Is parking available at the property?

Self-parking is available on-site for a fee of MOP 300 per day.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 1:00 PM for a fee of approximately MOP 261.8 for adults and MOP 130.9 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Late check-out is available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Elevators are available for easy access to different floors.

Where is the property located in relation to key landmarks?

The hotel is situated in a shopping district, within a 15-minute walk of Taipa Village and Cotai Arena. It is approximately 1.1 miles from Shoppes at Venetian and 1.4 miles from the Museum of Taipa and Coloane History.

Does the property have a swimming pool?

Yes, there are 3 outdoor swimming pools, including an outdoor heated pool. The pools are available for guests to enjoy throughout their stay.

What are the policies for guests staying with children?

Up to 2 children aged 12 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

St. Regis Macao Resort in Cotai

What guests think

Across many reviews, St. Regis Macao earns high praise for genuinely attentive staff and standout butler service, spacious comfortable rooms, and a convenient Cotai location connected to neighboring resorts, creating a calm, upscale experience that feels warmly personal.

Common drawbacks include occasional delays at check-in or room readiness, breakfast queues, and some aging facilities or minor room niggles like weak shower pressure, soft mattresses, and sporadic maintenance or housekeeping lapses. Guests also highlight a pleasant pool and sauna, a small but usable gym, and well-regarded dining at The Manor, though a few found the coffee or food options average. Expect polished, service-led luxury with personal touches and a quieter feel than many Cotai mega-resorts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many guests praise the pool, sauna and fitness areas, and some enjoy the bar. A few note dated elements, a wet-area spa needing renovation, a too-warm pool, or the lack of an indoor pool.

Related guest reviews

10

Hsuante

Sep 14, 2023

·

Stayed 3 nights

Best bar in Macau

10

Elizabeth

May 7, 2025

·

Stayed 2 nights

Great location. Access to so many eating places. Friendly staff. Large, clean and quiet rooms. Pool temperature was too warm. Will stay here again.

10

PING

Oct 31, 2025

·

Stayed 3 nights

整體非常好，只是早餐的食材可以再好點，再多一點，沒有室內泳池也是可惜了。

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10

shinhee

Aug 7, 2025

·

Stayed 2 nights

This was my second stay at The St. Regis Macao, and it once again exceeded every expectation. While being escorted to our room, I realized the staff member assisting us was Benjamin, who had helped me with my check-in during my previous visit. When I mentioned this to him, he warmly remembered and welcomed us with genuine hospitality. His attentive care and personal touches truly moved me and turned what could have been a regular hotel stay into one of the most memorable experiences of my life. One of my friends was celebrating her birthday during this trip, and I had requested a small celebration in advance. What the hotel prepared far surpassed anything I imagined. The room was beautifully decorated with blue balloons and a handwritten card. In the evening, the butler team brought a birthday cake and a cute teddy bear, making the day end on a perfect note. Throughout our stay, every single staff member responded to our big and small requests with such kindness and professionalism. Their attentive service made us feel truly welcome. The room was spotless, and the pool, sauna, and fitness center were all well-maintained and relaxing. We also added breakfast to our stay, and it was an excellent decision. Thanks to this experience, I’m confident that whenever I return to Macau, The St. Regis will always be my top choice. To everyone who made this stay so wonderful — especially Benjamin —thank you from the bottom of my heart.

10

Yonnie

Jun 15, 2025

·

Stayed 2 nights

An amazing, graceful and peaceful hotel at a convenient location yet be in the crowd just with few minutes walk. All the staff are friendly, cheerful and helpful. Fast check-in and check-out process. Spacious room with 24-hour in-room dining service. Gain-more-weight recommendations are Korean Fried Chicken, Fried Squid Rings & Wakyu beef burger in the Overnight menu. Nice pools can be seen from my room (but I had no chance to visit due to typhoon). The Butler Team are so meticulous and can handle every reasonable requests 24/7. I am sure everyone can have a enjoyable stay in St. Regis Macao.

10

Jill

Oct 12, 2025

·

Stayed 1 night

Great breakfast and brilliant pool for families.

8

Zhuo Lin

Nov 6, 2025

·

Stayed 1 night

The facilities are great, such as sauna, swimming pool

10

HIROYUKI

Feb 19, 2025

·

Stayed 3 nights

美しい内装ホスピタリティあふれるスタッフ美味しいレストラン清潔なプールやサウナとジム

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8

Joana

Jun 21, 2024

·

Stayed 3 nights

Stay was ok but needs improvement and renovation at wet area spa. Housekeeping was awesome.

10

Victor

Jul 4, 2025

·

Stayed 2 nights

The hotel room and facility is generally great, the staff are excellent. Coffee can be better. Swimming pool is good.

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Cleanliness

Most reviews report very clean rooms and public areas, with housekeeping generally attentive. Occasional issues appear, such as hair in a shower, lingering odors or smoke smells, stained windows, or sheets that seemed not freshly changed.

Related guest reviews

8

Siu Wai Grace

Feb 28, 2026

·

Stayed 1 night

Overall it’s pretty good. I’ve booked 2 rooms. One room is very good but the bathroom of the other was not so clean. We found hair in the showering area.

10

Mei Po

May 22, 2025

·

Stayed 2 nights

Clean and spacious room, perfect layout

8

Sze Wing

Feb 15, 2024

·

Stayed 2 nights

This is my repeated visit within 1.5months. Everything is great as usual, except the only disappointment is the sheet did not seem to have changed, as there was odour from someone!

4

wai leung

Feb 13, 2025

·

Stayed 1 night

Iffy smell in room, tired put materials, left in the middle of the night as couldnt sleep

8

KUEN

Apr 12, 2023

·

Stayed 2 nights

選擇入住瑞吉2天，雖然入住當天延遲到6點才可上房間，但服務員主動延遲退房間時間為下午2點，住宿期間還致電房間致歉及送贈兩隻酒店熊公仔，不知是否復活節期間入住，酒店還送了手做毛巾兔及復活蛋給小朋友。酒店所有服務員非常有禮、會主動解決客人困難房間空間大及清潔整體住宿體驗非常舒適，下次會再次入住瑞吉

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10

Ai Ming

Oct 26, 2024

·

Stayed 2 nights

The rooms are very clean and spacious, the front desk staff very helpful. This is our second time stay in this hotel, we love it so much, the hotel smell very nice compare to other hotel

6

Hon Lam

Jun 4, 2025

·

Stayed 1 night

上午check in已通知不要吸煙房，到晚上才有取房，上到房有大煙味，在房打電話接線生都話係吸煙房，要走返去前台再搞，不愉快的住宿

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10

Philippe

Nov 9, 2025

·

Stayed 1 night

Great team! Nice and clean room.

10

Vicki

Nov 14, 2025

·

Stayed 4 nights

This hotel is very grand, clean

10

KWONG MING IAN

Oct 12, 2025

·

Stayed 1 night

nice room and clean

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Rooms

Rooms are large, comfortable and often quiet for Cotai, with classic decor and some great views. A few guests mention very soft mattresses, weak shower pressure or leaky doors, dated elements, tricky in-room tech, or occasional external noise.

Related guest reviews

10

SHIU CHEONG CHARLES

Aug 4, 2023

·

Stayed 1 night

Spacious room with upscale decor, high end amenities. Staff are very helpful and friendly. Only shortfall is the over-plush mattress which would bring backache problem to guests with back pain issues.

10

Tim Fung

Jan 15, 2024

·

Stayed 1 night

The mattress is too soft for the one with the back pain, not much dining options.

8

Shuk Yee

May 20, 2024

·

Stayed 1 night

staff is nice and helpful no matter the front desk, cleaning staff or bell boy. It'd be great and make the experience better if the running water from the shower can improve - it's not strong enough so take more time for bathing.

10

Elizabeth

May 7, 2025

·

Stayed 2 nights

Great location. Access to so many eating places. Friendly staff. Large, clean and quiet rooms. Pool temperature was too warm. Will stay here again.

10

Mei Po

May 22, 2025

·

Stayed 2 nights

Clean and spacious room, perfect layout

10

Eric

Jun 19, 2024

·

Stayed 1 night

We were thrilled to receive a free upgrade to the presidential suite, thanks to Winnie and George. The overall experience was fantastic, with a perfect 10/10 rating. However, the technology in the room could benefit from a more user-friendly and intuitive interface

10

Ai Ming

Oct 26, 2024

·

Stayed 2 nights

The rooms are very clean and spacious, the front desk staff very helpful. This is our second time stay in this hotel, we love it so much, the hotel smell very nice compare to other hotel

10

Yuk Man

Dec 6, 2025

·

Stayed 1 night

Had a pleasurable stay at St Regis Macau. Thank you to our butler David for the special arrangement on our celebration, and the great check in service from Sam. Room is spacious and clean, and breakfast quality is great. We will visit again!

10

Lim Su

Jan 17, 2025

·

Stayed 1 night

While it is not the newest, St Regis remains true to its 5* rating of being excellent in service. The room is still large and perhaps my only complaint would be the shower door would still allow water to splash to the outside.

10

Kawin

May 8, 2023

·

Stayed 2 nights

It's very great 5 stars hotel. It's have a great environment around this hotel. Good shipping centre. Great restrung. However, there is some sound noise from clubbing near in the hotel. even I stay at the 1506 at 15 floors. Overall, its the best but, only noise.

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Service

Service stands out as a defining strength, with warm, proactive staff and personalized butler service that handles celebrations and special requests superbly. Minor complaints include occasional check-in delays or inconsistent service at busy breakfast times.

Related guest reviews

10

siwakarn

Feb 14, 2026

·

Stayed 2 nights

We had a pleasant stay at The St. Regis. Although the check-in process took longer than expected and our room was not ready immediately, the professionalism and warm hospitality of the staff made a significant difference to our overall experience. Every member of the team we encountered was courteous, attentive, and genuinely welcoming. Their friendly attitude and willingness to assist helped us feel relaxed and well taken care of, even while waiting for our room. Because of their excellent service and positive energy, we did not feel frustrated at all. Overall, we truly appreciated the high standard of service and the wonderful attitude of the staff across all departments. This level of hospitality left a very good impression on us, and we would be happy to return and recommend The St. Regis to others.

10

HON WING

Dec 20, 2025

·

Stayed 1 night

服務十分到位且窩心，選擇瑞吉同太太來一個六週年小旅行，在check in, 管家服務及早晨用餐均收到不同服務單位的祝福、主動幫忙拍照、安排小甜點及送上已印好的相片連祝福賀卡，為週年紀念添上色彩。

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10

Yeong

Sep 24, 2023

·

Stayed 2 nights

We had one of the best memorable stay in any hotels. The check in and service were just excellent. Customer service manager David was so helpful and friendly. He made us feel we were their private guests. He also followed up checking our experience at the hotel and any extra services needed. This a family reunion trip and everyone was so impressed by the quality of services. We have stayed some fancy hotels but this stay at St Regis really stands out. It made us feel we should place our loyalty with their brand.

10

shinhee

Aug 7, 2025

·

Stayed 2 nights

This was my second stay at The St. Regis Macao, and it once again exceeded every expectation. While being escorted to our room, I realized the staff member assisting us was Benjamin, who had helped me with my check-in during my previous visit. When I mentioned this to him, he warmly remembered and welcomed us with genuine hospitality. His attentive care and personal touches truly moved me and turned what could have been a regular hotel stay into one of the most memorable experiences of my life. One of my friends was celebrating her birthday during this trip, and I had requested a small celebration in advance. What the hotel prepared far surpassed anything I imagined. The room was beautifully decorated with blue balloons and a handwritten card. In the evening, the butler team brought a birthday cake and a cute teddy bear, making the day end on a perfect note. Throughout our stay, every single staff member responded to our big and small requests with such kindness and professionalism. Their attentive service made us feel truly welcome. The room was spotless, and the pool, sauna, and fitness center were all well-maintained and relaxing. We also added breakfast to our stay, and it was an excellent decision. Thanks to this experience, I’m confident that whenever I return to Macau, The St. Regis will always be my top choice. To everyone who made this stay so wonderful — especially Benjamin —thank you from the bottom of my heart.

10

Martin

Jan 16, 2026

·

Stayed 2 nights

Tremendous hotel. We were treated like royalty and after 30 years of traveling and staying in 4 and 5 star hotels, this stands out as our best ever hotel experience. Just remarkable service and attention to detail. Hats off to all staff as they were friendly and seemed genuinely concerned about our standard of care. We could not have been happier.

10

vylynh

Sep 20, 2025

·

Stayed 2 nights

Service was over the top amazing, especially the breakfast staff. Kane, Asmita, Rod, and others were excellent. Treated us like family and we will come back just because of them. We wanted to take all of them home with us as our new family members! They were the best part of our stay. Honestly, this establishment was great, but I cannot say it is the best St Regis property I have ever visited. That said, the service was beyond reproach and the management team was phenomenal. The GM made his rounds and was extremely welcoming, fun, and energetic. There are so many options for luxurious accommodations in Macau, but this is a hidden gem. Small property with top notch service that felt like we were staying with family. Highly recommend.

10

Hannah

Jun 3, 2025

·

Stayed 1 night

The St. Regis was one of my favourite hotel experiences. Service was above and beyond. The rooms were very clean, and the “butler team” is phenomenal. The checkin was smooth/quick and easy and the staff were exceptionally attentive in all the best ways! The staff noticed I was pregnant during check in (not mentioned during my booking), and later I found a pregnancy pillow placed on my bed in case I wanted it. Went out for dinner and found the “butler team” had left me a card and baby socks as a gift which was super sweet! Fresh fruits were brought into the room, and we were asked if we would like any assistance or tours of various things in our room etc, and amenities used (husband used the shaving kit right when we checked in) were replaced while we were gone for dinner even though we were only staying one night! I mentioned at checkout that I loved their quilted hotel slippers and the staff gave us each a new pair to take home (they hung it in a bag on our luggage when they were holding it for us after checkout.) This was far above and beyond in terms of hospitality and customer service! I’d 100% book with the St. Regis again in a heartbeat! We were close to booking another night and extending our stay (the only reason we didn’t was due to timing of us going to our next destination).

10

Wui Teng

Jan 30, 2026

·

Stayed 3 nights

The staff. Service was impeccable!!! Everything was great!! But the service really took it to the next level. Kudos to the hotel for exceptional service.

10

Michelle

Nov 21, 2023

·

Stayed 4 nights

Travelled with my family (3 elderly) and thanks to the staff and butlers' attention and help, we were able to enjoy our vacation. The team arranged for non-slip mats and chairs for the bathrooms, so as to ensure the safety of my senior family members. St Regis is tucked away from the hustle and bustle of the Cotai area, even though it is conveniently located there. This allowed us to rest comfortably in a peaceful environment. Would highly recommend it to those who prize both privacy and convenience.

10

Chit

Feb 13, 2024

·

Stayed 2 nights

We love the butler service with round the clock response. It’s also great to have free coffee/ tea delivered to the room.

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Location

Set in Cotai with indoor links to the Londoner, Parisian and Venetian, it is easy to reach dining, shopping and public transport. Many found it quieter than nearby mega-resorts, though one guest noted late-night noise from a nearby club.

Related guest reviews

10

Sau Man Rosa

Jul 2, 2024

·

Stayed 1 night

Very convenient location with many restaurants at the door. Can walk all the way to Parisian and Venetian without going outside, which is a bonus in such hot summer weather. Room is clean and spacious, and staffs are all attentive and polite. Special thanks to the butlers who prepared our room for birthday celebration with balloons and a nice cake. Overall very good experience in my stay.

10

mintra

Nov 8, 2025

·

Stayed 3 nights

Good location

10

SUNGJIN

Jul 20, 2024

·

Stayed 3 nights

It's location was very convinient to enjoy Macau cotai area, and all the crews was kind and thoughtful.

10

Elizabeth

May 7, 2025

·

Stayed 2 nights

Great location. Access to so many eating places. Friendly staff. Large, clean and quiet rooms. Pool temperature was too warm. Will stay here again.

10

Selene

Feb 26, 2024

·

Stayed 2 nights

It's in a very convenient location, easily accessible by public transportation (bus and light rail). Its linked to Venetian, Londoner and Parisian where there are many shops and restaurants, shows available

10

Yonnie

Jun 15, 2025

·

Stayed 2 nights

An amazing, graceful and peaceful hotel at a convenient location yet be in the crowd just with few minutes walk. All the staff are friendly, cheerful and helpful. Fast check-in and check-out process. Spacious room with 24-hour in-room dining service. Gain-more-weight recommendations are Korean Fried Chicken, Fried Squid Rings & Wakyu beef burger in the Overnight menu. Nice pools can be seen from my room (but I had no chance to visit due to typhoon). The Butler Team are so meticulous and can handle every reasonable requests 24/7. I am sure everyone can have a enjoyable stay in St. Regis Macao.

10

Vorada

Feb 19, 2024

·

Stayed 5 nights

- Best customer care!!! Recommend hotel. My family member has emergency medical condition in this trip at midnight. They help us everything, to go to hospital, wheelchair to go back to airport, and help to communicate with counter. Thanks for your help especially Mr.Samuel, head of guest services. - Near Starbucks. (In same building) - Large room. 2 TV; in bathroom and bedroom. - View of Paris Eiffel tower. Can watch light shuffle from your bed at evening to midnight.

10

Jun

Jun 18, 2023

·

Stayed 1 night

friendly staff easy indoor walk to other hotels room is spacious, big, and clean

10

SIU TUNG

Dec 1, 2024

·

Stayed 1 night

酒店10分鐘內就可以步行到威尼斯人酒店及巴黎人酒店！酒店員工細心，主動，親切有善，辦理入住手續職員都有詳細講解及協助，過程感覺愉快！取房時酒店管家詳細介紹房間，還有主動問我哋房內溫度會唔會太凍！房內整潔乾淨，景觀望向巴黎人酒店，房內有支裝細水提供！浴室寬敞，有兩個洗手盤，浴缸，淋浴間與座廁乾濕分離，此外浴室還有一個小電視可在浸浴時觀看！酒店還提供給小朋友的沐浴套裝，牙刷及踏腳凳！酒店早餐有中式，西式，麵食，麵包應有盡有，總類好像不多，但都精美好味！奶類製品及切開的生果都卜

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10

BRYAN

May 7, 2023

·

Stayed 1 night

Clean, good location, friendly staff

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Dining

Breakfast and The Manor restaurant earn frequent praise for quality and attentive staff, with some standout dishes. However, several reviews mention breakfast queues or crowding, and a few found the food options limited or average and coffee could be better.

Related guest reviews

10

CHIN-PIAO

Aug 31, 2025

·

Stayed 1 night

雅舍餐廳「雅舍」（The Manor）將地中海精緻風味與優雅待客之道完美呈現於澳門，實質的呈現貼心服務非常周到及熱情°

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10

Nurcan

Sep 3, 2025

·

Stayed 2 nights

As a couple who travel extensively, we can say this was an unforgettable experience. The impeccable team provided us with unforgettable, warm, and friendly moments from arrival to departure. I believe this is the first time we've stayed at a hotel with such friendly, helpful, and high-quality staff. We highly recommend it to anyone planning a Macau holiday. The breakfasts were wonderful, and we'd like to thank Kaye and her team for everything. For dinner, be sure to try the Manor restaurant; delicious food and high-quality service await you. The lobby reception team and butler team provide exceptional service, something few hotels can offer, to ensure you have a comfortable holiday. We'd especially like to thank Onur Arman and his entire team. We hope to return.

8

hannah

Jan 20, 2026

·

Stayed 1 night

조식이 별로였어요

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8

Alhassan

Dec 27, 2024

·

Stayed 3 nights

The food and dining options wan not fresh and very limited.

10

William

Apr 24, 2025

·

Stayed 2 nights

Takes well trained staff to turn around a negative situation into a truly customer experience. Morning of April 23, 2025, arrived at The Manor for breakfast around 9:00AM to find a queue. Patience is a virtue but when multiple finished tables were left unserviced during my wait, it was frustrating. The tables needed to be cleaned and returned for service asap, not sit there with mess on the table for over 10 minutes. Certainly the view did not match the decor or reputation of the hotel. When I was finally led to my table I expressed my displeasure. The staff, Fancy Wen, understood my displeasure and throughout the rest of my breakfast, was very attentive to my needs. I like to thank her and all of the other staff, as well as all who served me the following morning, with professional and well attentive service. The food at the breakfast buffet was all right, but it was the ordered dishes like eggs Benedict Florentine, or the waffles which I like to proclaim as the fluffiest yet crunchiest I have ever tasted. Bravo and compliments to the chef. The staff were always available to offer assistance and it was nice for them to recognize me and call me by name, even if it was only a short 2 night stay. Certainly look forward to returning again soon. As a well travelled retiree who traverses the world for golf and to view spectacular shows and events, the service at the St. Regis Macau deserve recognition. Thank you for looking after my wife and I. All the best. William (Bill) Siu

10

vylynh

Sep 20, 2025

·

Stayed 2 nights

Service was over the top amazing, especially the breakfast staff. Kane, Asmita, Rod, and others were excellent. Treated us like family and we will come back just because of them. We wanted to take all of them home with us as our new family members! They were the best part of our stay. Honestly, this establishment was great, but I cannot say it is the best St Regis property I have ever visited. That said, the service was beyond reproach and the management team was phenomenal. The GM made his rounds and was extremely welcoming, fun, and energetic. There are so many options for luxurious accommodations in Macau, but this is a hidden gem. Small property with top notch service that felt like we were staying with family. Highly recommend.

10

Yuk Man

Dec 6, 2025

·

Stayed 1 night

Had a pleasurable stay at St Regis Macau. Thank you to our butler David for the special arrangement on our celebration, and the great check in service from Sam. Room is spacious and clean, and breakfast quality is great. We will visit again!

10

bin-tsai

Dec 14, 2025

·

Stayed 2 nights

早餐很棒

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10

Lai Man

Oct 30, 2025

·

Stayed 1 night

餐廳食物好食

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10

Derek

Mar 15, 2025

·

Stayed 1 night

Staffs of Manor and St Regis hotel are quite nice and helpful. Very good hospitality especially during our breakfast at Manor! Must come again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $199	6 $241	7 $574
8 $173	9 $163	10 $166	11 $169	12 $189	13 $309	14 $554
15 $209	16 $169	17 $172	18 $182	19 $178	20 $300	21 $476
22 $181	23 $168	24 $169	25 $168	26 $194	27 $237	28 $493
29 $187	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
		1 $184	2 $184	3 $189	4 $275	5 $431
6 $235	7 $207	8 $212	9 $207	10 $206	11 $367	12 $473
13 $201	14 $195	15 $195	16 $201	17 $195	18 $269	19 $388
20 $221	21 $201	22 $224	23 $218	24 $456	25 $855	26 $610
27 $388	28 $297	29 $275	30 $271	31 $1,445

St. Regis Macao

About this property

Location

Room options

Metropolitan Suite, 1 Bedroom Suite, 1 King

Presidential Suite, 3 Bedrooms, City View

Empire Suite Queen, 1 Bedroom Larger Suite, 2 Queen

Deluxe Queen, Guest Room, 2 Queen

Grand Deluxe Room, Larger Guest Room, 1 King

Metropolitan Suite, Tower View, 1 Bedroom Suite, 1 King

Deluxe King, Guest Room, 1 King

Cotai View King, Guest Room, 1 King, Cotai Strip View

Empire Suite King, 1 Bedroom Larger Suite, 1 King

Cotai View Queen, Guest Room, 2 Queen, Cotai Strip View

Junior Suite, 1 Bedroom, Smoking, City View

Guest reviews of St. Regis Macao

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about St. Regis Macao

Prices for upcoming dates