Name: Quality Inn & Suites Grove City-Outlet Mall
Address: 2049 Leesburg Grove City Road, Mercer, Pennsylvania, United States of America, Mercer, Pennsylvania, US
Price range: $66–$193 per night
Rating: 7.27

What guests think

At Quality Inn & Suites Grove City-Outlet Mall, many guests highlight friendly, welcoming service and generally clean, budget-friendly stays, though rooms often feel compact and noise can travel through thin walls, depending on neighbors and hallway activity.

Several reviews note maintenance hiccups such as weak showers, missing or faulty drain stoppers, key-card issues, and occasional elevator glitches. Breakfast feedback is mixed—some appreciate the hot options and value, while others find the selection limited, replenishment inconsistent, and service ending early for late risers. The location is convenient for outlet shopping and nearby restaurants, with plenty of parking. Expect a simple, budget stay with warm service, small rooms, and variable extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with ample parking noted; however, reviews report recurring issues such as an unreliable elevator, limited ice access, a broken vending machine, and areas under renovation.

Related guest reviews

8

richard

Apr 16, 2024

·

Stayed 1 night

Lots of parking

6

Lori

Nov 11, 2024

·

Need to fix hair dryers in room..do not work nor does the vending machine that took pur money

6

Leesa

Mar 4, 2024

·

Stayed 1 night

Better signage for main entrance would be helpful, as well as increased lighting in the parking lot. There was a door facing the street, and it is not the main entrance. The main entrance is on the side of the building, at least half way back the parking lot, without easily visible signage. The mirror in the room was filthy, very streaky. The only staff member I saw checked me in around 8pm, and was still there, in the same clothes, mopping the floor in the breakfast dining area as breakfast was starting at 6am. He then proceeded to sit in the lounge area inside the front entrance.

6

Sunil

Aug 6, 2024

·

Stayed 2 nights

Breakfast is a joke. Most items were not available and we had to ask for them. We have stayed at many hotels in Grove city and this hotel and their service is nowhere close. Elevator kept getting stuck few times.

4

John

May 10, 2025

·

Stayed 2 nights

Elevator didn’t work. Safety latch on room door broken. Toilet paper roll too far away from the toilet. Shower drain cap missing. Staff was very considerate and helpful.

8

wayne

Jan 2, 2023

·

Stayed 19,358 nights

easy parking

10

Jean

May 1, 2025

·

Stayed 1 night

Good value and decent facilities.

6

Robert

Sep 11, 2023

·

Stayed 2 nights

This hotel was clean, Comfy beds, and easy parking. there were several rooms under construction. there was a weird small in the hotel. maybe some kind of spice. The breakfast was nothing to write home about.

6

Michael

Apr 29, 2025

·

Stayed 1 night

Breakfast was limited, but good for the rate you pay. Ice machine only on 1 floor sucked. Not enough towels in room, no soap, no extra roll of toilet paper.... Just things I've come to expect at hotels, but overall it was a good deal and clean.

6

Robert

Nov 11, 2024

·

Stayed 1 night

It was ok. The microwave in the room didn't work. The towels looked pretty bad. No clock or tissues in the room. Room was tiny but fairly nice. Good parking. Staff was friendly, breakfast was decent. I would probably try somewhere else if I were coming back to this area but no major complaints.

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Cleanliness

Cleanliness feedback is mixed: many guests found rooms very clean, while others reported stained towels, mold, dirty bathrooms, and occasional pest or bedding concerns.

Related guest reviews

4

Jacqueline

Sep 6, 2024

·

Stayed 1 night

They give us all the way to the end of hall when we arrive i check the washroom the toilet seat has pee stain and the drawer has a dead flies, and the cofee tray has a bucket container for the ice when i grab it to refill my cooler theres a lot of hair, it means no body cleaning the room.

10

Jerlyn

Nov 10, 2025

·

Stayed 2 nights

The gentleman at the desk was so friendly and welcoming. He spoke to us every time he saw us and made us feel like we were family. Will definitely stay again in future. Also very clean room and everything worked!

10

Robert

Nov 18, 2025

·

Stayed 3 nights

The room was very clean and satisfied my expectations. The staff was very helpful, courteous and polite at all times. They did their very best to always please us and satisfy any needs.

6

Robert

Aug 5, 2025

·

Stayed 1 night

Outside and lobby looked good. Room i was in needed a little care. Stained towels, bathroom needed a deep clean and repair.

10

Patricia R.

Apr 21, 2025

·

Stayed 1 night

Great clean property, could use some more extensive cleaning. The window in our room had mould around the frame

4

Dan

Jun 11, 2025

·

Stayed 2 nights

The shower had water damage/mold on it. There was only one towel in the room when we arrived. The thermostat in the room did not work so the room was warm. I won't stay at a Quality Inn and Suites again.

2

FINTON

Feb 19, 2024

·

Stayed 1 night

We got bitten by bed bugs :(

10

John

Sep 29, 2025

·

Stayed 2 nights

The room was clean and the staff were excellent

4

Michael

Feb 16, 2024

·

Stayed 1 night

The bedding was dirty.

4

Lino

Sep 22, 2023

·

Stayed 1 night

Not very clean

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Rooms

Rooms are consistently small with thin walls that transmit noise; comfort is decent for short stays, but some units have maintenance issues like weak water pressure, faulty drains, or noisy HVAC.

Related guest reviews

6

George

Jul 23, 2023

·

Stayed 1 night

Rooms are quite small as well as small beds.

10

Lisa D

Sep 24, 2025

·

Stayed 3 nights

The staff were very friendly and the area had a lot of dining and shopping options. It was easily the smallest hotel room I had ever stayed in. However, it had everything we needed and made good use of space with drawers, shelves, and hooks.

6

Alison

Dec 1, 2024

·

Stayed 3 nights

Clean unit close to outlet shopping. Temperature / climate control was a challenge to maintain consistent temp in the room. Able to hate folks above and beside room. Breakfast included with room is basic.

8

Jeffrey

Aug 24, 2024

·

Stayed 1 night

Staff was great… Room was very small, but clean and suitable.

8

Tina

Aug 3, 2025

·

Stayed 1 night

Room was small

6

Estella

Aug 22, 2025

·

Stayed 1 night

Average room, shower ver slippery when wet, long hair in sink, curtains dont black out all light, can hear people runnibg in the hall

6

Jaime

Aug 15, 2025

·

Stayed 1 night

Upon arrival at 4pm I had to ring the bell twice and wait several minutes for someone to come and check us in. The roof in the hall was leaking into a mop bucket just sitting in the middle of the floor. And we barely got any sleep because the walls were super thin and we had loud snoring on one side and a screaming toddler in the other. It was fine for our one night stay but I won’t be returning.

8

Gary

Dec 17, 2024

·

Stayed 1 night

Clean but room was small.

6

Sylvia

Aug 5, 2024

·

Stayed 1 night

Great for a 1 night stop over. Would not stay any longer. The walls are thin. Can hear everything.

8

Paula

Jul 28, 2025

·

Stayed 2 nights

Friendly, helpful service. Good breakfast. Walls are thin, doors bang when closing. Sleep interrupted.

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Service

Service is frequently praised as friendly, welcoming, and accommodating, though a few guests experienced slow check-in and repeated key-card problems or curt daytime staff.

Related guest reviews

8

Andy

Aug 3, 2025

·

Stayed 1 night

Very friendly staff, always a help. Rooms are very clean and any issues are taken care of promptly. Breakfast is better than most places, including eggs, sausage gravy and biscuits, and even a waffle maker.

8

Cindy

Nov 9, 2025

·

Stayed 1 night

Room was clean. Staff very friendly.

8

Martha

Jun 15, 2025

·

Stayed 2 nights

The customer service was excellent.

10

Humberto Lionel

Sep 28, 2025

·

Stayed 2 nights

James at the front desk was going above our expectations!

10

Jerlyn

Nov 10, 2025

·

Stayed 2 nights

The gentleman at the desk was so friendly and welcoming. He spoke to us every time he saw us and made us feel like we were family. Will definitely stay again in future. Also very clean room and everything worked!

10

Robert

Nov 18, 2025

·

Stayed 3 nights

The room was very clean and satisfied my expectations. The staff was very helpful, courteous and polite at all times. They did their very best to always please us and satisfy any needs.

10

SHEILA

Sep 1, 2025

·

Stayed 2 nights

We had a nice time there. Breakfast was really good. Just wished it was until 10am instead of 9am. James the owner was wonderful. He always greated me with my name when he saw us. Will definitely use them again.

4

Thomas

May 11, 2023

·

Stayed 1 night

The daytime staff were extremely rude and basically avoided contact. No towels in the room and the television quit working in the evening.

6

Kim

Nov 10, 2024

·

Stayed 1 night

My room key had to be rekeyed 3 times for it to work. Front desk agent was accommodating. This was very inconvenient to have to come down stairs 3 times because the key wouldn’t open the door. The breakfast wasn’t that good no yogurt and bananas were brown. I just had tea. I only stayed 1 night just passing through so it worked for us.

10

Tina

Dec 22, 2025

·

Stayed 1 night

Everything. Staff went way beyond. Never treated so much like family. Loved our stay. Beds so comfy we didn’t wake up for breakfast. Loved this stay better than anywhere we have ever stayed. I would recommend to everyone.

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Location

Convenient location for Grove City Premium Outlets and nearby dining; several guests also appreciated the quieter setting slightly away from the busiest area.

Related guest reviews

10

Marina

May 25, 2025

·

Stayed 2 nights

It was in a quiet location and restaurants near the hotel making it very convenient. The hotel staff was exceptionally pleasant and welcoming. I would definitely stay there again!

8

dianne

Feb 20, 2023

·

Stayed 1 night

Room was clean, staff Joshua was nice, a restaurant was right across street, good breakfast, good hotel for the money. It's 6 miles from I-80.

10

James

Aug 31, 2025

·

Stayed 2 nights

Great place to stay. Clean, cery helpful friendly staff. Places to eat directly acrossthe street the sterr

10

Donna

Apr 2, 2023

·

Stayed 1 night

Very clean, friendly host, quiet and not too busy. The hotel is close to outlet mall and several restaurants.

10

Shawn

Apr 15, 2024

·

Stayed 1 night

It was great realizing the Wendell August Forge building was just across the street. Spent a nice hour there. The hotel isn't very close to the outlet mall, and that's frankly a good thing. Traffic wasn't an issue. There's a restaurant across the street, but I didn't try it. The only complaint I had, and it's kind of a strange one, is I found the reach for the toilet paper from the toilet a stretch more than usual. Very strange placement.

10

Lee

Nov 2, 2023

·

Stayed 1 night

Right near shopping and restaurants. Price was right

8

Marilyn

Oct 3, 2025

·

Stayed 1 night

Good value and location

10

David

May 5, 2025

·

Stayed 1 night

We were quick overnighters. So convenient to get to Westminster College. Staff was friendly in the evening and the morning. We didn’t stay for breakfast but the area looked great.

10

Heather

Nov 22, 2024

·

Stayed 1 night

Quiet clean room. Hot breakfast served. Close to alot of shopping and dining.

8

tamara

Aug 7, 2023

·

Stayed 2 nights

We stayed at this hotel for the location. We were going to Grove city outlets. Excellent location.. very clean, good room. They have breakfast in the morning until 10am. Scramble eggs, sausage links, biscuits, gravy.. waffle machine... juice, coffee, tea 24/7. Nice and friendly staff. I recommend it.

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Dining

Breakfast quality is inconsistent—some liked the hot items and value, but many cited limited choices, items not replenished, and early closing at 9am.

Related guest reviews

6

Mary

Jul 21, 2024

·

Stayed 1 night

The hotel is ok if staying a night or 2. Breakfast was so small they had one waffle maker and the line to make them was about 5-6 deep. Not many options for breakfast. Room was clean bathroom floor was dirty but the outlets near bed did not work. So only had one outlet in the room that I was able to use.

8

Andy

Aug 3, 2025

·

Stayed 1 night

Very friendly staff, always a help. Rooms are very clean and any issues are taken care of promptly. Breakfast is better than most places, including eggs, sausage gravy and biscuits, and even a waffle maker.

10

Zariya

Jan 30, 2025

·

Stayed 1 night

Staff was very attentive and accommodating. Great hot breakfast, looks just like pictures

10

Andy

Jul 6, 2025

·

Stayed 1 night

Wonderful staff and very accomadating. One of the best hotels to extend with. Fast and zero issues. The breakfast assortment was surprising, with eggs and sausage, waffles, biscuits and sausage gravy, and more! All at a fair price, lower than other hotels in the area. Would recommend to anyone and we will return anytime I need to be around the grove city outlets!

6

Luis

Sep 11, 2023

·

Stayed 1 night

Breakfast was terrible

10

Joseph

Dec 7, 2023

·

Stayed 1 night

The toilet didn't flush. The Breakfast menu was lacking and needed some kind of signage indicating what was being served.

8

Louis

Apr 9, 2023

·

Stayed 1 night

Room is acceptable for this eco price hotel. Bed is clear and comfortable. Heater is a bit noisy. Breakfast is no good. We end up eating outside. But what you paid is what you get :-)

10

SHEILA

Sep 1, 2025

·

Stayed 2 nights

We had a nice time there. Breakfast was really good. Just wished it was until 10am instead of 9am. James the owner was wonderful. He always greated me with my name when he saw us. Will definitely use them again.

6

Kim

Nov 10, 2024

·

Stayed 1 night

My room key had to be rekeyed 3 times for it to work. Front desk agent was accommodating. This was very inconvenient to have to come down stairs 3 times because the key wouldn’t open the door. The breakfast wasn’t that good no yogurt and bananas were brown. I just had tea. I only stayed 1 night just passing through so it worked for us.

8

Sarah

Feb 23, 2025

·

Stayed 2 nights

Room was clean and the service friendly. Breakfast was not great, but filled the hungry tummy.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$58
February	$68
March	$64
April	$78
May	$86
June	$75
July	$74
August	$72
September	$73
October	$76
November	$64
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $76	15 $70	16 $75	17 $80	18 $141	19 $108
20 $69	21 $71	22 $72	23 $74	24 $80	25 $141	26 $158
27 $73	28 $76	29 $76	30 $74

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2	3
4 $78	5 $68	6 $66	7 $67	8 $82	9 $193	10 $192
11 $67	12 $69	13 $68	14 $67	15 $69	16 $99	17 $113
18 $79	19 $67	20 $70	21 $70	22 $104	23 $172	24 $111
25 $75	26 $71	27 $69	28 $69	29 $73	30 $109	31 $94

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa Bed

Room, 1 Queen Bed, Accessible

Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Grove City-Outlet Mall

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Prices for upcoming dates