The butler team of Natasha, Nicole and Robi made our family of 4 stay impeccable. Right at arrival after a tired travelling journey, Natasha brightened up our day with her smile and welcome. As we went through check in in the room, she was always on the lookout for anything to aid my wife, kids and suggesting things she could help us arrange to have a relaxing night. The personal touches and surprises everyday throughout our stay really touched our hearts. The kids especially loved the drawings they received and they were so well drawn. The butler service team really made the stay feel extremely warm and personable, and it made us feel they went above and beyond to make our already luxurious stay even more memorable. The property of course was very well maintained and staff service in other areas of the hotel were also excellent. A commendable team effort that deserves this long review. I will definitely recommend this hotel to stay.
The butler team of Natasha, Nicole and Robi made our family of 4 stay impeccable. Right at arrival after a tired travelling journey, Natasha brightened up our day with her smile and welcome. As we went through check in in the room, she was always on the lookout for anything to aid my wife, kids and suggesting things she could help us arrange to have a relaxing night. The personal touches and surprises everyday throughout our stay really touched our hearts. The kids especially loved the drawings they received and they were so well drawn. The butler service team really made the stay feel extremely warm and personable, and it made us feel they went above and beyond to make our already luxurious stay even more memorable. The property of course was very well maintained and staff service in other areas of the hotel were also excellent. A commendable team effort that deserves this long review. I will definitely recommend this hotel to stay.