RiverRock 飯店及會議中心

Overall good.

Very nice hotel. Comfortable and clean

We just stayed one night will in area visiting friends. Room, grounds and front desk desk staff were great. Enjoyed our stay and we will be back!

I was genuinely stunned to discover an unexpected $40 early check‑in fee (plus tax) — even for arriving just 30 minutes before check‑in. This was never advertised, and it set the tone for what turned out to be one of the most disappointing hotel stays I’ve had in Ottawa. There are no elevators, which would’ve been nice to know beforehand. Hauling luggage up the stairs was not exactly the welcome I had in mind. The water pressure from the bathroom tap was so weak that I had to use the bathtub faucet just to wash my face or get a glass of water. Not exactly convenient or expected. The room door was squeaky loud. The A/C unit was unbelievably loud. Our choices were either try to sleep with earplugs or turn it off and be uncomfortably hot. Neither option is acceptable for a hotel stay. The drawers didn’t close, the desk outlets were recessed so deeply that our chargers kept falling out, and somehow they still felt justified charging $8 per person for what was basically a bare‑bones continental breakfast.Even the pre‑registration process was a headache — several fields wouldn’t work properly on a smartphone, including the date selection. If guests can’t complete the form, what’s the point of offering it? Overall, this was one of the worst hotel experiences I’ve had in Ottawa, and I left feeling frustrated, disappointed, and frankly baffled at how many basic things were overlooked. I prepaid 2 night's stay not anticipating a $40 charge. Cash grab for sure.

Excellent clean