Name: Best Western The Lagoon Hotel
Address: Kompleks Bahu Mall Blok A3, Jalan Wolter Monginsidi No.1, Malalayang, Manado, Indonesia, Manado, North Sulawesi, Indonesia
Rating: 7.85

Guest reviews

7.8

Good

Based on 840 verified reviews

Facilities

7

Cleanliness

6.9

Rooms

6.9

Service

7.7

Location

6.5

Dining

6.5

10

Jari

21 Jan 2026

·

Stayed 4 nights

Clean room, very friendly staff and breakfast with large variety. Pool with great view. Rooms reasonally prised.

8

Michael

27 Sept 2025

·

Stayed 4 nights

I enjoyed my stay at the Best Western Lagoon Hotel. The check-in was easy. I asked for a room on a high floor and I got it. I thought the staff at the hotel was attentive. There are two downsides to the hotel. There are only two elevators for a 12-story hotel. The elevators are slow. There are no clear signs pointing to the stairs. The other thing lacking is good lighting in the rooms. The room is dim. The bathroom mirror lighting is dim and very hard to get a good shave. Yes, I would stay at this hotel again. The views from the room are worth it.

4

Donald

20 Sept 2024

·

Stayed 3 nights

Breakfast was very local and not up to international standard and hand towels were not provided in the toilet and boring music was repeatedly played at breakfast also water in the shower was not hot enough and the hotel just said too many people could not make it hotter

10

Brenda

11 Mar 2024

·

Stayed 3 nights

This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful.

8

Christiaan

12 Apr 2024

·

Stayed 7 nights

Fijn hotel. Personeel is vriendelijk en doet haar best, mag beter opgeleid worden. Letten bij het ontbijt niet op en snappen niet wat efficiënt werken is. Ontbijt zelf niet smakelijk alles mist smaak. Heel jammer want je krijgt wel een prachtig uitzicht.

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Kompleks Bahu Mall Blok A3, Jalan Wolter Monginsidi No.1, Malalayang, Manado, Indonesia

Location

A stay at Best Western The Lagoon Hotel places you in the heart of Manado, within a 5-minute drive of Manado Town Square and Mega Mall. This beach hotel is 3 mi (4.8 km) from Public Museum of North Sulawesi and 3 mi (4.9 km) from I.R Soekarno Bridge.

Manado Town Square(1.1 Miles)

Mega Mall(2 Miles)

Tomohon Market(2.8 Miles)

Public Museum of North Sulawesi(2.9 Miles)

I.R Soekarno Bridge(3 Miles)

Kalimas Harbor(3.2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 02:30

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site, but it is limited. Valet parking is also offered.

A buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee of approximately IDR 300,000 for adults and IDR 150,000 for children.

Check-in is from 2:00 PM to 2:30 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas and rooms.

The hotel is located in the heart of Manado, approximately 1.8 km from Manado Town Square and 3.2 km from Mega Mall. It is also close to several attractions such as the Public Museum of North Sulawesi and Malalayang Beach.

Yes, the hotel features a seasonal outdoor pool. Guests can enjoy the pool during operational hours, which are not specified.

Best Western The Lagoon Hotel

Amenities

Property description

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Guest reviews

Good

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

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Best Western The Lagoon Hotel.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

Location

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs

Have a question?

Similar properties

Best Western The Lagoon Hotel