Ibis Melaka

Ibis in Malacca is located close to old town. But the property shows it's age. A pool area is much smaller, then pictures suggest and the rest of outdoor space is mostly concrete. The breakfast buffet was average. But for one night it was OK.

Posizione ottima a pochi passi dal centro . Personale purtroppo molto disorganizzato il nostro check in è stato un incubo , se non avessi chiesto io dopo l’orario stsbilito se la camera fosse pronta credo che sarei ancora qui ad aspettare… camera essenziale molto umida . Colazione normale . Piscina bella , i bambini si sono molto divertiti .

Only hotel on our trip where no-one offered to help us with our backpacks,rooms a little dark and the pool had stones in it and looked a little murky,excellent location in little india overall average would probably look elsewhere if visiting,

Overall, a good choice for a Melaka stay. 2-3 nights is the ideal amount of time to see Melaka. Ibis Melaka (Room 351): PROS: 1. Modern, upgraded room; 2. Blackout curtains allow for a dark room and ideal sleep, but bring some black tape to cover the red LED light coming from the television; 3. Bed is very comfortable with nice mattress and soft, comfortable linens; 4. On-site restaurant and bar are useful and convenient; 5. Available outlets/powerpoints near the bed/nightstands; 6. In-room mini-fridge & coffee maker; 7. Hot water available at bathroom sink; 8. Plenty of areas to place/store items; 9. Ideal location to walk easily to the sightseeing and tourist areas of Melaka; 10. Guardian health store and pharmacy/chemist located directly across the street; 11. Full-length mirror in-room; 12. In-room comfortable couch with footrest; 13. Very quiet at night. Good for sleeping! 14. Good security: cameras everywhere, guard positioned outside, and room keycards only give access to room floor; 15. Nice swimming pool with fountains and kid slide. CONS: 1. The staff here, while helpful, seem very serious and rarely smile. They are not very friendly and outgoing, which is unusual for the hospitality business.

Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.

A no-frills hotel within walking distance to Jalan Bunga Raya. Easy parking at the back of the hotel. Rooms are cosy and practical. Basic essentials are provided.

The only good thing about this hotel is its proximity to Jonker Walk & night market. Less than 10 min walk. Housekeeping did not clean the rooms despite requests. 1 of our 2 rooms had a mild sewage smell and the other room smelt of cheap perfume. Parking is in an open air carpark behind the hotel. There is no gantry and I did not see any security guard post nearby. Food at restaurant was passable but tonnes of better options near hotel.

Overall, it’s acceptable, except that the air conditioning in the lobby isn’t always turned on. The lounge has no air conditioning at all, and the gym’s air conditioning is switched off when no one is using it. Walking into the gym feels like stepping into an oven—so stuffy that it’s impossible to work out. I really don’t understand why they have to save on electricity like this.

The floor feels sticky. Bar fridge and safe deposit box were spoilt. The shower screen door could not close. They give only 1 room card, second card available upon request and requires a RM$20 deposit. The tiles in the car park pop up and hit my car when I was driving out. Sadly, the hotel feels poorly maintained. The service of the cleaning crew is good as they helped to call maintenance to replace the fridge and repair the safe deposit box quickly.

Car parking to have some shade

訂了3晚，在第一晚入住時就聞到煙味，甚至在半夜4點左右時因有房客抽菸而警響大作，5點又再次警響一次，嚴重影響睡眠！下次不會再考慮住這了。

Good value for money & close to the sites… Good breakfast. Very clean rooms

The only good thing about this hotel is its proximity to Jonker Walk & night market. Less than 10 min walk. Housekeeping did not clean the rooms despite requests. 1 of our 2 rooms had a mild sewage smell and the other room smelt of cheap perfume. Parking is in an open air carpark behind the hotel. There is no gantry and I did not see any security guard post nearby. Food at restaurant was passable but tonnes of better options near hotel.

Fast check-in/check-out. The room was nice and clean. Breakfast spread was a bit modest but sufficient for a quick bite in the morning. Within walking distance of tourist attractions.

Great location! Unfortunatly, the room was dirty, with dirty linen and hair all over the bed.

The entire room is fill with cigarette smell and the odour is very strong even stated very clearly it is a non-smoking room. When I joined dinner with my friend, everyone was surprised I smell of cigarette. I didn't ask for room change as it was late and I just want to sleep and get over it. So please take note.

The floor feels sticky. Bar fridge and safe deposit box were spoilt. The shower screen door could not close. They give only 1 room card, second card available upon request and requires a RM$20 deposit. The tiles in the car park pop up and hit my car when I was driving out. Sadly, the hotel feels poorly maintained. The service of the cleaning crew is good as they helped to call maintenance to replace the fridge and repair the safe deposit box quickly.

EVERYTHING IS GOOD!!! Location (within 10 minutes walk to Jonker Street), clean, spacious, shower (NICEEEEEEEE with strong water pressure), well maintained, hairdryer (nice, consider strong wind for hotel), lights on bathroom mirror (convenient for make up), direct USB charger, wide variety of TV channels, nice bed and pillows, bolsters (ya there are bolsters!!!), no smoking hotel! For improvement: The room cleanliness / maintenance can be better. There is a small stain on the towel. The floor is a bit stikcy too. I have to wear the indoor slippers everytime I am in the room. Basin water pressure is small. (Shower water pressure is superb.) But overall is still acceptable and well maintained. Overall it's a BIG BIG LIKE for IBIS HOTEL!!!

Great hotel at perfect location, can walk around to all attractions . Room is very clean and comfortable.

Great location for a short break in Melaka. The hotel itself is currently undergoing maintenance, but it was clean with friendly staff

Rooms and decor bit dated and worn. Lots tourists from China. Breakfast buffet gets chaotic. Small beds. Good location to Jonker St. Value for money if you get at the right price

Beds' mattress too thin

Cet hôtel est très bien situé à l’entrée de la ville ancienne. Le personnel est très gentil et professionnel. Le lit est parfait et la salle de bain agréable. La chambre est mal insonorisée et on entend beaucoup les voisins, et la salle des petits déjeuner est très bruyante.

Overall, a good choice for a Melaka stay. 2-3 nights is the ideal amount of time to see Melaka. Ibis Melaka (Room 351): PROS: 1. Modern, upgraded room; 2. Blackout curtains allow for a dark room and ideal sleep, but bring some black tape to cover the red LED light coming from the television; 3. Bed is very comfortable with nice mattress and soft, comfortable linens; 4. On-site restaurant and bar are useful and convenient; 5. Available outlets/powerpoints near the bed/nightstands; 6. In-room mini-fridge & coffee maker; 7. Hot water available at bathroom sink; 8. Plenty of areas to place/store items; 9. Ideal location to walk easily to the sightseeing and tourist areas of Melaka; 10. Guardian health store and pharmacy/chemist located directly across the street; 11. Full-length mirror in-room; 12. In-room comfortable couch with footrest; 13. Very quiet at night. Good for sleeping! 14. Good security: cameras everywhere, guard positioned outside, and room keycards only give access to room floor; 15. Nice swimming pool with fountains and kid slide. CONS: 1. The staff here, while helpful, seem very serious and rarely smile. They are not very friendly and outgoing, which is unusual for the hospitality business.

Overall is fine, the only area can be improve is the airconditioner, indicate setting at 16 degree but actual the room temperature is 26 degree,

The bed is too soft for Me.

Stayed for one night and was given room 101. The room is big and comes with a sofa, tea and coffee making facilities. Bathroom is big too and general cleanliness is good. I like that it has no carpet in the room. The downside is the sound proofing is bad! My room was facing the main road. Then I could hear people slamming their doors. The worst is the AC unit will shut down a couple of hours so in the middle of the night I had to get up and turned it back on It’s not far to walk to Jonker. There are plenty of parking behind the hotel. I would stay again but will request for a room away from the main road!

Overall good. Very near and walkable to all key visiting places of coti. Small rooms and Breakfast was below average 😕.

the check in was pretty smooth, Room was VERY spacious, the price was acceptable for a room of 3 people

Slightly rundown and dated property. Had noisy upstairs guests so asked to move rooms. Got put next to the HVAC unit which was only slightly less noisy😗. Breakfast wasn’t great. Easy walk to Jonker st precinct.

Nice place with friendly staff

Posizione ottima a pochi passi dal centro . Personale purtroppo molto disorganizzato il nostro check in è stato un incubo , se non avessi chiesto io dopo l’orario stsbilito se la camera fosse pronta credo che sarei ancora qui ad aspettare… camera essenziale molto umida . Colazione normale . Piscina bella , i bambini si sono molto divertiti .

Only hotel on our trip where no-one offered to help us with our backpacks,rooms a little dark and the pool had stones in it and looked a little murky,excellent location in little india overall average would probably look elsewhere if visiting,

I slept there for a duration of two nights and have some concise feedback to provide.In general, everything is satisfactory for me, although there are areas that could be enhanced: 1. In order to expedite the check-in process, I must endure a 20-minute wait.There exists a method to accelerate the procedure. 2. When a group arrives for check-in and your lobby becomes too congested, it is important to consider how to effectively segregate the throng in order to ensure the comfort of your in-house guests.There exists a method to accomplish this task.I was present at the location, and it was too loud. 3. Your breakfast is completely obsolete.I should be knowledgeable about the appropriate cuisine to serve for various nationalities.The paratha was exquisite.The sausage abruptly departed in such a manner.I requested wholemeal bread, which was indicated by the food tags. However, when I inquired about it, no one was familiar with this type of bread.Your refills were excessively sluggish, indicating a flawed mis en place strategy for accommodating high occupancy.The service workers had previously notified the cook, and it is evident that all of you are operating without proper organisation.Let's convene and deliberate on strategies to enhance the overall quality of our hotel service.If you require any aid, I am prepared to provide support based on my extensive 25-year experience in this business across multiple locations. Thank you.

Fast check-in/check-out. The room was nice and clean. Breakfast spread was a bit modest but sufficient for a quick bite in the morning. Within walking distance of tourist attractions.

Front desk staff was terrible.

Ibis Management ought to put the right resources at check-in 3pm EVERYDAY. Last Sunday I checked in and there's only ONE lady doing check-in for 20 people. Was told hotel manager on leave and so no one to look at slow bad customer service issue. This is VERY LOUSY SERVICE. . Next issue Hotels.com said I pay $x at properly BUT at Ibis I was told to pay R$xxxxx which I dispute. The same ONE LADY asked her office staff to help BUT after waiting SO LONG there's no update. I paid R$xxxxx cos I don't want to hold back the line. BUT need Hotels.com to clear with Ibis management why is your customer being charged $xxxxx instead of just $x !! . I stayed alot of times in Ibis and from now onwards I will NOT book Ibis anymore. Hotels.com as I believe will check on your prestige hotel customer service feedback and do your own investigation and REMOVE Ibis from your booking list if they keep on ignoring your customer feedback. . Ibis management should CROSS TRAIN their 3 staff who were sitting down at the restaurant and others waiting around. Go watch your cctv Sunday 3pm and you would agreed with my strong feedback. . And give an award bonus to that ONLY ONE LADY who worked so hard alone for hours to clear those check-in crowd.

Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly

Our stay was fantastic. Service and food was great the staff were very helpful. The room is very clean the hotel is close to everything.

Great location for a short break in Melaka. The hotel itself is currently undergoing maintenance, but it was clean with friendly staff

Strategically located and within walking distance to Jonker ! Various dining restaurants nearby as well. Staffs are friendly and welcoming. Will get back again nextime, thanks IBlS

easy walking distance to Jonker St

Convenient to Jonker and other touristy places.

Convenient, and very close to main attractions.

Location is very good

Fast check-in/check-out. The room was nice and clean. Breakfast spread was a bit modest but sufficient for a quick bite in the morning. Within walking distance of tourist attractions.

Great location.

Nice hotel on the edge of Little India within 10 minutes walk of Jonker Walk and other sites in historical Melaka

Overall good. Very near and walkable to all key visiting places of coti. Small rooms and Breakfast was below average 😕.

The area around the hotel was a little seedy. The hotel itself was adequate.

Rooms and decor bit dated and worn. Lots tourists from China. Breakfast buffet gets chaotic. Small beds. Good location to Jonker St. Value for money if you get at the right price

Food for the breakfast is poor. Ac not work in room. Hard to sleep at night.

Property was in a convenient location just a short walk to Jonker Market area. Nice pool area and clean property. Breakfast buffet was offerings were lacking.

Perfect place to stay panaroma 17 stops right outside. Perfect for travelling from Melaka Sentral bus terminal. Pool was lovely perfect temperature. Breakfast was plentiful but some food was cold. Very busy when tour groups are there. Some food empty by 7.15 had to wait to replenish it. Staff are lovely in all areas. Room was always cleaned promtly each day. Would recommend to stay there walking distance to Jonker and Dutch Square and riverboat tours.

Lors de notre séjour, nous avions réservé et payé une chambre pour 4 personnes, 2 adultes et 2 enfants... ils nous a été imposé faut de mieux, une chambre pour 2 grands max avec l'appréciation d'un responsable à l'accueil qui nous indiquait que le lit de la chambre était calibré pour 3 personnes...nous restions que 2 nuits donc nous n'avons pas fait d'histoire mais nous avons été très à l'étroit et indigné par cette proposition malhonnête. le petit déjeuner est très pauvre. pas de pain le premier jour (je ne parle pas de viennoiserie bien entendu...) point positif : la piscine, la salle de sport, la bonne situation géographique de l'hôtel.

Good value for money & close to the sites… Good breakfast. Very clean rooms

Fast check-in/check-out. The room was nice and clean. Breakfast spread was a bit modest but sufficient for a quick bite in the morning. Within walking distance of tourist attractions.

朝食が美味しかった

Room small but ok. Breakfast poor, limited. Bar service unattended and unprofessional. Restaurant staff unhelpful and unfriendly

Overall good. Very near and walkable to all key visiting places of coti. Small rooms and Breakfast was below average 😕.