Is parking available at the property?

Yes, free self-parking is available on-site. However, parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 108 per person.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

The standard check-in time is 14:00 and check-out time is 12:00. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The property is centrally located in Shenzhen, within a 10-minute drive of Huanggang Border Crossing and Huaqiangbei. It is approximately 2.0 km from Shenzhen Bay and 2.5 km from the Shenzhen Convention and Exhibition Center.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age for children to stay for free.

Shenzhen L.gem Hotel - Comfortable Stay in Shenzhen

Average nightly price at Shenzhen L.gem Hotel by month, last 12 months (USD)
Month	Average price
January	US$54
February	US$59
March	US$61
April	US$65
May	US$64
June	US$73
July	US$72
August	US$72
September	US$68
October	US$60
November	US$75
December	US$66

What guests think

Across recent reviews, Shenzhen L.gem Hotel is praised for a convenient location near metro links and shops, and for spacious rooms with features like bathtubs, desks, and pillow options that many guests find comfortable and good value for the price.

Service is frequently described as friendly and helpful, with staff assisting promptly when issues arise. Several reviews note the property feels dated, with maintenance problems such as weak air conditioning or worn fittings, and Wi-Fi that can be unreliable or difficult for international visitors to access. Cleanliness is often praised, but some guests reported smoke or pipe odors, bathroom grime, and a few bedbug incidents, with responses varying. Expect convenience and space, with some trade-offs in age and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Ms

27 Oct 2024

·

Stayed 1 night

位置不錯，從沙尾站步行5分鐘左右就到，也不難找，沿路有樹蔭，只是路旁都是裝修工程店，沒什麼可看。酒店旁就是商場，有盒馬生鮮超市、八合里火鍋、瑞幸咖啡、Linlee檸檬茶、喜茶等等。附近是民居，有街市及平民化超市，新鮮嘅住宿體驗。就是沒有景觀，窗外就是隔離屋苑了。酒店比想像中新同乾淨，員工有禮貌。晚上點了美團，有機械人送上來。 14:00可Check-in及12:00才Check-out，時間好似比一般酒店好。

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8

MINH

15 Nov 2025

·

Stayed 1 night

Well trained Staff, and really appreciated the concierge staffs, first i need to log in for WiFi and they came in to help, It's little complicate for Foreign visitor, because they need you to have a local phone number for security, and i left my iPad at the room and they send it back to me, Thank you ! But hotel facilities and amenities need some upgrade, anyway thanks.

6

bertrand

7 Apr 2023

·

Stayed 2 nights

Maintenance isn’t good an hotel getting old. Pipes smell in the bathroom, just clean. I was disappointed

6

Sergio wilson

3 Dec 2025

·

Stayed 8 nights

Hotel está muito envelhecido, precisando de urgente atualizaçao. Ar condicionado nã o funcionou, cortinas rasgadas, aparador rasgado e wi fi sofrivel. Alem de tudo possui um cheiro insuportavel de cigarros apesar de ser um quarto para não fumantes. A localização é razoavel, com estaçao de metrô a cerca de 700 metros mas cercado de edificações muito feias. As fotos nomsite nao correspondem aonestado atual do horel

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10

Darrah

28 Oct 2025

·

Stayed 1 night

Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.

10

yaojen

25 Sept 2025

·

Stayed 3 nights

很棒的酒店有按摩也有美好早餐

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8

Tim

10 Nov 2024

·

Stayed 1 night

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.

8

pak hin

28 Nov 2024

·

Stayed 1 night

保養有點舊，冷氣風很弱

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10

michael

19 Nov 2024

·

Stayed 6 nights

Very safe hotel. You can not go the the room through elevator without hotel id card

8

DORIS L

6 Apr 2025

·

Stayed 3 nights

Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay

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Cleanliness

Many guests find rooms clean, but maintenance and hygiene issues appear, including smoke or pipe odors, bathroom grime, and a few bedbug incidents. Overall impressions range from spotless to disappointing.

Related guest reviews

6

bertrand

7 Apr 2023

·

Stayed 2 nights

Maintenance isn’t good an hotel getting old. Pipes smell in the bathroom, just clean. I was disappointed

6

Sergio wilson

3 Dec 2025

·

Stayed 8 nights

Hotel está muito envelhecido, precisando de urgente atualizaçao. Ar condicionado nã o funcionou, cortinas rasgadas, aparador rasgado e wi fi sofrivel. Alem de tudo possui um cheiro insuportavel de cigarros apesar de ser um quarto para não fumantes. A localização é razoavel, com estaçao de metrô a cerca de 700 metros mas cercado de edificações muito feias. As fotos nomsite nao correspondem aonestado atual do horel

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4

Peter

11 Apr 2024

·

Stayed 4 nights

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.

10

Charles

3 Nov 2025

·

Stayed 4 nights

Great location, Super Clean & Amazing Breakfast! Mega value for money!

10

mira

16 Jun 2025

·

Stayed 13 nights

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.

6

Pansy

4 Aug 2024

·

Stayed 1 night

整潔度欠佳浴室很多污漬

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8

Peter

17 Jun 2024

·

Stayed 3 nights

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.

8

Ogawa

4 Jun 2024

·

Stayed 1 night

Rooms are spacious and clean.

8

Lynden

23 Nov 2025

·

Stayed 3 nights

The room was clean and kept nice. The stagg was friendly and helpful

8

Miu

16 Mar 2025

·

Stayed 1 night

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often large and comfortable, with features like bathtubs, desks, and pillow options; some have firm beds or limited views. Wi-Fi can be unreliable or hard to access for foreigners, and air conditioning performance and decor feel dated in places.

Related guest reviews

8

MINH

15 Nov 2025

·

Stayed 1 night

Well trained Staff, and really appreciated the concierge staffs, first i need to log in for WiFi and they came in to help, It's little complicate for Foreign visitor, because they need you to have a local phone number for security, and i left my iPad at the room and they send it back to me, Thank you ! But hotel facilities and amenities need some upgrade, anyway thanks.

10

mira

16 Jun 2025

·

Stayed 13 nights

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.

10

Darrah

28 Oct 2025

·

Stayed 1 night

Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.

10

Craig

8 Feb 2025

·

Stayed 1 night

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.

8

pak hin

28 Nov 2024

·

Stayed 1 night

保養有點舊，冷氣風很弱

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6

LAI CHING

11 Aug 2024

·

Stayed 1 night

已標明不要尾房，卻偏偏安排尾房，房內空調很熱，不涼快，睡覺都出汗了

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8

YUK CHUN

12 Jul 2024

·

Stayed 1 night

景觀開場，空間夠大，冷氣還算充足，有浴缸浸浴

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8

jocelyn

18 Nov 2024

·

Stayed 2 nights

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.

8

Janice

14 Jan 2025

·

Stayed 3 nights

WiFi was a problem

8

DORIS L

6 Apr 2025

·

Stayed 3 nights

Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay

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AI-generated summary based on recent guest reviews

Service

Staff are generally friendly and helpful, with concierge and housekeeping praised for resolving Wi-Fi issues, returning lost items, and special touches. However, English ability can be limited, queue management and reception warmth vary, and responses to problems are inconsistent.

Related guest reviews

10

Ms

27 Oct 2024

·

Stayed 1 night

位置不錯，從沙尾站步行5分鐘左右就到，也不難找，沿路有樹蔭，只是路旁都是裝修工程店，沒什麼可看。酒店旁就是商場，有盒馬生鮮超市、八合里火鍋、瑞幸咖啡、Linlee檸檬茶、喜茶等等。附近是民居，有街市及平民化超市，新鮮嘅住宿體驗。就是沒有景觀，窗外就是隔離屋苑了。酒店比想像中新同乾淨，員工有禮貌。晚上點了美團，有機械人送上來。 14:00可Check-in及12:00才Check-out，時間好似比一般酒店好。

Translate

8

MINH

15 Nov 2025

·

Stayed 1 night

Well trained Staff, and really appreciated the concierge staffs, first i need to log in for WiFi and they came in to help, It's little complicate for Foreign visitor, because they need you to have a local phone number for security, and i left my iPad at the room and they send it back to me, Thank you ! But hotel facilities and amenities need some upgrade, anyway thanks.

4

Peter

11 Apr 2024

·

Stayed 4 nights

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.

8

Peter

17 Jun 2024

·

Stayed 3 nights

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.

10

Craig

8 Feb 2025

·

Stayed 1 night

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.

8

Lynden

23 Nov 2025

·

Stayed 3 nights

The room was clean and kept nice. The stagg was friendly and helpful

6

LAI CHING

11 Aug 2024

·

Stayed 1 night

已標明不要尾房，卻偏偏安排尾房，房內空調很熱，不涼快，睡覺都出汗了

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8

Miu

16 Mar 2025

·

Stayed 1 night

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.

6

Flora

1 Oct 2023

·

Stayed 1 night

在等待登記入住時，會有人插隊，員工沒有處理好。

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8

jocelyn

18 Nov 2024

·

Stayed 2 nights

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.

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AI-generated summary based on recent guest reviews

Location

Widely regarded as convenient for the MTR (about 5-10 minutes' walk), with a nearby mall, eateries, and easy taxi access, including to the border and rail. Some mention unattractive surroundings, construction, or a longer walk than expected.

Related guest reviews

10

Ms

27 Oct 2024

·

Stayed 1 night

位置不錯，從沙尾站步行5分鐘左右就到，也不難找，沿路有樹蔭，只是路旁都是裝修工程店，沒什麼可看。酒店旁就是商場，有盒馬生鮮超市、八合里火鍋、瑞幸咖啡、Linlee檸檬茶、喜茶等等。附近是民居，有街市及平民化超市，新鮮嘅住宿體驗。就是沒有景觀，窗外就是隔離屋苑了。酒店比想像中新同乾淨，員工有禮貌。晚上點了美團，有機械人送上來。 14:00可Check-in及12:00才Check-out，時間好似比一般酒店好。

Translate

8

Chun-Hao

22 Jun 2024

·

Stayed 1 night

Very convenient!

6

Sergio wilson

3 Dec 2025

·

Stayed 8 nights

Hotel está muito envelhecido, precisando de urgente atualizaçao. Ar condicionado nã o funcionou, cortinas rasgadas, aparador rasgado e wi fi sofrivel. Alem de tudo possui um cheiro insuportavel de cigarros apesar de ser um quarto para não fumantes. A localização é razoavel, com estaçao de metrô a cerca de 700 metros mas cercado de edificações muito feias. As fotos nomsite nao correspondem aonestado atual do horel

Translate

4

Peter

11 Apr 2024

·

Stayed 4 nights

Location was good. Easy access to MTR. Lots of local shops. However, bedbugs bit me very badly. Response for front desk was not as I expected. Sprayed insect poison and didn’t offer another room. I did get a plate of fruits as console.

10

Benny

1 Nov 2024

·

Stayed 6 nights

Convenient, easy to go around

10

mira

16 Jun 2025

·

Stayed 13 nights

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.

8

Peter

17 Jun 2024

·

Stayed 3 nights

Shenzhen is definitely a great city. Hotel was in a good location. Little longer walk than expected to get to the subway station. Big plus that taxis are everywhere and to very expensive. Did have issues with bedbugs. Management took care of it immediately. Already booked another trip and staying at the same hotel.

10

Darrah

28 Oct 2025

·

Stayed 1 night

Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.

8

Xiangping

6 May 2025

·

Stayed 2 nights

Great location

8

DORIS L

6 Apr 2025

·

Stayed 3 nights

Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised as tasty and good value, though some guests found limited selection and a dark dining room.

Related guest reviews

10

Charles

3 Nov 2025

·

Stayed 4 nights

Great location, Super Clean & Amazing Breakfast! Mega value for money!

6

Annabel

3 Mar 2025

·

Stayed 1 night

I did not feel comfortable in the room. The breakfast was worse. I paid for two but my brother decided not to dine there because it is very dark dining room. It does not feel clean . Food selection is limited.

10

yaojen

25 Sept 2025

·

Stayed 3 nights

很棒的酒店有按摩也有美好早餐

Translate

8

Tim

10 Nov 2024

·

Stayed 1 night

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $72	3 $71
4 $72	5 $65	6 $64	7 $65	8 $110	9 $110	10 $103
11 $68	12 $91	13 $83	14 $83	15 $107	16 $104	17 $104
18 $107	19 $107	20 $95	21 $95	22 $107	23 $107	24 $107
25 $107	26 $96	27 $103	28 $87	29 $96	30 $95	31 $95

Shenzhen L.gem Hotel

Prices for Shenzhen L.gem Hotel

Monthly average prices

About this property

Location

Room options

Superior Double Room, City View

Deluxe Double Room, Business

Superior Twin Room, City View

Deluxe Twin Room, Business

Deluxe Suite

Executive Double Room

Superior Suite

Executive Suite

Guest reviews of Shenzhen L.gem Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Shenzhen L.gem Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30 $62