Name: The Hermitage Hotel - OCEANA COLLECTION
Address: Exeter Rd, Bournemouth, Bournemouth, Christchurch und Poole, GB
Price range: 84 $–190 $ per night
Rating: 7.8

Was Gäste sagen

Reisende berichten, dass das The Hermitage Hotel - OCEANA COLLECTION eine hervorragende Lage direkt am Meer, in der Nähe des Piers und des BIC, im Allgemeinen freundliches Personal und einige renovierte, saubere Zimmer bietet, jedoch auch veraltete Bereiche, kostenpflichtige und beengte Parkmöglichkeiten sowie gelegentliche Lärmbelästigung oder Beeinträchtigungen durch Renovierungsarbeiten.

Die Gäste heben geräumige Zimmer mit Meerblick hervor, weisen aber auch auf schwache Duschen, begrenzte Steckdosen, kleine oder weniger komfortable Betten sowie gelegentliche mechanische oder Veranstaltungslärm hin. Frühstück und Verpflegung reichen von ausgezeichnet bis enttäuschend, wobei einige Gäste von kalten Speisen, begrenzter Auswahl oder Warteschlangen am Kaffeeautomaten neben vielen positiven Mahlzeiten berichten. Erwarten Sie einen großartigen Ausgangspunkt am Strand mit unterschiedlichen Standards; bestätigen Sie vor Ihrer Ankunft die Zimmerdetails und die Parkmöglichkeiten.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Vor Ort steht ein Parkplatz zur Verfügung, der jedoch kostenpflichtig ist und nur eine begrenzte Anzahl an Stellplätzen bietet; mehrere Gäste haben außerdem Renovierungsarbeiten während ihres Aufenthalts bemerkt.

Ähnliche Gästebewertungen

6

Jamie

14. Apr. 2023

·

Aufenthalt für 5 Nächte

Struggle to understand accent of check-in, inland room view bit rubbish, alright seaview would be great. decor was tired and repairs clearly done by novice handyman/on the cheap.. TV was small and remote was sporadic in working.. car park is hideously small and expensive with some spaces almost impossible when busy. But the location was brilliant though!

8

STEPHEN

18. Juli 2023

·

Aufenthalt für 4 Nächte

Hotel only short walk to promenade Room was very clean but shower not very powerful and unable to mix hot and cold very well Breakfast good. Lots of choice Very disappointed to be told £14 a day parking when checked in. This was not stated on hotel.com emailof booking confirmation

6

Chandice Chevelette

7. Okt. 2024

·

Aufenthalt für 2 Nächte

Restaurant staff are very friendly and welcoming. There is construction on the building which we were not informed when we booked. We had the first floor suite but it was too noisy and lots of banging which scared my little boy. The reception was helpful but quite rude when we asked for another room.

10

Claire

21. Aug. 2024

·

Aufenthalt für 4 Nächte

Facilities great. Staff friendly. Everything clean. Shame you have to pay to park at the hotel though.

10

Suzanne

16. Okt. 2025

·

Aufenthalt für eine Nacht

Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs

6

Emma

25. Sept. 2025

·

Aufenthalt für 2 Nächte

I booked the hotel mainly for the EV charging, which was out of order when I arrived. The receptionist did advise I could use one of the sister hotel's chargers. The car park is extremely tight, so if you've got a big car - beware! The hotel is rather dated & in desperate need of some TLC - The staff were all friendly. They had run out of the wine I wanted.. no biggie. They were dog friendly.. big plus!

8

Nicola

18. März 2023

·

Aufenthalt für 3 Nächte

This hotel is situated right on the gardens with a short walk to the shops and BH2 complex. The staff are friendly and welcoming. The room was large with a nice bathroom. There was a nice selection toiletries and plenty of tea and coffee with biscuits in the room. The TV was on the small side and on the wall quite far from the bed. The breakfast could have had more selection. I found this a bit basic for this standard of hotel. Food was good quality and had a fancy coffee machine, which was piping hot. Parking is charged at £14 per night. Which we weren't aware of. We enjoyed our stay and would stay again.

8

Stuart

6. Mai 2024

·

Aufenthalt für 2 Nächte

At the time of our visit, a refurb is on going. This means that while we had a sea view, we also had a skip and scaffolding view It would have been good to know before booking that the two suites I booked for my mother's 80th birthday, required climbing 2 flights of stairs, because the lift serves a different part of the hotel.

8

Karen

9. Nov. 2024

·

Aufenthalt für eine Nacht

It wasn’t stipulated in the booking that we had to pay for parking. It usually is free for guests but NOT if booked through a third party. Breakfast selection was good. We had selected a premium room, but I’m not sure if that was what we got. It looked nothing like the photos on the site. Otherwise the property is good value for money and conveniently situated.

6

William

17. Nov. 2024

·

Aufenthalt für eine Nacht

Great location and huge room. But, no room in car park. Had to pay to park in multi storey 5 minutes walk away. Also, central heating system made a loud noise - air in system? - which did not allow for a restful, quiet night's sleep.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Viele Gäste fanden die Zimmer und öffentlichen Bereiche sauber, insbesondere die neu renovierten Bereiche, obwohl eine Minderheit Probleme wie Schimmel, Spinnweben oder unsaubere Bettwäsche meldete.

Ähnliche Gästebewertungen

2

Saakshi

3. Sept. 2024

·

Aufenthalt für eine Nacht

One of the worst hotel experience ever! I recently stayed at this property with my kids and with no doubt was a horrible experience through out. To begin with, the room was not clean by any standards - the bedsheet was evidently reused without wash as it had sand all over the bed. The tap water was pale yellow. And the staff was the worst part of the experience - as they seemed busy pushing charges instead of meeting basics of customer service standards. Finally, the parking measures are worst to a different standard - as they just sent me a parking fine for parking my car while I was trying to check in. I highly recommend families to avoid staying in this hotel!

8

Sai

15. Juni 2025

·

Aufenthalt für 2 Nächte

Friendly staff on check in Great location near beach and conference centre Dated decor, bathroom does have some sealant mould. Only one socket in the room which TV and phone plugged into

4

Maria

24. Okt. 2025

·

Aufenthalt für 2 Nächte

Room was in need of an update and needed a good clean

10

abi

11. Dez. 2024

·

Aufenthalt für eine Nacht

Room was lovely and clean, recently refurbished I believe. Bathroom was excellent

10

Bear

17. Dez. 2025

·

Aufenthalt für eine Nacht

Room very clean x

4

Jordi

28. Aug. 2024

·

Aufenthalt für 2 Nächte

It was okay, to be fair, it doesn’t truly feel like a 4-star hotel. There were spiderwebs on the ceiling, and the toilet sink was broken. The receptionist lady was lovely. It’s a shame because the location is amazing. However, it doesn’t have a pool on-site. You have to go to another hotel, which is a 20-minute walk away, to use their pool. That’s not very convenient.

10

Anna

22. Aug. 2024

·

Aufenthalt für 2 Nächte

Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints

8

Ryan

6. Mai 2025

·

Aufenthalt für eine Nacht

Friendly staff, rooms had very recently been redecorated so in great condition, Excellent location as very close to beech and peer.

10

Eliza

30. Juli 2024

·

Aufenthalt für eine Nacht

I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…

10

Eric

9. Nov. 2025

·

Aufenthalt für 2 Nächte

Staff very helpful,food good and plentiful,room clean and comfortable

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmerqualität variiert stark: Viele sind geräumig mit Meerblick und einige wurden kürzlich renoviert, während andere einfach oder abgenutzt wirken, mit schwachen Duschen, begrenzten Steckdosen, kleineren oder weniger komfortablen Betten und gelegentlichem Lärm von Ventilatoren, Heizungen oder Veranstaltungen.

Ähnliche Gästebewertungen

8

STEPHEN

18. Juli 2023

·

Aufenthalt für 4 Nächte

Hotel only short walk to promenade Room was very clean but shower not very powerful and unable to mix hot and cold very well Breakfast good. Lots of choice Very disappointed to be told £14 a day parking when checked in. This was not stated on hotel.com emailof booking confirmation

10

Cindy

8. Juni 2024

·

Aufenthalt für eine Nacht

Despite the hotel having major refurbishment, I didn't hear any noise. Lovely double room with a sea view.

8

Emily

19. Mai 2025

·

Aufenthalt für eine Nacht

The hotel is in an amazing location! Right on the beach and walkable distance to the centre. The rooms are spacious, modern and clean. The rest of the hotel is a little out dated but still a nice hotel. The one thing that really did let this place down is the staff. Everyone we met was very unwelcoming, we didn’t even get a hello when we checked in. I don’t think we saw one member of staff smile and it is a shame because this hotel has so much potential to be even better. I would stay here again because the location is great but I wouldn’t hold out any expectations to be greeted in a friendly way or made to feel welcome.

10

Suzanne

16. Okt. 2025

·

Aufenthalt für eine Nacht

Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs

2

Kyle

31. Mai 2025

·

Aufenthalt für 3 Nächte

Stayed with our 9 week old baby and was given a room only accessible via stairs not ideal. The room was spacious, but must had been next to a generator or aircon unit as we could constantly hear whirring and banging throughout the night. Great location but wouldn’t stay here again.

10

Anna

22. Aug. 2024

·

Aufenthalt für 2 Nächte

Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints

6

Katie

31. Okt. 2025

·

Aufenthalt für 2 Nächte

Room was very basic and quite cold. Bathroom was in need of a refuel with cracks and damage to bath. Linens were clean and room was clean but all generally tired. Breakfast was ok very average. Afternoon tea was disappointing and dinner the same. Reception area was clean and dining area tidy but dull. Parking was good for us but we were lucky to get a space.

8

Miles

11. Juli 2023

·

Aufenthalt für 3 Nächte

We had a lovely short break in a superior twin room with a magnificent sea view. My wife has mobility issues and we chose this hotel as it is so close to the beach, literally 3 minutes away. We are already planning our next break at the Hermitage.

8

Barrie

14. Sept. 2024

·

Aufenthalt für 5 Nächte

Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.

6

William

17. Nov. 2024

·

Aufenthalt für eine Nacht

Great location and huge room. But, no room in car park. Had to pay to park in multi storey 5 minutes walk away. Also, central heating system made a loud noise - air in system? - which did not allow for a restful, quiet night's sleep.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Das Personal wird häufig als freundlich und hilfsbereit beschrieben, mit schneller Problemlösung und gelegentlichen Upgrades; Einige Gäste berichteten jedoch von langsamem oder unfreundlichem Check-in und schlechter Reaktion von Nachtportiers oder dem Management.

Ähnliche Gästebewertungen

10

Paul

5. Mai 2025

·

Aufenthalt für eine Nacht

Easy check in/out with friendly staff throughout. We’ve stayed several times previously and will definitely return again.

2

Molly

18. Feb. 2024

·

Aufenthalt für 3 Nächte

Unfortunately we did not have the best stay here. We were woken up ever morning by either an alarm, or renovation work (drilling) and the cleaning staff asking if we wanted the room to be cleaned (she came at 9:00am). The front desk staff were rude and did not give us all the information when we asked.

10

Catherine

8. März 2024

·

Aufenthalt für eine Nacht

A very lovely hotel with a great price for solo traveller single room with sea view and ensuite bathroom with bath and shower. TV room service. Options for dinner and breakfast. Extremely high standards of customer service. Nicely decorated and good set menu with good variety of options very well cooked and presented food which was delicious. Attentive , friendly staff who were able to provide information on the local area. Tea and coffee in room. Cosy and warm with good thock curtains to cut out light when sleeping. Very quiet at night. Bar and restaurant on site. Lots of storage available. Walking distance to beach, BIC, Pavillion and restaurants and bars. Car park available and 5 mins by taxi from station. Lift available. Had a really excellent experience and will definitely book again. I would recommend to friends and family.

10

Sarah

18. Mai 2025

·

Aufenthalt für eine Nacht

Check in was a joke,20 minutes waiting to check in. Not good.

4

Ujas

10. Nov. 2024

·

We have stayed there for birthday party. Location is great but staff service were unexpected for hotel like this. I called reception in night for towels and toilet tissue so the guy was in night shift at reception he told me come nd pick up from downstairs and when I asked them I have a headache because I was outside for long time I can’t able to come he said I will come then didn’t show up. In morning I woke up at 11 and check out time was 11. Reception called for check out I explained my condition to other guy at reception to give me an hour I don’t mind to pay because I have to get ready for checkout. He was like sorry but housekeeping is at door I can’t make it and then I told about the guy who was talking on phone in night when I requested for towels and tissue then he just completely ignored conversation and told me I can’t give you an extra one hour check out time is 11. Location wise it was good but all is matters staff behaviour and manager responsibility. In case of staff and manager responsibility and behaviours I would rate 1 out of 5. Hope you guys have great day

8

Emily

19. Mai 2025

·

Aufenthalt für eine Nacht

The hotel is in an amazing location! Right on the beach and walkable distance to the centre. The rooms are spacious, modern and clean. The rest of the hotel is a little out dated but still a nice hotel. The one thing that really did let this place down is the staff. Everyone we met was very unwelcoming, we didn’t even get a hello when we checked in. I don’t think we saw one member of staff smile and it is a shame because this hotel has so much potential to be even better. I would stay here again because the location is great but I wouldn’t hold out any expectations to be greeted in a friendly way or made to feel welcome.

10

Rita

9. März 2025

·

Aufenthalt für eine Nacht

We have stayed at the hotel a few times and it has the lovely feel of a family run hotel although I assume it’s not. Staff are lovely and really helpful.

10

JOHN

10. März 2024

·

Aufenthalt für 2 Nächte

From the reception staff who welcomed us on our arrival, bar and dining room staff. They were helpful and very pleasant and nothing was too much trouble for them. The our bedroom was kept very clean.

10

Clare

20. Juli 2024

·

Aufenthalt für eine Nacht

Lovely place to stay. Helpful, friendly and chatty staff.

4

Andrew

2. Okt. 2023

·

Aufenthalt für eine Nacht

Initial check-in felt like something out of Fawlty Towers - a very slow explanation of how a hotel worked for somebody who'd never stayed in one before. Room - no sockets by the bed and poor water pressure in the shower. Night porter took many rings to open the front door (apparently lots of drunk people ring the door at night which is why he didn't respond).

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Ausgezeichnete Lage gegenüber dem Strand, dem Pier und nur einen kurzen Spaziergang vom BIC, den Gärten und der Stadt entfernt; ideal für Veranstaltungen und Badeurlaube.

Ähnliche Gästebewertungen

10

Charlotte

14. Feb. 2024

·

Aufenthalt für eine Nacht

Fantastic location, large car park, opposite the pier, next to the gardens & close to town. Lovely staff. Large rooms. Comfortable bed this time too.

10

Suzanne

16. Okt. 2025

·

Aufenthalt für eine Nacht

Lovely comfortable room overlooking the sea. Everything we needed for an overnight theatre stay . Really well situated hotel opposite the beach 5 minutes to the BIC and Pavillion theatres and shops . Parking is a bit pricey on site nearly £15 per night but there is a car park a short walk away that charges £6.30 for 24hrs

8

Gavin

18. März 2024

·

Aufenthalt für eine Nacht

I stayed one night to attend a gig at the BIC which is literally just across the road. The park and the beach are a few foot steps one way, the mall with loads of restaurants is a few in the other direction. The hotel is old but comfortable. Room was nice, everywhere is clean. Breakfast was a bit basic but did the job. Not sure I'd want to stay a week but for a few days it fit the bill. I parked in the BIC's car park and then discovered the hotel has quite a bit of parking (and works out £2.50 cheaper than the BIC overnight).

10

Tracey

21. Juli 2025

·

Aufenthalt für 3 Nächte

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.

8

Julie

11. Mai 2025

·

Aufenthalt für eine Nacht

Very central

10

Mark

26. März 2025

·

Aufenthalt für 2 Nächte

Very cosy and a superb location!

8

Jason

15. Dez. 2024

·

Aufenthalt für eine Nacht

Friendly hotel in great location for shopping and beaches

10

Neil

30. Nov. 2025

·

Aufenthalt für 2 Nächte

Great stay nice room good price nice breakfast ideal location for Bic we will be back

8

Andrew

27. März 2024

·

Aufenthalt für eine Nacht

Excellent location if going to a show at the BIC!

8

Barrie

14. Sept. 2024

·

Aufenthalt für 5 Nächte

Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Frühstück und Verpflegung sind uneinheitlich: Viele genossen schmackhafte oder ausgezeichnete Frühstücke und anständige Mahlzeiten, während andere die Auswahl als begrenzt oder einfach empfanden, Speisen kalt oder fehlend waren und es aufgrund einer einzelnen Maschine zu Warteschlangen am Kaffeeautomaten kam.

Ähnliche Gästebewertungen

8

Josie

4. Mai 2025

·

Aufenthalt für eine Nacht

Nice hotel with lovely service. Breakfast is excellent. I wouldn’t rate this hotel 4star maybe 3 star and needs a little updating in places but overall a good hotel.

6

Beverley

31. März 2025

·

Aufenthalt für 2 Nächte

Great location, clean room and comfy beds but noisy doors and lift - food awful - breakfast cold and ran out of items, evening meal tasteless - a real shame as this used to be a lovely hotel

10

Anna

22. Aug. 2024

·

Aufenthalt für 2 Nächte

Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints

6

Katie

31. Okt. 2025

·

Aufenthalt für 2 Nächte

Room was very basic and quite cold. Bathroom was in need of a refuel with cracks and damage to bath. Linens were clean and room was clean but all generally tired. Breakfast was ok very average. Afternoon tea was disappointing and dinner the same. Reception area was clean and dining area tidy but dull. Parking was good for us but we were lucky to get a space.

10

Tracey

21. Juli 2025

·

Aufenthalt für 3 Nächte

This hotel is situated in the best place for everything you need. The staff are friendly and always there if needed. The breakfast was fabulous. We will be back.

10

Rong

26. Jan. 2025

·

Aufenthalt für 8 Nächte

Staffs work at this property are always helpful to answer question j have. The food and service provided in the restaurant in the property are very good.

10

Mrs b j

15. Apr. 2024

·

Aufenthalt für eine Nacht

Great hotel, in good location. Bar staff are very slow. Bit disappointed with the £14 to have to pay to park in the hotel car park. Breakfast was lovely they even catered for my husband who is gluten and dairy free.

6

Ray

19. Okt. 2025

·

Aufenthalt für 2 Nächte

Good hotel. Breakfast was frustrating, just one coffee machine available, so a long wait for hot drinks.

8

Mrunal

19. Mai 2025

·

Aufenthalt für eine Nacht

Next to Bournemouth beach which is a big plus. The restaurant menu is very limited, and the breakfast is basic. The parking on-premise is great, and again the convenience because of the location is fantastic. Good value for money overall. Next time I would not do breakfast here, but instead spend that money to go out to one of the many options in town.

4

Feliciano

15. Dez. 2024

·

Aufenthalt für 2 Nächte

The Hermitage Hotel is an old hotel that has seen better times. The hotel is refurbishing the rooms, we were at the 4th floor and rooms are great: new, extremely clean and very comfortable. The worst part of the hotel is the breakfast and poor service that is offered: lack of staff, ham with mould, cheese that is so overdue that the corners are lifting due to dryness. When pointed out to the service, the shrug their shoulders, didn’t say anything and left (the cheese/ham stayed, not sure if they removed them later). Similarly with pastry: had to ask repeatedly to refill the pastry board. In summary, an hotel that is trying to upgrade, which is good. My advice will be to train the staff and the chef in the breakfast.

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KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	82 $
Februar	77 $
März	78 $
April	100 $
Mai	147 $
Juni	150 $
Juli	225 $
August	171 $
September	137 $
Oktober	95 $
November	91 $
Dezember	86 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $84	17 $122
18 $95	19 $95	20 $95	21 $100	22 $95	23 $95	24 $116
25 $95	26 $105	27 $95	28 $95	29 $96	30 $107	31 $132

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $107	2 $105	3 $113	4 $132	5 $118	6 $121	7 $150
8 $95	9 $116	10 $116	11 $107	12 $129	13 $118	14 $153
15 $105	16 $190	17 $148	18 $118	19 $118	20 $105	21 $118
22 $97	23 $96	24 $95	25 $158	26 $126	27 $127	28 $148
29 $134	30 $95

The Hermitage Hotel - OCEANA COLLECTION

Preise für The Hermitage Hotel - OCEANA COLLECTION

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Standard Familienzimmer (Meerblick)

Klassisches Doppelzimmer

Familienzimmer Superior - Meerblick

Classic Family 5 Room

Luxus Suite

Compact Double

Standard Suite (Meerblick)

Zimmer Klassisch

Sea View Family 3 Room

Zimmer, Meerblick

Classic Family 3 Room

Standard Doppelzimmer (Meerblick)

Classic Twin Room

Standard Einzelzimmer (Meerblick)

Classic Family 4 Room

Standard Einzelzimmer

Gästebewertungen zu The Hermitage Hotel - OCEANA COLLECTION

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