Polyxenia Suites

Wonderful hotel!. Perfect location in the center of the city. The host Yanis was so nice. The room was beautiful and clean with a big balcony.

This is a beautiful property in the heart of the Old Town and just a few minutes walk from the Old Port and the Fortezza. It's a family run property and has been lovingly renovated and tastefully decorated. There are lots of special touches such as cups, glasses and plates that co-ordinate with the decor, homemade cake and Raki as a welcome gift, a decent hairdryer, a safe, etc. We were on the top floor which benefits from a wrap around balcony, giving fantastic views over the town to the castle, the sea and the mountains. Giannis was so kind and helpful with lots of information and a very fast response time to all queries. He also gave us lots of information for parking spaces as it's not possible to drive up to the property. We chose a private parking lot which cost us €60 from lunchtime on Tuesday to 11am on Thursday. Pricey but it was monitored 24 hours and felt very safe. It was just a 4 minute walk to the property too, which was a bonus.

The room was very clean .The hosts had cake for us ,which was very nice ,thank you.No complaints about the propertyat all One thing I would like to mention though was ,there were 3 adults and we only had the one key to share amongst us, which made it a little difficult if one wanted to stay out later or go out .Mr Giannis was very detailed in his messages about where to park,which was VERY helpful.He also sent us a message for the morning of departure which was great as we were able to bring the car into the old town to load our luggage.

Everything was perfect lovely friendly and helpful owner easy to contact perfect location really nice accomodation would really like to stay again

We absolutely loved our stay at Polyxenia Suites! Giannis was such a kind and gracious host. He was very flexible with us and always quick to respond. We loved the personal touches: delicious coffee and homemade wine and cake from his mother and family. The view of the city is beautiful and the AC was a life saver. We had everything we needed for a wonderful vacation in Crete and look forward to staying here again in the future.