Unico Hotel Riviera Maya Adults Only

Bonne localisation sur la Riviera Maya, très bon accueil et services, bons restaurants, belle plage. Par contre, pas calme du tout, musique à fond à la piscine, restaurants aussi tres bruyant, personnes qui crient et mettent la musique à fond à 2h du matin… À part ça je garde un très bon souvenir de cet hôtel avec chambre magnifique.

Suleima nos ayudó muchísimo a aprovechar todas las actividades que ofrece el hotel. Los días pasan volando cuando te la pasas bien

My husband and I booked a baby moon/anniversary stay at this resort in early April 2026. We were looking for a place to just relax for an entire week and really just do nothing! This was the perfect resort for just that. We were able to lay around at the quiet pool for an entire week without having to cook any food or go anywhere. The staff constantly took care of all of our needs, getting us drinks and food whenever we wanted it! Since I’m pregnant, it was really nice to see that they offered mock tails both at the pool bars and also at each of the five restaurants.The resort is truly a five star resort, and it is kept up very well. I was impressed by the food choices, and the breakfast buffet was my favorite every day. We tried all of the restaurants except for the French restaurant, as we are not big on French food, but we heard really good things about that restaurant as well. The whole time we were there. Our room looked just like the photos on the website and it was spacious and beautiful. The negatives were the staff trying to sell us on a timeshare when we were checking in and checking out. This left a bad taste in our mouths right away and made us uncomfortable. When we are spending this much, I don’t expect them to sell to us like that.Also, the beach here is not very nice at all, and we were unable to spend any time by the water. The beach is dirty and is not kept up, and it was red flag every day that we were there.

We fell through the cracks at check-in. We were not given information about the services, property, restaurants, etc. We traveled with another couple and in the process of finding a joint "concierge" we were left for almost an hour with no information. Once we were given our rooms, we also did not receive information about the large property until we asked for it. It took us a while to figure out the amenities and activities (into the next day). We were given some perks by the management (a cabana for the day) to make up for the faulty start, but it colored our stay and the four of us ended up feeling that we would not return.

Ya es segunda ocasión que vamos a Unico y las dos veces la hemos pasado muy bien, se come muy rico y hay plan ya sea que quieras descansar o un poco mas de fiesta Lo unico que esta vez sí habia mas sargazo en la playa