmackhaft, für andere mittelmäßig oder teuer – mit mehreren Berichten über obligatorische oder unklare Trinkgelder und zusätzliche Gebühren.

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8

Charlotte

18. Feb. 2025

·

Aufenthalt am 3 Nächte

Skønt og lækkert hotel på stranden. Dejlig suite ved havet med havudsigt og egen balkon. Dejlig lille strand. Maden smagte dejligt. Og super morgenmad efter eget valg i prisen. De er lige lovligt aggressive med at få drikkepenge. Men tre skønne dage

Skønt og lækkert hotel på stranden. Dejlig suite ved havet med havudsigt og egen balkon. Dejlig lille strand. Maden smagte dejligt. Og super morgenmad efter eget valg i prisen. De er lige lovligt aggressive med at få drikkepenge. Men tre skønne dage

10

Matthew

18. Nov. 2023

·

Aufenthalt am 1 Nacht

Room was clean breakfast was good ! The road to get there sux

Room was clean breakfast was good ! The road to get there sux

8

Ivan

29. Jan. 2025

·

Aufenthalt am 1 Nacht

Rooms and view are nice but restaurant is a bit pricey and there is nothing around the area beach is rocky

Rooms and view are nice but restaurant is a bit pricey and there is nothing around the area beach is rocky

10

Therese

15. Juni 2025

·

Aufenthalt am 2 Nächte

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.

10

john

21. Feb. 2025

·

Aufenthalt am 4 Nächte

We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful.

We really enjoyed our stay at Cielo Maya. Great breakfasts and really excellent service in the restaurant at all times. Front desk was very friendly and helpful.

4

Christopher Joseph

31. März 2025

·

Aufenthalt am 4 Nächte

Breakfast was very good. But extra for oranfe juice and chicken was extra. Room AC was very loud but it worked good. Great sea view. The beach was horrible. No place to walk. The whole front was packed with seawee.. steps foe pier to the water which was very slippery. The front desk staff was excellent. We felt safe throughtout the area. Overall Tulum wasnt as good as i thought. Would never come back

Breakfast was very good. But extra for oranfe juice and chicken was extra. Room AC was very loud but it worked good. Great sea view. The beach was horrible. No place to walk. The whole front was packed with seawee.. steps foe pier to the water which was very slippery. The front desk staff was excellent. We felt safe throughtout the area. Overall Tulum wasnt as good as i thought. Would never come back

8

Michaela Dawn

13. Mai 2025

·

Aufenthalt am 7 Nächte

Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.

Had a lovely stay! The staff were very helpful and kind. The food was mediocre but there are a few restaurants a few steps away to try as well.

4

Sohrat

7. Juni 2025

·

Aufenthalt am 3 Nächte

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

While the hotel advertises free breakfast, the waiter at the restaurant imposes a 15% mandatory tip on the menu price of the breakfast items which are already unreasonably high. Our room also did not have hot water and when I brought it up to the staff members, they said to let the water run for 15 minutes. We’ve tried to do that and still failed to get hot water.

4

Fatima Gonzalez

25. Sept. 2025

·

Aufenthalt am 4 Nächte

La habitación muy cómoda, sin embargo había demasiado sargazo y el desayuno era muy malo

La habitación muy cómoda, sin embargo había demasiado sargazo y el desayuno era muy malo

10

Meredith

6. Apr. 2025

·

Aufenthalt am 5 Nächte

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

We had a great stay at Cielo Maya. Located right on the beach with a pier and some hammocks. Also has a pool and some swinging chairs. Breakfast was included and great considering all the options. Rooms are a little dated without any USB ports but otherwise clean and very comfortable for the price. We were also able to rent a car directly from the hotel which was a great benefit and helped us a lot with day trips to other Mayan ruins and a beautiful lagoon. Highly recommend if you’re looking for a great stay on a reasonable budget.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

6

Olga

8. Jan. 2025

·

Aufenthalt am 5 Nächte

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

Das Hotel befindet sich ziemlich weit von Tulum und es wird kein Shuttlebus oder weitere Transport Mitteln in die Stadt zu kommen, nur Taxi, das total überteuert ist. Es ist sehr unpraktisch und ärgerlich. Daher würde ich dieses Hotel nicht empfehlen und für das Geld einen nähe zur Stadt suchen.

6

Michael

2. Jan. 2025

·

Aufenthalt am 2 Nächte

Sauber war es. Aber das Zimmer wird nur alle 2 tage geputzt und es wird auch nicht vorangekündigt. die Überraschung kommt am Abend bim retour kommen vom Tagesausflug. Scheinbar ist der service nicht im preis des Frühstücks inkl. Das sollte man noch nachprüfen. Es gibt keine Heisse Schokolade zum Auswahl und ausser The oder Filter Kaffe muss man zusätzlich bezahlen. wir mussten beim ein und Aus-checken die Gepäck selber tragen. obwohl die Transaktion mit der American express durchlief, aber die Front Desk Mitarbeiterin weder gefragt noch Aussage gemacht hatte über welcher Art von Kredit Karten akzeptieren werden und aber auch weil es ausdrücklich auf dem zahl-Gerate drauf bezeichnet war dass mit der Amexco bezahlte. Aber sobald sie es gemerkt hatte, kam die Aussage das diese Karte nicht akzeptiert wird. Es gab einen 20 Minutigen hin und her, weil die Bezahlung erfolgreich war. als wir am Strand waren, nach 2 stunden kam sie mit der annullierte Transaktion und verlangte entweder Visa oder Master. ich fand dies eine Schweinerei. Zum Gluck hatte meine Freundin eine Visa. Das Hotel Personal braucht von oben bis unten eine richtige Gastfreundschaftliche Ausbildung. Es ist wirklich schade weil die Location Sehr geehrte Damen und Herren schon ist

Sauber war es. Aber das Zimmer wird nur alle 2 tage geputzt und es wird auch nicht vorangekündigt. die Überraschung kommt am Abend bim retour kommen vom Tagesausflug. Scheinbar ist der service nicht im preis des Frühstücks inkl. Das sollte man noch nachprüfen. Es gibt keine Heisse Schokolade zum Auswahl und ausser The oder Filter Kaffe muss man zusätzlich bezahlen. wir mussten beim ein und Aus-checken die Gepäck selber tragen. obwohl die Transaktion mit der American express durchlief, aber die Front Desk Mitarbeiterin weder gefragt noch Aussage gemacht hatte über welcher Art von Kredit Karten akzeptieren werden und aber auch weil es ausdrücklich auf dem zahl-Gerate drauf bezeichnet war dass mit der Amexco bezahlte. Aber sobald sie es gemerkt hatte, kam die Aussage das diese Karte nicht akzeptiert wird. Es gab einen 20 Minutigen hin und her, weil die Bezahlung erfolgreich war. als wir am Strand waren, nach 2 stunden kam sie mit der annullierte Transaktion und verlangte entweder Visa oder Master. ich fand dies eine Schweinerei. Zum Gluck hatte meine Freundin eine Visa. Das Hotel Personal braucht von oben bis unten eine richtige Gastfreundschaftliche Ausbildung. Es ist wirklich schade weil die Location Sehr geehrte Damen und Herren schon ist

10

Marie

14. Apr. 2022

·

Aufenthalt am 3 Nächte

Großartige ruhige Anlage, sehr schöne, luxuriös wirkende details, Frühstück und Massage am Strand:-) bestes Essen im Vergleich zu den hotels nebenan, idyllische cenote mit Süsswasser in fussnähe- tulum mit Taxi gut erreichbar, leiderviele Algen, aber man kann durch den Steg weiter draußen ins Meer 🌊 Schnorchel und Kanu uns subboard inbegriffen- nur ziemliche zugig, da alles offen, auch das Restaurant

Großartige ruhige Anlage, sehr schöne, luxuriös wirkende details, Frühstück und Massage am Strand:-) bestes Essen im Vergleich zu den hotels nebenan, idyllische cenote mit Süsswasser in fussnähe- tulum mit Taxi gut erreichbar, leiderviele Algen, aber man kann durch den Steg weiter draußen ins Meer 🌊 Schnorchel und Kanu uns subboard inbegriffen- nur ziemliche zugig, da alles offen, auch das Restaurant

10

Julia

vor 2 Wochen

·

Aufenthalt am 1 Nacht

Recomiendo este Hotel 100% La Gerente es una excelente persona, el lugar esta super limpio y todo el personal es amable y profesional,

Recomiendo este Hotel 100% La Gerente es una excelente persona, el lugar esta super limpio y todo el personal es amable y profesional,

10

maria

vor 3 Wochen

·

Aufenthalt am 1 Nacht

Todo excelente el hotel muy bonito y cómodo, buen servicio.

Todo excelente el hotel muy bonito y cómodo, buen servicio.

Richtlinien der Unterkunft

Check-in-Anleitungen

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 21:00

Vor 12:00

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Sofortige KI-Antworten basieren auf den Informationen des Hotels.

Preise für kommende Reisedaten

September 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $60	19 $60
20 $64	21 $64	22 $64	23 $59	24 $64	25 $62	26 $61
27 $62	28 $61	29 $64	30 $64

Oktober 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten und Bargeld.
Bargeldlose Transaktionen sind verfügbar
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher and einem Rauchmelder ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Für Massageanwendungen sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Bis zu 2 Kinder bis zu 12 Jahren können im Zimmer der Eltern oder Erziehungsberechtigten kostenlos übernachten, wenn keine zusätzlichen Bettwaren angefordert werden.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.
Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
Kontaktloser Check-out ist verfügbar.

Gebühr für den Flughafentransfer: 140 USD pro Fahrzeug (Einzelfahrkarte)

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.