Name: Holiday Inn Express & Suites - Detroit Northwest - Livonia by IHG
Address: 27451 Schoolcraft Road, Livonia, Michigan, United States of America, Livonia, Michigan, US
Price range: $96–$229 per night
Rating: 8.18

What guests think

Across reviews of Holiday Inn Express & Suites - Detroit Northwest - Livonia by IHG, travelers frequently praise friendly staff, clean rooms, and a satisfying breakfast, while recurring concerns focus on highway noise and occasional housekeeping inconsistencies.

Many mention modern, spacious rooms and comfortable beds, though a number noted loud in-room AC units or spotty Wi‑Fi. Feedback on the pool and occasional front‑desk professionalism or reservation handling is mixed. Overall, it suits travelers seeking value and convenience more than those wanting a very quiet stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern property with convenient free parking and 24‑hour coffee noted. Pool feedback is mixed, ranging from enjoyable to cloudy or over‑chlorinated; a gym is available.

Related guest reviews

8

Frank

Aug 4, 2024

·

Stayed 1 night

Would stay again, the bed felt amazing, slept like a baby. Pool water was very cloudy so that was the only questionable thing but would go again otherwise

4

Tina

Apr 3, 2023

·

Stayed 2 nights

Other guest which included a large party were noisy and took over the hotel common areas. First night noisy guests until after 1 am when I went out to complain to them. Out of several basic food items like milk in the morning. The pool was so heavily chlorinated that eyes burned so didn’t stay in.

10

Bretaja

Aug 11, 2025

·

Stayed 1 night

I liked the location. It was directly off a major freeway. The hotel was clean. The room was spacious. Parking was convenient. I felt safe. I would recommend

10

Amy

Aug 4, 2025

·

Stayed 3 nights

Nice space for me and 4 kids. Room was clean. Large bathroom. Kids really enjoyed the pool. Good breakfast.

10

Iris

Sep 3, 2025

·

Stayed 4 nights

Excellent place to stay… Great staff, free parking, free breakfast, clean rooms and bathrooms, 24 hrs free great tasting coffee…. Don’t go anywhere…. Stay here.. you won’t regret!

10

Angelo

Aug 29, 2024

·

Stayed 1 night

Due to the inclement weather conditions caused by a storm the night before my visit, the staff did everything reasonably possible to accommodate guests. The facility was forced to operate with a backup generator. I commend the staff for making the best of an unfortunate situation. I witnessed staff providing care and coordination to a few senior citizens with health conditions and limitations and adhering to ADA guidelines for accessibility on the 1st floor. I also witnessed staff de-escalating a disgruntled guest, who had an issue with her credit card being charged, which caused her account to be overdrawn. Nonetheless, the staff were very professional. I look forward to another opportunity in the future. Thank you.

8

Rochelle

Jun 28, 2025

·

Stayed 2 nights

Very nice quiet place to stay, just noticed that the shower was very clean. Breakfast could have been better but no different from other hotels that serve breakfast. Staff was ok, and pool was a plus!

2

Kelly

May 18, 2025

·

Stayed 2 nights

We booked the holiday inn that was listed as 0.33 miles from the trinity sports complex /schoolcraft college…somehow we ended up at the holiday inn almost 7 miles away and a 15 minute drive from our venue having to get on the freeway. We actually passed our venue AND THE HOLIDAY INN I BOOKED on the way to the hotel. Expedia says it is the hotels fault the hotel blames Expedia. I blame both. I know for a fact I clicked on the holiday inn that was close to our venue since it was so close and has lots around it and I was teetering on this one and a different hotel in the same area, so I can’t for the life of me figure out how we ended up at this location. I would have booked a different hotel near the venue if I had known I was being directed to this one. On top of it the pool was disgusting. It had a weird foam on the top and wet towels and tshirts were left all around the pool area.

10

Lillian

Nov 7, 2024

·

Stayed 2 nights

Very nice facilities

10

Jessica

Jan 2, 2023

·

Stayed 19,355 nights

The best part of our trip was the very helpful hotel employee/manager Shannon who made sure we could have the best accessible room on their property for my mom who needs a walk-in shower. When we stayed a couple extra nights past our reservation, she made sure we could keep the same room! She was the most helpful part of the hotel staff I've experienced at any hotel I've stayed at! The free breakfast had good options as well and great gym and pool available. A clean and comfortable place to stay!

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with several describing the property as spotless. Recurring issues include bathrooms not thoroughly cleaned (hair, mold, stains) and occasional dirty linens or hallways.

Related guest reviews

6

Victoria

Jul 21, 2025

·

Stayed 1 night

Check in was quick and smooth. The shower needed to be thoroughly cleaned. It looked dirty. The AC unit was also loud and kept one of us up all night.

10

sarah

Oct 2, 2025

·

Stayed 1 night

Always a great hotel to stay at. The staff is always great.The rooms are always clean.

10

Mohsen

Jan 1, 2026

·

Stayed 4 nights

AC heater worked well, room was clean.

6

Kieron

Jun 22, 2025

·

Stayed 2 nights

Rooms need to be cleaner. It’s not terrible but the staff should put some more love into cleaning bathrooms especially the showers and floors.

2

renee

Nov 18, 2024

·

Stayed 1 night

This hotel was absolutely disgusting! The pool was unswimmable. The hallways were filthy. The bedding was dirty and unchanged. The pull out bed mattress looked like a murder scene! The blankets provided for the pull out sofa were shedding and full of holes! I have tried to add photos for proof to this review but the app will not allow me to upload.

6

Anjoli

Apr 6, 2025

·

Stayed 1 night

1st floor bathrooms in both rooms needed to be cleaned again. Recommend a deep cleaning noticed mold in the showers and glass in the shower door. Tissue was very low, I had to request tissue from front desk. Front desk was great every shift. Shout to the Breakfast staff he was amazing, he prepares the food with love.

10

C Jay

Nov 28, 2025

·

Stayed 1 night

Clean Room and Great Staff

10

Kevin

Feb 26, 2023

·

Stayed 2 nights

I loved the fact that the property, rooms, the hallways, the elevators everything about this location was so clean and spotless, excellent!

8

Lissabeth Smith

Jun 16, 2025

·

Stayed 1 night

It was a slumber party for my daughter...the room wasnt thoroughly cleaned....shower and mirror was dirty. Shower had hair all over the bottom. Mirrors and shower doors werent wiped. Counters were barely wiped. Stains on furniture and bedding. Carpet not properly vacuumed. But sheets seemed clean, clean towels, nice staff and was very quiet...the pool area was dirty with no towels, but that was due to the guests. Breakfast was good, and fresh with lots of choices.

10

Mark

Apr 29, 2024

·

Stayed 3 nights

Property was clean and bright. Staff was friendly. Room was serviced daily. Breakfast was fresh.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and modern touches, but several guests reported significant noise—from the nearby freeway or thin doors—plus occasional loud AC units, spotty Wi‑Fi, and small inconveniences like missing TV guide or limited thermostat control.

Related guest reviews

8

Kimberly

Jun 28, 2024

·

Stayed 1 night

When I first checked in the keys didn’t work. I was on the 4th floor so had to go all the way back to the front desk and got new ones. Got up to the room, the keys again did not work. I went back to the front desk and got someone to come up and fix it. There were 3 of us staying and there were no towels or washcloths at all in the room. The tv remote didn’t work at all.

8

Lindsay A

Jul 26, 2023

·

Stayed 3 nights

All staff were incredibly friendly and nice! The individual room could’ve been cleaned better as there was hair in the shower from the prior guests. My family and I like to sleep with our room really cold and the thermostat only went down to 74, which we would have preferred it to be colder. I would recommend this hotel as the breakfast and staff are great and parking is very easy! It’s location is also convenient.

10

Marlene

Jun 20, 2025

·

Stayed 1 night

The best room .spacious, quiet, totally accessible. Great experience.

8

Flavio

Aug 24, 2025

·

Stayed 3 nights

Property very good but AC unit extremely loud. Had to turn it off to sleep

8

Sandra

Sep 21, 2023

·

Stayed 2 nights

Room was very clean. Breakfast was excellent. Hotel located right next to the expressway. Constant traffic noise. If the noise would bother you, I would suggest asking for a room on the back side of the hotel. It would probably be quieter. I wear earplugs to sleep so the traffic noise did not bother me.

6

Kim

Jul 27, 2025

·

Stayed 1 night

Very noisy. The hotel provides ear plugs next to the bed for the noise.

8

Maria

Nov 8, 2024

·

Stayed 2 nights

Clean, well designed room, nice lobby, but breakfast food quality is mediocre and hotel is located next to busy and noisy highway.

10

Larry

Sep 15, 2025

·

Stayed 3 nights

Air conditioning worked excellent. Breakfast was excellent. The TV service was a bit odd, not having access to a tv guide.

4

Louis

Oct 27, 2025

·

Stayed 5 nights

Internet was spotty. Rooms were definitely not quiet. This is a critical aspect of hotel stays. Doors are paper thin and do not keep noisy sound out. Windows do not block regular conversations happening outside them. This is especially annoying when past 10PM and continuing into 1-2 AM. Noise pollution is the biggest problem in a hotel stay.

10

Christine

Aug 16, 2024

·

Stayed 1 night

The rooms are large and comfortable. All the amenities ypu could want. Good breakfast selections, clean dining area.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, professional, and helpful across shifts and at the front desk. However, there are reports of rude interactions or operational issues, including slow or mishandled check‑ins and, in a few cases, reservation or room‑availability problems.

Related guest reviews

10

Howard

Jun 30, 2025

·

Stayed 2 nights

The staff was exceptionally professional and helpful throughout the entire time we were on location. This is a quality property.

10

LILIA

Aug 21, 2025

·

Stayed 1 night

Front desk staff exceptional!!!

10

Andrew

Oct 31, 2025

·

Stayed 4 nights

Every staff member of every shift was very polite and when I checked in I didn't like being located close to the lobby and elevators and the lady was more than happy to relocate me to a quieter floor.

6

Jason

Dec 28, 2025

·

Stayed 1 night

The stay was great until the morning. Your hotel “manager” at the front desk wanted to argue with an employee in the phone for being ten minutes late to work, and then loudly discuss it with a couple of other employees standing at the front desk while my kids and I are sitting in the breakfast area trying to eat our breakfast. Very rude, very unprofessional, and not something any hotel guest should have to hear. Otherwise, hotel was clean, room was as expected snd the guy working in the breakfast area was great with keeping things stocked.

4

jim

May 2, 2025

·

Stayed 1 night

The hotel itself was average but the person working the desk (Shannon) was rude, slow, and acted as if us checking in was inconvenient for her. We have stayed in this hotel before and received much better customer service. For the money, stay 1/4 mile down the road at Hampton Inn.

10

Iris

Sep 3, 2025

·

Stayed 4 nights

Excellent place to stay… Great staff, free parking, free breakfast, clean rooms and bathrooms, 24 hrs free great tasting coffee…. Don’t go anywhere…. Stay here.. you won’t regret!

2

Elijah

Apr 11, 2025

·

Stayed 2 nights

We put up a credit up for the room and they were told We was going to put the room on another card when we arrived. Our flight was late and when we arrived our rooms were sold. We arrived around 8:00 pm. The desk clerk said they tried to run the card and it declined so they gave the room away. The clerk said they tried to call and I said we were on the plane and the phones were off. We had to go find another hotel.

10

Richard

Aug 12, 2025

·

Stayed 2 nights

Amazing front desk staff

10

Angelo

Aug 29, 2024

·

Stayed 1 night

Due to the inclement weather conditions caused by a storm the night before my visit, the staff did everything reasonably possible to accommodate guests. The facility was forced to operate with a backup generator. I commend the staff for making the best of an unfortunate situation. I witnessed staff providing care and coordination to a few senior citizens with health conditions and limitations and adhering to ADA guidelines for accessibility on the 1st floor. I also witnessed staff de-escalating a disgruntled guest, who had an issue with her credit card being charged, which caused her account to be overdrawn. Nonetheless, the staff were very professional. I look forward to another opportunity in the future. Thank you.

10

Roderick

Jan 22, 2024

·

Stayed 2 nights

The staff were very friendly and helpful!

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AI-generated summary based on recent guest reviews

Location

Conveniently situated right off the freeway with easy access to Detroit and nearby suburbs; some guests also felt safe. The highway-side setting contributes to traffic noise noted by several reviewers.

Related guest reviews

10

Emily

Aug 29, 2024

·

Stayed 1 night

I have stayed here for business as well as pleasure. It's a quick Rideshare to Downtown Detroit at a far better price than hotels downtown. Friendly staff, very clean, modern and affordable.

10

david

Sep 26, 2024

·

Stayed 2 nights

Really close to everything

10

David

Jul 31, 2024

·

Stayed 1 night

Great stay! Very conviently located off I-96.

10

Bretaja

Aug 11, 2025

·

Stayed 1 night

I liked the location. It was directly off a major freeway. The hotel was clean. The room was spacious. Parking was convenient. I felt safe. I would recommend

8

Aaron T

Dec 3, 2023

·

Stayed 3 nights

Right off the highway and I have access to everything.

10

Chanta

Jul 15, 2024

·

Stayed 2 nights

Very easy to access highways

10

Zina

Aug 5, 2024

·

Stayed 2 nights

We really enjoyed our stay - it was close to my families homes. Staff were courteous and breakfast was nice.

10

Deborah

May 3, 2023

·

Stayed 2 nights

Great location, clean and comfortable. Great room darkening blinds even greater breakfast. Only 25 minutes from center city and easy access to the suburbs. Will stay there again.

8

Maria

Nov 8, 2024

·

Stayed 2 nights

Clean, well designed room, nice lobby, but breakfast food quality is mediocre and hotel is located next to busy and noisy highway.

8

robert

Sep 16, 2024

·

Stayed 2 nights

It was as good and clean. But a lot of highway noise, but tolerable.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for being well‑stocked, tasty, and offering several options with attentive staff. A few guests found the quality average or noticed occasional shortages.

Related guest reviews

10

Amber

Jan 5, 2026

·

Stayed 1 night

Very kind folks, stocked and clean breakfast and room

4

Tina

Apr 3, 2023

·

Stayed 2 nights

Other guest which included a large party were noisy and took over the hotel common areas. First night noisy guests until after 1 am when I went out to complain to them. Out of several basic food items like milk in the morning. The pool was so heavily chlorinated that eyes burned so didn’t stay in.

10

GLORIA

Dec 6, 2025

·

Stayed 1 night

Our stay was very pleasant, and the breakfast was great, several choices of breakfast food and the coffee was smooth and creamy, Thank you Holiday Inn

10

Romina

Sep 18, 2024

·

Stayed 3 nights

Good service. Well stocked breakfast. Hot coffee. Clean hotel.

10

Kasim

Oct 16, 2025

·

Stayed 1 night

Hotel beds were really comfortable and washroom was clean and they had enough toiletries to use. But the best thing is breakfast they had hot omelets, and several items to eat. i would highly recommend this hotel.

8

Rochelle

Jun 28, 2025

·

Stayed 2 nights

Very nice quiet place to stay, just noticed that the shower was very clean. Breakfast could have been better but no different from other hotels that serve breakfast. Staff was ok, and pool was a plus!

8

Maria

Nov 8, 2024

·

Stayed 2 nights

Clean, well designed room, nice lobby, but breakfast food quality is mediocre and hotel is located next to busy and noisy highway.

10

Larry

Sep 15, 2025

·

Stayed 3 nights

Air conditioning worked excellent. Breakfast was excellent. The TV service was a bit odd, not having access to a tv guide.

10

vaughn

Jul 27, 2024

·

Stayed 3 nights

The breakfast was wonderful. The gentleman that prepared the breakfast was really dedicated ro his craft. Thank you sir

10

Sandra

Oct 12, 2023

·

Stayed 1 night

Room and common areas are very clean. Breakfast was very good.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$100
February	$109
March	$108
April	$104
May	$112
June	$108
July	$122
August	$131
September	$126
October	$128
November	$116
December	$98

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $113	18 $148	19 $152
20 $97	21 $106	22 $144	23 $128	24 $124	25 $146	26 $155
27 $99	28 $114	29 $118	30 $123

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $155	3 $148
4 $100	5 $106	6 $106	7 $107	8 $106	9 $123	10 $137
11 $108	12 $138	13 $142	14 $172	15 $146	16 $194	17 $229
18 $96	19 $115	20 $118	21 $119	22 $124	23 $173	24 $199
25 $100	26 $107	27 $111	28 $110	29 $108	30 $130	31 $157

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Hearing)

Standard Room, 1 King Bed, Accessible (Hearing)

Suite, 2 Double Beds

Standard Room, 1 King Bed, Accessible (Transfer Shower)

Standard Room

Suite, Accessible (Hearing)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Detroit Northwest - Livonia by IHG

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Prices for upcoming dates