Is parking available at the property?

Parking is available on-site, but it is limited. Valet parking is also offered at a fee of HKD 600 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately HKD 348 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, and arrangements should be made at least 48 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding rooms and bathrooms are not provided.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Kowloon, within a 15-minute walk of Kowloon Bay and Victoria Harbour. It is approximately 3.9 miles from the Hong Kong Convention and Exhibition Centre and 6.1 miles from Ocean Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal and accessible from 7:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 11 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available at a fee of HKD 565 per night. Advance request or confirmation is required for rollaway beds.

Kerry Hotel Hong Kong - Luxury Stay in Kowloon

Average nightly price at Kerry Hotel Hong Kong by Shangri-la by month, last 12 months (USD)
Month	Average price
January	$274
February	$275
March	$268
April	$288
May	$247
June	$211
July	$265
August	$263
September	$246
October	$310
November	$350
December	$322

What guests think

At Kerry Hotel Hong Kong by Shangri-la, guests praise spacious, modern rooms with striking harbour views, strong cleanliness, and consistently friendly service, alongside well-regarded pool, gym and spa facilities, and enjoyable dining including generous breakfast options.

Location draws mixed feedback: it feels quiet and slightly removed from central sights, though ferries and the Whampoa MTR provide access. Several reviewers noted slow or delayed check-in and occasional room assignment issues. A few reports cite maintenance or odor problems, lounge service disruptions during renovation, and the pool feeling small or crowded. Expect a polished, view-forward stay with strong service and amenities if the less-central setting suits your plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Pool, gym and spa earn frequent praise, with an infinity-style pool and a popular rooftop/bar scene; the Dockyard food court is convenient. Some mention the pool can feel small or crowded, lounge service disruptions during renovations, and parking frustrations.

Related guest reviews

10

Karen

Jan 17, 2024

·

Stayed 3 nights

.My daughter and I stayed here for 4 nights. It is close t the subway, so easy to get around. The experience was amazing- from the spa to the pool to the restaurants and sky view bar. The breakfast buffet is the best we had and we stayed at other high-end hotels in Asia. The staff was so kind and welcoming, accommodating our every need. I would highly recommend the Kerry Hotel in Hong Kong.

10

Xiao Xi

Mar 10, 2025

·

Stayed 4 nights

rooms are huge based on hk standards, and the harbour view is really worth the price! love love love the bathroom and amenities, and special thanks to the friendly housekeepers who cleaned the room very well. only feedback would be the pillows and bed are a bit too soft. the gym is well-equipped and clean, and the person-in-charge (or trainer?) in the gym was so kind. very lovely stay overall, would definitely book again.

6

orianda

Jul 9, 2025

·

Stayed 5 nights

Pros: beautiful views, decent sized room, nice gym, great pool (although should be a bit larger as it was frequently quite crowded), the "Dockyard" restaurant attached to the hotel ha lots of options and was affordable (not common with high end hotels) Cons: Long lines at check in, STRONG smell from toilet - if the lid to the toilet was left open the whole room smelled terrible. It did not look to be dirty so I suspect it was a larger plumbing issue causing it - I have no doubt that the hotel is aware and keeps renting out the room.

10

Neha Parimal

Apr 15, 2023

·

Stayed 4 nights

Great views, great spa facilities and treatment!

8

Lau Yuk

Mar 25, 2024

·

Stayed 5 nights

House keeping and car park arrangements are not up to standard. Very bad experiences

10

Asfand

Sep 18, 2025

·

Stayed 3 nights

A Truly Exceptional Stay at Kerry Hotel Hong Kong Our stay at Kerry Hotel Hong Kong was nothing short of outstanding. From the moment we checked in, we were greeted with warm hospitality and exceptional service that made us feel instantly welcome. We stayed in a bay-facing room, and the view was absolutely breathtaking. The floor-to-ceiling windows offered a stunning panoramic look over Victoria Harbour—watching the sunrise and city lights at night from our room was a highlight of our trip. The room itself was spacious, beautifully designed, and incredibly comfortable. One thing that really stood out was the impeccable cleanliness. Everything from the bedding to the bathroom was spotless and well-maintained, which gave us a strong sense of comfort and care. Housekeeping was consistent and detail-oriented, ensuring the room stayed fresh and inviting every day. The hotel’s overall atmosphere strikes a perfect balance between modern luxury and relaxing charm. We loved the facilities—especially the gorgeous infinity pool with harbor views and the excellent dining options. Breakfast at Big Bay Café offered an incredible spread of local and international dishes in a bright, airy setting. Whether you're visiting Hong Kong for business or leisure, we can’t recommend Kerry Hotel enough. It was a truly memorable experience, and we’ll definitely be returning!

10

Nadin

Oct 15, 2025

·

Stayed 3 nights

Sehr schönes Hotel mit Blick auf den Victoria Harbour. Der Pool ist vielleicht ein bisschen klein, vor allem wenn Kinder darin toben. Bei den Zimmern können wir SeaView sehr empfehlen, einfach wunderschön, vor allem wenn die Nacht hereinbricht. Das Frühstücksbüffet ist riesig, auch mit leckerem Dim Sum. Hier wird jeder Geschmack fündig.

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10

Duy khanh

Nov 19, 2025

·

Stayed 2 nights

Et helt fantastisk hotell med veldig bra fasiliteter. Spa var veldig bra og utvalget på mat og bar var fantastisk. Ulempen er at det ligger i et område som ikke er så lett tilgjengelig med MTR. Men hvis du kan ta taxi og ikke har noe imot som oss så er dette absolutt et sted du burde bo

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10

Dan

Apr 22, 2024

·

Stayed 1 night

Very nice view of the harbor from the pool deck.

10

Chia Joseph Der

Apr 16, 2023

·

Stayed 3 nights

Premier room was exceptionally spatious. Housekeeping was efficient and well done. Staff at the buffet restaurant were friendly and service oriented. We were there for dinner without a reservation and the staff did their best to give us a good table with a view. Dockyard is a great concept - we enjoyed the life music on a Friday evening as well as the Indian food, which was excellent.

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Cleanliness

Cleanliness is consistently highlighted, with rooms kept tidy and housekeeping generally thorough. A minority report odors, stained carpets or missed details.

Related guest reviews

10

Xiao Xi

Mar 10, 2025

·

Stayed 4 nights

rooms are huge based on hk standards, and the harbour view is really worth the price! love love love the bathroom and amenities, and special thanks to the friendly housekeepers who cleaned the room very well. only feedback would be the pillows and bed are a bit too soft. the gym is well-equipped and clean, and the person-in-charge (or trainer?) in the gym was so kind. very lovely stay overall, would definitely book again.

8

Yiu Ming

May 13, 2024

·

Stayed 1 night

The house keeping service is unprofessional in the sense of the lack of attending to details. I found an used can of drink in the refrigerator without replacement. It compromised the overall service quality and general hygiene.

6

orianda

Jul 9, 2025

·

Stayed 5 nights

Pros: beautiful views, decent sized room, nice gym, great pool (although should be a bit larger as it was frequently quite crowded), the "Dockyard" restaurant attached to the hotel ha lots of options and was affordable (not common with high end hotels) Cons: Long lines at check in, STRONG smell from toilet - if the lid to the toilet was left open the whole room smelled terrible. It did not look to be dirty so I suspect it was a larger plumbing issue causing it - I have no doubt that the hotel is aware and keeps renting out the room.

10

Richard

Jan 7, 2026

·

Stayed 3 nights

Room was clean and done to high standards everyday. Location is great as we know Hong Kong very well. Staff were excellent for the whole of our stay.

6

Ashley

Apr 28, 2025

·

Stayed 2 nights

Our room had a very musty smell, and the speaker in the roof made a constant high pitch sound even when switched off. I had to sleep with ear plugs in for my entire. The staff were very helpful, spoke good English and the food at the hotel was excellent. We loved everything about the hotel except for our room, although it presented well it was not nice to stay in.

4

Venus

May 4, 2024

·

Stayed 1 night

If you are very sensitive to sound and smell, Kerry Hotel may not be the best option for you. The staffs are very helpful and efficient. It is very convenient to the Whampoa MTR station and there is a foodcourt with a lot of food options, which is fabulous. However, the room is a bit disappointing. The carpets have stains on it and the air conditioner has an old air conditioner scent that is not pleasant to smell. Also, the room is not close to soundproof. The noises made from next door through the connecting door, from the corridor and from the pipes can be heard quite clearly in the room that we are staying in. We had terrible sleep that night. Ultimately it was a bit underwhelmed.

10

Timothy

Jan 8, 2026

·

Stayed 5 nights

The hotel is a little out of the city so I wouldn't reccomend it as a base to explore Hong Kong. The boats across stop quite early so you cant get back easily. The hotel itself is super clean and the staff are amazing. I had a grest stay for a business trip and a conference at the hotel.

10

Peng San

Dec 14, 2025

·

Stayed 1 night

Very nice room clean and good service

10

Aoife

Jan 19, 2026

·

Stayed 2 nights

Amazing clean room, great location and great staff in hotel

8

Loan

Jan 3, 2026

·

Stayed 3 nights

Clean room

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Rooms

Rooms are spacious and comfortable with impressive harbour views and modern design; many find them quiet. Some mention design quirks, soft beds, noise via connecting doors, low-floor privacy, slow drainage, or mismatches with booked sea-view categories.

Related guest reviews

10

LACEY

Dec 18, 2024

·

Stayed 4 nights

Beautiful hotel with an amazing view.

10

Xiao Xi

Mar 10, 2025

·

Stayed 4 nights

rooms are huge based on hk standards, and the harbour view is really worth the price! love love love the bathroom and amenities, and special thanks to the friendly housekeepers who cleaned the room very well. only feedback would be the pillows and bed are a bit too soft. the gym is well-equipped and clean, and the person-in-charge (or trainer?) in the gym was so kind. very lovely stay overall, would definitely book again.

10

Attila

Nov 5, 2025

·

Stayed 6 nights

Hotel room, dining, lobby, and staff were exceptional. Great location, beautiful views. Great value, as well. Well done, Kerry Hotel!

6

Alejandro

Nov 23, 2025

·

Stayed 4 nights

Almost everything was very good. The only two issues were that the breakfast had a very limited variety of fruit. Also, the biggest problem was my room assignment. When I made my reservation on Orbitz, I booked a Deluxe Sea View King Room, and the Orbitz photos showed a direct sea view. However, the room I received only had a sideways view. From the bed, all I could see was a building, and I could only see the sea if I stood up and looked sideways. During my entire Asia trip, every hotel I stayed in provided the room exactly as shown on Orbitz — except for this one. It feels unfair to pay for something and not receive what was promised.

8

Olivia Kar Pui

Feb 11, 2023

·

Stayed 1 night

The room is spacious and clean. Excellent TV channels provided, and the amenities are nice. However, the room for this time is a little too low and too close to the swimming pool, lack of privacy if the window is opened.

10

Susanna

Apr 22, 2025

·

Stayed 7 nights

Loved the sea view, cleanliness and comfort of the hotel.

10

Wing Yan

Jan 13, 2025

·

Stayed 1 night

Kerry Hotel is a Luxury Hotel, parts of room are very big and nice, also have a great view

10

Olivia Kar Pui

Jul 15, 2025

·

Stayed 1 night

Comfortable and spacious room

6

MRJ

May 14, 2023

·

Stayed 1 night

Check in was swift and professional, the lobby areas spacious but blandly designed, rooms are large and the complimentary mini-bar is a nice touch with echoes of Hotel Icon but there are design flaws throughout the rooms at The Kerry that really shouldn’t be here at this price point and with their 5 star ambitions. Some examples, the toilet and shower are next to each other separated by see through rather than frosted glass, there is no door on the toilet. Despite the size of the bathroom it is therefore only particular fetishists that would choose to make use of two of the facilities at the same time. Blinds are closed with a flimsy plastic pully that takes an age and wakes any sleeping partner, light switches require a degree in electrical engineering and a love of cryptic crosswords to decipher (example - the bedside lamps have a button entitled ‘night light’ on the base. This does not switch off the bedside lamps, it switches on a night light under the TV, the bedside lamps are switched off by a rotating nub underneath the lamp itself that has to be sought out via investigatory hand movements). In short, aspects of the room feel like you have wondered into an escape room with your task being to ‘prepare for bed in less than an hour’. It defies one of the primary reasons for coming to a luxury hotel, to relax and sleep well. All of this means we could easily come back, now we’ve cracked the codes, but whether the impression we have makes us want to return with the

8

Lok Yiu Eric

May 31, 2025

·

Stayed 1 night

Check-in 小小hiccup而已。房間一貫的舒適優衣, 位置合要求及寧静, 只是這次房間比預期細小。

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Service

Staff are widely described as friendly, professional and helpful across departments. However, recurring complaints note long or delayed check-in and occasional room-readiness or front-desk handling issues.

Related guest reviews

10

Maryam

May 4, 2025

·

Stayed 2 nights

Great service

10

Anita

Feb 1, 2024

·

Stayed 2 nights

We had such a pleasant stay at Kerry Hotel. From check in to check out, there is nothing to fault. Staff were friendly, cleanliness was top notch and the views from our room were amazing. I had an item which was lost and the team were so quick and efficient to assist me with retrieving it. Thanks again and I would definitely return!

2

Chun Cheung Michael

Aug 20, 2023

·

Stayed 8 nights

Horrible experience, have stayed at many different hotels in Hong Kong but it was one of the worst experience. We stayed for more than 1 week, the king bed is made up of 2 single beds and the pillows are too soft and not comfortable. The room cleanliness is so so only. The bellboy at hotel parking area is rude. There are too many guests at the hotel and it’s a bit noisy in the corridor. Transportation wise, it’s about 10-15 mins walk to MRT, not particularly convenient. There are shops and restaurants tin the vicinity, which is the one only plus side. Overall, it’s more of a 4 stars hotel

10

Liam

Dec 21, 2025

·

Stayed 3 nights

Excellent, lovely staff, early check in for free at 7am.

10

Caroline

Dec 1, 2023

·

Stayed 8 nights

The hotel is located overlooking the harbour, and is close to a ferry terminal and an MTR station. The worst things were the time it took to check in, there were only 3 staff on duty to serve a line of c30 guests. It was also not clear which desk was for check outs or check ins. Some guests leave early in the morning, so surely it must be possible to clean and re-allocate rooms before the 3.00pm time. The long check in queue is not a good look for such a lovely hotel - please either increase the staff or open the check in window.

6

M

Sep 22, 2025

·

Stayed 1 night

I booked 2 rooms and requested to have 2 rooms near to each other. When I checked in at 3pm, the front desk staff replied that only one room was available, the other room near to this room was still dirty and not sure when it was cleaned completely. She asked us to wait for 45 mins. By 4pm, the room was still not yet ready and no definite available time was provided. I complained that they were wasting my time as I made this request earlier when the reservation was made, not last minute request. They simply ignored my request made earlier. After waiting for another 30 mins, the room was settled. Poor customer service management!

10

SIU YING

Nov 7, 2025

·

Stayed 1 night

The room was great. The staff was friendly and helpful.

6

jay

Nov 11, 2023

·

Stayed 1 night

前臺服務態度機差，辦理入住耗費半小時，駭人聽聞

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10

jay

Nov 6, 2023

·

Stayed 1 night

check in too slow very late

10

Wai

Dec 30, 2025

·

Stayed 7 nights

Staff is attentive

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Location

Set in Hung Hom by the harbour, it’s quiet with nearby ferry and MTR links and handy shopping/food options. Several guests find it less central and less convenient for late returns.

Related guest reviews

10

Yutaka

Dec 26, 2024

·

Stayed 2 nights

Good location to go to city center.

8

Kaoru

Apr 22, 2025

·

Stayed 3 nights

高層階へのアップグレードしてもらえて良かったです。ホテルは清潔でスタッフも親切でとても良かったのですが、中心地から少し離れたところにあるためアクセス面は少し残念。ただフェリー乗り場はすぐそばにあり、香港島のノースポイント、セントラルへのアクセスは良かったです！シャワーブースの水捌けが悪いのが少し気になったくらいです。

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10

Diane

Feb 1, 2025

·

Stayed 2 nights

Good value. Conveniently located to Cruise terminal.

8

Tomio

Mar 3, 2024

·

Stayed 1 night

カジュアルな高級ホテルといった感じでホテルに不満はない。あえていうなら立地がよくない。

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10

Timothy

Jan 8, 2026

·

Stayed 5 nights

The hotel is a little out of the city so I wouldn't reccomend it as a base to explore Hong Kong. The boats across stop quite early so you cant get back easily. The hotel itself is super clean and the staff are amazing. I had a grest stay for a business trip and a conference at the hotel.

10

Alan

Jul 25, 2023

·

Stayed 5 nights

I have stayed 5 nights in the summer time. The location is excellent just 5 min walks from the MTR. I like the size of the room and it is clean and quiet as well. There is a food court and coffee shop nearby. And the services is excellent. I would definitely stay there again. The pool and the spa also is awesome. love the view from the pool

10

Duy khanh

Nov 19, 2025

·

Stayed 2 nights

Et helt fantastisk hotell med veldig bra fasiliteter. Spa var veldig bra og utvalget på mat og bar var fantastisk. Ulempen er at det ligger i et område som ikke er så lett tilgjengelig med MTR. Men hvis du kan ta taxi og ikke har noe imot som oss så er dette absolutt et sted du burde bo

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10

EUN SIL

Dec 27, 2023

·

Stayed 2 nights

센트럴이나 침사추이가 아니여서 여행하기 불편할 줄 알았는데요. 바로 코앞에 노스 포인트가는 페리가 있고, 근처에 그린라인 whampoa 역 있고.. 역 근처에 큰 쇼핑몰도 있어서 좋았어요. 걸어서 침사추이 갈 수 있는 조깅코스도 있다던데, 전 호캉스 하느라 달려 보지는 못했네요. 호텔이 너무 깔끔하고 호텔방에서 보는 뷰가 너무 예뻐서 하루 종일 창밖만 바라보고 있기도 했습니다. 오후 5시 이후면 로비에서 파는 케익과 빵이 50% 할인 하는데 한번 먹어보니 너무 맛있었어요.

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10

JORGE VALENCIA

Dec 2, 2024

·

Stayed 4 nights

Hermoso hotel, bufet basto y delicioso, muy cerca de la estación del metro y frente al embarcadero del ferry

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8

Mr R J

May 9, 2025

·

Stayed 1 night

Very nice hotel, at a more approachable price for HK We took a day room, but then took a night as well, as our plans changed Rooms are large, quiet and comfortable. Staff are helpful, which isn’t always the car in HK Food Court is good. Lots of choice Being over at Hung Hom keeps the price down. There are great transport links near the hotel. Ferry to Wanchai, buses to Nathan Road We got the Airport Express to Kowloon and a 10 min cab to the hotel. Super easy with luggage I’d use the hotel again

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Dining

Breakfast and on-site dining receive strong feedback for quality and variety, with Big Bay Café and outlets like Dockyard appreciated. Some note limited fruit, poor handling of gluten-free needs, and reduced lounge offerings during renovations.

Related guest reviews

10

Karen

Jan 17, 2024

·

Stayed 3 nights

.My daughter and I stayed here for 4 nights. It is close t the subway, so easy to get around. The experience was amazing- from the spa to the pool to the restaurants and sky view bar. The breakfast buffet is the best we had and we stayed at other high-end hotels in Asia. The staff was so kind and welcoming, accommodating our every need. I would highly recommend the Kerry Hotel in Hong Kong.

10

Muzammal

May 28, 2025

·

Stayed 3 nights

Muslim friendly dining.

10

Attila

Nov 5, 2025

·

Stayed 6 nights

Hotel room, dining, lobby, and staff were exceptional. Great location, beautiful views. Great value, as well. Well done, Kerry Hotel!

10

Van Hien

Nov 21, 2025

·

Stayed 5 nights

Service und Frühstück sind Top

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8

Kin Wan

Sep 25, 2025

·

Stayed 2 nights

Breakfast is very impressed to me in 8/F Club lounge.

10

TERESA

Aug 16, 2023

·

Stayed 3 nights

Beautiful property, amazing rooms, comfortable beds. We loved the breakfast buffet and the view of the harbor was stunning

10

Takehiko

Mar 22, 2025

·

Stayed 3 nights

中学生、小学生含め家族4人で3泊利用しました。空港からホテルへは、エクスプレスで移動すれば九龍駅からのシャトルで直行できます。予約不要。スタッフも丁寧ですし、ジムもプールも清潔でした。ホテル1階のフードコートも使いやすくて助かりました。 Whampoa駅周りは飲食店も多く、テイクアウトもできる店もあり、イオンもあるし危険さも感じないエリアなので子連れで特に問題はなし。 North Pointからフェリーに乗ればホテルの真裏に着くのでそちらも便利。

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10

Juan

Oct 15, 2025

·

Stayed 4 nights

Very nice environment, polite staff excellent breakfast and seafood dinner

10

Chia Joseph Der

Apr 16, 2023

·

Stayed 3 nights

Premier room was exceptionally spatious. Housekeeping was efficient and well done. Staff at the buffet restaurant were friendly and service oriented. We were there for dinner without a reservation and the staff did their best to give us a good table with a view. Dockyard is a great concept - we enjoyed the life music on a Friday evening as well as the Indian food, which was excellent.

8

Alessandro

Aug 20, 2025

·

Stayed 4 nights

First of all, nothing to say about the hotel: very beautiful rooms, excellent cleanliness, excellent services, and pleasant staff. The breakfast, for people without intolerances, is also very rich and good. However, a serious issue: I had asked the facility before booking if there were solutions for celiacs, and I was told that the hotel always had gluten-free bread, muffins, and other dishes available. Unfortunately, we found that only bread was available, and it was not protected from contamination because both the waiters and the guests used tongs for everything. My daughter got sick.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $265	7 $201	8 $203	9 $226	10 $227
11 $212	12 $311	13 $301	14 $233	15 $256	16 $244	17 $242
18 $208	19 $230	20 $256	21 $256	22 $233	23 $267	24 $327
25 $270	26 $267	27 $289	28 $267	29 $289	30 $363	31 $311

Su	Mo	Tu	We	Th	Fr	Sa
1 $352	2 $275	3 $363	4 $409	5 $279	6 $339	7 $386
8 $344	9 $339	10 $449	11 $429	12 $421	13 $503	14 $462
15 $459	16 $283	17 $412	18 $429	19 $345	20 $390	21 $387
22 $335	23 $290	24 $298	25 $256	26 $395	27 $412	28 $345
29 $336	30 $280

Kerry Hotel Hong Kong by Shangri-la

Prices for Kerry Hotel Hong Kong by Shangri-la

Monthly average prices

About this property

Location

Room options

Premier Sea View King Room

Club Premier Sea View Room King

Premier City View King Room

Family Room, Sea View (Questers Premier)

Club Sea View Room King

Club Twin Room, City View

Club Room, 1 King Bed, City View

Deluxe Sea View King Room

Deluxe City View Twin Room

Club Premier City View Room King

Deluxe City View King Room

Deluxe Sea View Twin Room

Executive Suite, 1 King Bed, Sea View

Club Room, 2 Twin Beds, Sea View

Family Room, City View (Questers Premier)

Guest reviews of Kerry Hotel Hong Kong by Shangri-la

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Kerry Hotel Hong Kong by Shangri-la

Prices for upcoming dates